Task tracking?

We're adding new remote users, and we're looking for better ways to handle communications between employees working on a single task.

I see that Zoho has a Tasks app for my iPhone, but no Tasks group, so is this the right place to ask?

If it is, here's what I'd like to do...

any user can start a task, and user can read a task

these are not related to projects or anything, these tasks come and go quickly

it can be assigned to a user, but that shouldn't stop anyone else from editing it

tasks can be categorized into groups. maybe it's just tags (as opposed to folders)

Is Zoho's task system what I'm looking for?

I think that forums might work too, but all of the forum systems I've used tend to be heavyweight - lots over overhead to post, reply, etc. A whiteboard system might do it too, but all the one's I've used don't have enough power to categorize.

Open to any suggestions!

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