TransMail Overview

TransMail Overview

Note: TransMail is now ZeptoMail. Click here to know more.

Hey there!

It's been 5 months since we launched Zoho's transactional email service — TransMail. We've had great response and onboarded many users. I'd like to now give an overview of TransMail for anyone who is curious and interested in trying our platform.

Ensure great deliverability with TransMail

Most transactional email sending services also send marketing emails. While it might sound like a great idea to send both these types of emails from a single service, it is not ideal. The marketing emails you send out have the possibility of being marked as spam. When these emails are identified as spam, deliverability of transactional emails sent from the same service will also be affected. You do not want important transactional emails like password reset emails, OTP emails to be marked as spam. Which is why a dedicated transactional email service like TransMail can help boost your deliverability. 

Let me also walk you through some of TransMail's features:

Setup options
Depending on what your application or website needs, you can choose how you wish to integrate your business with TransMail. Use SMTP to get started in a few simple steps or use Email APIs for a deeper integration.

Separate emails streams
Having all your different types of emails in a single stream can be confusing. With TransMail's Mail Agents, you can separate your email streams based on type, application, purpose etc for a clutter-free experience.

Track your emails
After sending your transactional emails, you can keep track of them by monitoring recipient activities like opens, clicks, bounces etc. You can also configure webhooks to receive real-time notifications on these events.

Comprehensive email log
TransMail allows you to get detailed insight into every email you send. A detailed log of status, bounce details, message content and more will allow you to troubleshoot any email whenever needed.

Control access to your account
Based on what actions you want your teammates to perform in TransMail, you can give them different levels of access. Simply assign roles—Postmaster, Engineer, Viewer—to decide the access level of each user.

Beyond these features, much like other Zoho products, TransMail has a security-first approach. With industry-standard privacy protocols and email standards like SPF, DKIM and CNAME, we ensure your emails are in safe hands. 

Whether you’re a solopreneur working out of your house or the leader of an enterprise, TransMail’s pay-as-you-go pricing gets you started without putting a dent in your wallet. If you’re a Zoho Mail, Workplace, or Zoho One customer, you also get a 30% off on all credit purchases. 

Get started for free today and keep your feedback coming!

Take a look at our recent blogs: https://www.zoho.com/blog/transmail

For detailed instructions to use TransMail: https://www.zoho.com/transmail/help/

You can follow the TransMail Twitter handle for regular updates and write to support@transmail.com if you're facing any issues. 

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      • TransMail Overview

        Note: TransMail is now ZeptoMail. Click here to know more. Hey there! It's been 5 months since we launched Zoho's transactional email service — TransMail. We've had great response and onboarded many users. I'd like to now give an overview of TransMail
      • TransMail has a new name—ZeptoMail!

        Tried navigating to TransMail's community forum but see a different name now? That's because TransMail has a new name. TransMail is now ZeptoMail! As we’ve grown from an internal service used mainly by other Zoho products to an up-and-coming competitor
      • Welcome to TransMail community

        Note: TransMail is now ZeptoMail. Click here to know more. Hi everyone, Welcome to TransMail's community forum. Though TransMail has been in use inside Zoho for nearly half a decade, we only recently launched it as a service to all of you. We'd firstly

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