Roll up your sleeves and we'll pursue our little venture to explore the perks of using Zoho SalesIQ mobile app,
1. Track down your visitor's trail
Monitor, record and track the trail of every other visitor hitting your website from wherever you are, and jump in to their rescue whenever you think they need your assistance by initiating a chat proactively right away from your visitor trail tracking screen. For instance say, a visitor has spent good enough time on your product's pricing page, and the trail clearly shows that the visitor frequently visits your website and most of the time spent were on your product's pricing page, ergo we can clearly infer that the fish is just inches away from taking up your bait. This is the part where you get into the field, portray your skill sets and close a prospective deal with the visitor.
2. Peers to your rescue!
Say you are having a rough conversation with a customer of your firm, and you are not at your work pod, you are conversing with the customer using our mobile app. The customer asks you a technical question and you have no idea what it is all about! What will you do? How chaotic the situation would be? Well relax, our mobile app has this cool feature using which you can ping your available colleagues in between your conversations with your customers and seek their help at any point of time.
3. Bid adieus to hoardings, banners and notice boards!
Gotta make a common announcement? Don't take up the pain of walking up to the notice board to put it up! All that you have to do is put up the announcements in the app's message board and all the operators of your firm would be notified about it! It's that simple.
4. Can those canned messages
Boost your typing speed by accessing and utilizing the pre-defined canned messages right away from your chat window by just typing the character "#".
5. Old is gold
View all the conversations that you previously had with a particular visitor to understand the visitor's needs better and provide them with appropriate assistance and also to strike them with right set of deals and offers.
Not only this! We have lot more in store for you. Do stay tuned to our forum channel.
Fond regards,
Bala