Webinar alert! Join us to learn how to engage and grow your business via Social media platforms!
How many of you have let a day go by without checking your Social media? Social media is one of the fastest-growing things ever. People are now more intrigued by business in Social media platforms over traditional websites. Even more so, people rarely have time to open their browser and type out your website to check it out.
So most successful businesses already have their presence established on all popular social media platforms. But once you add your business to these platforms, how do you connect and engage with your customers more effectively without going through the hassle of maintaining separate IDs and dedicated operators for each of them?
How can you provide the same level of support and engagement that you do in your websites and mobile apps for your social media customers?
Simple, use SalesIQ Channels!
What is a Channels?
Channels is a communication medium through which customers can interact with the operators using various social media and messaging platforms.
The channels module allows operators to connect with customers via all these various platforms from just a single dashboard without logging into these individual services every time.
Benefits of using channels:
- Assist customers of various platforms from a single dashboard.
- Single login to support customers via multiple platforms.
- Respond right from SalesIQ's operator chat window. And more!
Agenda
- Introduction to SalesIQ.
- Communication platforms available in SalesIQ.
- What are Channels?
- Benefits of using Channels over individual services.
- How to grow your Facebook business page by providing instant assistance?
- How to provide easy and reliable assistance with Telegram?
- Improve your local business by connecting with your contacts via WhatsApp.
- Upcoming channels in SalesIQ.
Webinar Details:
Title: Widen your horizon and connect with customers via multiple platforms using Channels
Date and Time: November 24, 2021 | 09:00 AM PST
Duration: 40 minutes
Zoho Desk Resources
-
Desk Community Learning Series
-
-
-
-
-
-
-
-
-
Sticky Posts
Qualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,
OpenAI Alert! Plug Sample #11 - Next-generation chatbots, Zobot + ChatGPT Assistant
Hi Everyone! We have great news for all AI enthusiasts and ChatGPT users! The much anticipated Zobot integration with ChatGPT Assistant is now available with Plugs. OpenAI has introduced 'ChatGPT Assistants' to customize GPT models as per your requirement.
Get live insights on business performance with the SalesIQ TV App - Now available for Apple and Android TVs!
Hello everyone! Let's start with a question - What do you think is the key to a thriving business? Yes, I hear you. It's all about the customers. Success in business often starts with understanding customer needs. But wouldn't you agree that achieving
Deprecation of Google Drive and Sheets connections in Scripts (Deluge)
Hello Everyone, We have an important update for those using the Script (Deluge) platform to build chatbots, widgets, and forms. Google has alerted us about sensitive scopes within the Google Drive and Google Sheets default connections in Deluge. As a
Plug Sample #10 - Simplify Ticket Management (Zoho Desk) with Chatbots
Hi everyone! We're here with another simple yet effective plug for your chatbot to integrate with Zoho Desk. When a customer reports an issue/request during chat, it's logged as a ticket on Desk. When they return for updates, you end up searching through
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Zoho Orchestly Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Writer Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.