Zoho CRM APIs V6 Announcement

Zoho CRM APIs V6 Announcement

Ho ho ho, developers! 

Hold onto your hot cocoa because we have just unwrapped the ultimate Christmas gift for you - Zoho CRM v6 APIs!!

Just in time for the season of giving, this monumental release comes bearing enhancements and new APIs that aim to elevate your developer experience. Unleash the power of custom fields with the Fields API, say goodbye to duplicate data woes with Merge Records API and there is so much more that you can do now!! 

Curious about what V6 brings to the API table? Here's a sneak peek:

  1. Fields API : Create and manage custom fields with ease via APIs. 
  2. Unsubscribe Links API :  Perform CRUD operations on Unsubscribe links.
  3. Merge Records API : Now you can merge duplicate records and bid farewell to those pesky duplicates.
  4. Get Related Records of Deleted Record API : Retrieve related records of a deleted record through APIs.
  5. Features APIGain insights into the features available in your org and understand their limits. 
  6. Global Picklists API : Create and manage Global sets or Global picklists through APIs.
  7. Unblock Email API : Say goodbye to soft bounced emails with our Unblock Email API.
  8. Email Drafts API: Make your email drafting process via API.
  9. Convert Inventory Records API : You can now convert records from the Quotes module to Sales Orders or Invoices, or from Sales Orders to Invoices using our Convert Inventory Record API.
  10. Rich Text Field API : Fetch the complete content of Rich Text Fields via API.
  11. Remove Territories From User API: Remove territories assigned to a user without reassigning open records.
    1. Note: The Remove Territory from User API replaces the deprecated Delink and Transfer Records API and Validate before Transferring API from V6.
  12. Recycle Bin API: Manage and permanently delete records from the Recycle Bin in your Zoho CRM.
  13. Create Custom Modules API: From V6, you can create your own custom modules using the Create Custom Module API. You can also update these custom modules using the Update Custom Module API.
  14. Custom Layouts API​: Make actions such as ​update​, ​deactivate​, ​activate​, and ​delete​ custom layouts using Zoho CRM APIs.

But wait, there's more! We've made some enhancements to your favourite APIs too. Here's a taste of what awaits:
 
Bulk Write Brilliance : Now you can import both parent and child records easily in a single bulk write job. Say goodbye to the hassle of separate imports! 
New Fields, New Insights : Brace yourself for the introduction of several new fields across modules, providing a richer and more detailed dataset for your analysis. 

And then there is the icing on the cake! Our Java, PHP, NodeJS and C# SDKs are released and are available in our github repository.

Dive into the details in our What's New page to discover the exciting additions, and don't forget to explore our changelogs for details of improvements made to our existing APIs. 

Updates:

  1. The Python SDK : We have released Python SDK supporting Zoho CRM APIs Version 6. For more details about the Python SDK and how to get started, please refer here.
  2. The Ruby SDK : We have released Ruby SDK supporting Zoho CRM APIs Version 6. For more details about the Ruby SDK and how to get started, please refer here.
  3. The Scala SDK : We have released Scala SDK supporting Zoho CRM APIs Version 6. For more details about the Sala SDK and how to get started, please refer here.
  4. The JavaScript SDK : We have released JavaScript SDK supporting Zoho CRM APIs Version 6. For more details about the JavaScript SDK and how to get started, please refer here.
  5. Fields API is now available to all users across all DCs. 
  6. The following APIs were released after the initial V6 release and are listed below with their released dates:
    1. Email Drafts API released on 19/01/2024
    2. Convert Inventory Records API released on 23/01/2024
    3. Rich Text Field API released on 22/04/2024
    4. Remove Territories From User API released on 20/05/2024
    5. Recycle Bin API released on 01/08/2024
    6. Create Custom Modules API released on 20/09/2024
    7. Custom Layouts API released on 20/09/2024
We hope you find these updates incredibly useful! Please try them out, and let us know what you think. 

Merry coding and Happy Holidays!
Zoho CRM API Team


      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ






                                ご検討中の方

                                  • Recent Topics

                                  • Allow breakdown of per diem for meals provided

                                    Would it be possible to break the per diem down into what you get for each meal. The reason for this is we want to offer per diem but if a meal is provided by a customer or sales we need to remove this from the per diem bucket for that day. We break down
                                  • Bigin iOS and macOS app update: Link email messages to pipeline records.

                                    Hello everyone! In the latest version of the Bigin iOS(v1.11.9) and macOS(1.8.9) app, we have brought in support for an option to link email to pipeline records. This helps you to view emails specific to a deal, especially when a contact is associated
                                  • Help with SEO

                                    Hi There, I have recently published a site and added some Keywords in the SEO settings. Searching Google I currently don't find my site though. When do these settings take effect? In the SEO settings there is also a section "Sitemap" I can change settings for "frequency" and "Priority" What do these settings do? Kind regards
                                  • Assessment Field in Custom View

                                    Zoho recruit finally added the ability to filter Job Applications by Assessment Answers This is a very valuable addition to the Recruit But this is currently missing from the custom view This should be added to the custom view as well
                                  • Report Level Button

                                    Currently I couldn't find a way to add a report level button I think currently we can only add buttons/actions for records, but having custom report level button would be really beneficial Usecases Click to import/sync Data from On Prem Systems Click
                                  • Create collection from start integer to end integer

                                    I want create some ticket number. Starts at 1 and end at 10. I want the result to be a string 1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10. Trying something like this but need the correct way write the start and end part. start = 1; end = 3; sequence = List();
                                  • Experience effortless record management in CRM For Everyone with the all-new Grid View!

                                    Hello Everyone, Hope you are well! As part of our ongoing series of feature announcements for Zoho CRM For Everyone, we’re excited to bring you another type of module view : Grid View. In addition to Kanban view, List view, Canvas view, Chart view and
                                  • Importing Subform Data is Removed in Zoho Creator 6

                                    Previously It was possible to import Data to the Subform in Creator 5 This basic and mandatory Feature was completely removed from Creator 6 with no Timeline to add support for it How are we supposed to add our data if we want to use Creator? Manually?
                                  • In the Blue Print Transition requirement received it will show 8 check field in pop up if they any one of this field then only move to next stage Ist quote

                                    In the Blue Print Transition requirement received it will show 8 check field in pop up if they any one of this field then only move to next stage Ist quote Pls help how i fix this
                                  • Smart Document Automation:: From Zoho Projects to Zoho Writer – Merge, Edit, and Share

                                    Hello Everyone, A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate
                                  • Zoho Desk - Cannot Invite or Register New User

                                    Hi who may concern, we encountered a problem that we cannot invite user or the visitor cannot register for a user at all through our help center portal, with the snapshot shown as below and the attachement. It always pops up that "Sorry, Unable to process
                                  • [ZohoDesk] Improve Status View with a new editeble kanban view

                                    A kanban view with more information about the ticket and the contact who created the ticket would be valueble. I would like to edit the fields with the ones i like to see at one glance. Like in CRM where you can edit the canvas view, i would like to edit
                                  • Knowledgeable Image Quality is very poor, any recommendations how to improve this?

                                    Hi All, We are looking at migrating our current knowledge base to Zoho so it can be kept in one location. Our current KB utilises a lot of images to try and make it easier for users and less wordy. Unfortunately, when I upload an image within an article,
                                  • Desk - CRM Integration: SPAM Contacts (Auto Delete)

                                    SPAM contacts is a useful feature, but when the CRM sync is used, it is very frustrating. When a contact is marked as SPAM on Desk, I wish to do the same on CRM. When a SPAM contact is deleted, I would like it deleted from CRM. The feature looks half-baked.
                                  • Multiple Selection/Select All for Approvals

                                    I have a suggestion from users regarding Approvals. In our environment, our Regional Managers can receive multiple requests for Approval or Rejection. They find it tedious to approve (or reject) each individual record. They would like to have a way to
                                  • Create a draft in reply to an email via Emails API

                                    Hi, I’d like to use the outgoing webhook to automatically create a draft reply to incoming mail. How can I use the Emails API to create a draft reply that is linked to an existing email thread? I couldn’t find the relevant method in the documentation.
                                  • Zoho Books | Product updates | June 2025

                                    Hello Users, We’ve rolled out new features and enhancements in Zoho Books, from the option to record advances for purchase orders to dynamic lookup fields, all designed to help you stay on top of your finances with ease. Introducing Change Comparators
                                  • How to remove an Instagram post on Zoho Social?

                                    Hi there, I wanted to delete yesterday's post on all social platform and managed to do so for Twitter and Facebook. I couldn't for Instagram as there is no option for delete. How can I delete successfully?
                                  • Convert Item to composite item

                                    When using Zoho CRM integrated with Zoho Inventory/Books, the item creation process is a little messy. After a few years of trial and error, we have settled on creating items in CRM, which are sync'ed to Zoho Inventory using Zoho's own internal integration.
                                  • 【開催報告】東京 ユーザー交流会 Vol.2 2025/6/13 CRM Plus/Formsの活用におけるポイントやおすすめ機能を紹介

                                    ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 6月13日(金)に東京で「ユーザー交流会 Vol.2」を開催し、16名の方にご参加いただきました。ご参加くださった皆さま、ありがとうございました。 この投稿では、当日のセッションの様子や使用した資料を紹介しています。残念ながら当日お越しいただけなかった方も、ぜひご覧ください。 ユーザー活用事例セッション:マーケ・営業・サポートをつないで顧客体験を向上させる!Zoho CRM Plusのおすすめサービス活用事例 Zoho Champion
                                  • No Real DANE Support

                                    The issue in https://help.zoho.com/portal/en/community/topic/will-zoho-implement-dane was closed today claiming DANE was implemented. You never implemented DANE correctly, even if you think you did. DANE requires DNSSEC to work properly, you never added
                                  • Applying Price List to All Customers

                                    I just created a new price list as we have several items that have volume price breaks. To create my price lists, I followed the instructions in this article: https://www.zoho.com/us/inventory/help/items/price-list.html When it comes to applying my price
                                  • What's wrong with this deluge code to create a Bill?

                                    I know that all the data in the map is correct. The line items are pulled directly from a purchase order. // Add the purchase order ID to the bill billPOIds.add(poID); // Retrieve and merge the line items poLineItems = purchaseOrder.get("line_items");
                                  • 2 Ideas, Clone timesheet entry from monthly view and Notes in Weekly view

                                    While i love timekeeping I am finding some things slow me down.  Slow to the point of considering writing my own API call to do this. It would be so useful to be able to clone a timesheet entry from the monthly view.  It is somewhat painful to have to
                                  • Zoho Workdrive API call to find public external Link for a Folder

                                    Hi all, I can create new external share links for a WD Folder using this API call https://workdrive.zoho.com.au/api/v1/links . This works fine, however if there is already an external link created for a given folder, trying to create a new one fails (which
                                  • Converting Sales Order to Purchase Order

                                    Hi All, Firstly, this code works to convert a sales order(SO) to a purchase order (PO) via a button, however I am running into an issue when I convert the SO where the values from the line items are not pulled across from the SO to the PO. The ones in
                                  • Accessing and Using Formula Field

                                    Hi There, I created a formula field called 'Day of the Week' in the Leads module that takes the record created time and transforms it into the day of the week. The formula field returns the correct values. However, I am unable to find or use the field
                                  • Generate a link for Zoho Sign we can copy and use in a separate email

                                    Please consider adding functionality that would all a user to copy a reminder link so that we can include it in a personalized email instead of sending a Zoho reminder. Or, allow us to customize the reminder email. Use Case: We have clients we need to
                                  • Getting error "invalid warehouse_id" when trying to update any transaction in Zoho books

                                    I got a message from Zoho saying that the Warehouse and Branch has been merged into one category "Locations" Once I migrated to this setup I was no longer able to edit any invoice / create creadit notes - got an error saying "invalid warehouse_id" I never
                                  • 🇺🇸 🇨🇦 🇲🇽 Ask the Experts: A Live Q&A Session

                                    Session Closed Thank you to everyone who participated in this Ask the Experts session! Your questions, insights, and engagement made it a valuable discussion for the entire Zoho Recruit community. The comment section is now closed, but feel free to browse
                                  • Zoho Mail Storage Usage Discrepancy – Incorrect Storage Reporting

                                    Dear Zoho Support Team and Community, I previously raised a concern about inaccurate storage usage reporting in Zoho Mail but did not receive a clear or satisfactory response. To investigate further, I meticulously calculated the storage used by all folders
                                  • Microsoft Outlook Add-in Update: Enhancing Efficiency for Recruiters

                                    We've released an update to the Zoho Recruit Microsoft Outlook Add-in, which brings a host of features designed to streamline your recruiting process and boost productivity. Let's delve into the details: Associate Emails with records in Zoho Recruit You
                                  • How to report and analyze a multi-select field entries distinctly ?

                                    As many of CRM users I have many multi-select fields that allows me to choose more than one chose in one cell for a specific filed Like: Field A - A;BC - A;C -B;C But when reporting the field it will handle each cell as a "String" not multiple entries
                                  • Request For Quotation (RFQ) module

                                    Hello, Do you have any plans to implement a RFQ module in to ZOHO Inventory? I would like to chose items that I require a price for, select a number of different suppliers to e-mail and have them submit there pricing online. I would then like to see a
                                  • Partial payments for retainer invoices

                                    When a customer does not pay the entire retainer invoice there is no way to apply a partial payment. PLEASE add this function.
                                  • Export an email as an HTML file?

                                    How do we export an email in Zoho Marketing Automation as an HTML file? We have an advertising partner that needs our campaign email as an HTML file. We can't find any way to do this. If this is not possible, please explain why. It doesn't make sense
                                  • Function #30: Display list of associated PO on SO details screen

                                    Hello everyone, welcome back to our series! Imagine having the ability to effortlessly access and view details of all purchase orders linked to a sales order directly from the sales order itself. Well, today's script is designed to do just that for you.
                                  • This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

                                    Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved.  Thank you
                                  • Select CRM Custom Module in Zoho Creator

                                    I have a custom module added in Zoho CRM that I would like to link in Zoho creator.  When I add the Zoho CRM field it does not show the new module.  Is this possible?  Do i need to change something in CRM to make it accesible in Creator?
                                  • Nimble enhancements to WhatsApp for Business integration in Zoho CRM: Enjoy context and clarity in business messaging

                                    Dear Customers, We hope you're well! WhatsApp for business is a renowned business messaging platform that takes your business closer to your customers; it gives your business the power of personalized outreach. Using the WhatsApp for Business integration
                                  • Next Page