Zoho Sign: Product Updates - Mid-2020

Zoho Sign: Product Updates - Mid-2020

Hello!

We hope that this post finds you, your loved ones, and your business in good health.

We are halfway through 2020, and therefore, would like to provide an update outlining the changes we have introduced in Zoho Sign over the past six months.

What's new?
  • Streamlined account settings interface
  • Enhanced email templates customization
  • Vernacular signing experience
  • Spouse signing
  • API quick setup and enhancements
  • Automatic cloud backup
  • New signer radio field
  • New integrations
    • Integration with Zoho Desk
    • Integration with Integromat
    • Add-on for Gmail
  • Enhanced integrations
    • File upload in Zoho Mail extension
    • Recipient options in Zoho CRM sign workflows
    • Deeper integration with Box
Streamlined account settings interface
A brand-new, modular, and more streamlined Account settings section grants users improved control over document defaults, recipient experience, security, accessibility, and account management. Users can now control who receives the completed documents and the Certificate of Completion, who can view attachments uploaded by signers, and toggle signer hint box to help signers navigate documents.



Enhanced email templates customization
For the emails being sent from Zoho Sign to signers and other recipients, users now have the capability to edit the entire template formats in HTML and customize them to suit their organization's branding and style guidelines. However, placeholder tags for mandatory information may only be re-positioned and cannot be omitted.



Vernacular signing experience
Users can now set a specific language, from the list of supported languages, for communication emails and the signing interface for each recipient when setting up a sign workflow. Furthermore, SignForms and 'Date' field information entered into documents will now be automatically displayed in the regional language and format, if supported, based on signer location.



Spouse signing
Users can now add the same email address twice in a sign workflow as two separate recipients provided the name entered in each instance is different. This facilitates the inclusion of a signer's spouse as a supporting signatory without having to send the paperwork to two separate email addresses.



API quick setup and enhancements
Users can now quickly set up an API client, generate OAuth access tokens, and obtain JSON formats to send document templates for signatures, directly from the Zoho Sign web app interface for testing and deploying integrations. Furthermore, we have added a testing mode for API that can be utilised by passing testing=true as a parameter in API calls allowing developers to send up to 50 test documents per month without having to purchase API credits.



Automatic cloud backup
Users can now connect Zoho Sign with their cloud storage to set up automatic backup of their signed documents and the Certificates of Completion. Users can choose their storage service using the Cloud Uploader tool in the Account settings section and select a specific location to back up their documents.



New signer radio field
The radio signer field allows users to add a field with multiple visible options from which signers can choose only one.



New integrations
  • Integration with Zoho Desk
    Users can add documents to Zoho Sign from their device or their ticket thread attachments and sign them or send them out for signatures and approvals. This extension can be added to Zoho Desk from the Zoho Marketplace.

  • Integration with Integromat
    Zoho Sign is now available on the advanced workflow automation platform Integromat. This allows users to connect Zoho Sign with 350+ other popular and powerful web applications by building Scenarios using a variety of modules.

  • Add-on for Gmail
    Users can add documents from their email attachments and set up sign workflows to collect signatures and obtain approvals. This add-on enables users to create and manage legally binding business documents directly from their Gmail inbox.


Enhanced integrations
  • File upload in Zoho Mail extension
    The extension for Zoho Mail now allows users to upload documents from their device in addition to using email attachments in sign workflows.

  • Recipient options in Zoho CRM sign workflows
    The extension for Zoho CRM now allows users to add the associated record to sign workflows from the recipients dropdown without having to browse through all the records of the module. Users can also add other CRM agents as recipients in sign workflows. Additionally, for sign workflows triggered from custom modules, the recipient email field is auto-filled if the associated record contains email address data.

  • Deeper integration with Box
    Users can now initiate sign workflows for files directly from their Box cloud storage and have the signed files automatically saved back to Box. Users can enable this on their Box account by adding and authorizing Zoho Sign from the App Gallery.


Do explore these new updates and share them with your peers. And, as we always say, there's more where these came from and watch this space for our future posts on upcoming releases.

Feel free to comment below if you need further details on any of the updates presented above. For any other support and assistance, please write to support@zohosign.com.

Happy Zoho Signing!

Regards,
Sai Anand

      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          • Sticky Posts

          • Free webinar! Build smarter apps with Zoho Sign and Zoho Creator

            Hello, Bring the power of digital signatures to the apps you build in Zoho Creator! Connect Zoho Sign as a microservice and enable seamless e-signature workflows in your applications. This integration allows you to automate signing tasks using Deluge.

          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ






                                ご検討中の方

                                  • Recent Topics

                                  • Zeptomail 136.143.188.150 blocked by SpamCop

                                    Hi - it looks like this IP is being blocked, resulting in hard bounces unfortunately :( "Reason: uncategorized-bounceMessage: 5.7.1 Service unavailable; Client host [136.143.188.150] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.150
                                  • Apply transaction rules to multiple banks

                                    Is there any way to make transaction rules for one bank apply to other banks? It seems cumbersome to have to re-enter the same date for every account.
                                  • How to bulk update records with Data Enrichment by Zia

                                    Hi, I want to bulk update my records with Data Enrichment by Zia. How can I do this?
                                  • How do I split a large CSV file into smaller parts for import into Zoho?

                                    Hi everyone, I’m trying to upload a CSV file into Zoho, but the file is very large (millions of rows), and Zoho keeps giving me errors or takes forever to process. I think the file size is too big for a single import. Manually breaking the CSV into smaller
                                  • Client Script Payload Size Bug

                                    var createParams = { "data": [{ "Name": "PS for PR 4050082000024714556", "Price_Request": { "id": "4050082000024714556" }, "Account": { "id": "4050082000021345001" }, "Deal": { "id": "4050082000023972001" }, "Owner": { "id": "4050082000007223004" }, "Approval_Status":
                                  • lead convert between modules

                                    Hello, The workflow we set up to automatically transfer leads registered via Zapier into the Patients module to the Leads module started to malfunction unexpectedly on September 25, 2025, at 11:00 AM. Under normal circumstances, all fields filled in the
                                  • Flow Task Limits - How to Monitor, Understand Consumption?

                                    So, I got an email last night saying that I've exhausted 70% of my tasks for this month, and encouraging me to buy more tasks. I started to dig into this, and I cannot for the life of me figure out where to find any useful information for understanding,
                                  • Cross References Do Not Update Correctly

                                    I am using cross references to reference Figures and current am just using the label and number, i.e. Figure #. As seen here: When I need to update the field, I use the update field button. But it will change the cross reference to no longer only including
                                  • Manage control over Microsoft Office 365 integrations with profile-based sync permissions

                                    Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
                                  • How to Track and Manage Schedule Changes in Zoho Projects

                                    Keeping projects on track requires meticulous planning. However, unforeseen circumstances can cause changes to schedules, leading to delays. It becomes important to capture the reason for such changes to avoid them in the future. Zoho Projects acknowledges
                                  • Is there a notification API when a new note is addeding

                                    Trying to push to Cliq, or email notification when there's a new note added in module. How to implement this?
                                  • Collaborate Feature doesn't work

                                    Hello Team. It seems that the collaborate section is broken? I can post something but it all appears in "Discussions". In there is no way how I would mark something as Draft, Approval, post or any of the other filter categories? Also if I draft a post
                                  • Edit Permission during and after approval?

                                    When a record is sent for approval Can a user request for edit permission from the approver? We don't want to give edit permissions for all the records under approval Only on a case-by-case basis How can we achieve this?
                                  • Zoho web and mobile application not workingn

                                    Both zoho forms web and mobile application aren't working. I have checked my network connections and they are fine.
                                  • Bulk Moving Images into Folders in the Library

                                    I can't seem to select multiple images to move into a folder in order to clean up my image library and organize it. Instead, I have to move each individual image into the folder and sometimes it takes MULTIPLE tries to get it to go in there. Am I missing
                                  • Latest updates in Zoho Meeting | Breakout rooms and End to end encryption

                                    Hello everyone, We’re excited to share a few updates for Zoho Meeting. Here's what we've been working on lately: Introducing Breakout Rooms for enhanced collaboration in your online meetings and End-to-end encryption to ensure that the data is encrypted
                                  • Systematic SPF alignment issues with Zoho subdomains

                                    Analysis Period: August 19 - September 1, 2025 PROBLEM SUMMARY Multiple Zoho services are causing systematic SPF authentication failures in DMARC reports from major email providers (Google, Microsoft, Zoho). While emails are successfully delivered due
                                  • Accidentally deleted a meeting recording -- can it be recovered?

                                    Hi, I accidentally deleted the recording for a meeting I had today. Is there a way I can recover it?
                                  • How to access email templates using Desk API?

                                    Trying to send an email to the customer associated to the ticket for an after hours notification and can't find the API endpoint to grab the email template. Found an example stating it should be: "https://desk.zoho.com/api/v1/emailtemplates/" + templateID;
                                  • Update Portal User Name using Deluge?

                                    Hey everyone. I have a basic intake form that gathers some general information. Our team then has a consultation with the person. If the person wants to move forward, the team pushes a CRM button that adds the user to a creator portal. That process is
                                  • Unable to retrieve Contact_Name field contents using Web API in javascript function

                                    Hello, I've added a field in the Purchase Order form to select and associate a Sales Order (Orden_de_venta, lookup field). I've also created a client script to complete some fields from the Sales Order (and the Quote), when the user specifies the related
                                  • Updating Woocommerce Variation Products Prices Via Zoho CRM

                                    I can update product prices with this flow: But I can't update variant products. I got a code from Zoho for this, but I couldn't get it to work. It needs to find the product in the CRM from the SKU field and update the variation with the price there.
                                  • Emails Disappearing From Inbox

                                    I am experiencing the unnerving problem of having some of the messages in my inbox just disappear.  It seems to happen to messages that have been in there for longer than a certain amount of time (not sure how long exactly). They are usually messages that I have flagged and know I need to act on, but have not gotten around to doing so yet.  I leave them in my inbox so I will see them and be reminded that I still need to do something about them, but at least twice now I have opened my inbox and found
                                  • Power of Automation :: Automatic removal of project users once the project status is changed.

                                    A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate complex tasks and
                                  • Customizing Form Questions per Recipient Group in Zoho Campaigns/Forms

                                    Hello everyone, I would like to ask if it’s possible in Zoho Campaigns or Zoho Forms to send out a campaign where the form questions can be customized based on the group of recipients. Use case example: I have prepared 20 questionnaire questions. For
                                  • Forms - Notification When Response Submitted

                                    How do I set it up to generate an email notification when a response (class request) is submitted?
                                  • How to disable user entry on Answer Bot in Zobot

                                    Hi, I have an Answer Bot in my Zobot, here is the configuration: I only want the user to choose 1 of the 4 the options I have provided: When no answer found, user chooses 'I'll rephrase the question' or 'Ask a different question When answer is found,
                                  • More admin control over user profiles

                                    It's important for our company, and I'm sure many others, to keep our users inline with our branding and professional appearance. It would be useful for administrators to have more control over profile aspects such as: Profile image User names Email signatures
                                  • Please Make Zoho CRM Cadences Flexible: Allow Inserting and Reordering Follow-Up Steps

                                    Sales processes are not static. We test, learn, and adapt as customers respond differently than expected. Right now, Zoho Cadences do not support inserting a new step between existing follow-ups or changing the type of an existing primary step. If I realize
                                  • Clear Tag & Linking Between Quotes and Sales Orders

                                    Hi Zoho Team, In Zoho Books, when a quote is converted into a sales order, it would be extremely useful to have: A clear tag/indicator on the quote showing that it has been converted into a sales order. A direct link in the sales order back to the originating
                                  • Add Direct Ticket Link to Zoho Help Center Portal in Email Replies

                                    Hi Zoho Support Team, We hope you're doing well. We’d like to request a small but valuable improvement to enhance the usability of the Zoho Help Center portal (https://help.zoho.com/portal/en/myarea). Currently, when someone from Zoho replies to a support
                                  • [Webinar] Deluge Learning Series - AI-Powered Automation using Zoho Deluge and Gemini

                                    We’re excited to invite you to an exclusive 1-hour webinar where we’ll demonstrate how to bring the power of Google’s Gemini AI into your Zoho ecosystem using Deluge scripting. Whether you're looking to automate data extraction from PDFs or dynamically
                                  • Connecting Zoho Inventory to ShipStation

                                    we are looking for someone to help connect via API shipStation with Zoho inventory. Any ideas? Thanks. Uri
                                  • Subform edits don't appear in parent record timeline?

                                    Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user
                                  • New in Cadences: Option to Resume or Restart follow-ups when re-enrolling records into a Cadence, and specify custom un-enrollment criteria

                                    Managing follow-ups effectively involves understanding the appropriate timing for reaching out, as well as knowing when to take a break and resume later, or deciding if it's necessary to start the follow-up process anew. With two significant enhancements
                                  • Im Stuck in an EDIT ONLY WITH WIZARD issue

                                    So I found Wizards to be a really helpful tool in minimizing the exposure of redundant, superfluous fields to staff that would never otherwise have to edit those fields. My issue is, that when the record (in this case a lead) is created with a wizard,
                                  • Account upgrade

                                    Good evening, I upgraded my account and paid for it. From standard to professional. Unfortunately after the paiment my account was not upgraded. Please your advise. Best Regards Erik van Staverden
                                  • How to set ALL default dates of my organization to DD-MM-YYYY format?

                                    All replies to this question comes from a time where the UI was different. It's extremely frustrating not being able to find how to do this simple setting change. I want everything and everyone in my organizations to have DD-MM-YYYY date format by default.
                                  • How can I sync from Zoho Projects into an existing Zoho Sprints project?

                                    Hi I have managed to integrate Zoho Projects with Zoho Sprints and I can see that the integration works as a project was created in Zoho Sprints. But, what I would like to do is to sync into an existing Zoho Sprints project. Is there a way to make that
                                  • Can we generate APK and IOS app?

                                    Dears, I want to know the availability to develop the app on zoho and after that .. generate the APK or IOS app  and after that I added them to play store or IOS store.. Is it possible to do this .. I want not to use zoho app or let my customers use it. thanks 
                                  • Next Page