Zoho Workflow issue

Zoho Workflow issue

Dear Zoho Users,

I have Zoho Books premium subscription, I have created a email alerts workflow for Invoices and following are the configurations for the same:

1. Workflow for Invoice module
2. Choose when to tigger - created or edited
3. Filter the triggers 
 a. Status is Sent
         OR
 b. Status is Overdue
        AND
 c. Subject is XYZ
        AND
 d. Balance > 0.00
        AND
 e. Status isn't Paid

4. Actions as per following
 Time based action - Execution Time is 10 days before due date - Email alerts as per selected Templated.

Above is the workflow setup done by me, and the workflow is being executed but the problem is that it is also sending me email alerts for paid Invoices even after the above workflow setup.

Can somebody help with this issue or knows how to resolve this.

PS: I know I can use Reminders but this is required for two different email templates based on data in subject, which is entered while creating the Invoice.

      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ






                                ご検討中の方