Zoho's CX workshops are here to enhance your learning experience!

We're bringing the CX workshops to two cities:

November 14-15, 2023 - Cliftons Sydney Margaret Street, Australia

November 21-22, 2023 - Sheraton Grand Hotel, Dubai

Providing a positive customer experience gives your business the benefit of establishing personal and long-term relationships with your customers and stakeholders, and the effort involved in crafting a great customer experience is no longer limited to the sales and support teams. Different departments must now take a consolidated approach towards achieving customer satisfaction, and understanding the ins and outs of your CX platform is as relevant to your business operations as it is to your sales. As a Zoho user, are you looking to optimize your use of our CX platform? Wherever you are in this journey, you can learn more about the Zoho CX suite straight from the Zoho team.

What's in this workshop?

Learn how to personalise your CRM, sales, marketing, and customer service to suit your business needs.
Watch a live demo from our team and enjoy one-on-one sessions to explore how you can implement it for your specific needs.
Understand how our different modules can work together to maximise customer conversions.
Meet peers from different businesses to hear about their industry-specific use cases.
Gain a greater understanding of how the CX platform will evolve alongside your business.

Become a part of our Zoho CX community, and understand how our platform can cater specifically to your business needs. Use your newfound expertise with our unified CX platform to give your customers a wholesome experience.

Please reach out to us at cxevents@zohocorp.com if you have any more queries.

Don't miss out on the amazing experience that awaits you!

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Aswini R

Sticky Posts
Zoho CRM Plus in 2023: Let's rewind
Hey everyone, There's something about December that makes us want to sit back and remember all the wonderful moments, as we get ready for the New Year, 2024! (Psst! We are also turning 10—yay!) This year, CRM Plus had a lot of wonderful updates, taking
The CX Workshops are back in 2023!
Hello, can you see my screen? Can you hear me? This is a phrase we've all been saying more often than "good morning" over the last couple of years. Well, now it's time to re-connect in person. We're excited to invite you all to the CX Workshops we've
Refer Zoho CRM Plus to your friends and earn rewards!
Hey everyone, We'd like to thank you from the bottom of our hearts for continuing to be our esteemed customers. Now you have the opportunity to refer Zoho CRM Plus to your friends or family members who are looking for a suitable solution to enhance
Social in CRM Plus now supports TikTok, Instagram Stories and Reels, and YouTube Shorts
Hey everyone, We are excited to inform you that Social in CRM Plus now allows you to publish on TikTok! We've also updated it to let you create Instagram Stories and Reels, as well as YouTube Shorts. Here's a brief about the updates. Publishing on
Unified telephony in Zoho CRM Plus
In any business, managing calls with the prospects or customers is an integral part of a salesperson or a support agent's daily life. They have access to information about the customers within Zoho CRM, and they also use a suitable PBX service to communicate