Once again my contacts won't sync from CRM to Campaigns
I am trying to sync another group of contacts from CRM to Campaigns. I don't understand why it's not working. Attached is a screen shot of the error message I'm getting. Do I need a new key every time I sync a group of contacts? This is very frustrating. AND I am trying to send a second email to people who have not opened a previous email. I tried creating a new segment but I can't get the criteria right. Why isn't it possible to select individuals within a segment and send to them. There are alreadyZoho Campaigns' SMS gateway is now available for India!
Hello users, Zoho Campaigns rolled out its own SMS gateway for USA and Canada earlier. The good news is that we've now extended our services to India. If you're a Zoho Campaigns user in India, you can now seamlessly send SMS campaigns to your contacts.Pause workflow when customer replies, resume if activated by me.
I am trying to set up my zoho campaigns to pause when a customer replies so they aren't getting more automated responses but if their response isn't the type of response that would make me move them to the next stage I'd want to be able to resume themMarketer's space: How to use workflows to engage with contacts based on their past email activities
Hello Marketers, In today's post, we'll learn how to use the email activity workflow component to engage with contacts based on how they've reacted or responded to emails sent to them previously. How does email activity work? Contacts will enter the workflowError adding user in newsletter form in Zoho Commerce
1. Our goal: We let customers subscribe to the newsletter of the Sol shop. I've connected this instance of Zoho Commerce to this contact list in Zoho Campaigns. When one tries to submit data in Chrome / Edge using the form at the lower end of the page,How do personalized emails work?
Hi. We sync all our contactpersons from Zoho CRM to Zoho Campaigns. I want to personalize our emails by adding the name of a contactperson. How does this work? The field name, synced from Zoho CRM, is 'Naam voor e-mails'. So I want something like: HiHow do i add unsubscribe link to sms campaign?
Hello, How do i add unsubscribe link to sms campaign? I do not see the option. thanksHow do I sort out all contacts who have not opened any of the last 5 campaign emails?
I would like to purge contacts who have not opened any of the last 5 campaign emails. How do I find out who those people are, and how do I purge them?Will a campaign send duplicates is same email is on two separate lists
Hi I have two lists to which I want to send campaign. One list is ALL leads and other is list of opportunities and current students. There is overlap between the two lists My question is if I send one campaign to all, will zoho automatically know only to send the email once to the duplicate email?Integrating WooCommerce with Zoho Campaigns
I have searched everywhere and have not found an answer to this. Site running WP/Woo. Very simply if a customer purchases we want to add them to Campaigns. Also, if a customer registers and doesn't purchase we want to do the same. Is there a connector (free or paid) out there that will handle this? I know I could go from WP -> Zoho CRM -> Zoho Campaigns I have reasons for not wanting to do it that way. Any and all help much appreciated.HTML editor doesn't work
Hi, we have encountered some problems in Zoho Campaigns. We are trying to prepare a new campaigh but the HTML editor is not usable. After recent update of ZC the HTML editor has become very slow, it takes a long time to save changes, you can't undo recentI'm not receiving the replies from my campaign in my inbox.
I created my first automation workflow and received a reply from a recipient but that reply did not show up on my inbox. I have set the reply-to address on my email address.Frequency of Syncing with CRM
We have used Zoho CRM for quite some time and are trying to add Zoho Campaigns but are running into several problems regarding syncing. Syncing First, we have set up two syncs - one for Contacts and one for Leads with Zoho CRM. What we expect: WheneverCampaign Segmenting - Exclusionary not Additive
How do we do ONLY Board Members in Alaska through Segments What we mean is the intersection of those two lists rather than the campaign picking up both segments and adding them together. Can you pick a sub-segment within a segment? Is there a way to moveIntegration with Qualtrics
Hi Zoho, Any discussion around having an OOTB integration with Qualtrics web survey platform? Thanks, DennisHow to Add "List-Unsubscribe" Header
Hello, Spam tester gives negative point to my campaigns because it' don't have "List-Unsubscribe" in header. How can we fix it? I cannot see this option in header settings.CRM updates not pushing because of required fields?
The only contacts we have in Campaigns come from our CRM sync. We have two syncs set up - one for leads, one for contacts. I have workflows set up that are dependent on fields in the CRM, and use these back-and-forth to manage our segments. For example,ERROR: An internal error occurred while adding your email address.
Hi, I have been getting this error all day, when attempting to create an email campaign AND automation. An internal error occurred while adding your email address. Please try again after sometime or contact us at support@zohocampaigns.com to resolve the problem. What would be the issue and cause this error? Thanks a bunch,HELP! I cannot create campaign via api with error 903
Hi everybody, I have a problem with my project, when i call api to create campaign based on document: https://thugianmotti.tinytake.com/sf/MTM2MzQyMF80OTc4MjA3 my code: https://thugianmotti.tinytake.com/sf/MTM2MzQyN180OTc4MjI0 but i got error like this: {"code":903,"message":"Mandatory Fields are not found","uri":"/api/v2/createCampaign"} What's wrong with me? can somebody help me, thanksDoes Zoho Campaigns offer an option for a dedicated server? High spam rate for workflows.
New customer here. We had some success with campaigns so we implemented automated workflows and every single address I've entered into a workflow for gmail has gone into spam. We have properly configured our DKIM/SPF records and subdomain correctly. Based on reading other forum posts it's starting to lead me to believe that Zoho's sender IPs concerning workflows (possibly campaigns too) are just flagged by various domains. It seems like this has potential to happen when multiple companies share aDomain Reputation plummeted after setting up a workflow. What Can I do now??
I set up an autoresponder on May 15, by May 31 my domain repulation went from high to medium, by June 27 it was low, and July 16 it was bad. I had just completed a major partnership with a large brand so we set up an auto responder to welcome new subscribers.CRM and Campaigns- tags not integrating?
Hi! I am setting up an automation in zoho campaigns and it says the crm is integrated...but when I want to use a trigger of a certain tag I created for people in the crm to denote those who purchased, it doesnt have that tag available as an option inMy Email Campaign Is Going Into Spam
Hi, I am trying to send an email campaign however every time I send a test email the email goes into spam. I do not want to send the campaign and all emails end up like mine did in spamMarketer's Space - Nurture your business with email marketing
Hello Marketers, We often think about Zoho Campaigns as a tool unto itself, but with this week's forum posts, we want to look at how our integrations can help you use email marketing to get the most out of other products you may be using. Let's look at three of the most important and must-have Zoho Campaigns integrations, beginning with our most popular one, the Zoho CRM integration. Integration with Zoho CRM The sales department plays a crucial role in helping your business grow. They need the rightAccidentally Cleared a List on Zoho Campaigns
Hi, I accidentally deleted the entire contacts of a list. Is there any way to retrieve it? To be more detailed, I was looking at the unsubscribed contacts and tried to clear the list. When I navigate to all list, I've seen that the entire contacts areEmail Replies Are Not Detected In Workflow Automation Even With Reply Tracking On
Hey I have a workflow automation setup. I put my own personal email through the workflow to see how it would show my replies. I replied to the email yesterday and haven't seen anything come through. The email arrived in the other Gmail inbox. But ZohoHow to Exit Contacts on Reply?
It appears that there is no reasonable method to exit a contact from a Campaign/Workflow, thereby preventing a user from receiving automated emails after they've already replied (which would be confusing at that point). Could you please confirm the followingSync CRM to Campaigns filtering by a CRM Field
Hi, Is it possible to create a sync from CRM to Campaigns that is dependant on a response to a field in the CRM? For example, in the CRM we have a field labelled "membership" for which there are a number of membership type options. Can we sync one membershipImage Links Broken When Uploading to a Campaign
Hello All my image links have been broken in my campaigns. They were working on Friday and I haven;t changed any settings. I was wondering if anyone had any ideas what is going on? ThanksMessage Templates inside Automations
I'm building an automation and have decided to change message templates. The problem is that the messages in the automation have already been created. Is there a way for me to choose a different template in an already created message, or will I have toZoho Campaigns Wordpress Plugin Not Work When i connect my account
Hi I install my wordpress plugin and connect my zoho Campaigns account, but system alert "you are not a part of any org. xxxx", i was redirect my plugin page after i click accept. And alert "no account found as image 2" How to reslove this issue ?Why can't I connect ZOHO CRM to Campaigns?
Hi everyone, I'm trying to synchronize the contacts I have on ZOHO CRM with Campaigns to communicate with my customers, but an error appears (attached capture screen) [In Italian it says: The organization is already integrated]. In Italian it says: TheInvalid email address
Hi there, While syncing new contacts from zoho CRM to zoho Campaigns, some email addresses are being considered as invalid email address. Can someone please help with this as I need those contacts. Thank you!How ro Change CAPTCHA from Zoho's one to Google reCAPTCHA
I tried to change the CAPTCHA type of CTA form as attachment(2) from Zoho's one(default type) to my Google reCAPTCHA as attachment(1), but couldn't set the one as attachment(3). Could you pls tell the correct way to set the Google reCAPTCHA from Zoho'sHow do I add receipient names to the "to" field in Zoho Campaigns
Hi, How do I add the names of my contacts to the "to" field of an email campaign. I saw an old topic on here that suggested this should be under advanced options, but my campaign doesn't show this option. Has it been moved somewhere else? I have quiteAttaching different attachment to each customer in campagins
We want to create an automated mail campaign that has 1st mail and 3 follow-ups and this is clear and straightforward using zoho automation campaign. We have following requirement: First mail should contain quotation for customer and flw-up mail wouldSyncing campaigns and statistics to CRM - only working on some campaigns?
Hi, I have an issue regarding the sync. I have many automations in Campaigns - where all mails individually inside these automations, are getting synced to CRM. However, I also have some mails that I can see is being sent to contacts, are NOT synced toMerge Tags for Shopping Cart ID & Link
Hi there, We are an ecommerce business and I am creating an email sequence in Zoho Campaign automations for when after a quote is sent - a follow up campaign that will include their Cart ID & Cart Link to remind them to purchase. We use BigCommerce asZoho Campaign Deals
Hey there, I have been trying to sync my deal module into Zoho Campaigns. My Zoho CRM is already synced with the leads module but when I go to add another sync for "Deals" it does not show up even though it is in my CRM. (See the screenshots attached)How do I get help?
Every other Zoho App has a button to get help with anything by chatting to someone at Zoho, why doesn't Zoho Campaigns have this? I can't connect to Zoho Forms as it says my email is connected with another organization. And I can't even get automationNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectIntroducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expandDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
Most Discussed Topics
Email Verification on Subdomain
Hi, The latest guidelines for setting up an email newsletter are to set it up on a subdomain of your main domain so that if you get put in a spam block, it doesn't block all your company email. We have been trying to set this up and managed to get ourIs Reverse Sync a Thing? (Zoho Campaign to Zoho CRM)
ChatGPT said I could do a reverse sync to ensure that engagement data such as opens, clicks, bounces and unsubscribes are automatically sent back to Zoho CRM from a Zoho Campaign. I can't see where I can sync something like this. I have the other ZohoEmail content strategy
This is basically a couple of questions about the best practices when it comes to the use of colors as part of the message sent through the email campaign. 1 - Is there a guide or recommendation as to what are the best colors for text/background associatedNewspaper template
Is there a template that looks like a newspaper or magazine?Internal Notification Email contact fields
Whenever a new customer is added in Books we add the contact to Campaigns. This is easy to do via sync. We need to send an internal email when the contact is added in Campaigns. This is also easy to do with "Internal Notification Email" automation. Question
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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