Contact Limit Campaigns
Dear Zoho Team, What is the price for upgrading the contact limit in Campaigns, when I have purchased the CRM Plus package? Is it this one? Best wishes.
New Topic feature broke my workflows
I have a website which collects leads/contacts and uses Zapier to update a ZOHO contact campaign list. That list is used to start a Zoho workflow campaign to send a few emails. Ever since the new Topic upgrade, the contacts that are added to the list,
How do I add topics if I send out mailings for 2 different companies
I have company A with product related topics and company B with Brand related topics How do I differenciate the 2 companies Does everybody who checks his topics see all topics, both A & B ? Example A : news A: events A: technical bulletin B: product
Migrate to new Topic Management and CRM sync setup by September 30
Zoho Campaigns introduced a couple of feature updates last year, including advanced Topic Management setup and an updated Campaigns-CRM sync. Our users had a year's time to understand the changes and implement them. We are inching towards the deadline
How can I deactivate the tracking of open & click rates?
I want to deactivate all tracking of open- and click-rates by default. How can that be done?
every day massive problems like newb!
Zoho Campaigns only have option to send different confirmation emails per form. But if you are using API or thirdparty forms you cant have different confirmation emails. :-( This is the reason why other professional newsletter services like getresponse
Dont use zoho campaigns in europe!
In Europe you need an footer with imprent also for double-optin/confirmation emails! Zoho confirmed: Its not possible to have this: https://help.zoho.com/portal/en/ticket/4012705250266 And zoho also do not have different confirmation emails per subscriber
"active contacts" are more than number of contacts in my list
Hi there. I have been trying to add some new lists to my account. It said that I was going over my contact limit for my subscription, so I deleted a few lists that I no longer needed. I have counted the total number of contacts I have in each list (which
Unable to send email getting an error "It doesn't have any eligible contacts in the selected mailing list"
While sending the email getting, an error "It doesn't have any eligible contacts in the selected mailing list."
Immediate Sync Limit
Is there a way to get more immediate syncs? The 5 limits is constraining our funnels.
How do I customize the confirmation email for a specific form?
We have a form created that is currently sending out a confirmation email. I'd like to customize that confirmation email but cannot find where it is located. I've read other help responses but my confirmation email is not in the places listed in those
New CRM to Campaigns Sync Doesn't Continue Making Updates
Changes made in CRM are not appearing in mapped fields in matching Campaign records after migrating to the new sync process. The only way we've found to get records to update is to call into Support and point out the problem. After convincing Support
Email Template not displaying Background Color in desktop Gmail
The template display's fine in ZOHO's preview and on mobile, but not when displayed via a test email in Gmail. Anyone know what could cause this? I have the id templateFooter's background color set to blue, and I even tried changing the class footerContainer's background color. Neither display the correct color in Gmail. This is the previewed version: This is what display's in Gmail: And here's some of the CSS I used: .footerContainer{ /*@editable*/background-color:#007aff; } #templateFooter{ /*@editable*/background-color:#007aff;
Not able to delete the contact list
Hello, I have upgraded account of 25k subscriber plan. The 20k contacts list is been uploaded to my account.Now I want to delete the 20 k list and upload another list with few more attributes in the list so that the mapping and segmentation can be done on the data.
How to send a pre-prepared list of emails on the same day every week.
Hi, I want to setup an email sequence which sends an email on the same day every week. The sequence is triggered when the customer joins my list, they receive a welcome email and then every Wednesday after they receive the next email on the list. I have
how to add footer for confirmation email
We have created here an footer: https://desk.zoho.com/DocsDisplay?zgId=4241905&mode=inline&blockId=df0l15d92449c6ca742e69ff2c136f3169294 But how to add it to footer of subscriber confirmation email?
Campaigns - Edit Email Workflow
Hi, I see versions are now removed in zoho campaigns. So, am I correct in thinking that when I edit a message in a workflow, all contacts already assigned to that workflow will automatically receive the updated messages going forward? Kind regards,
Error in zoho campaign while sending email
After adding the contacts to the list get an error "You cannot send this email campaign as it doesn't have any eligible contacts in the selected mailing list. You can try adding contacts or choose other mailing lists.". Need solution
Forms do not add a new contact to Campaigns on submission
When I fill out the form, the data does not get added to my campaign contact list. What might I be doing wrong?
How to resend campaign to newly added contacts within its list
My campaign has already sent its email. My campaign is synced to Zoho CRM leads. I imported about 700 new CRM leads ZOHO Campaigns synced those new leads into my campaign's contact list. I need to resend the campaign to only the campaign list contacts
CRM to Campaigns Integration
Hello Zoho Experts, Anyone who has an idea how I could integrate Zoho Crm in Zoho Campaigns? I have this workflow rule created in Zoho CRM for our renewal process that will send an alert email to the clients reminding that the Service they availed is
Zoho User Groups (ZUG) in-person meetups USA (Eastern and Midwestern cities) July 12 - August 11,2022
Hello Zoho Campaigns users, It's that time of the year when we all get to meet each other. However, this time we are going to come out of our online setups to catch up in-person. Our next leg of Zoho User Groups in-person meetup is going to take place
Launching AI-backed product recommendations for ecommerce stores
As Zoho Campaigns steps into its 11th year, we're taking our first step towards artificial intelligence as part of our ecommerce module. Your emails—be they regular or automated— are equipped to carry unique and targeted product recommendations based
Live editing of workflows is now upgraded
Workflows users will now get a chance to make changes to the existing set-up without any complication. Earlier, whenever someone made any changes to the existing workflow that was active, a new version of the same workflow was created. Those who entered
Introducing right-to-left content editing and custom return-path
With a host of updates planned for our tenth anniversary, we are also delighted to add two more. Previously, you could type your content in the template editor from left-to-right, now we are also enabling you to type right-to-left as well. Earlier you
HTML Template Importing and Exporting
I'd like to export HTML from a Zoho Campaigns template for use in another system. I'm looking forward to updating my website template (F60 Host), And I need to Export HTML Code. Can anyone help me out
Zoho Campaigns API endpoint for contact details
there is some REST API support for Zoho Campaigns, however, I am not able to find an endpoint for "get contact details". in particular, I'd like to access contact's subscription status and also their topic. ideally there is all profile available including
Resubscribe users from my website through apis
Hi, if a user unsubscribed from a list, by clicking on the dedicated link in an email, I can't resubscribe him through apis. The user has a checkbox, in his private area on my website, that let him specify if he wants receive communications or not. If
Importing & Exporting HTML Templates
Hi Zoho Team & Zoho Community, Hi guys, I would like to export HTML from a template within Zoho Campaigns for use in another system. My use case is very simple: I'm running a sponsored email blast and I want the third party's email to look and feel the
Zoho sites discussion
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Reinstating a hard-bounced email address in Campaigns
Hi. We have an email address that is marked as hard bounced in Campaigns. However, we know for certain that the email address is active. We also know that other email addresses at the same domain are successfully used in campaigns. Is there a way to definitively
Lacking the ability to define data that we bring across
Is anyone experiencing the following problem. There is a new migration which we changed to. However all our sync data has vanished. We can still see the old campaigns but they are no longer associated with contacts or leads. Also data that is several
How to change Mailing list of a cyclic autoresponder
Hi, I've created a cyclic autoresponder. Selected a maling ist, added 4 series and emails in these series. I need now to update the mailing list, as the target recipent are in another list. How can I update the mailing list of that cyclic autoresponder
Need a totally separate subscriber in same account which will be accessed by other person in team
Need a totally separate subscriber in same account which will be accessed by other person in team. separate subscription list, campaign and reports.
Can I link pdf file in zoho campaign
Hi ZOHO, in email campaign you can link to file - only image. Is there any possibility to link to pdf file? Kasia
Campaigns Topics
With the new required topic assignment in campaigns, large portions of my lists are being excluded. I've gone through all lists and made sure they were assigned to the topic, but my contacts are still being excluded. How can I work around this?
Zoho campaigns: Webhook support
Do Zoho campaigns have web hooks? I need a url is called every time a subscriber is subscribed or unsubscribed in a list. Thanks.
Alert Admin when fewer than X contacts added within Y days
One issue we have experienced a couple of times now is our Syncs not working. While we can work with your team to resolve and fix the issue, sometimes we can go a few weeks without realizing the issue exists. We would like a feature/option to send an
Users can now delete their Zoho Account from within the Zoho Campiagns iOS mobile app
Hello, In the latest version of the Campaigns iOS mobile app (v2.0.15), users can now delete their Zoho Account as per Apple's guidelines from within the mobile app. To delete the account, please follow the steps mentioned below: Go on to Zoho Campaign's
Help with SignUp From
We did signup form in Zoho Campaigns in the account and add script on the page Screen about script on the page https://prnt.sc/oyUuILSqe-PJ But we see that our pop up isn't shown to our customers.
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