Add contacts to existing campaign
We have a campaign that is a follow up to phone call discussions/sales calls. We want to simply add those new contacts to that campaign and then email the follow up to those new users only. However, when we try and add contacts to that contact listTip of the week 93 - Re-enrolment feature in Zoho Campaigns
What can be better than reaching out to the maximum contacts in your mailing list? It is to include even those who have shifted from your engagement strategies midway. Now, as an email marketer, you have heavily relied on automation. After all, itHow long does 'ignored' response take to activate in a workflow?
If I'm using the 'opened' and 'ignored' response options to split my workflow in automation, how long does it take to actually activate and exit through the ignored option? For testing purposes, I currently just have both options joining back straightHow do I clone or duplicate a CRM-Campaigns sync?
I have an existing sync on which I'd like to change the retrieval criteria. Since I know it's not possible to edit sync criteria, I'd like to clone or duplicate the sync so that I can change the criteria on the new sync. ALL the other settings in theCRM to campaigns not syncing all contacts
I have a sync in ZOHO campaigns that update my contacts from CRM. Not all contact are synced. In sync history I can see that some are skipped. I can not see any reasons. I can only export the skipped contacts to a csv file so that I can see here onlyMany of Contacts Have Been Marked as "Unsubscribed"
We have a list for our newsletter and a large number of contacts are being marked as "unsubscribed" (approx. 1,500) with the exact same date and have been happening in the last week or so. We are trying to figure out if there is some strange workflowcolor of the hyperlink
Hi, Is it possible to change the color of a hyperlink in zoho campaing? Thank you AlexisAdding negative contact scoring for bounces and inactivity
Hi As I would like to keep a clean database, I want to create negative contact scoring for bounces and inactive scoring for all our lists in Zoho Campaigns. Is it possible to create a contact score to identify regular bouncebacks and inactive email addresses?Duplicated email address found while adding your sender address.
"Duplicated email address found while adding your sender address. " and "Duplicate email address found" i need to send a campaign for my colleague trip[at]consciouscontainer[dot]com he is also in BOOKINGS where he needs to stay and CRM where he needsUnable to connect WooCommerce Integration
Hi there, I've been trying to action the Zoho to Woocommerce integration as per this document https://help.zoho.com/portal/kb/articles/zoho-campaigns-plugin-for-wordpress-version-2#Install_Zoho_Campaigns_plugin_for_WordPress But when I get to connecting the store, I click to 'Authenticate the integration.' then I get an error message saying 'no integration found'Customizing subscription confirmation email without signup forms
Hi, Is it possible to customize the content of the subscription confirmation email when you're not using the Signup forms? We push the subscriber info into the proper list through Zoho Flow from our website form. Can this be achieved through the use of Topics?Zoho Campaign - Daily Email Limits
What is the daily email sending limit in Zoho Campaign ( I am a Zoho One client with 3 user subscriptions)? Is there a setting in Zoho Campaign that I can set the daily sending email limit to a lower amount myself?Zoho campaign email with dynamic contents
Using Zoho campaigns api, I want to create a campaign contents with html. There is a parameter 'content_url' for contents, but I don't know how I set. If I have a html file as a campaigns content, then what should I do? How can I get URL from the htmlExport Zoho Campaigns Template as HTML
Dear Support Team, I cannot find the option to export an email template I made in Zoho Campaigns as a HTML template. Where do I find it? The reason why I need to do this is because I want to be able to use the base template I created in Zoho Campaigns in Zoho CRM. These are the steps of this specific workflow: 1. New lead entered in Zoho CRM. 2. Personalize the email, basing it off of the template I created in Zoho Campaigns. 3. Send them the personalized email through Zoho CRM. Alternatively, itCreating or Cloning a Campaign based on a webhook from another service.
I would like to create a new campaign whenever another service sends out a webhook. The email message and the email subject needs to be customized with the content from the webhook but the recipient list and all other information remains the same. IfTip of the week 92 - 3 basic analytics to perform in email marketing
Determining the pulse of your audience should always be one of the most important steps in all your marketing activities. This will help you to strengthen and optimize your strategies thus growing your business. In email marketing as well, make sure youImprove campaign open/ response rate.
Hello, Was hoping you could give some advise on how to improve our open/ response rate. We have already read your article about subject line & sub header and made some changes, however anything further would be helpful. Thank youadd contacts via api or webhook?
Hi, is it possible to add contact to a specific list via a webhook? The api always returns error 500.Unsubscribes, Topics, and Lists — Understanding the Flow
We operate two brands, each with their own list. We've also implemented topics and organized them into products, one product for each brand. We've also changed our Campaign footers so that rather than having an unsubscribe link, which seemed to unsubscribeZoho Campaings
I have various problem with our newsletter with Campaigns. 1. When I do some change and save it, the changes are not made. Exemple: the type of fonts, the url link 2. During the test and when I send my it: It is going to spam email ! I reduced theDuplicated email address found while adding your sender address.
Hi, I would like to change my sender address but i get this message. Help please.Is it possible to change the criteria for an existing Sync in Campaigns
I have many more Contacts in CRM than I want to Sync with Campaigns at present. Plan is to move them across progressively based on the value of a code. But to do so need to set a new SYNC each time a new set of Contacts is to be moved across. Having to remap etc etc is very tiresome. Not much easier to use export and reimport. What I want to do is maintain Contacts in CRM and use Sync to do the work automatically. If Edit existing isn't possible, why can't an existing Sync be cloned and then amended?Tip of the week 75 - 5 tips to design your holiday email templates in 2020
The festive season has just begun and so you will definitely have to send a lot more emails to your customers. All these emails should be designed in a way to convey the spirit of holidays. So, let's take a look at a few of the tips that could help youTip of the week 62 - 5 Tips to make your emails better for mobile users
Emails still remain a critical tool for businesses to communicate with customers. This is mostly because mobile is one of the preferred mediums for reading emails, at least for a quick check of the content. Also, particularly due to the COVID-19 lifestyle, most emails are opened in mobiles. So, let's make sure that the next email campaign that we send out will be mobile optimized too. Here are a few tips that need to be taken care while you address your customers who open emails in mobile devices:How to filter list of contacts that do not have Topic associated in ZOHO CAMPAIGNS
I am trying to send out an email campaign to a specific topic list. When selecting recipients, it is telling me 10 of my recipients meeting the list criteria do not have topic associated with them. How can I find out those 10 contacts in ZOHO CAMPAIGNZoho SMS Campaigns - Adding a Linked Image
Hi all, We are trying to run an SMS campaign that provides a hyperlink to a particular PDF/image. Does Zoho have the ability to host that PDF/image and provide a link, or do we need to host the PDF on an outside website?How to assign a task to the CRM contact owner in Zoho Campaigns automation section?
We have an email campaign set up for a bunch of contacts and each contact is assigned an owner in the CRM through a field. We want to set up a workflow in campaigns that creates a task to notifying that owner to call the contact after a link in the email is clicked. However when setting up the workflow I can't find a way to assign the task based on the contact owner - I can only select a specific user to receive the task. Is there a way I can get it to work as i described it? ThanksCampaigns Community Meetup - Canada, Australia and New Zealand - February 22 - February 24, 2022
Hello Everyone and happy new year! We all know that proper strategy, personalized approach, accurate content and automation are the four pillars of email marketing. So, we are conducting virtual meetups to address these aforementioned aspects. In ourTip of the week 91: Managing your signup forms using iFrame code
Cover image Signup forms are a great way to organically grow your mailing lists. You select one from your email marketing platform, customize it based on your needs, get the code, and embed on a single or multiple pages of your website. However, whenSending Autoresponders to Existing Contacts
Hello! In recent times, many of our users wanted to send Autoresponders to existing contacts. Since, these contacts existed already; they will never be receiving that message scheduled in the Autoresponders. But, is there really a way to push these Autoresponder message(s) to such existing contacts? Well, Zoho Campaigns has again come up with a solution for such request laid by many of our users. We are happy to announce the new enhancement on Autoresponders through which you can send the AutoresponderTip of the week 76 - Email marketing strategies to grow in 2021
2020 is the year that made us believe strongly that email communication, is effective for B2B as well as B2C companies, even during the unprecedented times. Once you've a list of contacts to send emails, you can try a variety of things to engage withMultiple Campaign Owner
Hi Can anyone tell me if there is a way of having multiple campaign owners?? From a marketing point of view I'd like to be able to view my teams current campaigns and also be able to analyse the stats Thank youCreating content based on importing html does not work!
Hello, We are trying to import email templates to the platform for our regular campaigns, but with not success, simply trying to import a single HTML file gets stuck. The same thing happens when we do a follow up campaign. PD. Looking for an alternativePost an image to social media
When I try to post an image to social media, it provides a link to itself and does not give the option to link a URL...isn't that a key piece of functionality? can it be done in ZC?New product updates to improve your user experience and email marketing results
Hello users, Thank you for choosing us and providing your continuous trust throughout your email marketing journey! Today, we're excited to launch organization-level segments, multi-portals, and updates to workflow. We hope these updates will help youmapping subscription status
I am importing a large list, via csv. I have a "subscribed" column, which has "true" or "false". How do I import this list, as there doesn't seem to be an option to map a field for that.Should i be using Campaigns or Marketing Automation for Existing Client Email Blasts?
Hello, My Company has 2 marketing arms: On one hand we are marketing to leads. posting on social media etc to drum up new clients, tracking website usage etc. all with the purpose of new sales development. on our other hand our marketing team is tryingDate field is neglected in contact import
Hi, I'm trying to import data from an Excel file. All fields work fine except one -date field. I can't populate any date field in my contact list from XLSX file. Do you have any idea what can be problem source?Massive problems with zoho campaigns
Hi, i want to create a Flow in Zoho Campaign, by per product. Example: If Someone purchase a specific product in my store, sent a email with accessoires for wallets If Someone purchase a product from specific category from my store sent a email withCan't connect Zoho Campaign>>WooCommerce via plugin
I am connected to the Zoho Campaigns and can see my available signup forms, but when I try to connect Ecommerce, I just get this message: Not Acceptable! An appropriate representation of the requested resource could not be found on this server. ThisNext Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
Most Discussed Topics
Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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