How do I add DLT Template ID in my Zoho SMS campaign?
Hello, I created a sample SMS campaign to try out Zoho Campaigns. My SMS gateway is MSG91. When I ran the campaign, all SMSs were sent to the gateway but failed to deliver. When I checked on MSG91 reports, it threw the error "DLT Template id not found"Can I archive an email campaign?
I don't want to delete the campaign, but the list is getting pretty long. Once it's sent...is there a way to archive them? PamSend Email Campaign To New Campaign Members
We have a campaign set up as a follow up email after in person meetings. As we have more meetings, we want to simply add those members to the campaign and send to those new members. In looking at the campaign, we don't want to send a follow up, butAdding Tags when a client buys a product through WooCommerce
Hi I would like to add a client to Campaigns when they purchase a product through WooCommerce and tag them with the product that they have purchased. Please advise how to achieve this? If they sign up to a normal newsletter and then purchase after that,Campaign and Email not showing on CRM Lead
I just sent my first Email Campaign. I can see that the emails were successfully sent as I have received numerous replies. However, in my CRM Lead Details pages, there is no indication under the Emails nor Campaigns headings. Please advise. JeffCustom HTML not responsive?
Hello, i upload my custom HTML to ZOHO Campaign, but when i send "test message" its not adaptive, and text is so small - probably unreadable, how can i optimize my HTML template to be readable from mobile phones? Thank you.Can not delete any more contacts
Hi There, I have been testing Zoho Campaign (Free Version) recently & find it quite okay for a while. Try to delete the contact list but it seems that I can't delete it anymore. (Reach maximum limit) Is there any way for me to delete it without askingRemoving a user...will I loose the work they've done?
I'm needing to remove a user for Campaigns. When I do this will all the templates, campaigns, and workflows they have created stay accessible?Inserting a new contact via API with custom field that is a date
I am using the API to add members to my list. I recently created a new custom field that is a date field and now when I try to create a new member it fails with an error { "code": "2001", "message": "Please enter correct XML(or)JSON format",How to export a template to another zoho account?
Hi, I need to move a template from an account to another, but i couldn't find a way to export in into a .zip file like the one zoho needs to import an HTML file when you create a new campaign. how do i export it? or can i move it from an account to the other in another way? thanks a lot AngelicaHow to track out words and/or adjusting kerning
Hi! Part of my companies brand involves tracked out header text. Is there a way to expand the text in Zoho Campaign? I can't seem to locate anything. For example:Atraso no envio de campanhas de marketing
Bom dia, estou a ter um atraso de 4/5 dias de entrega das campanhas de e-mail marketing. Qual a razão? Obrigada!Blacklist?
Is it possible to create a blacklist? I have some individuals (competitors) that occasionally try to register onto my lists, I'd like to prevent them from doing so. It would be great if they could be blocked by domain - *@domain.com - or by individual email address. Upon someone entering in a blacklisted email or domain, what should happen is - nothing. No confirmation email, no error message. Just accept the entry and discard it (and increment an 'attempt to register' counter in the blacklist tableDynamic content needs improvement
I'm finding dynamic content blocks in Campaigns to be severely lacking compared to other email campaign software I use. Firstly, you are unable to use fields which aren't text fields as criteria, which meant I had to set up multiple workflows and workaroundsundefined downloadable image showing up as campaign footer...how to remove?
Hello. On my test emails I get an undefined image at the bottom the email. This image doesn't show up on the campaign editor. I'm assuming this "image" is showing up because in the black coloured footer above it, the text "Unsubscribed" and "Update yourDomain Authentication for Campaign on GoDaddy
Hello There, I followed your steps to authenticate 2 domains on Godaddy and it is still not working.. I followed as well your instructions, when it is not working and to wait for 24-48 hrs, but still it is not working. See attached. Can you please checkCustomizing of Sign Up Forms
Hi! I'm trying to customize a Sign Up form in Campaigns. There are some limitations in types and some features. Would it be possible to implement an external CSS form into Campaigns? Thank you!Google reCaptcha
Issues with Google reCaptcha site key? Anyone with an insight on what domain name and website to use will be highly appreciated. This is amongst many issues with campaign, form etc. Thank youmerge
'Hello,World' hello mergeWhen to segment vs create a new list?
When using autoresponders in workflows, when would it be best to segment a list rather than to create a separate list and add or move a contact to the second list? Some situations: 1. I want one workflow and set of autoresponders for leads who did not open the welcome or second email versus leads who opened the welcome email. Should there be two lists or just segment one list? 2. I want a workflow for leads who opened the initial email so that I can provide general information follow-up emailsZoho Campaigns: A draft campaign takes forever to load
Hello, I cannot get my draft campaign load in the brower. I tried different browsers, cleared caches etc. I even disabled encrypted DNS service. Nothing helps. The draft campaign editor simply won't load. I noticed that other users also reported thisGoogle analytics tracking URL
How do you embed the Google Analytics tracking URL in an email campaign? RobertSync errors all over the place related to ZSC key
We're getting messages all over the place: The sync "xx" has been disabled as the ZSC key is invalid. Update the valid ZSC key and initiate sync. These sync's have literally been up for years. Is there some new change in Zoho Campaigns that I missedTwitter Chat on Email Newsletters—July 8, 2021
Hello everyone, You're all invited to join us for our Twitter chat that will take place on the 8th of July, 2021 from 10:30 AM - 11:30 AM GMT (4 PM - 5 PM IST). We hope that this one-hour twitter chat will help you kick start your newsletter and improveAdded email address to existing list - how to resend campaign?
Good morning, I created a mailing list, sent a campaign, and now realized I missed adding an email address. I added it to the mailing list but now I'm not able to resend the campaign to that ONE address - instead it only allows me to send it to the whole list. Now, I did try to exclude the others by selecting the "exclude" area and selecting the titles of the previous campaigns - oddly enough it does remove some email address but it also removes the new one and leaves some of the others on the listMy email from zoho campaigns are falling under the promotions
Hello!! We were testing the Zoho campaigns for mass mailing. But most of the mail sent via Zoho are falling under the promotions section under the Gmail service. We don't want them to land under the promotions section, but rather under the inbox sectionTip of the week 86 - Five aspects that make a good email template
In the quest of fetching maximum engagement you might invest all your effort on designing the perfect template. Yes, we know that and so we are here to help you by telling those five things to check and then begin your design work. Mobile responsiveness-Unsubscribe Merge Tag reads as full URL
I am using Plain Text for my Content editor and have removed the theme. When I copy the Unsubscribe Link from the Merge Tags and insert it in the text body, the campaign recipient sees the full unsubscribe URL. Is there a way in Plain Text to have theWorkflow 'Create CRM Task' ignores contacts - don't understand why?
I have set up a test workflow in Campaigns, and test Leads in CRM to try out a new process that I want to introduce for automating follow-up to webinars. The test leads were pushed from ShowTime into CRM, then synced into List A in Campaigns. They thenManaging Proper Workflow
I have a customer list with a field personalized based off their buying stage "not started" and "in progress". I have a workflow to send a series of emails that I only want to send to the 'in progress'. The problem is the on trigger can only be a list,Connect Campaigns API with Google Sheets
Hi there, i want to connect the Zoho Campaigns API to Google Sheets to pull contacts and so on in the sheet through Google App Script. I created a Client ID and a Client Secret and a GrantToken. But now i'm stuck because i have to use Self Client and therefore i dont have a redirect url. So how to proceed? And a second question: Did i understand right that i have to create Access and refresh tokens every hour manually? How is this suppose to help to automate stuff? Thank youHow do I import data into Zoho Campaigns from Google Sheets (using Pabbly Connect)?
Hello, I'm one step away from registering for Zoho Campaigns. I've just one question. All my email subscriber database exists in Google Sheets, and the future sign ups will also get updated on Google Sheets. How do I import this data from Google SheetsSetting Up Direct Mail Campaigns
If I need to set up a 5 step direct mail campaign is that possible? Basically every week I upload names from a CSV to Zoho and then would need to mail them every 45 days for about 6 months. I would want to be able to take names off the list when they say their house is sold or that they don't want to be contacted. I don't necessarily need to have it integrated with click2mail or anything but would at least need to be able to export the file in a CSV/excel for each mailing. Does anyone know if that'sMinimum fields/components in a subscription form
Hi, I am setting up a subscription form for Zoho campaigns. I want only the subscriber's email address and want to minimize gathering additional information to simplify privacy justification. The form would be embedded in my website, just email and theReply tracking issues in workflow
Hello, I have created a custom workflow to send out emails to people who have entered a list. I've also assigned actions based on activity including "replies". I've set mails to track email. When my emails go out, I noticed it shows the sender email andCampaign buttons duplicate when forwarding an email campaign to another email address
Hi All, I've sent a test campaign from within ZoHo which comes through as intended, what I have noticed is that when I try to forward the campaign to another email address it seems to duplicate my buttons? Images below:- (Test Direct to Email Address):-Email template export
Hi, I have created a series of emails as 'Email campaigns'. I am now happy with the design of these. I now wish to create a workflow to send these emails at specific times after a contact is added to my CRM database. My question at the moment is how do I export this email design that I have created and load it as part of my email workflow? I can't seem to find an option to add it to a library or something like that to use my emails designs in the email workflow. Any help would be appreciated. Thanks.Same contact, multiple lists
Hello, I've read in another topic that it was possible to have the same contact in multiple lists. However, when I try to add a contact that is already subscribed to another list, I get a duplicate error. How is this possible? Thanks!Sync contacts from CRM with data belong to other module (companies, product etc.)
Hi, Is it possible to sync contacts with releated information available only in Product or Company module? I need to create some segments based on data from Product module but I've no idea how to start. Is it possible? Now it seems the only way is toEmail open rates at 0% & Sudden Hike in Bounce Rates
Hi there , We had scheduled a campaign from Zoho Campaigns It shows It has has been delivered to 1.2L subscribers and the open rate is literally 0 % .. I checked my mail id report .. It shows that the mail had been delivered 41 mins ago and I ve notNext Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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