Campaigns bounce issue with Gmail
Dear Zoho Campaigns Users, Some of you faced a massive delivery problem with Gmail recently. Around 25% of the campaigns that were sent to Gmail mailboxes between 20 June 2021, 23:00 PDT and 21 June 2021, 22:15 PDT were bounced. We also observed thatAdd contacts to existing list
$url = 'https://campaigns.zoho.com/api/v1.1/addlistsubscribersinbulk'; $header = array( 'Content-Type: application/x-www-form-urlencoded', 'Authorization: Zoho-oauthtoken '.$access_token, ); $ch = curl_init($url); curl_setopt_array($ch, array( CURLOPT_POST => 1, CURLOPT_POSTFIELDS => http_build_query(array( 'scope' =>'ZohoCampaigns.contact.CREATE', 'resfmt' => 'json', 'listkey' => 'listkey', 'emailids' => $useremail )), CURLOPT_URLWant to know the best way to send automatic emails on contacts added to the list
Hello, Step 1 : I have created a mailing list and want to regularly and continuously add contacts to it (these would ideally be added manually via excel sheet upload). Step 2 : I need a workflow/autoresponder to automatically send an email "immediately"Create content using HTML instead of the editor?
Hello, I have tried to use the editor to create my mailing campaign but it creates some very unnecessary HTML and it also lacks some options... I'm trying to add a shadow to a text element. I use the edit code button to add the correct style to it but it then gets changed! The code i'm adding is style="box-shadow:black 10px 0 0 0;" and it gets squashed to style="box-shadow:black10px000;" so it does not work. Hence why my question, is there a way to control exactly how we want the HTML? Or styles,Email address in Email Template
Hi, I have set up an email campaign template which contains a header consisting of our business name, phone number and email address. I have been repeatedly trying to get the email address text to set as white but every time I do a test email it is blue. I have tried setting the text both with and without a link but it is appearing blue on the test email every time even though the text is white on the template.... Is there a way I can get text that is an email address to set and appear as a specificNewsletter Templates
Hello I am trying to design a newsletter template that has a smaller left side column in comparison to the right side. I was wondering if anyone had some tips for this because I noticed by using the Zoho templates there is not much customization. The two columns have to match side by side and they cannot stagger, which makes the newsletter look a little out of place. So I was wondering if anyone had suggestions on how to design a good newsletter through Zoho. Thank you.How do I filter my contacts on a given campaign based on IP address?
In other words, I would like to do analysis of my mailing list based on country/IP address. I would like to create segments or a new mailing but only to folks in Denmark or with an IP address associated with that country. How do I do this? The country is not found in the associated data in the CRM.Customize Campaign Reports
I need to add "bounce reason" to my campaign reports. How do I do this? Many thanks.Syncing contacts from Zoho Analytics
Is it possible to sync contacts from a Summary Report from Zoho Analytics, rather than from an actual table? I have a table that only has IDs that pull users from a different, joined table, and these are the ones I'd like to push into Zoho Campaigns. So basically, I can't sync the first table as it has no details (names, emails), and I can't sync the second table as it has too many contacts. Hope I'm making sense.Importing .xlsx ignores contacts that don't exist
I recently imported a contact list from excel that had 208 people with 208 emails. After importing, it said the "total count" was 884 and it had ignored 679 due to "empty emails". I saw that it had tried to import 679 extra lines from the excel sheet. Why would it do this? I was still able to import all the contacts I needed but I'm curious what would prompt zoho to try and import a bunch of empty cells. It has never done this before. Is there an explanation?Syncing Webform to Campaign Workflow instead of create new Campaign form template
Hello, I am creating a welcome email series and the trigger is from form submissions. I am having trouble adding the form to my campaign because my form is under 'Webform' not 'Form Template' under the campaign. How do I trigger my workflow by using the form under webform as I do not want to use ZOHO design form templates but rather my own? Is there a custom 'Form Template' where I can input the form code design from webform? I certainly do not want to start all over with this whole form design,Bouncing emails
Hello, I would like to know if there's a way to know the bouncing emails (soft and hard) from which list so I can easily delete themMailing List Workflow to another list
We are trying to add a contact to another list on sync from CRM , the list is on Marketing hub and does not show in the immediate action, can you help thanksHard Bounces
I just did my first email campaign with Zoho Campaigns. I had some hard bounces from the campaign and I would like to integrate that information into Zoho CRM so my sales teams can see who has hard bounced. How should I do that ? Thanks JenniferView bounce details in CRM
After we send a campagin in zoho campaigns, we need to be able to see in Zoho CRM which contacts have hard bounced vs which contacts have soft bounced. How can we make the bounce type available in CRM?View Hard bounce detail in Zoho CRM
fter we send a campaign in zoho campaigns, we need to be able to see in Zoho CRM which contacts have hard bounced vs which contacts have soft bounced. How can we make the bounce type available in CRM?Multi-dc API endpoints for Zoho Campaigns?
Does all request for zoho campaign api go to https://campaigns.zoho.com regardless of the datacenter or are there data center specific endpoints? If yes, please what are they?Zoho Campaigns Connect to Bigin account to sync contacts.
Dear Sir I have a Bigin Express Account but when I open Campaigns and click on Associate Accounts I am unable to sync Bigin Contacts into Campaign Contacts. Please assistZoho Campaign - Event attendance registration possible?
Our company frequently organizes events for our existing contacts by sending them newsletters with a link to registration form. To my understanding, the best way to achieve this is by using Zoho Campaign. Our goal is to generate an attendance list basedRepeat Workflow for a Contact in Campaigns?
Hello, I'm trying to get a contact to repeat a workflow in Zoho Campaigns, but I have been told that it is not possible to do this in Zoho. I'm having a hard time understanding this because many businesses need to repeat workflows for customers over their time with the company. All of the other CRMs I've used have been able to do this. Any assistance on this would be greatly appreciated. Thank you!Main difference between MarketingHub & Campaigns when it comes to email campaigns & integration with CRM?
Hi there, we're currently using Mailchimp for our promotional email marketing but are wanting to move away from it to the equivalent product on Zoho, which I understand to be Campaigns. However, I've also been told & have been looking further into MarketingHubCampaigns
How do I make them automatically send each month? I have one that I setup for Board meeting reminders.conectar Zoho campañas y su flujo de trbajo con un blueprint de crm zoho
Muy Buenos días a todos, me pongo en contacto con ustedes porque llevo un tiempo con el m ismo problema, he creado un workflow en zoho campañas que su final de programa es cambiarme el campo titulo por interesado y, que tengo se inicializa cuando el campoNo GDPR checkbox possible! Big issue via zoho campaigns
If you are using pop form or any other form you will be not able to have an GDPR checkbox for your subscription form. Only longform have this option. Why? What about users they need to use popup or any other form? They need to have not GDPR compliantmanual payment
hi there I want to pay for my subscription . you tried to charge me but there was not enough money in my card . I just toped up my card and NOW I want to pay by myself is there a manual way to pay myself my subscription . Thank you.Embedding images in email
Hi, Is it possible to embed images (CID or Base64-Encoding) in a email of a campaign instead of the image link? Thanks LaurentEmail Automation : wainting a number of readings on the same campaign to make an action
Good morning all, I am a newbie with the Zoho automation campaign and workflow. I am currently trying to create a newsletter using the RSS feed. But here is my goal: I would like to send a notification to our sales team when someone reads our newsletterCustomize URL in the View in Browser page
Hi, Is it possible to have a personalize URL for the view in browser page? Or change the name ex. <name>.campaign-view.eu/... Thanks Laurent"Move to Another Workflow" Process shows no trigger
I have a workflow (A) that when finished leads to workflow B. The "move to another workflow" at the end of workflow A shows no other workflows to move to even though my workflow B begins with an open trigger. I have the API key for the open trigger buthow to connect a zoho campaigns worflow with a blueprint of crm zoho
Muy buenos días a todos, me comunico con ustedes porque llevo un tiempo con el problema, he creado un flujo de trabajo en campañas de zoho que su final de programa es cambiar el campo de título por interesado y, el blueprint que tengo se inicializa cuandoPersonalize preheader based on contact field
Hi guys, I know that you can personalize the subjectline (like $[UD:SUBJECT||]$) in an email, is this also possible for the preheader? I've tried putting a field in that way but it just showed me the text (like $[UD:PREHEADER||]$). If it's not possible,Adding fields in sign up form template?
Hi, I've been trying to create a sign up form from template, and when I wanted to add a new field (that's not originally included in the template) like input or text field, I cannot find the button to do so. Is there any way to add a new text / inputHow to Convert Email HTML Download to Shareable Link
I want to share an email created in Campaigns. I click More>Download HTML and a Zip File is created. Within that file there is a web browser link created locally to the users computer. How do I make that link shareable for others to view the email cGenerating custom text based on merge tags or similar?
Hey Zoho support team, I was wondering whether it is possible to generate custom text based on merge tags? For example, the contact has a custom field called "Fees paid". If the value is "false", then an additional text is added to the email to remindUpdate Profile - are all mailing lists public?
I would like some more clarity on what the subscriber can see when they click "update profile". Do they see all mailing lists that they are subscribed to? The reason being that I use some mailing lists to separate my subscribers based on search criteria or people who often read the newsletter email to make certain people easier to find. These mailing lists do not have a sign up option. If the "update profile" option shows the subscriber every list they are signed up to (including those without signYour automations sucks....again
I just tried the automation. Again, it's soooo bad it can be considered nothing but a joke. Yearly automations - great, but what about biennial? Triennial? Weekly automations-also great, but what about biweekly messages??? Same for monthly. what aboutHow do I delete an import of contacts
I have recently imported the wrong file of over 3000 contacts into one of my mailing lists. I can't see anyway to delete the import. Is it possible?Sync Campaigns Lists to CRM with fields
Hey, Does anyone know if it's possible to have a field in CRM based on my list in Campaigns, and if a contact unsubscribe one list this field is cleared in CRM? For example: I have in Campaigns 3 list: A, B and C In CRM layot I have option list A, list B and list C When my contact unsubscribe list A in Campaigns, in CRM update the field list A Thank you!Tip of the week 85 - Collecting feedback via emails: 3 things to consider
By this time we all know that embedding polls or surveys in your emails is one of the most preferred ways for email marketers to know what's in the mind of their recipients. Well, we conducted a poll on our Twitter handle and the results proved it rightZoho Campaign - Subscribers/Contacts question
Hello, I just realized that Zoho Campaigns has a cap on the number of contacts that can be added vs the number of emails that can be sent out in a month. Is there a possibility to have a plan where we can at least add the contacts but not send out emailsNext Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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