Sending survey at the end of a campaign.
I'm creating a campaign in Campaigns for CRM and I need to send a survey and a participant certificate at the end. what do you recommend? how would you do it? ThanksRecalling the recent update on deprecating a few features in Zoho Campaigns
Hello customers and partners, Hope you are fine. We had announced in our recent post that we are removing a few features as they were either redundant or had very less usage. The goal was to: Have a clear positioning of both Campaigns and MarketingHubMove someone from one list to another based on Lead or Contact(Customer)
Using webforms, workflow and CRM I am trying to have a person continue on a workflow until the move in the CRM from a Lead to a contact.Update to Imprint Information
Recently, we added the option to include Imprint Information in your emails, as mentioned in one of our forum posts. With this update, we have made the feature more effective and easier to use. Our latest modification allows you to not only pick the organizational information you wish to include in your emails, but also choose the set of regulations that best applies to you. If the "German Telemedia Act" option is picked, all fields become mandatory, whereas picking the "Other Laws" option allowsBad HTML using the template editor
I have used the Template Editor to create an email, and sent it to Email On Acid to made some cross client testing. To my surprise, my email was cropped in Gmail, as if the content was to big. I then downloaded the email, and seen that the html was overSchedule follow-up messages with Automation
I have created my very first Automation campaign. Now that the second message has been reviewed, I am permitted to schedule it. Yet, all you provide is a delay based on either hours, days, or months. What I don't see is the ability to schedule it on a specific day of the week. I want my messages sent every other Monday morning at 8:30 am. How can I accomplish this?Sending autoresponder email only on business days
I need to set up to send out the drip emails only on business days of the week. Seemed, we can set send setting only with specific time/day/month interval from the time joining the list. As for example, we have set up to send out the email 3 days later from the time joining the list but if it is Saturday, we don't like to send out this email on that day, rather we like to send out the email on next Monday. How we can achieve this? Thanks. WasiurVerified Domain but still seeing "Via zcsend.net"
Hello, My domain is said to be verified but i still see that when I send mail it shows up with "via zcsend.net" after the senders information. What can I do to fix this? I have gone through all of the steps in the user guide to try to fix this. What other steps can I take to improve my delivery rate into a normal inbox and not spam? Thank you for your reply. JohnSegmenting a list based on values located in a multi select field in CRM
I synch all Potential records. I would like to segment the list using the Service Name. The Service Name field in CRM is a multi-select field. As an example, a potential selected Service 1 and Service 4. I would like to send email updates to all potentials that selected Service 1. Then send another email to all potentials that selected Service 4. Can Campaign differentiate between the values selected in a multi-select field in CRM?How can I add a contact to a marketing campaign upon joining a list?
I have a list that syncs with Zoho Campaigns daily. Users are added to it when they download an e-book. I want to automatically send a thank you email to each user when they join this list, but not to the users who have already received it. How can ISolopreneur Seeking SMS extension to use my CURRENT MOBILE number with Zoho automation
I'm a small business owner (it's just me) and I've been looking for an SMS solution like MightText that integrates with Zoho CRM/ONE/Campaigns I want to: 1. Use my current mobile to send/receive texts - and update the contact/lead record in CRM 2. generateHuge delay in campaign delivery
We have a newsletter that is sent every day at 4:00PM. I have checked the delivery progression and it seems campaigns are sent in batch of a thousand. The big issue is that some people are receiving their email more than a day later.Contacts not receiving campaigns
We have multiple contacts complaining they're not receiving any emails, but they're marked as "delivered" into Zoho Campaigns.API "Unauthorized request." Error 1007 from any call
trying to create and manage campains from apis calls but every call I get the 1007 error. Am I missing a setup somewhere?How to remove the elements border?
Hi, I found there are borders around each elements I created, i did selected no border, but still showing, may I know how to remove that? BR, JiaweiTip of the week 82 - Tips to craft an informative email footer
An email footer is an essential part of any email campaign as it is here people scroll down to for important information about the sender. An email footer, located at the bottom of an email, includes information about the sender/brand, links to manageGroups emails blocked on Zoho Campaigns
Hi Zoho team! Some of the business email addresses have been blocked when uploading as they are considered "Group Emails". I need to have this ban lifted in order to update our community members with our monthly newsletter. Please advise ASAP Thank you very much. Romain[Edited] Campaigns Community Meetup — United Kingdom & Ireland (April 27 - April 29, 2021)
Hello, everyone! Zoho Campaigns has been successfully hosting some virtual community learning events last year, thanks to our enthusiastic user community. We're all set to conduct our first round of Campaigns Community Meetup, this year for the UnitedUnable to sync Zoho CRM and Zoho Campaigns
Newly signed up for Zoho One. Both Zoho CRM and Zoho Campaigns are new to us. We're migrating from Salesforce and Mailchimp. All of our CRM data has been successfully moved to Zoho CRM. I'm trying to move our current email list from Mailchimp to Zoho Campaigns. I've exported our contacts from Mailchimp but before uploading to Campaigns I'd like to try and sync Campaigns with CRM. Steps I'm taking: 1) In campaigns I'm clicking "Contacts > Sync Services". Zoho CRM is the first choice and it says "AccountsHow do you edit a bounced contact's email address in campaigns WITHOUT a CRM integration?
We have lists in Campaigns that have been imported and some of the email addresses have bounced. They're not part of a sync. If I go into contacts and look at the bounce list, I can see them, but it doesn't give the option to edit their info- not likeNotes on Workflow Canvas
Would love to have a feature/tool to add a "sticky note" on the canvas in workflow for descriptions/explanations. This could help explain some of the logic and strategy of the workflow, process, trigger or action— as some workflows might be complicatedLinking a Pop-up Form to WordPress?
I created my Pop-Up form in Zoho Campaigns. I downloaded and activated the Zoho Campaigns Wordpress plugin. I can add sign-up forms to my website, but I can't find any instructions of how to link the pop-up form to my website. Would someone please tellImages in RSS feed
Hi I have successfully set up an RSS campaign, but the images in the feed do not appear in the email. Please have a look at https://v3.bethshalom.org.nz/feed/ How do I fix this? Many thanksMarketer's Space: Sending emails in the recipients' optimal open time
You've designed your own email template, come up with spellbinding content, and put in all your effort to create your best campaign to date, but you end up sending it to your leads at the wrong time. Wouldn't you feel dejected if it gets no opens? Bad timing can make or break your campaign. So how do you decide when to send your email campaigns to your leads? This is where optimal open time comes into play. It determines when each individual lead is most likely to open an email from you. Using optimalDownloading campaign results
I would like to download a list with opens, clicks, hard bounces and optouts, but it seems I have to download them as 4 separate lists, which is a pain, is there a solution whereby I may download all in one list? EllingConsent from older list
Hi there, I'm looking to do this in MarketingHub but knowing there are more people using Campaigns & that the process will be similar, I thought I'd post here. We're moving away from HubSpot & rebuilding our entire email marketing capabilities on MH.Zoho sender blacklisted
Hello, Since we switched over to Zoho campaigns we have noticed that our open rates have dropped significantly. After investigating the issue, we have found that the IP Zoho is using to send on our behalf has been blacklisted. Furthermore, not a single campaign we have sent has made it to my personal inbox since the transition (Both Gmail and Outlook accounts across 6 months). These go straight to my spam folder and I imagine most of our subscribers are experiencing the same thing. We have ourTip of the week 81 - Tips to plan out an effective nurture series
A nurture series in email marketing revolves around a journey. One that might aim at converting contacts into buyers. Even though its eventual focus is to initiate sales, its main purpose is often governed by informative content and actionable elements.Email from campaign looks like a marketing email
We are trying to email a list of our clients through campaigns, but our emails look like marketing emails because of empty space on left and right of the content. It doesn't look like a natural email. How can we solve this issue? We tried using pain textBlock/Black-list for specific receipients
Hi, is it possible to create a blacklist and to mark specific emailadresses OR domains to this list? i.g. a user with the domain @gmail.com signed up for a newsletter - but he will never receive any emails because gmail.com is on our specific blackWorkflow Triggers via Zoho Forms Integration with Zoho CRM and Zoho Campaign
A little bit of background: I am using Zoho CRM with the obvious intention of seamlessly integrating our CRM/Sales with automated marketing. Unfortunately, the forms feature within Zoho Campaign (and CRM) are very limiting. So, we opted to also purchase a license for Zoho Forms. The problem is that Zoho Forms only integrates with one application, and we have chosen to integrate it with CRM — as that's most important when dealing with contact forms. But we're running into an issue when trying to createHow to import product names from Zoho CRM to Zoho Campaigns
Hi, I am creating an email campaign in Zoho campaigns that goes out to users who have downloaded a free trial of our software. I want to be able to insert the name of the product they are trialling as a merge tag. In our Zoho CRM I can see that we haveProblem with custom views of the Deals and Accounts Module
HI, From what I've seen, apparently it is not possible to sync a custom view of the Deals and Accounts module (which is exactly what I need). Do you know how can I solve this problem? Thank you in advance,Zoho and Facebook Lead Ads
We migrated from Active Campaign and from GetResponse to your service. But now we are realy very shoked about the situation with zoho campaigns. Now we see why zoho campaign are much more cheaper then the rest of services like AC and GR: We are not ableZoho Campaings - Choose layout while creating campaign with API
Is there a way through the API to choose the layout when creating a campaign? I would like to change the background, and the position of certain footer elements.How do I delete "test email" addresses?
Hi, How can I delete "test email" addresses? It's full and I can't add any new addresses. Thank you.We can't send SMS Campaigns using different Sender IDs for different SMS Campaigns
We want the option to add multiple sender IDs to ZOHO SMS Campaign and then pick the sender ID while creating the SMS campaign. Each time we have to remove the Integration and then add a new sender ID for each user. Can we use different Sender IDs sameHow to do a followup to non-openers now ?
With the 24 march update, we can't do chain/child campaigns now. How to do it with workflow now ? Thanks AlexHow do I get the public link to a sent campaign
I have sent a campaign but some of the social integrations didn't work, so it didn't post on those sites. There appears to be no way to have Zoho re-post the social posts once they have initially failed. So my next though was, I'll just post it myself!create new contact
Hello i have try to create new contact using api but not created so i need to fnd solution .Next Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
Most Discussed Topics
Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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