Adding an email to an unsubscribe link URL
I've spent hours trying to figure out the mail API with no success, and the unsubscribe link options don't seem to include what I want. What I want is simple. I want my unsubscribe link to include the email in the URL, so I can handle my own mailing listEmail Deliverability
My average email open rate since switching over to Zoho Campaigns is under 10%. The previous platform we used (SharpSpring) was consistently in the mid-20s. I've seen past articles in this forum calling out similar issues with low deliverability, but most were from a while ago. Is anyone else currently having this issue? Our SPF and DKIM are authenticated. We got our bounce rate down below 1%. Still no improvement. I'm not sure how much longer I can justify marketing through Campaigns if onlyVerification Email not showing up
Hello - I'm trying to set up a new sender email address in Campaigns. But I never receive the verification email in my inbox. Please help. Thanks, DrewCan I use merge tags with a conditional clause?
Similar to Mailchimp's "IF / ELSE / ENDIF" functionality, I want to be able to display a sentence with a personalised field only if that merge tag is not empty for the given record. Is this possible on Zoho Campaigns? See http://kb.mailchimp.com/article/how-do-conditional-smart-merge-tags-work for how it works on Mailchimp. Thanks PhilList syncs within an Autoresponder
When a sync is updated for an autoresponder, and one of the criteria is 'trial' for example. If the contact changes from a 'trial' to a 'customer' in the CRM, will they remain on the list and receive the remaining emails? Or will it remove them from theWMZ files being created from my campaign emails
Hi, I am facing an issue of WMZ files being added as attachments to my campaign emails which is resulting in some organisations blocking the emails from reaching the end user. Has anyone else come accross this issue and found the cause? Thanks MattSync to remove contacts that no longer match criteria
Hello, I have a sync that checks for a multiple criteria in CRM and then brings the contacts info a list. I've noticed that if I change a field in CRM and so the contact no longer meets the criteria, it isn't automatically removed from the list. Is thereDeprecating the auth tokens of Zoho Campaigns APIs
Note: This post is for those who're using the Application Programming Interfaces (APIs) of Zoho Campaigns to integrate applications they've developed on their own or applications that don't have a direct integration with Zoho Campaigns. (Here's a listTip of the week 80 - 3 tips to craft emails for inactive contacts
Many people often wonder about content that needs to be sent to inactive contacts. This is as important as sending emails to your active contacts. However, you never know whether an inactive contact would decide to move out from your list or stay forGDPR consent email - Urgent issue
I noticed there are a couple of consent templates available in Zoho Campaigns but I had hoped you would be able to let me know what the 'email consent' merge button actually does? It is my hope that it updates Zoho CRM by selecting 'email opt in' when someone clicks on 'i consent' in the body of the email. However, I've run a couple of tests and this does not appear to be the case - when you click 'i consent', it simply takes the contact to a thank you screen but can you tell me where this consentDuplicate contacts
Can you please confirm that when I create a new mail list and import a list of contacts, will the 'duplicate contacts' i.e. those already on another list, still receive the campaign? Also does this apply to syncs?I'd like to include an attachment link in a Zoho campaigns text campaign Can't we do that?
I'd like to include an attachment link in a Zoho campaigns text campaign Can't we do that? https://help.zoho.com/portal/en/kb/campaigns/user-guide/email-campaigns/personalize-campaign/articles/how-to-create-plain-text-campaign I can't find the tag.Tip of the week 79 - Five tips to write an engaging welcome email
Welcome emails are undoubtedly the most expected email by the subscribers. Did you know? The average open rate for welcome emails is a whopping 50% that makes them 86% more effective than standard newsletters. So, this most expected email, when craftedDefault Sender Email Address
Is it possible to change the default email address used as the sender address/reply-to address for all emails sent from Zoho Campaigns? I have set up and verified a secondary email address that I want to use as the default. I only want to change the default email address in Campaigns, not the default email across other Zoho products.Zoho Campaigns' GDPR Features
Zoho Campaigns is here with what is possibly its biggest GDPR-themed release yet. With a wave of additions and improvements, Campaigns makes complying with GDPR a breeze for everyone. With this update, you will be able to use our features irrespective of the lawful basis applicable to your organization's data processing. Here's a list of all the modifications you can find: Custom Field Encryption: Data protection just got a lot easier with Custom Field Encryption. One of the major aspects of GDPRHow do I create a new list using existing contacts, so that unsubscribes from the new list do not affect the original list?
Hi, We have a mailing list of customers (Service_A_List) for our main brand. Those customers have opted in to be mailed about other services we offer. We want to launch a new service that will be publicised to the our existing customers, and will recruitRestore deleted campaign
I accidentally deleted a campaign I still needed. Is there anyway to restore it?Use CRM custom field as merge tag in Campagins?
When I create a campaign, I'd like to include a custom field from the CRM in the email that's sent. Is this doable? I see 'crm merge tags' in the campaigns template editor merge tags dropdown, but this doesn't seem to include custom fields. Is there aWhat happened to "Custom View" in Accounts periodic sync?
I swear the last time I set up a periodic sync from Zoho CRM with the Accounts module, the options were "All Accounts," "Custom View" and "Criteria." Now all I see is "All Accounts" and "Criteria." Am I wrong that we used to be able to sync based on aSame email campaign sent to the same contact twice?
An email campaign from my Workflow has been sent to the same contact twice. As it is shown in the screenshot, Generic Email 1 is sent twice, first one is 'Opened' and the other one 'Sent'. Did Zoho detect that it is the same person, so the mail had beenHow to import a list of contacts and get explicit consent
I have a list of new newsletter subscribers I want to import. They have expressed interest in the newsletter but they still need to do the double opt-in according to GDPR and local laws. After import I would expect that they get a confirmation email sent.There is no Single line based custom field in this module.
There is no Single line based custom field in this module. error showing while creating zoho campaign.How to manage bounced email list
Hi, I just did my first campaign on Zoho . I had a 4% bounce rate. On further review of these email addresses, I wanted to either delete them (people changed jobs) or move them to a different list so that I do not re-send my next newsletter to them. However, there is no easy way of doing either of this from the bounce list. I can only export it.. which does not make any sense, since these are expired email contacts. The only option I have is that I print the bounced email list and go find themHow to move Do-not-mail contacts by email to a valid list.
I have a question about how to move do-not-mail contacts to the valid list. https://help.zoho.com/portal/ja/kb/campaigns/user-guide/contact-management/contact-management/articles/%E9%80%A3%E7%B5%A1%E5%85%88%E3%81%AE%E7%AE%A1%E7%90%86-17-11-2020#_4 I referredzoho campaigns api response error
Hi, I am trying to use the campaigns API to add a contact to a mailing list automatically when an user submits a form in my homepage. I get the following response on running the campaigns api <html><head><title>ZGS - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;}Tip of the week 78: Sharing website updates via emails
Article's cover image Have you come across sites that aggregate news on a particular topic from across the internet? If yes, you've already got a first-hand impression of what we are going to discuss today. Really Simple Syndication (RSS) is a technologyNew UI - Leads and Integration with ShowTime
Hello, I have using and testing the new UI of Zoho Campaigns. I noticed that you have integrated the leads section with Evenbrite and GOTo Meeting. Since you are now having ShowTime as a platform to provide webinars and trainings, are you also looking into integration it with the future version of Zoho Campaigns. I would like to collect the registration to the Webinars as leads in Zoho CRM / Zoho Campaigns. Many thanks for your answer. Regards, Victor M. Da SilvaZoho Campiagns and Showtime Integration
is there a way i can integrate either Zoho Campaigns or zoho marketinghub with zoho showtime?Email campaign with dynamic field stopped sending
The email campaign has dynamic fields but one emailing it returns the below message. what might be causing this? Sorry! we encountered some problems while sending your campaign. It will be sent automatically once we are ready. We apologize for the delay caused.Unsure how to sync Microsoft Dynamics 365 Marketing Lists to Zoho Lists
I'm trying to setup a sync between Microsoft Dynamics 365 Marketing lists and the Zoho Marketing Lists. The problem is that Zoho only allows me to pull from either Contacts, Accounts, Leads or Opportunities. There's an option for "Custom Module" but ICheck if a user belongs to Do-Not-Email list
I was wondering if it's possible to check if a user is in `Do-Not-Email` list using the api. I suggest two possible solutions: 1. Check if a user is in the list. 2. Get the list of users that are in the list. I took a look at the api docs, but I foundImportant update: Please reauthorize your Zoho Campaigns-Twitter integration
Due to an immediate API change, users who have integrated with Twitter will have to reauthorize their Twitter account integration in Zoho Campaigns to continue the services. What are the basic things that I should keep in mind before and after reauthorizing?Create chain campaign from A/B campaign
How do I create a chain campaign from and A/B campaign. I want to send a chain campaign to all un-opens. I can do this easily if i create a normal email campaigns but i cannot see this option in my A/B campaign.Best way to notify groups on Customers
On our current help desk tool (Kayako) we are able to send out an email notification to a group of Contacts. We use this primarily when there are a number of Contacts impacted by an immediate issue and are able to keep the up to date as we resolve it. What is the best way to accomplish this in Desk? Are we able to send an email when a Knowledgebase article is posted and limit it to a Group or Tag? Is there another way to easily notify a group of contact? Should we be looking at Campaign? Thanks.Using only ZOHO campaigns with Ninja or Gravity Forms
I see alot of things that connect to the Zoho CRM, but are there things that connect only to Zoho Campaigns so I can create responsive forms ?Emails sent from Campaigns look great everywhere except Microsoft Outlook
I'm new to Zoho and trying not to go crazy. I have created a template and my header and footer look fantastic - the email looks great when I send it to Gmail, Yahoo, when I open it in my personal email provider's web portal, and even on my iPhone. The emails I send to my work email and open in Outlook are completely screwed up. Of course my boss(es) only see this horrilble Outlook version....what gives?! Specifically: * Images are displayed huge (I added them to the library within Zoho Campaigns,Exclude individual contacts from a campaign
Hi there, We have a main mailing list set up for all our our subscribers. When someone has donated to our organization, we'd like to exclude them from the list in subsequent emails that make the same donation ask. How do we do this? When I clicked "exclude contacts" on the mail screen it only gives me the option to exclude contacts who we have sent previous campaigns. I need to exclude certain individual contacts. Please advise. Thanks, KatieAutomated Email Workflow based on no responses
I'm trying to set up the following situation. We have inbound leads. I'd like to have an email sent automatically after we (manually) add the lead to Zoho CRM. Then if that email is not responded to, I'd like to automatically send a follow up email in 3 days. And again, if no response, I'd like to send one more email 4 days after that. IF we get a response at any point though, I'd like to automatically stop the workflow.Can't edit campaigns models after first edit, lot of errors in console
Hello, In Campaigns, we create a new campaign, we select a template from Zoho library, we make some changes and we save it as a new template. Then we create another campaign and select the last created template we made. At this point we cannot modify this one anymore, the text cursor never appears so we cannot modify these templates. There's a problem with the campaigns tool ? Thanks in advance. Best regards.How to create custom fields for particular list
i have created custom fields in zoho in list but the custom field are also available in other list For example i created date field in one list,but the date field is mandatory in other list also can any one know the way of creating custom fields?Next Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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