Email Address Updated in CRM not updating in Contacts
If this was in another Topic, I apologize for the repeat. I am syncing contacts from the CRM to our Campaign account, and noticed when we are changing the email address in Zoho CRM, it is creating a duplicate contact in our Zoho Campaign account. Example: CRM Lead email address changed from rebecca@abc.com is changed to Sean@abc.com, will end up being 2 different contacts. Is there a way to have the email address deleted in Zoho Campaigns, if it was changed in the CRM?Update Profile Email Preference Error
When clicking on the update profile and then the email preference, we are getting an error page that says the below. Can you help me understand what changes we need to make? I've included the error as well as the url to the page we are getting this.Does Zoho Campaigns Support Emojis In Subject Lines?
If so how do you add them?Group Emails Blocked
Hi there Some of the business email addresses have been blocked when uploading as they are considered "Group Emails" I need to have this ban lifted in order to update our trade customers with our monthly newsletter. Please advise ASAP Thank youHoliday email tips: Abandoned Cart Email Strategy
We hope our previous holiday email tip on sending targeted emails helped you. Now, here we are with a final tip from our four-tip series on holiday-based e-commerce email marketing. Sit back and imagine a potential customer lands on your e-commerceHide footer from campaign theme.
Hi, We are developing email campaigns for our clients and would like to hide the footer part of the campaign. This is the last paragraph that displays in the attachment below 'This email was sent by.....'. Could you please help? Thanks, Sujani, InnoVcard Link Merge Tag: Is there a way to change the content of the VCF file ?
Is there a way to change the contents of the VCF file that is downloaded when someone clicks on the Vcard Link (that is added als a merge tag) in a mailing campaign? Right now it's composed of data from my user profile (even my personal mobile phone)listsubscribe giving back 'invalid scope' !! Tried all the mentioned scopes
https://campaigns.zoho.com/api/v1.1/[xml/json]/listsubscribe Trying to use this api to add subscriber from custom form from a php based web website to an existing list. No success !! every time it is saying 'invalid scope' Please help.Zoho Campaigns changes not saving for social posts
Hi, I'm creating a post campaign using Zoho. Every time I type my copy in the box and "save and exit" it does save my hashtags or emojis, although it has on past posts. Not sure what's going on, so if anyone has helpful tip please share!Re-subscribe
In our internal testing we wanted to double check the unsubscribe feature. Is there a way to re-subscribe myself for future campaigns / testing purposes?How to edit the "View in browser" text/layout ?
Hello, How to edit the text and layout of this merge tag $[LI:VIEWINBROWSER]$ ? I would like to : translate it in my local language remove the "share" link as it's a client campaign not a public one. Thanks AlexisHow do I set up anniversary emails?
I want to set up yearly reminders for customers but each customer would have a different date. I cant figure out the format I should use to get the email to work based on a date that I determine. My thought was that I could create a customer date fieldMy zoho campaign email is not responsive
Hi, I have been using the Template Editor to add images to my emails (in this case Im using an emoji image). It works fine for the browser window but in the mobile one it distorts. In the attachment Im sending a pic of how it looks. I understand thatSync Google Calendar with a Campaign
I am creating a Campaign to send to some Leads. I want to include a button/link to my Google Calendar so people can just sign up for a time to meet with me. Has anyone done this and if so, how? What other scheduling options do you recommend if itSync Issue Zoho CRM <-> Zoho Campaigns
The sync between Zoho CRM and Zoho Campaigns is currently inefficient. If you don't solve it, we will have to use another mailing tool, and trust me it pains me a lot. The issue When I create a sync between Zoho CRM and Zoho Campaigns, the whole fieldsDKIM Signature brakes with HTML (multipart/alternative)
These are 2 emails sent FROM Woocommerce with PHPMailer 5.2.14 VIA Zoho's smtp TO Gmail. One is sent as multipart/alternative SMTPS id 1472887925932653.1288036547104; Sat, 3 Sep 2016 00:32:05 -0700 Message-ID: 2794079fbfa406a809a82a690ab1f488 One is sent as text/html SMTPS id 147289704238276.96960297971964; Sat, 3 Sep 2016 03:04:02 -0700 Message-ID: 11b0666e538f89fb1fb1a757a91292ec The only difference between these mails are the Content Type and the html in the body of the second one. The one sentHoliday email tips: Sending targeted emails
We hope you're following our four-tip series on holiday-based ecommerce email marketing and the previous instalment was helpful. Today's tip will help you learn how to send emails that stand out in your recipients' inbox and improve engagement. BeforeHow to recycle campaing workflows in different campaing
Hi. Actually, we send different campaigns but it share the same workflow. We are clone our standar workflow for each campaign that we are sending. How can we recycle the "universal" workflow in different campaigns?Holiday email tips: Two content types
We hope our last tip on designing holiday email templates helped you craft eye-catching email campaigns for your audience. Moving on to the second instalment of our four-tip series that is dedicated to ecommerce holiday email marketing. Today let's seeContact Import "stuck" on Scheduled
Hello, I have a few imports from .csv files which have been stuck as Scheduled for HOURS. It normally works for me without any issues. I have even done smaller imports after I did these and those went through. Just these larger ones seem to be the problem.I can´t update field like Lead Status or tasks form Zoho Campaings to Zoho CRM
Good morning everyone!! I am trying to create a campaign for some customers and I would like it when they do click in a link actualized the Lead Status or create a task,. I try some man times but this doesn´t work How you can see in the past 2 pictures,Pre-filled forms?
When asking email recipients to register their details for a campaign, can I get Zoho Campaigns to pre-fill the form with their contact details upon landing on our website page? It would be much easier for mobile recipients (well, everyone really) if the form was prefilled from the recipient's details on file.Is there a way to add a fourth column?
Hi, all, I can't for the life of me figure out how to add a fourth column to a row. This makes no sense as long as the width of each column is small enough, which they should be at 150 pixels per. Am I missing something? Thanks!Update Profile!
Hi There, We sometimes add the update your profile link to an email campaign. When somebody hits that button, he is send another email with a link to the update profile page. This seems to be a very redundant step. Please let me know how to work around this problem towards a more user friendly methode where people can be linked to their update profile page more directly. Kind regards, MarcelCan one auto responder be triggered by more than one list?
Would like to trigger the same content from multiple signup forms. Each form has its own mailing list. So I would like to be able to set up one auto responder that is triggered by multiple lists. Can this be done? ThanksHow to Sync CRM Leads to Campaign Mailing lists by certain criteria
I have a free trial with campaigns and crm and am trying to determine the best way to sync contacts by specific criteria. I have a custom field in both CRM and Campaigns called conversion page, I need this field to determine what mailing list my subscribers go to or what segment they go to. I currently have my mailing lists set-up with three list, each list having 3-5 segments. If I need to set up multiple lists with no segments for this to work I will but it is not ideal. Every time I try to sync aPattern Dosen't Match - Schedule Campaign
ScheduleCampaign.php $url = 'https://campaigns.zoho.com/api/v1.1/sendcampaign?isschedule=true'; $header = array( 'Content-Type: application/x-www-form-urlencoded', 'Authorization: Zoho-oauthtoken '.$access_token, ); // Initialize cURL request and set parameters $ch = curl_init($url); curl_setopt_array($ch, array( CURLOPT_POST => 1, CURLOPT_POSTFIELDS => http_build_query(array( 'resfmt' => 'json', 'campaignkey' => $campaign_key, 'scheduleDate'Block entire domain for reception
I get requests from companies who want to block not only a specific recipient but the whole domain from receiving messages. Is this possible? Example office@company.com Everything should be blocked @company.com ------------- Ich erhalte immer wieder malIntegração do Zoho Campaigns ao Zoho Bigin
Olá, e sincronizei o Zoho Campaigns ao Zoho Bigin, porém não consigo mandar o contado do Campaigns para o Bigin? alguém ai sabe como faz?PDF in campaign doesn't open directly in browser
Hi - I've sent a campaign with a button to click to access a newsletter. When the button is clicked, the browser opens and shows whatever the user was last looking at, whilst the newsletter opens in the background. The user then needs to realise thatLimit emails sent per dey per campaing
I would like to have control of how many email could be sent per day in a single campaing. This feature is already availble sending in bulks, but the minimum number of emails sent in a bulk is 100... I need to send only 15~30 emails per campaign perzohoキャンペーンの連絡先をdrupalの会員情報と連携できますか？
現在、drupalというcmsを使っています。 最近、zohoキャンペーンを使い始めました。 できれば、drupalの会員情報とzohoキャンペーンの連絡先を連携させたいと思っています。 連携させることは可能でしょうか？ 可能な場合は詳しい方法が書かれたページのURLなどを教えていただければ幸いです。自動配信のカレンダーは毎年、繰り返して配信しますか？
ZOHO CAMPAIGNを使っています。 1.5ヶ月に一度、会員にメールを送信したいと思っています。 自動配信のカレンダーを使って、1.5ヶ月に一度、メールを配信するような設定をしました。 リストに連絡先が入っている限りは、 何年でも繰り返してその月日に配信するような設定と思っていました 作成が終わってから 「この設定って、もしかしてその日に、配信したら、それで終わってしまうのではないか？」 と思いました。 自動配信のカレンダーというのは ・毎年、指定した日に配信する ・一度、配信したらその後は配信しないImmediate Sync
I thought the point of Immediate Sync was to sync Leads and Contacts as they're added to CRM, rather than wait once every twenty-four hours like Periodic Sync. I setup Immediate Syncs last week - 1 for Leads and the other for Contacts. The initial sync worked as expected. Since then I've added several Leads and several Contacts and NONE of them have appears in Campaigns. What am I doing wrong? Or what am I not understanding about Immediate Sync?Footer mail adresses do not open new message
HI, We're sending mail campaigns with a footer we've customized. In the sentence " This mail has been sent by [email] to [email] " ZC loads the our sender email adress and the customer'one. But clicking on these mail adresses doesn't open any new message.Field mapping from CRM to Campaigns
I can map the field "Account Name" from CRM to Campaigns for a contact, but is there also a way to get the "Parent Account" field mapped as well so that I can run a campaign targeted at all contacts associated with a single Parent Account?Special Characters/Emojis in Subject line
Last week I created email campaigns that allowed special characters in the Subject line but today I am getting an error message.Holiday email tips: Designing ecommerce email templates
We have already entered the holiday mode with our last tip on designing email templates. This is the first instalment of our four-tip series dedicated to Ecommerce holiday email marketing. Ecommerce is one sector that experiences an increased trafficWhy Do I have to remove contacts from list at the end of an auto responder?
I am setting up an autoresponder for welcome emails At the moment I will have a customers list, which is imported from zoho CRM at the end of the autoresponder I have to remove the contact from a list?? why?Zoho Campaigns Sync Number
I see I have 50 active syncs. If I set up an immediate sync from Zoho CRM to a customers list in campaigns, I assume that counts as 1 sync? it doesn't count as a sync every time a new contact is actually added? I want to send welcome emails to new customersNext Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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