When editing an email in a workflow.campaign/automation I want to save it updating an exisitng template
Whenever I setup a workflow/campaign/automation I choose the email content from an existing template. If I then spot a mistake, i may edit it, when i then save it it only saves it for whatever process I'm currently in. I can choose to save it as a template,Preview of email
I'm making some email tempaltes. Am i missing something in order to be able to test and preview them? It seems I have to actually use them in a campaign or workflow to see how they will look??? I would have thought as I am designing a template I shouldHaving to include organisation details on emails
I am using campaigns to send welcome emails to our customers. Zoho forces you to have the an unsubscribe link and the organization details in the emails you send. I have noticed that from other companies that email me (for who I'm a registered user of)CHange the lists a customer can see when changing preferences
When a user clicks the unsubscribe link in my emails they then see an option .. "if you want to change your email preferences click here" when they click that they see all of my lists How can i change what they see there, perhaps only the ones they areEdit Field Type
I have created a custom field of select services. wrongfully i made it drop down field, whereas i want to make it as multiselect field, please guideCustom HTML emails still centred on the page
Hi I'm using custom HTML to set up a campaigns email. When I test it the email is centred on the page, like a campaign mailshot, I want it to be on the lefthand edge of the page like in a normal email. How do I achieve this?How to create a contact in Campaigns when a user signs up on my Firebase app
Presently, I use a Firebase extension to sync users email addresses with Mailchimp. This happens when they sign up to my app. I want to replace mailchimp with Zoho Campaigns but Firebase does not have an integration with Zoho so I have been told to useTip of the week 39 - The art of using emojis in your emails
Did you know that there's a day dedicated to celebrating the value of emojis in day-to-day communication and it happened no longer than two days ago? Yes! The whole world celebrated Emoji Day on the 17th of July. While emojis are seen as a catalyst to have interesting personal conversations, many people are still a tad hesitant using them in the professional sphere. So, as a marketer, should you be using emojis in your emails at all? If yes, in what ways? Let's find out the answers. First thingsSign up form on website opens a new tab after sign up
I am having problems with Zoho campaigns, everytime I fill out my sign up form on my website it opens up a new tab I am currently using Zoho campaigns via the API, my website is www.prepfitapp.com, when you choose a category it gives you a sign up formSyncs stuck in Import Queue
Hi everyone, I have a few syncs stuck in the import queue. Is there any way to view this queue or to push the syncs through? Cheers, RichardDelay in sending
Hi, After running a a campaign with an A/B Test sent at 18.26 and with a Test Run Duration of 2 hrs, many clients email us telling they received the campaign at around 0.00 - 1.00am of the next day. Was there a problem with the servers or maybe was aHow do I add anchors and link to them?
I have some long pages that I would like to add anchors to. Then I would like to have buttons (in the sidebar of the same page) that link to the anchors. How can I do this?Delete Images from Campaigns Library
Please advise how to delete images from the Library in Campaigns.Campaigns - Can not authenticate domain
I am trying to authenticate my domain in Zoho Campaigns and I am receiving this message: This domain has already been verified in another account. If you'd still like to use it for this account, please contact support (at) zohocampaigns (dot) com for further assistance. When I was first looking at Zoho I signed up for a Zoho One trial account. In this account I tried many of the apps. After the trial I decided that for now Zoho One is more than I need as I am a freelancer/small business. I deletedHow do I make additional CRM fields available as segment criteria in Campaigns
I am attempting to segment lists using Zoho CRM fields that are not currently available as choice in Campaigns. How do I make new CRM fields available as segmenting options? For example, I want to segment by lists by Lead Source and/or Industry.Broadcast the same campaign
I have a specific requirement to send the same campaign to my list once again at a specific date and time . I clone the campaign and schedule it once again. Is there any other option or a specific workflow that can be created to send the same campaignLink different accounts Zoho assist - Zoho campaign
I have one account for Zoho assist and I just found out that marketing is paying for an account under Zoho Campaigns. I want to link those account so I can superseed all zoho accounts in our company I would I achieve such a feature? I cannot find theZoho Campaigns - Creating a flow based on the user replying to us.
Hello dear community, Hope all is fine for your nowadays. We would like to create what seems to be a pretty simple campaign that would go as follow. Target : 100 prospects. Flow : Send email 1 to 100 prospects. Send email 2 to only those who didHow do I delete contacts on unsent list from a campaign?
How do you delete contacts on unsent list and unsubscribe list so that they are not sent to again?Tip of the week 74: Four tips to optimize your CTA for this holiday season
Are you yet to design your holiday email campaign? Then, don't wait anymore. Because, the holiday season is just a couple of weeks away. Let's start by learning how to optimize a key element and game-changer of any holiday email campaign — Call toTwitter Chat on Holiday Email Marketing
Hello everyone, You're all invited to join us for our Twitter chat that will take place on the 15th of October, 2020 from 10 AM - 11 AM PDT. We hope that this one-hour twitter chat will help you get into the holiday spirit as the season draws near. What's it? It's a live chat on Twitter—we ask you a question, and you reply to the question with your answer. We'll have a couple of experts such as industry specialists, partners, and knowledgeable speakers, taking part in the session too. Be sureWebinar: From Leads To Sales - Leveraging Zoho’s Marketing Automation To Grow Your Business
Mark Your Calendars! Get More Leads & Close More Sales with Zoho Zoho One’s suite of cloud applications is one of the single best software packages available today for small- to medium-sized businesses. While most businesses center their efforts on Zoho CRM, we’ve found that clients aren’t always leveraging their license for marketing and sales to their full advantage. In particular, Zoho Campaigns offers a marketing automation suite that delivers best-in-class features for ecommerce (B2C) andUse Zoho CRM Account fields to filter for a Campaigns mailing list?
We base our mailing list off of Zoho CRM, and would like to filter by various fields in both Accounts and Contact to create the mailing lists. For example, to select Contacts of Accounts where the company size > $xxxx revenue (where the revenue field is on the Acccount record). It does not appear that we can currently filter by fields at the Account level. So, we have to duplicate some information from the Account to the Contact records, which should be unnecessary in a relational database. Is itList segments in Zoho campaigns does not show me the contacts that belong to that segment
Hi there, I want to create segments based on industry sector within my mailing list that I sync'd from CRM, but once I have created these segments and added multiple criteria I can't view the contacts within each segment. All it says is "No contacts available in this view". Now I don't know whether or not my segments actually worked. How I did this: 1. In Zoho CRM I created custom fields in my Contacts module. These fields are called "primary sector" and "secondary sector" and they are under theCan I create mailing lists from the All Subscribers list?
I'm new to Campaigns and I'm a little confused about the sync process, All Subscribers, and how they both relate to Mailing Lists. We are planning a transition to Zoho CRM from Dynamics CRM and we intend to have CRM be our primary database of subscribers. That is, all subscribers we have in Campaigns will be coming via a sync from CRM: Leads and Contacts. When I do a sync I can assign those records to a mailing list. I get that. But if I want to create multiple mailing lists with the same recordsHide Empty Lines
Hello, We have created 5 custom fields which we want to insert into a mailer. These fields are a list of sessions a customer is booked into. However not every customer has information within each custom field. The mailer is set up with each custom field in a separate row. Is it possible if any of the custom fields are empty to not use up a row. I have tested and if a customer only has 1 custom field with data in it the rest of the lines are empty and take up space and the mailer formatting looksSync list set to daily but last retrieval was on September 26th, and the next retrieval date keeps getting pushed back
Does anyone know what could be causing this issue? There have been new contacts added to the CRM so the sync list should be updating but no new records are being added even though the sync setting is set to daily. ThanksTable in Campaigns
I don't want the border on a table that I have created in Campaigns. I want to be able to have three images on the same "row" and want to be able to add a hyperlink to each image so I need those three separate images on one line. I tried using the Table function but I don't want the borders around the table...I want it to look like it is one seamless line. I also tried to hyperlink the image so I highlighted the image and clicked on hyperlink...but it is just putting a text of underlined linkTip of the week 73: How to work unsubscribes to your advantage
Picture this: you lawfully send an email campaign; you come back to measure its performance; you look at the available metrics...and you find that certain subscribers have opted-out (unsubscribed). Does unsubscribes psychologically affect you (ever so slightly)? If yes, you're definitely not alone. However, is it a major problem? Not really! Email opt-outs doesn't (majorly) affect your bottom line. If anything, it helps you create relevant content for a relatively healthy mailing list. WeHow can I use " do not reply for this email" as an option for an email campaign?
How can I use " do not reply for this email" as an option for an email campaign?Doubts about Zoho Campaigns
hi i have a couple of questions about connecting my store with Zoho Campaings. The first is: 1. When I synchronize the store with Zoho, will all the wordpress contacts be saved in a list including the administrators? or only those who are clients? 2. My store has 3 types of customers, since it is a membership site, is there a way to segment each type of customer once the synchronization is done? 3. My store has a personalized sign in and sign up form. It does not use the ones that woocommerce bringsCapturing IP address of subscriber
Hi, Is it possible to capture the IP address of a subscriber?Zoho campaigns API createCampaign returns INVALID_METHOD
Hi there, I'm trying to create campaigns using the API, but I hit this error, that is not documented anywhere. url: ://campaigns.zoho.com/api/v1.1/createCampaign?resfmt=json&... authenticated for v1.1, I get responses for other calls the response I get is: { ["message"]=> string(0) "" ["version"]=> string(3) "1.1" ["URI"]=> string(24) "/api/v1.1/createCampaign" ["Code"]=> string(14) "INVALID_METHOD" ["status"]=> string(5) "error" }Tip of the week 72- Things to remember before you plan out your re-engagement campaigns
In our last tip we discussed about the best practices for crafting the content of a re-engagement campaign. Today we will look at some of the best ways to help you strategise a re-engagement campaign. The major challenge of re-engagement campaigns is to successfully re-engage inactive or less active contacts. Sounds challenging? Well, it is a bit but definitely not impossible. Here are some of the best practices you can follow while planning to start your next re-engagement campaign. SegmentationWhy hasn't my second email in my autoresponder started sending?
I included a screenshot to show more. The second email should've started sending to contacts today at 9 AM EST but it doesn't look like any are sending. Can someone help me please?Campaigns Autoresponder not working properly!!!
I'm making this post to report two HUGE problems I've encountered while trying to test my automation. The automation sends an e-mail automatically once a contact is added to a given mailing list (I have sync services set up so my CRM Leads get put in the mailing list). My first problem was an e-mail being sent to a test lead but never delivered. What I mean by that is that within Zoho Campaigns it says that the e-mail was sent successfully, but the e-mail never got to the account's inbox folder (orResend campaign to fixed email addresses that bounced
I'm hoping you can clear up a bit of the workflow with campaigns. 1) I send out a campaign to hundreds of contacts, some bounce 2) Employees call business and confirm the correct email address 3) Contacts in contact lists are re-synced with Zoho CRM and new/active contacts are brought to the list, which were originally "bounced" 4) Is there a way to have this original campaign follow up and send to the remaining contacts in that list, or do I clone the original campaign, create a contact list segmentHow can I add tag to contact when subscribing contact via zoho campaigns API
When subscribing a user via Zoho campaign I want to be able to add tags to the contact (eg Free user) https://www.zoho.com/campaigns/help/developers/contact-subscribe.html Is this possible?Campaigns - Workflow and "Push to CRM option"
Hello, I put in a workflow that goes from a signup from, to an automatic email, to an internal email. All good so far. After this, I would love to "push it to CRM". But, when I try this, I can only choose one account, while i want to put it to a specific person's account. When I try to skip this step by deleting it, (so I end on the internal notification email) I get the notion: "Please switch to multipurpose", while this is one of the End-of-workflow actions. This also happens when I try otherHow do I push CRM Leads/Contacts over to Zoho Campaigns and tag them based on the Products they purchased in a Deal
I'm trying to send customized marketing emails to my Leads/Contacts based on the products they purchases, but the Deal Products don't seem to be passing through to Campaigns for Periodic Syncing. Does anyone have any insight on this? Thanks in advance!Next Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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