Viewing Images in Mass Emails
Hello, I've created a Zoho Campaigns email using a template within Campaigns. I added 4 pictures using the template and just sent out test emails. The pictures don't show up unless the receiver clicks 'download'. Is there a way to make images show up without this step? It looks unprofessional with little red 'x's and a request to download. I would like clients to be able to open up the email and see all images and text at once. Please let me know if this is possible. Thanks, MarissaField Mapping
Hi. We usually sent out prizes using Zoho Campaign and our template includes mapping for First Name, Email and a Code (a link where the winner can claim their prize). We have been using this template since before however, this is the first time that I'veConnecting campaigns automations to CRM?
When we include a lead in a regular "campaign" in zoho campaigns, the integration with CRM links the campaigns in the CRM, allowing our sales team to view what campaigns were sent to each lead/contact, opens, clicks, ect. But I don't see any way to doSAVING THE EMAIL CAMPAIGN AS A PDF (Not the REPORT as PDF
SAVING THE EMAIL CAMPAIGN AS A PDF (Not the REPORT as PDF Is there any way to save the campaign as a pdf file?Zoho Campaign marked as delivered but it is not
Hi there, I sent out two campaigns over the last hour, both say they are 100% delivered with 0% opens. Members of my team are on the lists that should have gotten these emails, including myself, but no one has received them. What do I do about this?Topic architecture
The Zoho topics approach to campaigns does not appear to be well architected. While a topic is required for a campaign, and a user can choose which topics to subscribe or unsubscribe from, these preferences appear to only stick to the contact list withinI'm unable to import a contact list with associated accounts fields in campaign
Hello, My organisation work with ZOHO CRM and ZOHO CAMPAIGN. The 2 applications are synced, so that the contacts from the CRM are added to Campaign. In the sync, some of the accounts fields corresponding to the CRM contacts are added as accounts fields.How to delete a sync?
Hi, I have 2 Sync on my Zoho Campaigns. I would like to delete ones. How can I do that? DanielNeed Workflow Customization
Is it possible to exclude Saturday and Sunday from Business days in Zoho campaigns? I am running one workflow with 3 days gap as follows: Starting Wednesday it should deliver on Monday Starting Thursday it should deliver on Tuesday Starting Friday itSmart Url on SMS campaign in Zoho Campaign
Hello Why we can't have smart url in zoho campaign SMS campaign like Zoho Marketing automation ?Why aren't Campaigns responsive?
This seems like a basic feature that's missing in Zoho Campaigns.Campaign verified but have no options to "send" it
I have nothing in the GUI to click on the "send" this verified campaign - please help, I'd like to send today. thanks, FrankOne to many relationships in Zoho Campaigns and Segments
We have contacts that have one to many relationships. Maybe they have purchase multiple items in zoho commerce or they are associated with multiple touch points we register in a CRM tab that is linked back to the contact. Like they have entered to threeFreelance for Zoho Campaigns
Hello, do you know where to find freelance designers who can design emailings specific to Zoho Campaigns? integrating HTML code doesn't always go down well, which is why I'm looking for someone who knows Zoho. Thank you for your help, LaurentAbout Non-Marketing Contacts
I've been using ZohoCampaign to send out campaigns, but I noticed that some users are unintentionally marked as "Non-Marketing Contacts”. I noticed that some users are unintentionally marked as "Non-Marketing Contacts" and cannot be delivered. Is thereMoving Topics Between Products
Hi, Originally I had loads of topics and 0 products. I added in a few products but all my existing topics are grouped under the first Product I added and I can't see how to move these Topics under the correct Products. As per the image, I need to moveWhy can't I find Deals Tag in Campaign List
Hi, I set up my Zoho CRM to Campaign connection. I've mapped the field "Deal tag", but it doesn't appear on my contact list in Campaign so I can't use the Deal Tag as a trigger. Can you help me ? ThanksCan't connect campaign to crm ...
Hi, I need to connect Zoho CRM to Zoho Campaign. But I cannot sync the apps because, in Zoho Campaign, Contact, Sync, when I click on "Sync CRM", an error message pops up "Organisation déjà intégrée". But it is not as you can see on the screenshots. ItUnable to add contacts in Campaigns
I've already submitted a ticket for this, but this is urgent and I've not gotten a response all day. I cannot add any contacts to a contact list in Campaigns. I've tried uploading a .xlsx file, a .csv file, and just now, I gave up on waiting for a responseIncrease Custom Fields Title characters limit
Hello There is any way to increase fields title limit of characters? I need a Custom Field with the Title: Empresa Associada (Conta Principal) (Conta) But for some limitation the Field limit to "Empresa Associada (Conta Princ"Button Duplication when emails forwarded or replied
When I create a new email template in campaigns and send it out it looks fine to all the users, however if that email is then on forwarded or replied to then all buttons within the email duplicate. See below The one on the left is the original one.My email campaign sent to quarantine (infomail) not inbox
Hi, I have authenticated the domain email (SPF and DKIM) for Zoho campaign. But when I send a campaign email, the email doesn't go directly to the inbox but it goes to quarantine (infomail). Since it is very important for campaign emails to go to theURGENT: Numerous problems with Zoho Campaigns
To whom it may concern, I have been experiencing numerous problems with Zoho campaigns over the past few days. These problems are cause serious implications for our marketing and tracking and are urgent that we get solutions to fix them. I have listedDoes Bounce Contacts count towards my contacts limit?
If you have a 25,000 contacts limit and 20,000 contacts in your marketing list with 5,000 contacts in the bounce list (which were moved automatically by the Zoho system), your current contact count is 5,000 out of 25,000. I want to know whether this countZoho Campaigns - Contacts Fields
Hello I need help to add contacts custom fields. For example: I want to change the field name from Complete Name to First Name for example. How can I manage Contacts Fields? Thank you in advanceCan I associate certain topics with ONLY one list?
Let's say I have two lists A & B. I'd like to have Topics 1, 2, & 3 associated with List A, and Topics 4, 5 & 6 associated with List B. When someone from List A decides to change their preferences, I want the topic selection page to ONLY show Topics 1,Re-Sync CRM with Campaigns
I setup Leads and contacts sync in Campaigns with Zoho CRM. I deleted contact in Campaigns in error. How do I re-sync? I know we cannot delete a sync. But I need to get the contacts and lead back. Chandresh ShahZoho Campaigns and Zoho CRM automation for Opens and Clicks
I have set up both Zoho CRM and Zoho Campaigns and integrated the two. I am trying to create an automation workflow in Zoho Campaigns - when my leads open and/or clicks on an email, the Lead status / Tasks can be automatically updated in Zoho CRM. WhatImage not showing in email
Designed a new mailer in Campaigns and added 2 images and both load and display OK in HTML Preview. When I send a test email the first image shows up (after choosing to download images) but the second image link disappears and the image doesn't show. The second image is a jpeg and about 900 KB Please adviseCurrent Mail Limits
There are so many posts on this topic. However as of 24/5/2016 the ZoHo service comparison shows a 1000 send emails a day limit (free plan). Yesterday I sent approx 400 using smtp from my Java programme. Only ever 1 recipient per email. However I startedTell me if I'm adding the social links wrong
I am using the social media links at the bottom of my newsletters. However, I am having to add my business's links every single time. Is there a way that I can save my links and have it fill this in automatically. It seems like there should be consideringCampain test e-mail not sending
This is my first attempt at using Campaigns... Every time I try to send a test e-mail, it tells me "Failed to send test email. Please try again later" I've waited until later and I'm still getting the same message - is anyone else having the same problem,Mobile View - Not Friendly
Hello Everyone! As you can see here, i want to know what to do with my email template. On my mobile view, you can see that my name is in 2 lines, and the numbering is not supposed to be on the top. Is there anyway I could do for the mobile view to likeInformation Details at the bottom
Hello everyone! I want to know how do I remove the information details below? I did not include it on my email template, but we i preview, It does appear at the bottom. Can anyone help?Important update about Zoho Campaigns' own SMS gateway
Hello all! We want to inform you that we have encountered some technical issues with our in-house SMS gateway (US and Canada regions) due to which the SMS campaigns sent using our gateway are not functional. We are working diligently to resolve the matterZoho CRM Sync - Only sync selected records
When you go into Campaigns to initiate the sync with CRM, you get told that "All Records will be synced with Zoho Campaigns". What if I don't want all records to be synced, but only the ones that have subscribed to our Newsletter? CRM, as I expect isHow To Identify Contacts Based on Field Value And Specific Campaign Inaction
I have been sending emails with a link to download a resource for the past 5 months, and I just began assigning a custom field to contacts who clicked one of those links in past campaigns. For my most recent campaign, I wanted to identify all contactsZoho Campaing with Recruit Sync frequency
Hi, I have a contact list in Zoho Campaigns being synced with Zoho Recruit using the sync service. However, i noticed that the sync doesn't happen automatically, even if there are new candidates in Zoho Recruit. Only if I pause and unpause the sync, itMass Tagging Of Subscribers Who Clicked A Link - AFTER Campaign Is Sent
I love the feature that lets you add a tag to a contact automatically when they click a link in a campaign, but it would be super useful to be able to do this en-masse for previous campaigns sent before automated tagging was setup. I just started taggingSending non marketing e-mails to non marketing contacts
We occasionally have to send communications to non-marketing contacts (service messages). For example we would send all our members an e-mail to tell them when the annual general meeting is coming or when their annual fee becomes due. I understand weNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectIntroducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expandDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
Most Discussed Topics
Email Verification on Subdomain
Hi, The latest guidelines for setting up an email newsletter are to set it up on a subdomain of your main domain so that if you get put in a spam block, it doesn't block all your company email. We have been trying to set this up and managed to get ourIs Reverse Sync a Thing? (Zoho Campaign to Zoho CRM)
ChatGPT said I could do a reverse sync to ensure that engagement data such as opens, clicks, bounces and unsubscribes are automatically sent back to Zoho CRM from a Zoho Campaign. I can't see where I can sync something like this. I have the other ZohoEmail content strategy
This is basically a couple of questions about the best practices when it comes to the use of colors as part of the message sent through the email campaign. 1 - Is there a guide or recommendation as to what are the best colors for text/background associatedNewspaper template
Is there a template that looks like a newspaper or magazine?Internal Notification Email contact fields
Whenever a new customer is added in Books we add the contact to Campaigns. This is easy to do via sync. We need to send an internal email when the contact is added in Campaigns. This is also easy to do with "Internal Notification Email" automation. Question
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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