I want to add our CEO email id in CC
Can we add our CEO mail id to cc in mail campaign?Exporting Campaign Report Information
Hi, Is it possible to export in csv format Campaign Report information such as: Recipient, Opened, Unopened, Clicked, Unsubscribed, Marked As Spam, Forwards Thanks, GuyView in browser link is blocked by Microsoft Defender for Office 365
Hi, The view in browser links are blocked when opening mailing through Outlook or any other Microsoft products because Microsoft views it as a risk. I can of course whitelist this link for our organization but not for everyone in my list using Office,Prevent stripping of custom CSS when creating an email template?
Anyone have a workaround for this? Zoho really needs to hire new designers - templates are terrible. A custom template has been created, but every time we try to use it, it strips out all the CSS from the head. IE, we'll define the styles right in the <head> (simple example below) and everything gets stripped (initially, it saves fine, but when you browse away and come back to the template, all the custom css is removed). <style type="text/css"> .footerContent a{display:block !important;} </style>About Send Follow Up and Scheduling Email to Recipient
Hi Zoho Team, I want to ask regarding how the follow up & scheduling system works in Zoho Campaign. These days, I send emails through campaign in 2 wave. 1st wave is sent in Tuesday for all of my contacts and 2nd wave is sent in Thursday for those whoThe number of Campaign emails sent is different.
When sending an e-mail newsletter using Campaign, I used a segment to send the newsletter, but the number of recipients registered in the segment and the number sent in Campaign are different. Segment: 8337 items Campaign: 8278 items (arrived: 8270 +Zoho Campaigns now supports 10DLC!
Hello all, We are delighted to inform you that Zoho Campaigns now supports 10DLC. As you might be aware, Zoho Campaigns already enables businesses in the US to run SMS campaigns via long code. However, we now support 10DLC (more on 10DLC below). We recommendlistsubscribe API Issue
I'm having trouble successfully POSTing to the listsubscribe endpoint. The error I get back is: {"code":"2001","message":"Please enter correct XML(or)JSON format","version":"1","uri":"/api/xml/listsubscribe","status":"error"} Here are some of the different string I have tried posting for the contactinfo field: {"firstname":"William","lastname":"Last","contact_email":"myemail@gmail.com"} {"First Name":"William","Last Name":"Last","Contact Email":"myemail@gmail.com"} The main potential issues I seeMarketer's space: Personalize your email subject line
Hello Marketers, Today, let's discuss personalizing your email subject lines. An email marketer's top priority is to grab their recipients' attention. A well-crafted email subject line is always a sure-fire way to make it stand out in your recipients'Drip Campaign Email Reply All for Subsequent Reminder Emails - Zoho Campaigns
We have successfully set up an email campaign using Zoho Campaigns that has timed conditions to send additional messages if there is no response from the previous messages in the thread. What I'd like to accomplish is have the 2nd and 3rd "reminder" messages be "reply-all" emails to the previous messages in the thread following this logic: Send 1st Email If Response, end workflow. If No Response to 1st Email within "x" time, then "Reply All" to 1st Email with content for 2nd Email If Response toEmail Automation
Hi I just created an Automation Flow for the first time and saw that you have to create the emails (messages) in the flow itself. Is it possible to attach existing drafts from Zoho Campaigns as the email in the automation flow? I wasn't aware I had toZoho Campaigns Sync - market to only a portion of my contacts, not all of them, having issues setting up marketing/non-marketing contacts sync
I have just under 55,000 contacts in the Zoho CRM. Most of them are being managed by the sales team. I have a subset of about 10,000 to whom I want to be actively sending marketing emails using Zoho Campaigns. I used to be able to set up my sync so onlyHow to remove the "Read More..." button at the end of my email?
When viewing my email send with Z Campaigns, there is a read more at the end. I don't see it on desktop. How it appear there? How I remove it? How I translate the button?, it's not even in the same language as the rest of zoho (!) thanksWe sync CRM Contacts to Campaigns; not all fields map correctly?
We recently sent a campaign to a contact list that contains inactive users. These clients were marked inactive in the CRM but synced as active as a Campaign's contact. Will all contact lists always be sent to inactive clients regardless of the synciZoho Campaigns iOS and Android app update - Workspace
Hi, everyone! In the latest update to the Zoho Campaigns mobile app for both iOS (v2.0.24) and Android (v2.0.17), we have included support for Workspace functionality. What is a Workspace? A workspace is an environment within an organisation's portal,Create Campaign using API: 1007errorUnauthorized request
Hi there, I'm trying to create a campaign using the APIs and following step by step this documentation https://www.zoho.com/campaigns/help/developers/create-campaign.html, but I have an 1007 error Unauthorized request. I created (I'm using PHP) the code to find access token and the refresh token as documentation said with POST request; after that I used the getmailinglists GET request to find the JSON for the 'list_details' parameter (mandatory to create the campaign). Now I'd like to create theTerrible and useless support
I have sent countless email requests, spoken to people on chat and had lengthy sessions where I give them control of my laptop but still the problem persists. I have a workflow that is sending the same email twice. I have verified this several times.Is it possible to segment lists based on location?
I'm considering switching from Mailchimp to Zoho CRM & Campaigns, but I have come across what looks to be a show stopper. It does not seem possible to segment Zoho Campaigns lists based on location, which is a critical feature for me. Specifically, can I created a list or segment based on distance from a zip code, as is possible in Mailchimp ? If anyone out there has insight, I'd appreciate the help. LawrenceSample data (replacing merge tags) in preview prior to send
When a preview is approved, is it possible to see how it would appear with the merge tags being filled with data. The test send does not fill in merge tags. In the event the merge tag is blank, and in that case i would like a default item to be shown how can I do that. ie if not First Name of Client than it would insert "You" or similar JayHow to Sync Contacts of specific criteria's from Zoho Campaigns to HubSpot List?
I want to sync some specific contacts on the basis of some criteria's from Zoho Campaigns to one of the HubSpot list. Is that possible ?Cold email
I am using Snov.io to send cold emails, their price is quite expensive. I want to use Zoho. I am wondering if you guys allow cold emailing? Please let me know. Thank you so much.Auto Unsubscribe Opted out Contacts in Campaigns
Hi - I'm having an issue where I sync from both Contacts module and a Custom module in Campaigns. The custom module does not have an email opt out field - and we don't want to add one as we want to find a way to use the existing contact opt out info.UTM Parameters on Zoho Campaigns
Hello, If I enable the “Track URLs with Google Analytics", what will be the values automatically added to utm_source, utm_medium, and utm_campaigns? This is so that I can set things up in GA4 properly JCan I disable Double Opt In for Forms or API?
I am used to allowing my subscribers to fill in the form and then be added to the list. Is there a way to remove the double optin? I would prefer to use the built in forms but would also be fine using the api if it allowed such a thing. Does this code in the forms apply to disabling the optin: _setOptin(false I include unsubscribe links in all the autoresponders.1mb Zoho Campaign Image limit/Support Issues
This is a ridiculous limitation. I need to use images larger than 1mb and I just can't? As soon as I can convince my supervisor, we will not use any company that ties that hands of its customers like this. Let's not get into the fact that I have a seriousDeal Merge Tags in Zoho Campaigns
Hey there, We are trying to find the best workflow for our Quote Sent Follow Up Campaign that is associated with 'Deals' in the CRM. Why can't we add deal merge tags in Zoho Campagins? Is there a work around to this? Thanks in advance.I have sent an email campaign according to all the terms and conditions, but still my email goes into the spam floder for many of my clients why so?
I make a complete email campaign according to require of all the terms and conditions and sent to my registed customers but when i test it. it comes into the spam floder why so? please explain. thank you govind soniEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepCan't read or see images? View this email in a browser
Does anyone know how to remove this phrase or reposition it in the template? >>> Can't read or see images? View this email in a browser" <<< Repositioning it would also be acceptable. Maybe in the footer? I want to remove it or reposition it because it consumes most of the subject line & preview, which is not good. ThanksCC someone in email campaign
I would like to CC my CEO in an email campaign I am about to send out. Is this possible in Zoho?Zoho campaigns
Buen día. Tengo dudas acerca de zoho campaings. Quiero comprar el paquete anual estandar pero no se a que se refiere con "500 contactos". Tambien me interesa una guía o documentación de como utilizar la aplicaciónAdd new subscriber to many topics
Hi, I created a form to put on our website. I have 4 topics set up in z Campaigns. How can I make the subscriber to be added by default to the 4 topics? The best I could find is to add "Multiple Topic Selection" field, but the problem is it's not checkedIs it possible to pass the labels of my contacts in zoho campaigns to my contacts in zoho CRM without having to perform an export and then an import?
I currently have a connection to Zoho CRM and Zoho campaigns, and I carry out automated campaigns, for which I create labels, how can I view these labels in my CRM for my sales team?Marketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individualOnce again my contacts won't sync from CRM to Campaigns
I am trying to sync another group of contacts from CRM to Campaigns. I don't understand why it's not working. Attached is a screen shot of the error message I'm getting. Do I need a new key every time I sync a group of contacts? This is very frustrating. AND I am trying to send a second email to people who have not opened a previous email. I tried creating a new segment but I can't get the criteria right. Why isn't it possible to select individuals within a segment and send to them. There are alreadyZoho Campaigns' SMS gateway is now available for India!
Hello users, Zoho Campaigns rolled out its own SMS gateway for USA and Canada earlier. The good news is that we've now extended our services to India. If you're a Zoho Campaigns user in India, you can now seamlessly send SMS campaigns to your contacts.Pause workflow when customer replies, resume if activated by me.
I am trying to set up my zoho campaigns to pause when a customer replies so they aren't getting more automated responses but if their response isn't the type of response that would make me move them to the next stage I'd want to be able to resume themMarketer's space: How to use workflows to engage with contacts based on their past email activities
Hello Marketers, In today's post, we'll learn how to use the email activity workflow component to engage with contacts based on how they've reacted or responded to emails sent to them previously. How does email activity work? Contacts will enter the workflowError adding user in newsletter form in Zoho Commerce
1. Our goal: We let customers subscribe to the newsletter of the Sol shop. I've connected this instance of Zoho Commerce to this contact list in Zoho Campaigns. When one tries to submit data in Chrome / Edge using the form at the lower end of the page,How do personalized emails work?
Hi. We sync all our contactpersons from Zoho CRM to Zoho Campaigns. I want to personalize our emails by adding the name of a contactperson. How does this work? The field name, synced from Zoho CRM, is 'Naam voor e-mails'. So I want something like: HiNext Page
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Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.Best Way to Integrate Zoho Campaigns with Amazon SES Without Third-Party Tools
I am looking for the most seamless and efficient method to integrate Zoho Campaigns with Amazon SES. My goal is to avoid using any third-party automation tools like Zapier, Make, or Pabbly, and instead, leverage Zoho's native capabilities for this integration.
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Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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