Integration of WhatsApp with Zoho Commerce for Customer Support
I am looking to integrate WhatsApp Plus into my Zoho Commerce store to enhance customer support and communication. Specifically, I want to know how to set up WhatsApp chat for real-time assistance on product inquiries, order tracking, and post-purchaseHow to customize Check Out form, process & design
Hi Just set up my first shop and changed the design quite a bit. Like it so far! However, did not manage to change either Design, nor Content, nor Process of the Check Out. Where can I change this? E.g. - change the font of the check out forms - changeIssue with bulk importing into commerce (updating existing products)
Hello All, I'm struggling to bulk update my existing products within my shop. I have exported all the products and appended the image url (copied from another product within the file) and then important back into commerce. The file is accepted but flagsOption to Re-order from past orders
Customers would like to place a repeat order with the business entity. Currently there is no option to support this and everytime the customer has to check out following the same process. Can a option be given to reorder from the past orders?Coupons are not being accepted. (Saying expired)
I am putting together a coupon for our company's store. When I went to test it, I received a notification that the coupon is expired. (the date range should be fine though) I've tested different options for the coupon along with one of my other colleaguesDrop Shipping
We have manufacturers drop ship all of the items in our ecommerce store. that means that each item needs to have its own unique zip code to acquire real time shipping rates from that zip code. and then the manufacturer of that item gets an automatic emailapple pay
if a customer is accessing via an iphone etc and we are taking payments via stripe would they be able to use apple pay?is Zoho eCommerce dead?
Hello, we have Zoho eCommerce in our Zoho One Suite. After a year's break, we took a look at Zoho eCommerce this week. Very little has been developed. The normal eCommerce 2023 standard features are missing. Ok, Zoho eCommerce cannot be compared withIssue with Cart API Implementation - Products Not Being Added to Cart
I am writing to report an issue I'm experiencing with the Cart API implementation. I have tried multiple approaches to add products to a customer's cart programmatically, but I'm encountering difficulties. API Request Approach I am making a POST requestPre-orders at Zoho Commerce
We plan to have regular producs that are avaliable for purchase now and we plan to have products that will be avaliable in 2-4 weeks. How we can take the pre-orders for these products? We need to take the money for the product now, but the delivery willwishlist
I need to know where to find the wishlist function in Zoho CommerceZoho Commerce / Zoho Inventory Integration
How can I remove products in my Zoho Commerce products section? I have a big list of products here that are linked to our Zoho Inventory and some are published on our site and some aren't, but I'm wondering how we can remove these products from this listPinterest's "Claim website" requirement
Hi, I need to get Pinterest and my Zoho website to shake-hands. For this, Pinterest needs me to 'claim my website' by adding a piece of HTML code to the <head> section. But is this the same as "Header and footer" sections in the settings? If yes, thenHow to Customize the Member Portal Login Page?
Hi everyone, I am currently using the default member portal login page for Zoho Commerce, but I feel it looks quite plain and doesn’t align well with my brand's style. I would like to make it more visually appealing, possibly by: Adding custom colorsSeparating Inventory for Online Shop and Other Customers in Zoho Commerce & Inventory
Hello everyone, We are using Zoho Commerce and are facing a challenge in managing our stock for different types of customers. Specifically, we want to ensure that our online shop pulls stock only from a specific warehouse, while other customers (e.g.,WhatsApp For Zoho Commerce
Team: Right now all trigger based communications happens via emails. Emails are outdated and now customers wants to interact with a business through whatsapp. Does zoho commerce support whatsapp based communication?Search Bar Improvement for Zoho Commerce
Hey everyone, I've been using Zoho Commerce for a bit now, and I think the search bar could really use an upgrade. Right now, it doesn't show products in a dropdown as you type, which would make finding items a lot faster. On Shopify, for example, youIncorrect Shipping cost calculation - Zoho commerce Shipping method
Hi, there seems to be some issue related to logic used in shipping cost used. Consider the below case: For an item of 100 grams, I expect it to be 75 rupees as that is what I have given in the condition. But it calculates 0.1x75 = 7.5 rupees which isTaxes... again.
After reading the recent addition to the knowledge-base article at https://help.zoho.com/portal/en/kb/commerce/user-guide/settings/general-settings/articles/types-of-taxes, I feel compelled for the fourth year now to reiterate the glaring omission inAre downloadable product available in Zoho Commerce
Hi all. We're considering switching to Zoho Commerce for our shop, but we sell software and remote services. Is there a features for downloadable products? I can't find any information about this. Thank you very much AliceZoho Commerce - Mobile Application
Does Zoho Commerce have a mobile application for customers to place an order?Ability for customer to give feedback after receipt of an order
Is there any way we can receive feedback from customers regarding their order after delivery (other than just an email, obviuosly)? This is not the same as product reviews, as it may concern other points, but would ideally have an inbuilt reference toWhy don't we have better integration with Mercado Pago or Pagseguro?
Currently, the integration between Zoho Commerce and Mercado Pago for Brazil is very poor... Since it is old, it does not include the main payment method in Brazil today, which is PIX. Is there a date for this to finally be launched? There are numerousWhy is there no integration with native Brazilian shipping methods?
Zoho Commerce is a powerful platform for e-commerce, but its lack of integration with native Brazilian shipping solutions is a significant limitation for users in Brazil. Integrating with popular shipping providers like Correios, Frenet, and Kangu wouldHow to reset Zoho Commerce
Hi, we are preparing a new onlineshop connected to commerce and books for going live in the next days. Now we want to delete all tests and transactions we made within the development process. And also add a new tax rule which is not possible at the momentSupport for Digital Goods/Products and password protection
Hi! Some companies sell product licenses or digital products directly, these licenses are unique for each sale that later allow you to download a ZIP file with a passwod-key that can uses the same license code (for example, a market report) or, failing that, is used in the product such as an authentication in the software or a request. It would also be interesting those who sell in subscription mode and can be integrated with Zoho Subscription. Thank youEnvato Elements Templates w/ZoHo Commerce/Sites
Hi guys, We're currently running most of our business on ZoHo and we saw the recent launch of ZoHo Commerce that seems to leverage the Sites product and the Cart product. So with that said, my understanding is that HTML & CSS can be used to build a completelyCan you sell Subscriptions using Zoho Commerce?
In addition to physical products and the apparently coming soon 'Digital Products', it is possible to sell Subscriptions using Zoho Commerce?I Cannot Remove An Owner From Commerce App
Hello, Our recent Zoho admin has left the organization. I am trying to deactive his account, but I connot complete the task because he is the only administrator assigned to the Commerce app (an app we do not even use). While I can assign other users toItem 0 Stock update to Sold out.
Hi, can anyone help me with this? Is it possible for an item to be automatically marked as sold out or unavailable for checkout while still being listed on the website when the stock reaches zero?Categories vs. Collections
We have Products that span multiple Categories. Product 1 can be in Category A, Category B, and Category E. Not all of the Categories but sometimes more than one. If we set up the Products with Tags we can bypass the Category functionality and have CollectionsMultilingual website feature
Would be a great feature to have. I saw that this feature was available for backstage. I think it could be done for zoho sites too.Formato imagen Webp
Buenos días, tengo entendido quer el formato de imagen. Webp es recomendable para mejorar el timpo de respuesta ded las páginas web, obserbvo que zoho commerce si lo acepta pero yo hago las fotos con el movil en zoho inventory y el problema es que noTranslate my site
hello , How can I translate my site in frenchZoho commerce to inventory sync
Hi We are users of Zoho One and are looking at putting our website on Zoho Commerce. My question is- Does the product sync with Zoho Inventory automatically sync all items in Zoho Inventory? How do I make sure that some items do not sync? We are manufacturers and have some parts (such as screws) which we purchase using inventory but we do not sell them seperately- they get integrated in the final our product. Most of what we sell are composite items, is it possible to limit the inventory sync toSeeking Guidance on Creating an All-in-One E-commerce Website with Zoho
I'm looking to start an all-in-one e-commerce website that offers my own digital and physical products, as well as affiliate products. I want a solution that allows me to manage everything without worrying about taxes, accounting, or customer supportPrice liste
How can I specify the price list for each user based on the reseller price and the normal customer price?Zoho Commerce Custom Domain Mapping
Hi, Zoho Commerce seems currently can only accept custom sub-domain with www like www.abc.com. Is it possible to customize the domain like commerce.abc.com?Zoho Commerce Orders and Stock Sync to CRM
Hi, Zoho Commerce currently can only sync Contacts and Products to Zoho CRM. Is it possible to sync Orders to Sales Order in Zoho CRM, also as Stock. It would be better not to manually maintain the same data in 2 platforms.Out of Stock items showing in Commerce
I have over 6000 items and most are not in stock, but all items are showing up in Commerce whether they are inventory or not. What option or feature can you use to hide items in Commerce at zero or negative quantities? I currently am using Commerce forNext Page
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Separating Inventory for Online Shop and Other Customers in Zoho Commerce & Inventory
Hello everyone, We are using Zoho Commerce and are facing a challenge in managing our stock for different types of customers. Specifically, we want to ensure that our online shop pulls stock only from a specific warehouse, while other customers (e.g.,
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