The expected input type is jsonarray."
CRM says "Invalid input for Product_Details. The expected input type is jsonarray." I have searched the forums and it says that one needs to create a custom funtion. As I am not familiar with JavaScript I need advise her.
Set Static Value to Multi-Select Lookup Field - From Zoho Form to Zoho CRM
I'd like to set the value of a Multi-Select Lookup field in an entry in the Lead Module, using Zoho Flow, Currently, the Flow is completed, but the field remains empty. We receive an entry from a Zoho Form, and we use Zoho Flow to "Create or update lead"
Set Variable won't pick up map key pair values?
I've created a flow that will extract email content from a message and during testing it shows the map and all the key pair values setup correctly. I add a step to create a new variable to then extract name, email, phone number from the map and they all
Zoho Flows working fine as Test, but failing when executing normally.
Hi, I've made a flow that works like a charm when I test it, but it doesn't when I'm executing it normally. The flow starts when a ticket is created. It then goes on fetching the ticket thread, then checking the ticket thread for a priority term, then
Fetch function not working for Zoho CRM
I have a simple flow setup from Zoho forms to Zoho CRM. Upon submission, the form creates a record and the flow creates another record. I implemented a delay, and then created a Flow to fetch the record created on form submission. However, Flow cannot
Flow to send Zoho Desk data to Power Automate endpoint not working
Hi there, I have created a Zoho Flow to trigger when a ticket update is made in Zoho Desk and this then sends data to a Power Automate endpoint that I have created using their 'When a HTTP request is received' trigger. I keep getting the below error when
Flow Delay and Filter Decisions Not Working
Anyone else having issues with flows? I have now at least 3 flows that all of the sudden stopped working, and support is super slow. These flows especially are key to operating our business, and now not working we are struggling. These flows have worked
How to Sync Zoho Sheet with Zoho CRM both ways?
I would like to add/edit zoho sheet from zoho CRM and viceversa, I am trying to use Zoho Flow for that. It works fine when updating a CRM record from zoho sheet, but when the record is updated from the CRM the record will not be updated on the spreadsheet,
Updating a Zoho Campaigns contact with a calculated field from Google Sheets
Hi, I'm using Zoho Flow to add a new row to a Google Sheet based on a new contact being added to Zoho Campaigns (columns A-H get updated with contact field values from Zoho Campaigns). The next column over, Colomn i, is set up so that a score is automatically
Paypal Flow query
Hello I'm struggling to solve a paypal-> flow related problem. I have the hook in place and am receiving data from the payment complete trigger, for new and reccuring payment... after some decision filtering a new 'Subscription' module entry is created.
Extracting phone number from variable
Hi. I've created a flow between Calendly and Zoho CRM. So when someone schedules a meeting in Calendly, there is a lead created in Zoho CRM. However, I am not able to fill in the phone number field in Zoho CRM, because the phone number is included in
Integration Calendly, label Premium: what does this mean?
Hi. I'm searching for a Calendly integration. I've discovered that Zoho Flow has this connection. However, there is a label 'Premium'. What does this mean?
Date Flow Conversion in Flow! I can finally rest in peace!
Date Flow Conversion in Flow! I can finally rest in peace!
Zoho Flow (Typeform to Recruit) - Internal Server Error
I made my first Zoho Flow (YAY) and I unfortunately am getting an Zoho Recruit Internal Server Error. The Flow is ... When someone completes the Typeform They select they do not have a drivers license. Their application status becomes unqualified. See
Is there any way to collect the email and/or name of the submitter from Zoho Forms?
Is there any way to collect the email and/or name of the submitter from Zoho Forms?
Zoho Flow - Help- Typeform to Recruit
Hello! I am trying to make a Zoho Flow in which when the Typeform is completed AND someone indicates they do not have a drivers license, their status is changed to Unqaulified, in the Applications module. I would use the EMail Address in order to reference
Sending SharePoint list data to Zoho Desk through Zoho Flow
Hi there, We have a SharePoint list containing a number of fields and we would like to send this list data to Zoho Desk dynamically through Zoho Flow so that when a new list item is added, a ticket is created with the relevant fields populated and when
Creating a project with Zoho Flow and with date custom field fails
Hello, I think I found a inconsistency in how Zoho handles dates. Let me explain, as it took me 2 hours to figure out where the roblem lies, and didn't found a solution I'm using a Zoho Flow flow triggered by a Zoho CRM new Deal. The Deal has 2 date fields
Using Bigin CRM - Mandatory Field: Parent ID (Map the se_module ID here)
Hi All, We're using Bigin CRM and I'm attempting to create the following Flow: When a field is updated in a Deal/Request then an automatic note gets inputted into that same Deal/Request. 1) Deal Updated 2) Add Note There is a Mandatory Field: Parent ID
Organization info not found in request
So, I have been having this issue lately. The flows were working absolutely fine before. But since this year I've been receiving this error "Zoho Marketing Automation says "Organization related information not found in request." What could be the problem?
Flow is in black down
Hi, I'm working on creating flows from scratch. But after various attempts Flow now is down. How could I reattivate?
Sending CRM Email from Zoho Flow
Hello, I am receiving this error when I attempt to send an email from a template in the CRM through Zoho Flow: Zoho CRM says "the related id given seems to be invalid" I am currently using the contact ID in the Entity ID field. I've also tried the Template
Change of Ownership for Zoho Flow Apps
Hi there, How can I change ownership of a zoho flow connection or app from a user who has been deactivated to a different active user? "This app has been deactivated because the team members who originally installed it are no longer regular members of
Prestashop Connector
Hello, This is really a terrific addition to the Zoho Suite. I've been looking into Integromat as a similar solution to bridge between Prestashop and Zoho. Can Zoho add a Prestashop connector into Flow? Thanks, Bryan
PrestaShop Integration
Hi, Will you be adding PrestaShop integration to Zoho Flow? Thanks, Matt
When CRM Client:Products related list is updated, update same in Desk
My use-case is that when a user updates a Client(Account) in CRM (specifically when the associate and disassociate Products with that Client/Account) we want to see what related Products were added or removed. Then in Zoho Desk, we want to associate and
Update "member status" in CRM campaign
Dear Zoho Community: I'm trying to update the below field in CRM Campaigns via FLow (Member status) the problem is, I can't seem to find it in any CRM building block. I'm assuming it's "update related module entry" but that field does not belong to Campaigns
cannot create a Ticket in Zoho Desk with Fetched contact
I have a flow which fetches a contact from Desk and creates one if it does not exist then creates a ticket with that contact associated. The problem that I am running into is when I create a contact, I have the contact ID field available to use when
On Zoho Flow: Zoho CRM says "Invalid input for Email. The expected input type is email."
I am currently trying to integrate Home Advisor with my Zoho CRM using Zoho Flow. This error came up and I'm a little confused on how to fix it. Can anyone help me with this?
Flows Being Delayed By Hours
We have multiple flows being triggered by different apps that are taking hours before executing today. Some examples: Calendly to Flow Also Zoho Checkout to Flow As well as Webhook processing being queued for hours: Any reason why Flow is operating with
Zoho Flow to Zoho CRM says "Invalid input for Phone. The expected input type is phone."
Hi everyone, I created a webhook to pass data from LinkedIn Sales navigator to ZOHO FLOW. Here the simple FLOW In the image you can see the JASON, where the phone number is passed with the suffix "MOBILE:" which I think creates problems for ZOHO CRM.
Zoho flow - fetch mail
Hi, So I'm trying to fetch content of an incoming mail and add it as comment in a task in Zoho project. Is this possible with Zoho flow? If so, can i get some instruction on the Gmail fetch action. I don't know what the variable name and message ID is for and couldn't find any information how to set the fetch to fetch the email content.
Need help creating a flow Zoho Subscriptions > Zoho CRM
I am having difficulty creating a Flow. Details: The flow should trigger upon a new subscription. The Flow should update a field (within a custom CRM module) for that specific customer. The Member (contact) within the custom module has a unique ID that
Change Ticket Status (Desk) when somebody booked a Service (Bookings) with Flow
Hi, Im using Zoho Desk as a ticketsystem where i change the status manually to "Invite", to sent a link to my Service i created in Zoho Bookings, where people can book my service on their own. This works perfect except, that i don't get a feedback in
Why can't I add a lead to my journeys?
Hi everyone, I'm trying to add leads acquired through webhooks (using a form on my wordpress site) to my Journey on Makreting Automation. As you can see from the attached image, I don't understand why this drop-down menu doesn't have the list of my Journeys
Attaching a file to a CRM Deal through Flow
We have a Flow that is grabbing particular emails from an inbox, running them through Flow's DocaMatic interface and converting them to a PDF, then we're trying to attach them to a Zoho deal. This last step we're trying to accomplish with this following
how to fetch aal items from zoho books invoice line items
I have done integration of zoho books with salesforce using zoho flow. And my requirement is that whenever i create an invoice in zoho books the same should get generated in salesforce and also the product object i have in salesforce where all items in
Zoho Flow Custom Function - Collection Error
I have setup a custom function that takes a string value I receive from a webhook which is the full address provided by a user. I want to break this address into it's pieces so as to map each piece to Zoho CRM fields (ie. street, city etc). This function
Show SMS from Twilio into Cliq
I'm trying to find how to show any recieved messages from Twilio into Cliq, is this possible and if so how? Thanks in advance.
Sheets + Flow + Books
I have a Flow looking to updated or created rows in Zoho Sheets. Then it should create an invoice in Books. No matter what I do when testing the flow I get the final error in the Books flow test showing Zoho Books says "Invalid value passed for bulk_update"
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Hello everyone, We're happy to share with you that Zoho Flow has completed 5 years since its launch in 2018. With an objective of simplifying the need for custom integrations amongst everyday cloud apps, we launched the platform supporting 100 cloud apps

Most Discussed Topics
Help with google calendar flow
Hi, new to using Zoho Flow and setting things up. I've created a module in Zoho CRM called "Jobs" and put the relevant fields I need, I am then using Zoho Flow to create a flow that will create or update an event in my google calendar...... I've managed
Flows that should be triggered on "sales order update" stopped
I have two workflows that use "sales order update" as the trigger. For my sales orders, I use custom statuses. One flow is triggered when a specific sub-status is set, and the other when a sales order is closed. Both workflows stopped triggering in the
How to Add Products to Leads in Zoho CRM using Zoho Flow Automation
I am currently working on automating the integration between WooCommerce and Zoho CRM using Zoho Flow. My objective is to streamline the workflow such that when a new order is placed in WooCommerce, a corresponding lead is automatically created in Zoho
Allow Dynamic Department Selection in Zoho Flow's "Zoho Desk - Update Ticket" Module
Hello Zoho Flow Team, We hope this message finds you well. We would like to request the ability to pass the department as a dynamic variable within Zoho Flow's "Zoho Desk - Update Ticket" module. Currently, this field only allows static department values.
Issue fetching Line Items in Zoho Flow from JSON Response
I'm having trouble fetching product details (line items) from the JSON response in Zoho Flow. While I can access other details, I'm unable to retrieve product information. I can't access the "Line items" data in Zoho flow. Any advice how to resolve