Unable to send invoice via email
I am trying to send my invoice to the client, but it says email send failed. Would appreciate prompt help.Email draft invoices
Hi, I'd like to be able to have the option to email a draft invoice to a client without the invoice being converted to "open" status. Some of my clients like to check a draft invoice before it is formally issued so this functionality would be very helpful. Many thanks, MarkAlways different template formatting?!
Hi, In the last 6 weeks I had to do smaller alterations on my invoicing template but made sure that I never touched the HTML code itself. Everytime I saved the template something else was different on the exportet PDF file. Mostly the line-height seems to change everytime it changed the template. Last time I had to increase it to make sure it looks good this time around the line-height seems to be defaulted to an "auto" value that I can't alter. I tried to change the line-height in my body tage likeReports, Payment Options & Overdue !
Dear Mani, Greetings ! We have started using Zoho invoice and its simple & easy to use. Nice work. Here are our suggestions for improvement and to further enhance your product. 1) Add Payment Option - you need to also give paypal, other payment gateways in drop down list as some of our clients pay it directly through paypal instead of using the link generated by zoho 2) Reports - We would like to have summary reports possible like the ones in the home page of zoho invoice. Say If I want to see theAmount/Balance inconsistency with
Hi, Our base currency is EUR, but we invoice in USD a lot - noticed that when we create an inv. where 1 EUR = 1.54290 USD, the Amount/Balance shown in the list of Invoices is off by 0.01 Euro - see attached. If we enter the USD value as 1.54, then there is no problem. Thanks, AnthonyZoho Invoice Service Upgrade on Sunday 10th August 2008
Hi We are planning to upgrade Zoho Invoice Service on Sunday, Aug 10, 2008 between 21.30 and 23.30 hrs PDT. The service will not be accessible during the specified hours. Regards Prasanna ZohoInvoice Team http://invoice.zoho.comEditing Estimate
Hi, I created an estimate and saved. I then went back to edit it and the estimate got all screwed up by putting each line item on a separate page. Now my estimate which should have been one page long with four line items was four pages long. What went wrong? Is there a fix? I ended up having to delete the invoice and start over again. This is not good as it wastes one of my estimates/invoices per month. Thanks, TanyaEditting Payment
I have an invoice I created for a customer. I accidentally created a payment for the full amount of the invoice, but I only received a partial payment. I can't see how to edit or delete a payment. It also seems that I can't open the invoice. I think it closed automatically when I added the full payment. Could someone help me to delete or edit a payment for an invoice? Thank you! BrentCan't import Email Address for the Customers
Could you add more importing fields like email address. I tried to import them but it doesn't map over.Service Upgrade Planned on 20th July (Sunday)
We are planning to upgrade Zoho Invoice on Sunday, July 20th, 2008. This upgrade at the max will take two hours to complete and we are planning it between 21.30 and 23.30 hrs PDT. The service will not be accessible during the specified hours. Regards Siva Zoho Invoice Team http://invoice.zoho.comCustom template changes do not show up in live versions
I updated the column headers in a custom Estimate template as follows: "Qty" --> "Hrs" "Discount" --> Deleted this heading When I make an estimate the old values remain. I would like to get rid of the "Discount" column all together. We do not have any discounts. Please advise. These issues are show stoppers for me. I need to have the possibility to make an estimate where work is quoted on Hourly rates or on Daily rates. Other than that this is a great tool. Good work ZOHO!!Support for pre-paid taxes
We have added support for pre-paid taxes in Zoho Invoice. You can get details about this feature from our blogs Regards SivaThe help in project creation is necessary
i am trying to designcreate a internet the project site database that will allow guests to book a room and pay for their stay just like in a normal booking or an on-line booking,can someone think of the entities i should use for that? this is just for self exercise..thanksCan only see 1st page of invoices
I can only access the first page of invoices using Firefox and Safari browsers. I can't even use the option of opening more than 10 invoices per page. A few days ago I was getting an error page when accessing the invoices. Help please....thanks. JDWhy my customers can't receive my e-mail?
I have send invoice to my customers but my customers can't receive e-mail. Why..? anyone can tell me pleaseInvoice data export
Is there a way to export all my invoices and customer data from the Invoice module?Import/Export feature
I am just curious if invoice is able to import/export yet? If not, what is the timeframe of implimenting this essential feature?Problem with Latin Characters
I am writing from Spain and I have a problem with the characters, like "�" or "�". When editing an invoice everything seems to be ok, but when I print out or export to pdf, it doesn't seem to recognize them. They become garbled. Help please. ThanksFrom Quickbooks to Zoho Invoice
We have been using Intuit Quickbooks for our invoicing until we recently discovered Zoho Invoice. Although Quickbooks does a lot more than Zoho Invoice to manage your company accounts, wages, VAT etc, we simply didn't use the features and all we were using it for was to create our invoices. The main problem was the fact that we use multiple PC's in several locations and it wasn't easy to share the data file with a single licence copy of Quickbooks. I'm sure buying multiple copies of Quickbooks andInvoice Logo Quality Looks Terrible
On the 'Logo settings' page. I have uploaded a 'System Logo' and a 'Invoice Logo'. The 'System Logo' shows up perfectly fine but the 'Invoice Logo' looks horribly pix elated when an invoice is exported into PDF format. I tried uploading the exact same image that I used with the System Logo. I used photoshop to create multiple versions to see if I could get it to work. I tried using .gif and .jpg. I tried making it 140px x 60px, 280px x 120px, and even larger (while maintaining the same ration) inPossible to Add Old/Paid Invoices (History)?
Hi, We are basically moving our accounting/invoicing from an online service to Zoho Invoicing, and I was wondering if it is possible to enter already entered/paid invoices to the system so that we can have complete (back)history on file. What I mean is to enter for example an invoice from March 2008, using the old invoice numbering system, and then mark it as paid, etc so that old invoices are all kept on the system in once place. Is something like this possible? Thanks, AnthonyAdding Variable/One-Off Items
Hi, What is the best way of adding Variable/One-Off items to an (already existing) invoice? I have created an invoice, but forgot to add Shipping Costs. Now I want to add the shipping costs, but this is a variable cost of course depending on weight/country - so I don't necessarily want to create an item with a fixed cost. But I cannot create a 0.00 rated item, which I can amend at the time of creating/updating the invoice. What is the best way around this? Thanks, AnthonyFiltering in Invoice, Client lists, reminder email
A few suggested improvements: 1) Have you thought about adding some kind of filtering on the invoice and client list pages? As I add more clients and invoices it is getting harder to find specific invoices or clients, so a filter list box, where some matching words could by typed, would really help. 2) When viewing a client, it would be great to be able to get not just a summary of open, late and closed invoices, but also to be able to click on those summaries and get the actual list of these invoices,(How) Can You Delete Custom Invoice Templates?
I have created a custom invoice template, but like to delete it... possible? If so, how because it seems you cannot delete the 1st custom template.Online Payment via PayPal - Wrong Currency
Hi, Houston, we have a problem :) We are a EUR company, and issue GBP equivalent invoices. Whereas the PDF invoice sent out has the correct converted amount (GBP 592.50) on a 750.00 EUR invoice, when you click the online payment link in the email, you get to PayPal, but the payment shows up as 750.00 GBP instead of 592.50 GBP. Let me know if you need more info. Thanks, AnthonyAdditional Attachments
I bill clients for professional time plus out-of-pocket expenses. I scan my expense receipts to PDF. I would like to be able to attach my receipts to the invoice PDF when I email them.logo
I must be doing something wrong as I still cannot get the image or logo to look good even when I follow or the correct sizes, can someone help with thisCosts/Profit
I would like to be able to see my costs and profits on each quote also be able to set commission rates.USD not GBP
Help, have set all setting to United Kingdom,. however on the invoices and estimates its coming out as USD not GBPClient gets error message when she clicks on Paypal link
When I send an invoice, I include the Paypal link in the email. I've tested the link and it works for me. However a client says she gets this error message when she clicks the link: --------------- Zoho Invoice The page you are looking for is temporarily unavailable. This can be because of an unhandled error or network connectivity issue. We will duly fix this issue. --------------- The same link works fine for me. What could be happening? She works at a major US corporation and is probably accessingZoho Invoice Service Upgrade
Hi We are planning to upgrade ZohoInvoice Service on Friday, May 16, 2008 between 22.30 and 00.30 hrs PDT. The service will not be accessible during the specified hours. We are doing enhancements on our Tax Systems. Regards Prasanna ZohoInvoice Team http://invoice.zoho.comNo CNY currency selection
Dear ZOHO Invoice, I can not select Chinese currency in the invoice setup. Is this a bug or is it unintended. tahanks. ACBMarkup for Items
Hello, I find this tool very useful, but is important to add the markup rate for the items. ThanksTax Breakup Error
Hi, I've been using Google Apps for ages now but wanted something that could generate online invoices, CRM and various other tools that Google don't provide. So WOW is what I said when I discovered Zoho today. I'm in the UK and have added VAT @ 17.5% but when I add items to my test invoice I get a couple of pop up errors. The first says Taxbreakup.9528000000004028 is null followed by javascript error: Taxbreakup.9528000000004028 is null Although the net value shows, even when I choose VAT from taxSupport for Japanese characters
Hi, I'm a japanese who was trying to use Zoho Invoice for a while, but in vain. Unfortunately, the PDF export function doesn't seem to support Japanese characters: they show up blank where expected. It's really too bad since the rest of the features (ie. settings and custom templates) seem to accept Japanese characters. Is there any future plan to support Japanese? or any trick to get rid of the problem? Cheers,A couple more template issues
If I set the template to use a different one other than Classic from the Invoice Settings it still reverts back to Classic when creating a new invoice and I have to choose the correct template from the drop down template list. Also my logo looks quite pixelated on my invoices, even though I've set it to the recommended 140px x 60px. I'm using a jpg image and it looks fine on the logo settings page, just pixelated on my pdf invoices. SteveEmail address field validation
On adding new customers, the system not only validates the postcodes, (of which I see a problem has been raised and is being dealt with) but also the email address field. I can enter a customer okay if I leave off the postcode, it will not allow me to add a customer without an email address. I know we're all internet mad nowadays, and I'm sure you'll find this hard to grasp, but not all my customers have email addresses!!! So I'm having to put a fictitious email addresses in that field just so I'mUK Post/ZIP codes
I have just stumbled across ZOHO Invoice and it looks like the perfect solution to my small business needs. However, I have just tried to add a customer and the system is refusing to recognise a UK post code. Has anyone else experienced this and, if so, what do I need to do. I am really keen to switch to this system but since 90% of my cusotmers are UK and Ireland-based, I need the system to recognise and accept UK postcodes.Signature is displaying twice
This problem hasn't occurred before. But recently whenever I send out an invoice my signature appears twice in a row in the email.Zoho Invoice Service Upgrade
Hi We are planning to upgrade ZohoInvoice Service on Sunday, May 03, 2008 between 22.30 and 00.30 hrs PDT. The service will not be accessible during the specified hours. We are doing some database changes for ZohoCRM Integration. Regards Prasanna ZohoInvoice Team http://invoice.zoho.comNext Page
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What's New in Zoho Invoice | August - October 2024
Hello everyone! We're excited to bring you the latest set of features and enhancements made to Zoho Invoice from August to October. In this, you'll learn more about the following features: Unveiling South Africa Edition of Zoho Invoice Introducing ZohoAuthorize.Net Update: Disable Transaction IP Velocity Filter to Avoid Payment Failures
We’re updating the Authorize.Net integration in Zoho Invoice on November 20, 2024. This update may cause payment failures in your recurring transactions if the Transaction IP velocity filter is active. What You Need to Know About the Transaction IP VelocityTips and Tricks #1: How to send automated payment reminders to customers in Zoho Invoice
Dear customers, We are starting a Tips and Tricks series, wherein, we'll be sharing insights on how you can tap into each and every feature of Zoho Invoice. We are commencing this series by discussing how you can set up automated reminders in Zoho Invoice. Receiving payments is an important part of any business as it's one of the main sources of cash inflow. Each delayed payment means that you're working with money spend from your pocket. It is therefore crucial that you remind your customers toUpdate on PDF Download Issues Caused by Antivirus Software
Hello everyone, Antivirus software is designed to protect your computer from malicious software and threats. However, they may mistakenly identify legitimate files and software as threats at times. This is known as a false positive. We have received reportsEnhance your PDF templates with new customization features
Hello everyone! We're thrilled to introduce a host of new updates in Zoho Invoice for both iOS and Android mobile apps! You can now customize the color of invoice templates, include bank details, add your signature to invoices, making your invoicing more
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What's New in Zoho Invoice | August - October 2024
Hello everyone! We're excited to bring you the latest set of features and enhancements made to Zoho Invoice from August to October. In this, you'll learn more about the following features: Unveiling South Africa Edition of Zoho Invoice Introducing Zoho
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Zoho Invoice Will Soon Discontinue Support for Older Browser Versions
Hello users, Starting from May 15, 2024, Zoho Invoice will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanZoho Invoice: Playing Back 2023
What's New in Zoho Invoice - Q3 2023
Hello everyone, We're back with several updates and enhancements to make your invoicing experience better. Read the post below to discover what's new. Stripe Recurring Payments (India Edition) If you have integrated with Stripe, you can use it to collectZoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,How to maintain steady cash flow during the COVID-19 crisis using Zoho Invoice
Dear customers, I hope this finds you and your loved ones in good health. As we are witnessing, the COVID-19 pandemic has started taking a toll on businesses of all types. Here are some useful tips that could help you streamline your invoicing and AR processes to keep your business healthy. 1. Communicate clearly with your customers: During this period, transparent communication with customers is a necessity. A lot of businesses have started displaying messages on their home pages, explaining their
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