How to downgrade to free account in zoho mail
Hi, I have a paid account with zoho mail with 2 users. I'd like to downgrade to a free account, but in the subscription menu it won't allow it. So How can I go back to a free account?
Junk Mail Rejected
Hi, My emails are being blocked saying "ERROR CODE :550 - "JunkMail rejected - sender4-op-o16.zoho.com [136.143.188.16]:17697 is in an RBL on rbl.websitewelcome.com, see Blocked - see http://www.spamcop.net/w3m?action=checkblock&ip=136.143.188.16" Please
Spamhaus Block
Hi guys, can someone please look into this as a matter of urgency: ERROR CODE :550 - 5.7.1 Service unavailable, Client host [136.143.188.50] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/136.143.188.50
Operation not permitted
Hi! Domain already verified but still can`t add users - Operation not permitted.
Zoho Mail - javax.mail.AuthenticationFailedException: 535 Incorrect authentication data
I am receiving this message via Zoho Mail. We are able to receive emails but when we send emails this error appears in RED - javax.mail.AuthenticationFailedException: 535 Incorrect authentication data I feel SMTP server is incorrect and not able to send our emails. Can we get some help with this issue. Regards Jacob
Valid email address getting the "invalid" error
Hello -- This is going to sound far more complex than it is, so bear with me... :) In order to protect my real email address, I use SpamGourmet's service to get & reply to messages. The problem is that in order to reply, I have to use a # in the "to" field, which causes Zoho Mail to claim wrongly that it's invalid. Their site explains it this way: "Use this address to send a message to example@domain.com label.myusername.code.example#domain.com@ob.0sg.net that will be from your disposable address
Zoho stopped receiving emails from Wordpress/Contact Form 7
Recently (we think about 2 weeks ago), messages sent from our Wordpress website www.h2gold.com.au, using Contact Form 7 and Google recaptcha, stopped being received in our Zoho mail. The website is about 4 years old, and was configured with Zoho's MX records from the start. And worked fine most of the time. I have since updated Wordpress 5.3 and CF7 5.1.5 and also upgraded Captcha to V3 with new keys. All indications from the website indicate everything should be fine. Green box message "Thankyou
HELP: My Zoho Account Doesn't Receive Any Emails
Can someone please offer some help. My Zoho account has not been receiving any emails for over a day now. I can send emails but I've tested the account and no emails are being received. Also, can all the emails that have not been received be recoverable? I have lots of business emails that I need to review. Thanks, Steven
Domain already exists
Hi, I tried to add my domain creativecolumnist.com but its showing as Domain already exist. Please release if it has already been associated with Zoho, I am the real owner of that domain.
Mail delivery failed: returning message to sender
Hello, can you please check why your email server reject our email to our clients ? here is example 541 5.7.1 Mail rejected due to antispam policy our servers Received: from qis.host ([2001:49f0:d014:5::3]) Received: from [103.119.112.200] (helo=qis.host)
NO PUEDO CONECTAR SPF A WIX
Tengo dominio y hosting en wix, ya conecte todo, solo el spf no se conecta ya lo intente con distintos spf y con el que viene en la pagina y no se activa, cual es la solución para poder activar el spf en wix?
Import validation masks so restrictive and patronizing - makes contacts import unusable.
I tried to import a large contact list into Zoho mail contacts. The CSV import filter imposed - which is not under my control and I cannot change it - balked at every single record. I think it should be within margins if I want to import a phone number
Enable Email-Forwarding for outgoing emails
I have recently started using Zoho Mail for my organisation. From the admin control-panel I have created some users for my organisation Since all outgoing & incoming emails on company's email id is company's property, I want to forward both these emails
I am not receiving emails from one certain domains
Hi, I am not receiving emails from one certain domains, but I can send to them and they are receiving it. I added the domain to the allowed and trusted list and I set all the verification to move to quarantine instead of permanent reject. The domain is
This domain is not allowed to add in Zoho
hi I have this problem. I can receive incoming messages but I cannot send them Since I have a shop in a salla
Unable to verify email forwarding address
I am trying to setup email forwarding for my Zoho email. I am currently on the free trial. I have tried: - Adding the email forwarding address under Mail Accounts here: https://mail.zohocloud.ca/zm/#settings/mailaccounts - Adding the email forwarding
Blocked Account, Please assist.
Good Morning / Dear Sir/Ma’am May this email find you most well today. I was checking how to unblock my email account online, that is, karishma.maniram@nicheintegrated.com and came across a related article that advised Me to send an email to this address
SMTP Authentication Failed
Hi there, I have registered a free account today and I got the SMTP working under the free plan. Then I tried to upgrade my plan. At the first time, I cancelled the transaction due to the insufficient balance in my PayPal. And then I found the SMTP stopped
Is there any grace period for zoho mail subscription renewal without losing mail and it's full operations ?
currently our business is using zoho mail lite 10gb plan and I changed the plan to zoho workplace standard, but my renewal is tomorrow. If i didn't renewal subscription before the renewal date will i get grace period? without effecting our mails operations
Setting up Zoho with phpBB
Hello! I'm trying to setup phpbb to use the built-in smtp. Unfortunately, I keep receiving this error message when sending a test email: Email error » EMAIL/SMTP /adm/index.php?i=acp_board&sid=71c0ca8a2675f28cec74cb67c08c26fa&mode=email Ran into problems
Não consigo criar e-mail com meu dominio
Já cadastrei o DNS, já foi reconhecido o registro. Porém não acho a página onde pede pra criar o e-mail, nao aparece pra mim e nao estou sabendo achar manualmente. Quero o e-mail com meu dominio mas nao consigo
Not recieving specific emails
Hi, i cannot recieve specific emails into my zoho account, im hosted through siteground and have all the MX records etc set correctly, some emails come through, but emails from say other websites conformation emails do not come through. i have another
compose button is gone. how do I find it?
compose button is gone. how do I find it?
Unable to do payment in INR Indian Rupees
Hello Sir, I want to upgrade the mail storage space for 2 users, please guide me through the payment procedure as it is showing in dollar currency, I am unable to pay and if you can give us a gift credit coupon it will be a great help as we are a startup
Error: Mems.vn Domain already exists
Hello! I'm new owner of domain mems.vn. I want to register an email system using zoho. But the system messages "Mems.vn domain already exists". Sure, no any record relating to zoho on my domain. How can i do to remove my domain and register again. T
Urgent Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
I have this email service@7ggbrand.us, but I couldn't send outgoing email. Can you please help?
Cannot recieve email from sub email
I have enabled stream and "include email" but i am still not recieving emails from these sub emails. pls help
Zoho Mail Sort By Sender & Subject
Is it possible to sort emails by sender ?
No Sorting mails
In my zoho Mail no more option to sort the emails appears. I also did not find in settings about this.
Sort by date and hour seeing last received first
Hi, I just got my email account into zoho mail. Id like to sort by date and hour so the last emails I receive are the first in the list. I couldnt find any configuration about that. By the way, Zoho Mail havent imported all my server folders. How can I do that too? Regards,
Automatic back up or export of mails
Hello, I wanted to inquire if there is a way to automatically backup or export all my mails in zoho mail to a workdrive folder or a zip file every day at midnight. Awaiting your reply. Regards, Kian K.
Delaying Call Response!
Zoho almost finished my airtime on call, as I waited for a registrar to pick up my call and attend to me in Nigeria. I waited till I could no longer bear the loss, I had to end the call.
Mark an email as read from the notification - Mail
Hey Zoho Mail Users, In the latest Android version(v2.6.19) of the Zoho Mail mobile app, we've introduced a new feature that allows you to mark an email as read directly from the respective email's notification. This enhancement enables you to manage
IPv6 support for Zoho Mail?
Hi, Is there a timeline by which Zoho plans to add IPv6 support for its mail servers (MX & SPF records)? Best, Roshan
How can I change iOS display setting at night?
It seems like at night the two light daytime settings themes (white with blue on top or just white) are not available and I am forced to choose among a few other colours that I really don’t want, I.e., black, blue or orange. Is there a way for me to always
Delete Zoho Mail
How do I delete my primary email from zoho mail? NOT my account email!!! The emails I've added from my domain to be used for zoho apps. Zoho mail has single handedly destroyed all communication within my business and I'm seeing nothing but huge problems
Search emails in Inbox but not archived?
I have 2 address coming into a single inbox. I'd like to create a Saved Search that says.... to: address1@email.com in: /Inbox -in: archive Is this possible? Thanks!
Sort by last name / first name is mandatory in Zoho Business
Hi, I'm at the beginning using Zoho Business. There are two issues I'm not very pleased with: 1. Sort by last name does not work. When selecting 'Sort By Name' the contacts are sorted only by the first name. Is there any option to switch to the last name? 2. The field 'First Name' is mandatory. imho this is not very sensible. I have lots of customers I do not know their first name, but always I know the last name. Is this a bug? Is there a useful solution or workaround? Entering a blank in the first
Sort by subject
Hi, We could previously sort mail by subject but apparently no more. Can this be reinstated? Thanks.
sort mails by size
We can sort mails by object, by date .... but not by size
Next Page