Downgrading account don't work
Hi! i need to downgrade my account to 12 licenses (i have 18 today). I have inactive all users so we only have 12 but I cant save when I try to downgrade the subscription. Need help before renewal.MFA & MS Outlook
I just installed the Zoho MFA app, and there's a problem. MS Outlook, on Mac, iPad, and Win10, can no longer access my email account. I can get in using a web browser, but not with Outlook. Outlook says it needs a password. I've tried my old password,Email setup with Cloudflare
Hi all, I’m trying to host a newsletter on Ghost and am new to this. I’ve ChatGPT’d until I can no longer, need help please. I registered icjoe.com with cloudflare and am using Ghost for newsletters. I want to manage auto response emails etc so i gotFix Message failed: 554 5.1.8 Email Outgoing Blocked
We are running into an issue using our Zoho mailboxes and are getting this error when trying to connect via SMTP: Message failed: 554 5.1.8 Email Outgoing Blocked. We are sending emails to help our applicants get more job interviews and we use Zoho mailBlock/Reporting Spammer companies like Advids
Hello All, I've been battling spammers for a long time. Many servers went down after my complaints. Most of the spammers gave up after a while because the bounce rate increased and they got tired of buying new servers. One of those who have sent spamError: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
We are experiencing unable to send mails. Kindly please fix and unblocked our company account, we are just starting the business a few months ago, Sending an emails to introduce our company profile is the most important. Company emails: info@stylishhomei.comError: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hello, we already submited a request, but since we get no mail confirming the submission, we are reporting the problem here. We are using mail on zoho for domain digitiup.com (zoho european mail server) and we can't send emails since last friday/saturday.How do i change my "from adress" to a group alias instead of my primary email when mail merging?
When mail merging I would like the "from address" of the emails to be a group alias instead of my primary address. How do I change it to be my group alias? For context the attached image is my view od the tool.ERROR DE CORREO DE REMITENTE
Actualmente estoy presentando un error de correo de Prueba de Remitente lo cual se demora 6 minutos en dar una respuesta Mail Delivery Subsystem <mailer-daemon@googlemail.com> 13:36 (hace 35 minutos) para mí Detectar idioma ingles Traducir mensaje Desactivarsub folders disappeared
Hello, all my subfolders disappeared together with all emails. Please advise its very urgent as all of them are my clients. As well I cannot add any new subfolders.meu email está bloqueado para envio
Voltei a usar meu email e está bloqueado para envio.How do I unblock my email？
Hello ， I can't send my email anymore, the reason is 554 5.1.8 email outgoing blocked. I need to contact my client today. So how can this be resolved? Thanks in advance.Help! Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hi Zoho team, I have sent emails to support but received no response, can you please help fix it? I'm experiencing the outgoing block. my email is hello@aleksabozinovic.com Nature of business: web design Type of emails sent: we are starting the business,Zoho Mail App - Schedule to send later
Would like to see schedule email to send later option for iOS / Android app as well. Currently it's only available on the desktop app or web browser version. This will be very helpful to have.Urgent issue: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hi there, after my support tickets are still left unanswered, I'm trying my luck here: The email accounts in my organization have all been blocked from sending out emails (Reason:554 5.1.8 Email Outgoing Blocked). No idea why. We moved our email accountsSPF configuration failed
Zoho toolkit shows SPF record but when I tried to verify Zoho Mail Admin Console it showed SPF verification failed. What is the reason behind this? Can you please help me to get rid of this problem? I've facing another problem with setting the MX priorityMissing subfoulders in Outlook
I have migrated my email hosting from Namecheap cPanel hosting. Now all my Inbox and other subfolders are missing. I have tried what I could find, but nothing seems to be working.Where to find the sent emails from a shared mailbox
Hi, actually I want to have a mail account like info@mycompany.com as the central point of contact with customers. I already switched from distribution list to shared mail box. But I still don't understand how to use it the right way, so that also myERROR CODE :550 - 5.7.1 Service unavailable, Client host
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxx.xxxx@xxx.com.bn, ERROR CODE :550 - 5.7.1 Service unavailable, Client hostZoho Mail Subscription Downgrading Failed
Dear Zoho Team, Please help. We need to downgrade our Mail Lite Plan from 13 users to 11 users (number of user to reduce = 2 users). However, whenever we click the "Downgrade" button to continue the process, it always directs to this: which indicates that the downgrading process failed. Please help us to complete the process or guide us if there's something wrong that we can resolve immediately. Thank you.Free Webinar Alert! Boost your productivity with Zoho Mail suite apps
Hello Community, We're here with a free webinar on helping you Boost your productivity with Zoho Mail suite applications. Click here, to register!Contact list
I have sent it to 5728 contacts . But it reached out to 500 contacts . Please let me know what's the exact issue is .facing error 550 5.4.6 at zoho mail how to resolve it
Hello, I was trying to unblock my self in zoho mail and this screenshot tells me that I am still restricted what other ways I can do because emails are really importantfacing error 550 5.4.6 while sending emails
Please help me fix this issuezoho mail restricted
hello pls help me unblock my account: sadmin@generation-success.com I use the captcha awhile ago but did not resolve the issuePlease unblock my email.
I am not receiving new emails and I can not send emails because size Exceeded limits. But I deleted old emails and system inform: 0.02 GB of 5 GB Used. You can check: https://i.imgur.com/kpn14q5.png But, I have not sent or received email. Please fix.Can't Create Group - Error
Hiya, I have created one group but when I try to create a second I get the message: You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Any pointers?Předsedou se stal
Dobrý den, když Zoho mail v prohlížeči Chrome, zobrazuje se mi nabouraný podpis. Před jménem mi naskočí věta: Předsedou se stal. Podpis v Chromu nejde změnit (věta tam automaticky přeskočí vždy znovu). Když spouštím přes Firefox, vše funguje dobře. Withdraw process pending
Withdraw process pending in my accountHow to setup DKIM / SPF in Zoho Mail
Hello there! I'm having a hard time understanding how to setup the TXT records for SPF and DKIM with Zoho Mail. I'm following the instructions here: https://www.zoho.com/campaigns/help/setup-spf-dkim.html Specifically, when it comes to the value for theadding a new email to my account
I added a new email to my account. Now it says to verify email address enter the OTP that has been sent to the new email address. Where do I find the OTP?Old @zoho.com is now @zohomail.com
Several years ago I created this account and it was @zoho.com, now I see that it is @zohomail.com; how can I get access to my old @zoho.com domain, or access that old mail?cancellation
Hello, please I like to cancel my subscriptionCant recieve emails
i have added MX record and it has been verified, I can't recieve emails but can send. If i send email from other mail id, it reverts with address not found. Please resolve it ASAPNo recibo mails especificos.
No logro recibir mails de Notificaciones, Newsletters de envios con tecnología "mandrillapp". Necesito poder recibir copia de los mails de marketing que enviamos desde nuestra plataforma de Email marketing y notificaciones de cambio de estado de ordenesCool hack to find your Zoho Mail ZB code
G'day! We have previously replied to several posts from Zoho Mail clients requesting their zb code. This is the code that is used to verify your domain when you first set up your Zoho Mail account. There are some cases when this code is needed again and you may not be able to get it from the CNAME record on your domain. The problem is once you have verified your domain the first time there is also no way of finding this code again from your Zoho Mail control panel. Watch this video to learn a cleverIs the "shared mailbox" a must to enable TeamInbox, or does it work with a distribution list as well?
Hi, I started with a distribution list for a team, as at this time it wasn't possible to create a shared inbox with the trial version. In the meantime I have the Zoho One licences and tried to setup the TeamInbox but it doesn't work. The mail I want toUnable to receive emails on outlook
I am able to send on outlook, but unable to receive. None of the settings have been changed and it was working perfectly up until a few days ago.Mx Records
Hi all i have mx records entered in dns correctly and zoho toolkit has verified it all however i am unable to verify it in admin area. we had emails working perfectly before but we have moved to another hostining and had to set it up again. site isIncoming Emails Landing in my News Letter Folder
Hello, Most email is landing in my inbox but those that come from a web form from my site are landing inside my News Letter Folder. What do I need to do to make them land inside my inbox? Thank you, CindyNext Page
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Brand Indicators for Message Identification(BIMI) support in Zoho Mail Android app
Hello, everyone! In the latest Android version(v2.7.7) of the Zoho Mail mobile app, we have brought in support for Brand Indicators for Message Identification. Now, the brand's logos and verification mark will be displayed on the email. Brand IndicatorsFree Webinar Alert! From Inbox Chaos to Holiday Calm: Wrapping Up Work in Zoho Mail
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Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. EnsureImportant update on Group Management | Zoho Mail
Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automaticallyMastering email etiquette and best practices to follow in Zoho Mail
Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your
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Cannot login to IMAP all of a sudden
This morning in Australia my Android and MacOS email clients can no longer login to IMAP. It's asking for a password. This has not happened before. Is there a technical issue? I can still login from the web browser though.Thunderbird no longer receiving emails
Since 8.15 am yesterday. Three machines all running Thunderbird. Three different ISP's. Emails in inbox are no longer downloading (sporadically they do then stop again). I can send but messages do not appear in the sent folder. Webmail working OK. AndroidEmail fetching/downloading from IMAP Problem.
Ive been trying to fix a fetching problem with my IMAP on Zoho Mail in a month now. I cannot manage it to sync eventhough everything says succesful, Then i deleted IMAP and added again. But now my Folders does not even show up. I have no idea. ThanksIMAP not syncing
Since yesterday (at least that's when I first noticed it) my IMAP clients on my MacBook and iPhone aren't syncing properly with Zoho. Looking on webmail I see messages from today that are just not appearing in my mail client on my devices. It just seemsWhy is Zoho support so bad?
We all noticed the IMAP failure last week (see previous threads) We all discussed it on this community site and yet no-one from Zoho support seemed to notice. All of their "status" pages showed nothing wrong (I guess they are fixed to show green/working?)
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Free Webinar Alert! From Inbox Chaos to Holiday Calm: Wrapping Up Work in Zoho Mail
Hello everyone! We're happy to invite you all to our upcoming webinar: From Inbox Chaos to Holiday Calm: Wrapping Up Work in Zoho Mail. Break free from email overload! Join our webinar to learn how Zoho Mail helps take control of your inbox management.Zoho Mail POP & IMAP Server Details
Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. EnsureImportant update on Group Management | Zoho Mail
Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automaticallyMastering email etiquette and best practices to follow in Zoho Mail
Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate yourImportant update! Re-authentication mandated for sensitive admin operations in Admin Console.
Dear Zoho Mail Community, Hope you're all doing good and staying safe! As we strive to provide you with better security for your business email needs, an additional measure has been taken to ensure more security to the sensitive Admin Operations performed
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