Join us at Zoholics 2015: Productivity and Collaboration
Hello Zoholics! We at Zoho know that improving productivity and collaboration among your employees is vital to the success of your business. We believe in this idea so strongly that we built an entire set of applications devoted to this! Zoho applications such as Mail, Docs, Projects, Connect, etc. all seamlessly integrate with one another, allowing for greater productivity and collaboration among your teams. Not only do we think businesses like yours
Zoho Timesheet Question
Im using Zoho for managing a support project.We receive daily tickets in an extrnal system and we replicate that ticket in ZOHO. My developer then works on that ticket daily and puts time (on a daily basis). He does that for multiple tickets on a daily basis. He puts his daily hours in Zoho timesheet. Is there way I can find out the total number of hours (across all dates) the developer has worked on a particular ticket in Zoho? Thanks
delete a portal user?
I recently deleted a portal user. Or at least I thought I did. I was still able to login on the portal as the user and they still had access to projects. How can this be? When I logged out and logged in again as the admin/portal owner, the user account had been restored. We have employees and/or clients come & go all the time and must be able to delete them without having to worry about them logging in. Thanks.
calender
i want to show only milestones in calender view can i do that?
How do tasks get a sequence number
I don't see any sequence numbers recorded for my tasks
customize columns and adding custom fields
Having the option to select what columns appear in the zoho project screens would be ideal. For example to see the customer name associated with the project...or project manager name, etc. And of course the option to add custom-fields is almost a requirement please!
Reporting over a project group
So I have the ability to group projects, which is nice. However, I cannot filter on project groups , which is exactly what I would like to do:
Get activity related item ID
To avoid high consumption of the API I thought about using the Feed the project to determine the data to be synchronized in my integration. But in the returned data, there is only the activity ID, there is no related item ID field. I can find this data through the activity ID?
Client User Responding to Forum Post
We have a client user who is responding to a forum post via e-mail. He clicks the button to reply, the correct e-mail address comes up, but the response is not making it into the project itself - not on the forum, nor anywhere else. He has encountered this issue multiple times now. Any thoughts on what he may be doing wrong, if anything? Thanks for your help!
Can't see closed Tasks in Project
So I've got a team using Zoho Projects and we can't seem to see the tasks that people complete. I change the filter to view closed tasks and I only see 1 task of my own that I completed when first testing out how the project software worked. I am the project owner and not being able to see what people who are part of the project are completing. It's really frustrating. Please let me know if I'm doing something wrong. Thanks! - Anthony
Custom field on timesheet
It would be great to be able to add a custom field on the timesheet. Is there a way to do this?
Any possibility to attach some web link?
Ciao, there's any possibility to attach some weblinks at the task or inside a project? I come from Teamwork and its a precious feature to have the opportunity to attach some link from the web. Thanks for your support. Franco
How to fix accidental subtask
If I accidentally dragged a task or somehow made a task a subtask of another task, how do I move it from a subtask to a task with no parent?
How many admin role can we have in Zoho Projects
Hi ! We began with the free Project Portal and created three users whom all have Admin role. Then, we switched to the paid version but then, the Admin role option disapeared in the dropdown when we create a new users. Is there a way to have more ??? Thank you !
Problems with one user
We use Zoho projects to manage a team of people both locally in our office, and with freelance workers across the country. It works great for everyone, except one freelancer, who routinely has a variety of problems. 1. She cannot tag anyone when creating a task. Once the task is created, if she then clicks to open the task, then tags someone, it usually (but not always) works. I'm having to go through unassigned tasks to see if anything is missing. 2. Sometimes tasks and their associated uploaded
I need to link several milestones to a task.
I just started using Zoho Project. I have a set list of milestones that go with each tast of the project. However, I cant seem to link the multiple milestone to the tasks. How do I do that?
Editing Task Templates
I cannot see how to edit or delete a Task Template. Steps to reproduce: 1. I create a Task List Template, in my screen capture I call it 'Zoho CRM Initiative' 2. I create four Task Templates under it, in my screen capture these are 'Needs Analysis' thru 'Scope Document' 3. I am able to Edit and Delete the Task List Template 'Zoho CRM Initiative' via a gear Icon to the left of the Task List Name 4. I am not able to Edit or Delete any of the 4 Task Templates under it - there is no gear Icon next to
delete attached files
I want to delete files attached on status by myself and other members,but I can't find where they are. So,I can't delete them. Where are they stored and deleted by users?
Email notifications not being received by employees
I have two employees setup and last week they didn't receive any notifications. One has a gmail account, the other one has a yahoo account. We've had this issue before where ti seems to come and go. What can we do to address this? And yes, they checked their junk mail folders and there was nothing there. Thanks for you help. aj
Users and roles
Ciao why don't update the opportunity to edit user info direclty from the administrator account? Quite often we have account as info@.... and we still keep info as a name and its impossible to reconize them. Also is important to set the role, especially inside a big project. Could you help us? Thanks Franco
Default project view
I would like to set the project view for all of the employees and contractors so that they do not have to filter in order to see all the task lists. I'm using the Kanban view and setting up task lists with "To Do", "In Progress", "Testing" and "Done" the idea is that New tasks get moved across the screen as they are worked on. The problem I have is that the default view is classic and We can not see the task lists if they do not have any open tasks in them unless we filter for closed tasks. I don't
Timesheet
I am reviewing my employees timesheet in the My Timesheet tab. What would cause his activity not to show in the timesheet? Is he not using the timer?
Timestamp or Unique ID for Chronological Timesheet Sorting
Hi there, I have created a demo project and then logged the tasks in order 1-24. If you notice, the sorting of the timesheet does not work properly between the different logging options (Timer/Log and Desktop/Mobile). It would be great if each task was ordered properly, perhaps using a time stamp or id for when the task was tracked/logged. This would also help when exporting the timesheet as right now tasks can not be sorted because their is no field in the excel sheet to sort by (a timestamp or
Integration with Outlook 365
Is there any implementation documentation for Zoho Projects with Outlook 365? I'd like to have the feature that Gmail has, where when an email is sent to Outlook 365 there is an option to add task to Zoho Projects.
Have you moved to REST API?
Dear API Users, The Documentation of our Rest API is available here . All future development will be done to this version. We are deprecating the older API today. Its documentation will no longer be available and we will also be stopping the calls to this API soon. Thanks, Prasanna
Zoho API v2.0 - get ALL users from ALL projects
Hello, I've been trying to work on an automatization project lately and I find it difficult to work with this strict structure. To be more explicit, if i would like to get all users participating in a project i would need to get all projects first. Same thing with projects. If i want to get all projects, I would need to get all portals first. The problem with this aproach is that it consumes a lot of time and resources. I want to ask if there is another way of getting
Client User Question
I have a client user who is a part of two separate projects. I cannot add him to the second project under a different company. How do I get around this so that he can be a part of both projects?
user rights within project
How are user rights controlled within a project. It seems that if you grant access to the project the user can do most anything. We don't want all users to be able to add & delete tasks and in some cases may not want them to be able to update status. Perhaps just follow & add comments. It would also be nice to know if there were ways to keep certain project documents hidden except to certain users.
Dropbox integration says account already exists
I am in projects. I go to documents. I go to dropbox. I click configure dropbox sync. the only option is configure new dropbox account. click that and a window opens asking for permission for the app to access it. agree and it says account already exists and only allows me to close.
Tasks and Milestones Tab Not Appearing
Hi there, I just started a new account and am testing to see if I can transfer my company over. The Tasks and Milestones tab does not show beneath the Bugs tab in the project. I know this exists because I can see the screenshots in the Getting Started Guide, but I've looked everywhere in my project and cannot find a way to add tasks at all. I can't create a new task in the Feed tab either, but I can add a milestone and a bug. The pricing policy says that tasks should be included in the free version,
Archived projects and storage limits
Been testing zoho and haven't been able to find an answer to a couple of vital questions. Each of our projects requires numerous large files (we could easily use the 30GB of space on 4 or 5 active projects), and we would require access to many of our archived projects long after they are completed. So, 1. Is there any limitation on the number or age of archived projects? 2. If archived projects count against storage total, is there a way to strip attachments from feed to recover that space without
How to change the role from viewer to user?
Somehow one of our guys is a viewer on the project instead of a user and so cannot be assigned tasks. The HELP feature says either he changes his role, or as admin I can do it. If I am in the project and go to followers, I can see him there, but editing him can only change his role from manager to something else. I told him that he would have to do it, but we cannot find any place to do so. Thank you
Private Commenting
Can tickets have private comment fields? This would be useful especially when re-assigning tickets to other internal team members to provide additional information that the client should not see. Other issue tracking tools such as Bugzilla have this standard. Is this available? Thanks, Patrick
Allow for default setup of Project Customization items organization wide - please!
Having to adjust each project to turn off pages, bugs, etc. is a waste of time! Please allow users to set defaults for organization wide so if I turn of "pages" org-wide its automatically defaulted to off in an individual project. This is especially frustrating as all those items, "extras" are separate fees, if I say no to "upgrading", I should also have the option to turn off that constant "advertising"...Please!
Pushing Dates
Hello. I'm hoping I just can't find what I'm looking for... I changed the deadline of a Milestone and all the tasks in the associated task lists did not get pushed. I also don't see any way to mass select tasks and change the deadline or start date like you can change owner or mark them closed. Some of our task lists have 20+ tasks. We often have a project that will be put on hold for one reason or another. When it becomes active again we need to update the dates of 6 task lists each with 10-20
Client Overview of All Projects in Bugtracker
This is for bugtracker, but it's not an option in the Forum so placing this under Projects since they are similar. I have several projects for a particular client. I have customized all the fields for each project, love that feature. But the client has no overview of all the projects and tasks under projects. I'm looking for something equivalent to Home > My Tasks where I remove the ME filter as an admin. I love to see an overview of all tasks outstanding by project. I don't want to make the client
Google calendar not syncing correclty
Hi! My google calendar is not syncing correctly with Zoho Project. I export the correct Gcalendar feed into my Google Apps enterprise calendar, and some entries are shown, however only a small fraction. Can you help? Many thanks, Dennis
tasks & subtasks link
Is there a way to establish a dependency between tasks and the underlying subtasks. I've seen the question posted about updating the % completion of the master task based on subtasks and I think I understood the answer to be (N)o it doesn't do this. What about the task period/duration? It seems that the subtasks should update the master task period. Is this not supported either? Thanks.
Cannot Upload files to my Project
I am unable to upload files to my Projects documents. * Am to create Folders & Sub-folders. * Am able to move files between folders * Am able to select "Upload" from the top of the folders window * It transitions to the directory of my PC and i am able to navigate to the folder and to the file i want to Upload * On selecting the file an "Upload" window pops up in Zoho with the file i want to Upload in the box * I am able to select the "Start Upload" at the bottom left the pop up window * In the bottom
Convert to PDF - Button does not work
When I go to a project and click on Reports & Gantt Charts > Milestone Gantt then I try to Convert to PDF, the button is not working it keeps moving and I cannot click on it. Browsers Tested: Chrome, IE, Firefox
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