Integrate Zoho SalesIQ with new social network
Hi Zoho, Currently, Zoho SalesIQ supported chat in Facebook Messenger. I need to use SalesIQ on other social platform that haven't been built in Zoho SalesIQ. Like users chat on my social platform, we will forward conversation to SalesIQ to get the responseActivating Zobot instead of chat
Hi folks, I know this will be obvious, but I have not been able to locate the details on this via google or youtube. We've had SalesIQ life chat set up for a while now and it is working perfectly. I have just finished development of a Zobot (using codeless)The all-new SalesIQ 2.0 chat window - To strengthen your customer support experience.
We hope you are all doing great. The SalesIQ team is overwhelmed with the response we got for our new version SalesIQ 2.0. It is a game-changer to most of our customers with the newly launched features such as People, Resources, Codeless bots, Channels,Sales IQ Chat WordPress page give a 404
Wenn clicking in Zoho SalesIQ on the link to integrate the chat and after on the WordPress icon I'll be redirected to this page https://help.zoho.com/portal/en/kb/salesiq-2-0/integrations/cms/articles/live-chat-and-visitor-tracking-software-for-wordpress?source=WelcomepageSalesIQ Status sometimes shows as not available
I have been made aware that our SalesIQ service is not available on our website. When I check the status via the app shortcut on my works laptop, the 'Available' button is orange. As soon as I hover over it, the service is Available and the serviceSalesIQ not working any more , when user at mobile app send messa
Hi, SalesIQ not working any more , when user at mobile app send message it stuck at sending.. , the log show error "stream closed". it was working this morning.Webinar: Power up your CRM with SalesIQ for skyrocketing conversions
Greetings from Zoho SalesIQ! We hope you're staying safe and healthy. We are back with another compelling session - one on how you can effectively reach out to your leads using the Zoho SalesIQ-CRM integration. Zoho SalesIQ is a super-powerful, real-timeZoho User Group meet-ups for Australia and New Zealand!
Greetings from Zoho SalesIQ! We hope you're having a great week. As all of you might already know, Zoho SalesIQ has a refreshed look and feel in its all-new version 2.0 with a big bunch of brand-new features and we couldn't be happier about it! We wantedDisable Chat for specific pages
We have just set this up and on one page for a checkout the SalesIQ is covering my checkout button. Is there a way for me to disable this for the page in question? Or any other option I might have for not having it block my checkout page?Tip #7: Power of form controllers in SalesIQ - various outputs of a form
Form controllers in Zoho SalesIQ can be used to customize your forms to collect multiple structured data as inputs from your operators to perform a particular action or push the data to any application. This post will talk about how powerful these formZobot Sound
Hello, We have Zobot as a chat bot and it is really useful for us. One of the things that I would need some assistance with is the sound that the Zobot makes when you go on the landing page. Is there anyway that I can remove that sound/notification orAny way to automatically add answers or faqs?
Hi, I'm new to Zoho overall and looking to implement SalesIQ on my site. I really like the idea of a knowledge base, etc but it seems like the only way to add new stuff is manually. Even in Zoho Flow there's no automation to add a new document. Like,Join us to learn how to target and engage your mobile app users using Mobilisten! (Mobile SDK)
Do you use a mobile app for your business? And want to improve your in-app support and user engagement? Please join the webinar to check out how SalesIQ's Mobilisten can help you to target and engage your mobile app users. What is Mobilisten? MobilistenSales IQ Chat Form Custom Field and Layout Rule
Hello, I think sales iq chat form custom field needs to be improved. I recommend to add country code field based on IP location (like zoho form) and we should create some layout rules for fields. RegardsTip #6: Dynamic forms in Zoho SalesIQ for support representatives
How cool would it be if you could customize all the functionalities of your forms under one roof? Form controllers in Zoho SalesIQ can be used to customize your forms to collect multiple structured data as inputs from your operators to perform a particularEmail of Chat Transcript doesn't include first outbound message
I've noticed that if the operator starts a conversation outbound, then that first outbound message is not included in the Chat Transcript email that we get back.Meet Answer bot - A resource-based support assistant
Answer bot is a smart new addition to assist your visitor alongside your support representatives. Answer bot is easy to set up, and it uses resources in your portal to answer your visitors' basic redundant questions. Answer bot is very effective for businessesSalesIQ - Wordpress Chat Window not Showing Up
Hello Team, We are trying to use ZohoSales IQ with our wordpress site. (www.mayehair.com ) After Inserting the "Float Window" Code snippet to our site, we don't see the Chat Window Popup. The Chat Window is way down at the bottom of the page, where users don't go. Please HelpJoin us for a live webinar and learn all about Answer bots in Zoho SalesIQ!
Greetings from Zoho SalesIQ! This July, at Zoho SalesIQ, we are hosting a webinar that will teach you all about Answer bots and how you can configure one for your website. What are Answer Bots? The Answer Bot is a smart support assistant that uses theZoBot
Hi I have 2 sites at the moment. I am trying to make it so that both have their own zobot. I have it set up so that I have 2 departments and 2 brands each one contains one of the brands that relates to the website and put the scripts that relate toZobot triggered via button onclick with custom action only shown once
Hi, I have a web page with a button configured like: <button type="button" id="download-sample-chapters" onclick="$zoho.salesiq.visitor.customaction('download-sample-chapters-onclick');">Download sample book</button> And I have a codeless zobot configuredSales IQ: Show status of individual and department
My organization updated to the latest version of SalesIQ desktop app. I have two issues: 1) My status is hidden. In the previous version, my busy/available status was at the top of the screen and I could change it in one click. Now I have to click myTip #5: Customise your widgets to display data from external apps
Did you know that you can customize widget information based on the customer? There is always a need for something dynamic. This is possible only when we pass the context to the widget code. SalesIQ allows you to pass a bunch of contexts to the widgetsSalesIQ filter out users who sign in
I would like to investigate website performance of only those that are not existing clients. One easy way of doing this would be to be able to filter out any visitor who logs into our website. We have a specific login page, so I would simply like toTip #4: Prioritize and narrow your focus by removing contacted visitors from the rings
Ensure that all the visitors on your live view are ready to be contacted by hiding the visitors connected to other operators. When a prospect appears on your live view rings, it is ineffective to manually check if they are chatting with other operatorsMeet Zobot, your appointment scheduling assistant!
Great to see you! We have another simple yet efficient Zobot for you this time. This one is a Zobot that showcases the services available in the organization and schedules appointments for your clients. As an example, we have taken the healthcare industry. You can customize the Zobot according to your website/Industry needs. Bot Requirements: Initiate chat/ Trigger a welcome message. Lists out the services and doctors available inside the hospital organization. Schedule consultation appointmentsComo puedo desactivar el chatbot en dispositivos moviles
Como puedo desactivar el chatbot en dispositivos mobilesCan Zobot and Answer Bot overlap at all?
Can I install both bots on my website and simply have Zobot active during business hours and Answer Bot active after hours? I haven't been able to find any documentation or articles about anyone's experience doing both, except for "it might cause unpredictableTip #3: Start with a template and build your own Zobot
Need a chatbot for your business to generate leads, support customers or answer FAQs? Then, Zoho SalesIQ has the right solution for you! SalesIQ has a number of tailored, industry-specific and functionality-specific templates that you can choose forTip #2: Bring your apps inside SalesIQ with Widgets
What would you rather do - navigate through a multitude of apps to learn about a customer or see the information right inside your chat window using a simple integration? We all know the answer to this! Navigation can lead to a lot of distractions andTip #1: Build Strong customer relationships by connecting them to the same operator every time!
Would you rather do business with someone you know and trust or with someone new and unfamiliar? People build trust over time, after numerous interactions with the same person. Customer interactions over chat are no different. Connecting your customerCustom SmallTalk : Cannot delete phrases
I created a duplicate small talk package and tried to add additional responses into an existing small talk phrase. This works fine. But when I try to delete the old phrase, I notice that clicking on the delete does not work (it is not clickable) for anyLive webinar - Bring your apps inside Zoho SalesIQ with Widgets and Form Controllers
Greetings from Zoho SalesIQ! We hope you are all staying safe during the pandemic. We are happy to inform you that this August, we will be hosting a session that will talk about Widgets and Form Controllers in SalesIQ 2.0. What are Widgets? WidgetsFirst impressions of the new SalesIQ Tracking version
I was thrilled to see that a new version is available, thinking of the improvements and maybe a few new features. I am trying the new SalesIQ Tracking and have to say, I keep switching to the old version. The experience is tiresome as too many extra clicksAny way to override SalesIQ marque detection when determining the current page?
Hello, It appears that SalesIQ derives the page that the customer is currently accessing from the page marque. In most cases this is all well and good, but if the marque is dynamically updated, this can make it rather unusable for the purpose for whichAllow the reordering of Criteria Router Rules
The criteria router feature in SalesIQ is a great feature as it allows me to define different rules for different pages on my website and lets me add contextual quizzes. If I understand it correctly, the Criteria Router evaluates these rules in order,Add an undo button in code less bot builder
This will help when we accidentally cut the wrong flow using the scissor tool. The code less bot builder, in addition to disconnecting the flow, also rearranges all the downstream blocks all the way at the bottom of the screen. So we need to reassembleCapture more leads with Realtor Zobot, the real estate bot assistant!
With the real estate Zobot, you can literally close more deals than humanly possible. It engages, nurtures, and converts buyers and sellers into clients. Say there is a visitor on your real estate website who is on the lookout for a new place to move in to or is looking to sell his/her property. The visitor is pretty lost and is seeking for help. You, being a real estate agent who is endlessly juggling old and new properties, evaluating properties and chasing goals, miss out on this potential visitor.Effortlessly implement and manage SalesIQ for your business with Brands!
Brands! Previously known as Websites, is the new smarter way to manage your business by categorizing multiple brands (websites) inside your SalesIQ portal to provide versatile support and engagement. An organization that runs multiple brands (websites)Join us for a live webinar on the all new Codeless bots - the fastest way to build chatbots!
Hello everyone! We hope you are all staying safe during the pandemic. We are happy to announce the introduction of our all new Codeless bot platform in SalesIQ 2.0 that lets you build chatbots for your website with absolutely no coding skills! In theNext Page
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Exciting Update: Multi WhatsApp Business Account (WABA) Support Now Available in SalesIQ!
We’re pleased to share an important update that will enhance the way you manage your WhatsApp Business accounts (WABAs) within SalesIQ. With the launch of Multi WABA support, you can now connect and manage multiple brands more effectively, each underUnleash Your Innovation: Join the Zoho Developer Hackathon 2024 with SalesIQ
Attention, SalesIQ Enthusiasts! The Zoho Developer Community Hackathon 2024 is here, and we are excited that SalesIQ is a part of this global innovation platform along with other platforms like Cliq Platform, Client Script, CRM Functions, Extensions,Plug Sample #3: Part 2 - Fetch the operators' available slots in Zoho Bookings.
In earlier post we covered how to design a Codeless bot to schedule an appointment/meeting on Zoho Booking using Plugs. In this post we will learn how to create a plug to fetch the operator's available timings on the visitor's preferred date in Zoho Bookings.Qualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,Plug Sample #3: Zoho bookings integration plug for chatbots built with codeless bot builder
Appointment scheduling is an essential process for any business, and we have Zoho Bookings to do it hassle-free. You can further automate the process using AI-powered chatbots, which can save a lot of time and act as an excellent tool to increase engagement
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Is Zoho Live Chat compatible with WordPress CMS?
Hello, I have a website called seocerdas.com and I'm interested in using Zoho Chat on it. Does it support WordPress CMS? Thanks.Date & Time slots Problem
I am trying to use this Date & Time slots card but it won't late me save it I get the following error what am I missing?Exciting Update: Multi WhatsApp Business Account (WABA) Support Now Available in SalesIQ!
We’re pleased to share an important update that will enhance the way you manage your WhatsApp Business accounts (WABAs) within SalesIQ. With the launch of Multi WABA support, you can now connect and manage multiple brands more effectively, each underCould someone help me achieve this
I want to make Zobot allow my visitors to schedule an appointment using Zoho Bookings. My staff's working hours are Monday to Friday from 9 AM to 6 PM. I already have my Zoho Bookings account, and I've read the documentation for the plugins, but I stillHow can I make the chat widget looks like this?
can't seem to find the option. mine just show a huge blue blank space.
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Qualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,OpenAI Alert! Plug Sample #11 - Next-generation chatbots, Zobot + ChatGPT Assistant
Hi Everyone! We have great news for all AI enthusiasts and ChatGPT users! The much anticipated Zobot integration with ChatGPT Assistant is now available with Plugs. OpenAI has introduced 'ChatGPT Assistants' to customize GPT models as per your requirement.Get live insights on business performance with the SalesIQ TV App - Now available for Apple and Android TVs!
Hello everyone! Let's start with a question - What do you think is the key to a thriving business? Yes, I hear you. It's all about the customers. Success in business often starts with understanding customer needs. But wouldn't you agree that achievingDeprecation of Google Drive and Sheets connections in Scripts (Deluge)
Hello Everyone, We have an important update for those using the Script (Deluge) platform to build chatbots, widgets, and forms. Google has alerted us about sensitive scopes within the Google Drive and Google Sheets default connections in Deluge. As aPlug Sample #10 - Simplify Ticket Management (Zoho Desk) with Chatbots
Hi everyone! We're here with another simple yet effective plug for your chatbot to integrate with Zoho Desk. When a customer reports an issue/request during chat, it's logged as a ticket on Desk. When they return for updates, you end up searching through
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