Zoho Social Instagram and Facebook Stories
I consider manage Instagram/Facebook Stories at Zoho Social are a must have Considero que poder gestionar Instagram/Facebook Stories en Zoho Social es imprescindibleFacebook lead form failed to sync
Facebook lead form failed to sync - CRM connected - field mapped but still having this issue. plz help.Can't publish to Instagram
For the last several days I have not been able to publish to Instagram. I have verified that my Instagram site is connected. When I go to publish a post I receive the error, "We ran into an unexpected error on Instagram. Please try posting again in 5 minutes." This continues to happen and it won't let me post. I have tried multiple browsers. ThanksUh oh We couldn't attach that video. Please try again
Hello, I have been trying all day to do a simple video upload. First I tried on my phone, and after that didn't work - I Googled the issue and realized that there is no support for uploading videos from mobile devices. So I tried to upload from my desktop via the desktop client. It looks as though the file is being uploaded, but every time the counter gets to 100%, I get the error: Uh oh. We couldn't attach that video. Please try again. I've tried using both Chrome and Mozilla - same result.Unable to post most than 4 images
Hello, I am unable to add more than 4 images to a post. Only Facebook and Instagram are selected. Is this a new change? We used to be able to add up to 10.Two post engagement rates given on Zoho
I'm looking at my page's engagement rate and I'm confused. Under "posts and engagement" and then Top posts, Zoho gives the engagement rate. Sometimes it's under 1%. But then when I go into the same post and to stats it might say 9,39%. What's the differenceIssues Posting Videos to Some Platforms
Hi, Recently I have been trying to post videos (Instagram Size) to all my social media channels via ZoHo Social. I upload the videos and it tells me immediately that the size is not right for Twitter and LinkedIn and can't post video to Google My Business.Links published on Instagram are not clickable
Hello, This problem only exists for my instagram business account. It is synced to my facebook business page. Whenever I post a photo, caption and link in the caption, whether I'm use bit.ly or a standard unshortened link, none of them are clickable. They show up as plain text, but for all other social medias they work fine! My instagram page is https://www.instagram.com/theapo_org/ and if you click on the 3 most recent posts you will notice the links aren't clickable. Is their a secret to makingZoho Social allows only 4 images per post even for Facebook though API allows more than 10
I have selected only Facebook stream to be used for publishing. Now I am trying to choose more than 10 photos. It (randomly) chose up to 4 photos and then gives an error message that up to 4 photos have been chosen. The API allows more than 10 as confirmedCan't posting Videos on Instagram
Hello, I'm trying to schedule videos on instagram, but it didn't post it and I receive error message: Sorry, we couldn't publish this. I faced this problem from 2 weeks agoInstagram first comment posting, add hashtags to first comment?
Hi, I've had to abandon using zoho social for posting to Instagram because it doesn't allow you to simply add your hashtags to the first comment when you schedule a post. ALL other schedulers have had this feature for a long time now, why has Zoho notUmm... There seems to be a problem.
Umm... There seems to be a problem. I am getting this whenever I am trying to upload an image to a post. Please help?Instagram posts not uploading
Hello, Over the last couple of days we've experienced problems uploading scheduled posts to Instagram. they just aren't uploading the only way we can post is directly via the Instagram app. Is there a bug or do we need to update something? ThanksInstagram Issues
Hello. I've experienced a very frustrating issue with Instagram. I was getting an error for my scheduled posts that said I needed to reconnect Instagram. I went to setting to do so and it said that Instagram was connected. I figured I'd disconnect and reconnect in order to get it to work. I did that (which took much longer to kick in than I thought was necessary), and now all my scheduled posts have disappeared! Please tell me how to recover the scheduled posts which you can understand took a siginificantMalware Notice: Twitter and LinkedIn posts
All of our posts dating back several weeks are changing links to unsafe! i.e. the following on Linkedin: https://www.linkedin.com/redir/general-malware-page?url=https%3A%2F%2Fzurl%2eco%2FfZBS Is there anything in the works to fix this and will we have to go back and adjust all links manually for past posts?Can't connect client's IG biz account
Been using Zoho for a few months now, and all of a sudden, my client's IG account won't connect, even though I've got her set up with a business account. I keep getting the error: You haven't switched to a Business Profile yet. Only Business Profiles can directly publish to Instagram. Is this a glitch within Zoho? Or IG?Zoho Social fails for most videos with LinkedIn
I am observing that most videos are failing to publish for LinkedIn with the message whereas these are natively accepted in the destination platform. Please ensure a video aspect ratio between 1 and 2.4 for LinkedIn.Stopped posting to Instagram
I've had no issues for a couple months but now Zoho won't post to Instagram for either of my clients, but is posting to Facebook. I emailed customer support and got no response and can't find a phone number anywhere. Help!A few leads failed to sync with your CRM. Download leads manually or, click on Retry Sync to push these leads to CRM.
hello sir, what is the problem? facebook leads this error :( A few leads failed to sync with your CRM. Download leads manually or, click on Retry Sync to push these leads to CRM. how to fixed?Instagram Reels Formating Issue
I'm currently having issues posting reels on Instagram. I upload the video and I'm given a prompt to resize it as it does not meet the measurement requirements. After it's resized the video ends up being zoomed out with a black background. I want to getFacebook Professional Account
Zoho social says there is nothing to be added when I try to add my Facebook and Instagram accounts. Both are Professional profiles. How do I go about adding them? They are not Pages or Groups, they are simply Professional accounts.Discussions not loading/visible/etc in Collaborate tab?
My team members can post and see posts I make, but I can't. When I try to share a draft or scheduled post, it just disappears into the ether and the only time I can find it is when I get a Team Notification in the portal. When I try to access my activity log, it only loads a few posts and then gives an "Umm... something went wrong" error message when I click "See More." I've tried clearing the cache, using different browsers, logging out and back in again, hard refreshing, and nothing seems to work.Sorting of recent LinkedIn posts in Social
Hi, it seems the sorting of LinkedIn posts in Zoho Social is not correct. They are not sorted by date. Please check and fix.Link Facebook
It'll let me link my business' Twitter pages, and Instagram pages, but whenever i try to link my business' Facebook it says there's an error and to try again later. Please advise.Insufficient permission to publish on this page.
Hi, I am an Admin for our Zoho Social account, from our company Marketing department. I am having an unusual issue posting our content on LinkedIn. I have been able to post without issue throughout the year, but today I have received this notificationZoho Social not Posting to LinkedIn Company page & Twitter
Currently, Zoho Social is not posting to LinkedIn company pages and Twitter. is someone looking into this? How long before it is back up?Connect Zoho with Linkedin's Page
Hi, I'm having a problem to connect with Linkedin company's page. My personal Linkedin account are connected to manage the company's page but when I want to add the company's page to Zoho, it didn't worked. I thought by connecting my personal LinkedinZoho Social forcing image resizing
We're currently unable to publish photos with our scheduled posts. We keep getting the error message "Please resize image to allowed size for (insert platform here)". But, the images are already the correct size as specified for each platform. Is this a bug, and if so, when will it be fixed? Due to this error we have to publish directly to each platform, instead of using Zoho Social.Not generating thumbnails
I've been scheduling posts for a while now without issue but today when I went to schedule them for the week, it won't generate thumbnails anymore. Can anyone help with this?Twitter post unable to publish
Hi, Ever since today, this error has been popping up as I try to publish a Twitter post - What's the problem? I have a client waiting for content so help would be a appreciated ASAP. Thanks, MichaelThumbnail
You tube thumbnails aren't generating. What am I doing wrong?Failing to Publish Posts
We are a marketing agency that manages all digital marketing for several clients. We have noticed that a lot of our social posts have been failing to publish recently. We cannot find any pattern as to why they will not publish. We receive an email whenCan't post on Instagram
Scheduled instagram posts are not being published. The error that appears suggests trying to post 5 minutes laterInstagram Push Notifications
I'm an agency client and I work with a team to post and schedule updates for several brands. So far we've noticed that only the person who posted the update gets the notification to post on Instagram. We need everyone on our team to be able to see this notification and post based on availability. Is there any way we could solve this issue? Is this an update that could be implemented in the app? Also, I would like to have the ability to turn on and off activity notifications without having to completelyTagging on Zoho Social
Looks like I'm beating a dead horse as I searched the thread and saw multiple requests for this over the last couple of years, but never saw that it had come to be... Can we (or can we not) tag people, pages, businesses, etc across ALL the social media platforms? I see that Zoho Social has had tagging available on Twitter for some time, but it seems nothing else was added. In addition today (4/10/19) at Zoholics (in Austin, TX) during the social media session in the marketing track, I specificallyFacebook and Linkedin Previews/Cards Not Showing Correctly
Hi there, ZOHO Social seems to be experiencing some issues when creating previews or a link card, when we bulk schedule our posts on Linkedin and Facebook. Previously when we scheduled posts, it would pull the image from the article itself. However, now rather than showing the featured image of the article (as it does with the Twitter Cards), it is now simply showing an image of our logo. This is obviously far less engaging. I've tried this also on Hootsuite to see if the problem is the same onInstagram business profile
My Instagram account is already switched to business profile but zoho is showing that my account unable to switch business profile. Please solve this problem as soon as possible.Unable to post to Instagram
Hello again! My team and I scheduled some trial posts to be published onto Instagram. We created them and scheduled them, however, when the time came for them to be published, they were never published and I am unable to find them in the failed postsUnable to post to instagram
I'm continually receiving the following error with post scheduled on Instagram Something went wrong with Instagram when we tried posting this.Zoho stopped posting to Instagram?
My Instagram plug-in is not working. All of a sudden, with the last 4-5 posts, I am not getting the alerts that my Instagram post is ready to upload. I have followed all of the step meticulously and in my scheduled posts, see that it is going to post to Instagram but it never happens. Anyone have any insights?Next Page
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We’re nearing the end of the year, and the holiday season is officially kicking in! It’s that time when sales peak and your social media game needs to be stronger than ever. We’re back with exciting new updates across AI, analytics, and the mobile appThe Social Wall: October 2025
Hello everyone, As we head toward the end of the year, we’re bringing you a few updates to help give your social media efforts a strong finish. This month, we’re rolling out new enhancements across both the web and mobile app. Post Preview Have you everThe Social Wall: September 2025
Hello everyone, As we step into the fall season, some major updates are on the horizon. Meanwhile, here are the exciting updates we rolled out this September. Approvals in iOS Managing approvals just got more seamless on mobile. With this update, theThe Social Wall: August 2025
Hello everyone, As summer ends, Zoho Social is gearing up for some exciting, bigger updates lined up for the months ahead. While those are in the works, we rolled out a few handy feature updates in August to keep your social media management running smoothly.The Social Wall: July 2025
Hello everyone! July has brought some exciting new updates to Zoho Social. From powerful enhancements in the Social Toolkit to new capabilities in the mobile app, we’ve packed this month with features designed to help you level up your social media presence.
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The Social Wall: November 2025
We’re nearing the end of the year, and the holiday season is officially kicking in! It’s that time when sales peak and your social media game needs to be stronger than ever. We’re back with exciting new updates across AI, analytics, and the mobile appPlans to allow more columns of monitoring, and monitoring not only your own channels?
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The Social Wall: November 2025
We’re nearing the end of the year, and the holiday season is officially kicking in! It’s that time when sales peak and your social media game needs to be stronger than ever. We’re back with exciting new updates across AI, analytics, and the mobile appThe Social Wall: October 2025
Hello everyone, As we head toward the end of the year, we’re bringing you a few updates to help give your social media efforts a strong finish. This month, we’re rolling out new enhancements across both the web and mobile app. Post Preview Have you everThe Social Wall: September 2025
Hello everyone, As we step into the fall season, some major updates are on the horizon. Meanwhile, here are the exciting updates we rolled out this September. Approvals in iOS Managing approvals just got more seamless on mobile. With this update, theThe Social Wall: August 2025
Hello everyone, As summer ends, Zoho Social is gearing up for some exciting, bigger updates lined up for the months ahead. While those are in the works, we rolled out a few handy feature updates in August to keep your social media management running smoothly.The Social Wall: July 2025
Hello everyone! July has brought some exciting new updates to Zoho Social. From powerful enhancements in the Social Toolkit to new capabilities in the mobile app, we’ve packed this month with features designed to help you level up your social media presence.
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