Pinterest Support for Zoho Social - When?
When will Pinterest profiles be supported in Zoho Social? It is the missing piece to the puzzle and what is keeping me from currently managing my actual posting in Zoho Social. If Pinterest is supported then I could manage completely within Zoho Social. When do you anticipate rolling out support for Pinterest profiles in Zoho Social?
Zoho Social and posting Videos
Dear Zoho Social Team, Is it possible to post video's to Facebook or other social platforms with Zoho Social? Please advise,
instagram direct message
is it possible to check and reply Instagram direct messages?
wordpress - blog integration
HI, Any idea if and when wordpress integration would happen? Thanks
CRM Integration
I just purchased the standard upgrade in Social to get CRM integration. I also purchased the Standard CRM option as well. However I don't see the add to CRM button or CRM integration column in Monitor. I am missing an obvious setting somewhere to employ this. Both of the purchased items indicate CRM integration from Social to CRM in the comparison charts. I see to that I was given a free 30 day Pro Plan for Social as well. Any help would be appreciated
Instagram Messenger and CRM integration
Hi, We are using CRM+ and love the integration with Zoho Social. However we are very heavy on Instagram and we lack the message feature and the integration with CRM. I have been told that there is focus on Instagram, is there any way of knowing if above is on the roadmap? If so when can we accept it to be implemented? Thank you, Per Tattoocyn
Cannot access all of my Facebook pages on Zoho Social
I am an admin on 5 pages on Facebook. Only 2 are visible on Zoho Social and it does not give me the option to choose the other necessary page. I am an admin on the page and the page is published. Any ideas how to remedy this soon? Thank you.
Zoho Social Youtube
Zoho Social support team said that Youtube channel will be added during next 6 months to Zoho Social I want to know when exactly? Youtube is a must have El equipo de soporte de Zoho Social comenta que Youtube será añadido en Zoho Social durante los próximos 6 meses me gustaría saber cuándo exactamente? Youtube es del todo imprescindible hoy día
Media Library
I am new to Zoho Social and can't find a media library. Is there any way to store images to post them in a number of posts, instead of having to upload the same image over and over again?
Facebook Groups and Channels
Morning All, I am just trying to setup Zoho social having previously used Buffer. I see that I can now connect up Facebook groups that we run, however only seem to be able to connect one group. How can we add an extra channel/group to the subscription? Thanks
Pinterest Integration
Hello Team, When will Pinterest be integrated into Zoho Social? Eagerly waiting for that to happen.
Instagram Visiual Planner
Hello, I am loving the new updates with Zoho Social, especially the Canva integration. Is Zoho planning to offer the Instagram Visual Planner where you can preview what posts will look like on your timeline grid view before posting? There are many programs
Join us for a free Webinar on Social Media Marketing with Zoho Social
Hello, Hope you had a great start to the new year. I'm excited to give you a heads up that we'll be hosting our next (free) webinar on "Social Media Marketing with Zoho Social" on the 20th of this month. As a member of our forums, I'd like to invite you for it. A couple of topics we'll discuss including, - How can you understand your audience better and engage with them on social media - What are the ways to save time using our smart social media publishing tools on Zoho Social I'll be happy
Social Leads from Facebook and Twitter to CRM are useless for contact purposes or what I am missing?
Question: We have over 9000 FB leads and over 15000 Twitter leads. How do we send direct messages to them ? What are you using as a tool? Why have a lead if there is no way to communicate with them in bulk? 1. Our Zoho Social configured to capture
1 Brand with 2 google my business.
I need to integrate my 2 GMB accounts (it is the same brand - 2 different locations). Can you help me please
Add comments to scheduled posts...
Hi, The facebook publishing tool allows us to add comments on to scheduled posts. Do you have any plans to add something similar to Zoho Social? Ideally for all platforms. There's a reason why this would be incredibly useful - external links. The algorithm on all platforms will reduce the exposure of posts that link off-platform, so if you want to link off of their platform to your website etc. and keep the same post reach you need to put links in as comments - at the moment we can't do that.
how to stop auto responders to Instagram messages?
I have a problem that if we are tagged in an Instagram post or a story, then that is seen as a message - which is all fine however - an autoresponder is then sending a reply to the person that tagged us saying "please send a text message" - which I assume
how do i add more than one google my business location?
they are connected to one account, but while connecting social channels it makes me pick one location. I have 3 and growing.
ZOHO Social error - 'permission denied' error code
Hi, As users of Zoho CRM and Zoho Campaigns, we are keen to trial Zoho Social. However, when I go to set up a trial, the following error message appears: error: Permission denied. Please contact administrator, code: 10001 I am using Google Chrome on my PC. Can you please advise how to resolve this issue. Many thanks.
Tagging other social accounts in post
Hey ZoHo, As a business, we recently joined ZoHo Social to test it and see if we like it better than Hootsuite. I have a few questions and concerns considering the fact that we control all our client's social platforms. 1. As I was typing a post to be scheduled out I realized I could not tag another person or business in the post. Please let me know if there is a way to do it and I just couldn't figure it out. This is a HUGE issue for us if it is not possible. 2. We use many emoji's for our clients
User roles - posting permissions - question
When I did a trial of Zoho I thought it allowed the Admin to approve posts made by users. But now that I paid my subscription I don't see that? I wanted my user to be able to post but not automatically, so I can approve what is posted. Is there a way to set this up? Thanks, Summer
Link Zoho Social so I can publish to a Facebook Group page?
We are rebranding so over the holidays I need to revise my Zoho Social links. As we're all moving under the one brand, I've had to create a group within a page. I want to publish some content on the Facebook page, and some content on the Facebook group (that's set to private). Does anyone know if this is possible?
Posting Zoho Social Posts onto my BLOG
Hi, Is there a way that I can Auto post my Zoho Social Posts onto my BLOG as well. Regards Ron
I keep getting this message for all social media accounts "It looks like you haven't authenticated your LinkedIn account yet."
Help! I am trying to add more brands to my social account (yes I upgraded them so I have more ) I keep getting this message for all social media accounts "It looks like you haven't authenticated your LinkedIn account yet." IT also says this for Facebook
Monitoring keywords in private Facebook Groups?
Hi all - Has anyone found a way to monitor keywords in private Facebook Groups (not an admin of) using Zoho Social? I recently came across ddevi[.]com that can do exactly what I need. Would prefer to keep my business with Zoho if possible.
Tagging in Facebook Updates
I'm not sure if I missed it or not, but has the ability to tag people in Facebook updates been implemented yet? It's been "coming soon" for six months now, so if it hasn't been rolled out yet, can someone tell me when it's coming?
Can I have approval system for publishing posts, messages in facebook, insta, etc?
Can I have approval system for publishing posts, messages in facebook, insta, etc?
Personal posting in Social
Hi there How do I also add the ability to post on my own personal timeline in Facebook via the Social app? And not just my company pages? thanks!
When is video posting going to be ready?
I've been waiting for months and this tool is now getting well behind what other available software can do. Can I please receive an ETA for this long-awaited feature. Cheers, Carina
Where Is Zurl Now?
When I first set up Zoho Social I was able to use the URL shortener. I'm not longer able to find the option in my account. The knowledge base says to go settings, then edit brand, but it's not there.
LinkedIn Image Post Sizes, Company Profile vs Personal Profile
When I post a graphic to my own linkedIn profile (directly on linkedIn), I'm able to post a much larger graphic compared to a company profile page. Its approx 550px X 550px. When I use the same graphic and schedule the post on LinkedIn the image gets resized to a thumbnail with instead. Is there any way to remedy this? Currently, I schedule posts to my company page but have to manually post to my own profile to get the full image size to show. I use two different graphics sizes (company version and
Response rate and time on social media
Hello, I just want to know if it's possible to manage the response rate and response time from my social media on zoho social ? I don't see any statistical reports on the online scoreboard ? Thank you in advance for your response and sorry if the question has already been posted
How to remove an Instagram post on Zoho Social?
Hi there, I wanted to delete yesterday's post on all social platform and managed to do so for Twitter and Facebook. I couldn't for Instagram as there is no option for delete. How can I delete successfully?
Linkedin Picture
Ciao why Zoho Social doesn't manage picture through Linkedin profile? Hootsuite does it.
How to target a specific language for LinkedIn page posts?
I'm trying to use Zoho Social to schedule my posts on my LinkedIn company page. I do see a target option but only for location and job position. Is there a way to choose the language LinkedIn targeting option?
Join us for a free Webinar on Social Media Marketing with Zoho Social
Hello Everyone, We're back with our second webinar on Social media marketing with Zoho Social. In this fast paced, actionable webinar we'll help you discover how to: Understand your audience better and engage with them Save time with automated social media publishing Get your questions answered Date: Wednesday, 9th December 2015 Time: 9:30 am PST / 12:30 pm EST / 4:30 pm GMT Don't forget to register yourself. If you’d like to address any specific topic, just let us know in the comments below.
Facebook data
I just started a trial with Zoho Social and want to know if Zoho can import all data or not. It seems I only have messages, likes, comments, etc from September 2015 only. Is there a way to import the entirety of contact from my Facebook page?
Zoho Social and Zoho CRM integration
Hi, As we have started using Zoho CRM we are currently implementing more and more tabs and we would like to use "Social". Now, we were wondering whether to also use Zoho Social because it has some pretty cool features that complements the "Social" tab on the CRM. Is there any to have the two apps integrated? It seems weird to me to have two systems for managing the same area of social media. Is there somebody with the same question? Cheers, Andrea
Link shortener
Why are some of the URLs in a post shortened and some not? I want them all to be shortened.
Can't publish in Linkedin through Zoho Social
Good morning, I have several social networks added and integrated in Zoho Social, every single one works and publishes without a problem. BUT Linkedin does not. Could it be a permission or authentication issue? Thanks in advance for your time and responses :)
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