Survey gives "RESPONSE ERROR" message on page with only Slider Elements
While testing my embedded <iframe> survey form today I received a "Response Error". The same page consistently produces the error on "next" button press. The page (page 4 of 8), contains only slider elements plus one description element. I believe the submission error may be caused by the same issue that causes the final (largest) slider value to NOT appear in the report. It's likely to be a simple miscalcuation: Example: UpperValue = 10 LowerValue = 0 DataPoints = Uppervalue-Lowervalue // in theCustomization Settings not implementing correctly (BACKGROUND CHOICE HOVER and FONT CHOICE TEXT / HOVER do not work on standard Drop-Boxes)
While working through the customization features for general templates i have noticed several customization do not fuction correctly. For example: BACKGROUND - CHOICE HOVER and FONT - CHOICE TEXT / HOVER appear to work for dropboxes within the Demographic element (ie:country) but do not apply/work to standard Drop-Boxes It sure would be nice if I could get all elements of the form using the same styles! ## FOLLOW UP NOTE: I have noticed that the BACKGROUND CHOICE HOVER and FONT CHOICE TEXT / HOVERUsing Zoho Survey as a Diagnostic Tool
I want to use Zoho Survey for the following scenario: I have three 'topics', each containing three multiple choice questions (answers are a rating from 1 to 7) I want to get a score for each topic (average of the three multiple choice questions) eg, Topic 1 average = 10, Topic 2 average =7, Topic 3 average = 15 I then want to generate an end screen with customised copy for each Topic based on the score in a range eg. Display custom text for Topic 1 if it is in the range 1-5, 6-10, 10-15, etc I wouldSurvey to datasheet, how do i auto update calculation formula with newly entered survey data?
Hello guys, Zoho is pretty awesome so far! I have a quick question about my recent project. I am collection date via zoho forms, and within the response sheet, i have a series of formula to calculate each entre of data. Here is the problem, whenever a new person fillout the survey, a new row of data is inserted on top of the sheet and wont automatically apply the formula to it. Is there anyway to make it auto? as in auto apply the formula to every new entre of data ? Cheers ps.is there an APICRM and Survey aren't integrating
I am having a problem with these two integrating properly. I have integrated Survey through CRM, and it seems to have worked since I am able to send my surveys through CRM and the new related list is showing up on Leads/Contacts. However, no sent or completed surveys are showing up attached to the leads/contacts. I have no idea how to solve this problem. Anyone have any suggestions?Add Text Box Below Answer
I would like to add a text box below the No or Yes answer as done here with Survey Monkey: http://awesomescreenshot.com/0725pki7f5 - please advise how to do this!Zoho notifications and Email Reminders
Hello! Does the free version have the capability to send a reminder notification in Zoho and a reminder email regarding follow-ups and when tasks are due a few days before the due date? Please let me know as this is an important feature we need for our business. Thanks a lot!Renaming survey response with a field from the survey form upon export
Is it possible as I export a submission for it to save the survey name based on a field in the survey? Ideal for me would be if I could export multiple submissions from a survey form and they save by the name field of the submission onto my computer once I export. Then instead of Report 1, Report 2, etc. I would have Report - Joe Smith, Report - {First Name} {Last name}, etc. Is there an option for that like a mail merge that could catch that field in the survey name upon exporting? Thanks! MikeHelp with changing ADMIN
Support is not responsive. We have 1 admin for Surveys and he is no longer with the company. we are able to login into his account but there is no option to change anyone else to an admin. I am the super admin of the entire ZOHO installl, no option to change admin. Support has been asked 4 times to fix, no phone number to speak to anyone. Anyone help?I have a problem to delete zoho
I want to completely wipe Zoho service, but I can not how I solve the problemQUESTION ABOUT SCORE
Hi, I designed a survey and I´m working with the Ranking option. I have my graph and results table and I need interpret my results, I want to know what is the mean of SCORE? : example SCORE RANK RESPONSE COUNT, 4.09 1 54 3.07 2 54 2.83 3 54 2.8 4 54 2.2 5 54 What does the score column? I really appreciate your help, ThankAligning the background image
I want to create a custom theme for my survey by uploading and including an image file. Among the themes available on Zoho, the beauty one is closest to what I want mine to look like. The image is displayed on the left side of the screen and the full survey is visible on the right side. I just want to be able to use my own image but achieve this same effect. However, when I upload an image to create the custom theme, it underlays the survey so that the image is only partially displayed. No matterWebsite SLOW !!!!
I am in the middle of a survey I have spent thousands of dollars advertising. Your survey site is very slow. It almost takes 10 seconds to load the first page of the survey. After that it is taking multiple seconds to switch between pages. I am losing respondents to my survey because of the slowness of your website !!!! Please fix asap.Remove Left/Right Borders on mobile survey
Space is at a premium on a mobile device. The current themes keep a large border on the left and right - in total almost 25% of the screen width. This give very little space for the survey itself to be presented. Remove the majority of border on the mobile survey display and give the space back to the survey itself !What custom variable will check a checkbox back in CRM?
I want to "invisibly" pass a custom variable from URL generated in Zoho CRM with a specific custom variable, to Zoho Survey, and then when the Survey gets submitted, I want a checkbox to be checked in the CRMHow would I form the custom variable to do so? I have no problem doing the above with actual text (passing the word "yes" from Zoho CRM, invisibly to Survey, and then back into Zoho CRM to update a field with the word "yes").....but I want to know how to check a checkbox in the CRM, not addIntegrating responses to a ZOHO survey into a potential in ZOHO CRM
The satisfaction survey I've created can be sent via ZOHO campaigns to Contacts that have a Won potential against them. So far so good. The next step is to integrate the responses to the questions back into ZOHO CRM. Here I can see that mandatory fields set up in ZOHO CRM Potentials filter through - so that I'm asked to select a corresponding question. See screen shot below. Naturally the potential name, stage etc., shouldn't be overwritten with the answer to a question in the survey. I do not wantCustom variable on choice text
When adding a custom variable in the question it works. When adding a custom variable to the question choices (multiple choices/questions) id does not work. Is that something you can change anytime soon?How add first name to Zoho Survey?
I am trying to include the survey recipient's first name at the top of the survey but it isn't appearing. I have a Premium subscription to Survey. What am I doing wrong?Inline Surveys
Hi What is an inline survey please. I have looked for help etc. on this new feature but nothing. Interested to learn. Rgds Neil HBOffline responses not uploading
Hi, I have create a zoho survey to be used offline, using an iPad withSafari. However when I am back online and choose to upload, it startsthe process but never finishes. in total there are 8 response. I have tried another survey offline and this is working fine when uploading. Any advice would be much appreciated as I need to pull this data off. ReezaSurvey reminder email
Hi, does anyone know how to send a reminder email just to the people who have not yet completed the survey? This should exclude those that have already taken it.Zoho logo/Customize top Branding
Are we able to replace the Zoho logo with our own company's logo on a survey?Surveys - How are they Viewed?
We want individuals to complete surveys/polls then be able to see the results of these after a specified period of time when others also complete the survey (i.e. 15 minutes). How are the results of surveys "published"? Does only the publisher of a survey first see the results, or can everybody who has completed the survey also see these results? If individuals completing a survey do so on their smart phones, can they see the result of the survey on their phones as well?Scoring to Custom Page
When trying to use the scoring logic to redirect to a unique end page of the survey, the scoring will not allow a value higher than 100, however scoring for the survey being developed goes into 150?Survey do not work properly
My surveys started to show errors today. Embedable: http://www.awesomescreenshot.com/image/733444/85b003ce1a541d7352fb1778d1d9a304 Stand alone page: http://www.awesomescreenshot.com/image/733445/feb8d7e0c6ba259df94d4c7bc5d0842e How can I fix this?Page description text to include working URL link
On the page description of the survey, I would like to include a working hyperlink to a web url however it only looks that I can add plain text - is that true?update fields in CRM
I'm doing the survey and CRM integration so that when the customer sends the survey, some fields are updated I have in my Invoice module. That should take the CRM field to be updated? I'm taking "Subject" but I do not update anything. Could you please help me and give me the steps so that the fields are updated after the customer answers the survey. In the subject field I have a parameter that is sent from a link that sends the customer to answer the survey. I have a parameter in the "subject" fieldPhone number box for a survey question
I was trying to have phone number entry box on my survey but whenever users put in their phone numbers they get error messages saying that the number they entered should be between -2145676532 to 2145676532. I used numeric box and i'm unable to increase the max number a user can enter??Company Website
How do I put a survey on my company website for my customers to participate in? Please help!Opt-in checkbox as question
Can we just get a opt-in like question in addition to existing question types in Zoho Survey? Fe. when you ask to agree upon Terms and conditions yes or no, a small opt-in checkbox will do... Can this be added Jean-Paul Damen INTERNET OVERAL Zoho Alliance Partner The NetherlandsInsert survey link doesn't work
Hi, Am following instructions in the following link (https://www.zoho.com/crm/help/zoho-survey/usage.html), but the insert survey link is not visible even though other integrations are working fine. Are you able to advise why? Is it user error or a bug or an error in documentation? Thanks MarkUpdate existing record in Zoho CRM
Is there any way to update a record with details in Zoho CRM after a survey is filled out? For example I create a survey for Joe Bloggs in Zoho Survey and add his title but want to update Joe Bloggs existing record in the CRM with his job titleZoho Survey data export to SPSS
Dear Zoho, Data extraction is now only offered through Excel. Managing data from Excel into SPSS has several disadvantages. Can I expect SPPS data extraction in the near future? Early 2016 would be excellent ;). With regards, Govert VeldhuijzenHow can I make a question where the sum is equal to 100?
OK so I want to be able to ask a question and have the person fill in the answers- like "of these four options, put the percentage you use A, B , C and D...All must equal 100... How do you do that/??Reset survey results
Hi, So I've created a survey, added it to a Zoho Campaign, and sent the preview around to a few people in the office to test. So far so good, but now I have survey results that I wish to clear out before sending this out to my customers. How can I clear out or reset the survey responses before sending the live survey?Conditional text in reporting based on respondent scores
Hi, I'd like to generate a report for each individual respondent that has additional explanatory text referring to some of the scores collected in the survey from each respondent, and the text dependent on the respondent's score. e.g. A mean score across four questions of >4 indicates "a high degree of madness" but a score below indicates "a high degree of sanity" I'd also like to suppress some respondent answers/responses in the report. How do I create a report like this in Zoho Survey PremiumGetting the contact details from CRM or Campaigns without asking it
Dear team, I am creating customer satisfaction surveys about services or the usage of Zoho CRM. They Survey is triggered by an automation from Zoho CRM. I would like to avoid having the customer indicating his name and email address if I already have this data. Is it possible for Survey to get data from the URL (parameters)? Thanks in advance! Best regards, Christophe Mendez | MZ Consultants - Zoho Alliance PartnerGoogle Sheets Integration Challenges
We have had some reoccurring challenges with integrating our surveys with Google Sheets. There will be times where some of the survey results don't synchronize across. If we remove the integration and then re-integrate the survey with the sheet, those missing records will then appear on the sheet. There were also some problems where answers to matrix questions where not appearing on the Google Sheet, but it seems like that was a separate issue that we opened a ticket regarding and has been resolvedCreating a mailing label
How do I create a mailing lableRemoving Your Branding from My Facebook Post
Hi There, I purchased ZoHo Survey and am trying to post a survey on my company Facebook page and, even though I have unchecked the ZOHO branding choice in the footer of my survey an absolutely HUGE ZOHO logo and branding slogan keeps showing up. I wouldn't mind having it there, if it were a normal size, even though as a paying customer I don;t believe I should be forced to advertise for your company (not a good thing!) but these things are IMMENSE!!! How do I get that to stop appearing?Next Page
Announcements
ZOHO SURVEY LIVE FORM
Hello All, Zoho Survey live form is not working for past few hours due to some server issues. We apologize for the inconvenience. We are working on it to put it back on track. For time being, use this domain to host the surveys "public.zoho.com" instead of "survey.zohopublic.com". Example : Actual Survey link : https://survey.zohopublic.com/zs/pPy2YJ. Modified Survey link : https://public.zohosurvey.com/zs/pPy2YJ. We will update once the server is back on track to host the surveys as usual.Focus Group Webinar: Navigating the Real Estate Market with Zoho Survey
Hi all! In today's rapidly changing business scenario, staying ahead requires not just data but actionable insights. Zoho Survey simplifies the process of gathering crucial insights. It offers an intuitive interface for creating custom surveys, allowingIntroducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questionsCHANGE URL - OFFLINE SURVEY
Hello All, The survey URL (survey.zohopublic.com) did not work for past 12 hours and we are negotiating with the IP providers to fix the issue. Kindly change the URL of the survey from "survey.zohopublic.com" to "public.zohosurvey.com" for Online and Offline surveys. Example : Offline survey link : https://survey.zohopublic.com/offline/pPy2YJ. Modified offline link : https://public.zohosurvey.com/offline/pPy2YJ. NOTE : Users who used Offline surveys and collected responses to it, please give
Zoho Subscriptions Resources
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Zoho Sprints Resources
Zoho Books Resources
Zoho Projects Resources
Zoho Orchestly Resources
Zoho CRM Plus Resources
Zoho Campaigns Resources
Zoho WorkDrive Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho Creator Resources
Zoho CRM Resources
Sticky Posts
Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions
Top Contributors
nivetha.surya