CHANGE URL - OFFLINE SURVEY
Hello All, The survey URL (survey.zohopublic.com) did not work for past 12 hours and we are negotiating with the IP providers to fix the issue. Kindly change the URL of the survey from "survey.zohopublic.com" to "public.zohosurvey.com" for Online and Offline surveys. Example : Offline survey link : https://survey.zohopublic.com/offline/pPy2YJ. Modified offline link : https://public.zohosurvey.com/offline/pPy2YJ. NOTE : Users who used Offline surveys and collected responses to it, please giveOne field from Survey-CRM Intergration not populating in CRM
I have a strange issue where one (1) of about 40 mapped survey-crm integration fields is not populating with data. The data submitted is saving in the Survey system. It is visible in the report (all and individual). There are no sync errors, and I can confirm other data is being updated successfully by the CRM SYNC. In the image below (snippet from CRM-Leads) ALL fields are populated by data via the Survey-CRM integration... however, one field does not populate as mapped. The field remains empty.Slider values not STICKY for returning visitors (on page/iframe reload)
I have a survey that is set to remember and repopulate answers for returning visitors. On regular forms fields such as name, email, demographic, dropbox etc all values are "sticky" when a visitor returns to the page. However, slider values do not appear to be sticky. In my below video example I have a slider with a DEFAULT / INITIAL value of 4 While completing the survey (as a visitor) I change the slider value to 7 and click next.... then I click previous to confirm the value was sticky. To mimicEmail Trigger - Please add complete toolbar for content control
Would it be possible to add the full toolbar to the Email Trigger content editor? I would find this particularly helpful as it would allow me to use common styles for all outgoing messages from my company. Current Email Trigger Editor: Requested ADVNACED Editor (currently used in Zoho's Community Forum) *note the additional toolbar options.Choice Hover Background Color Resets to everytime survey is edited...
The Choice Hover Background Color is set default each time the theme editor is opened. To reproduce the issue: Stage #1 - Creating the form 1) In Zoho Survey select a fully customizable template (ie: natural) 2) Create a form containing a single select element (radio buttons) and publish/preview the form 3) Open theme in theme editor 4) Select Choice Hover from the element options on the Background tab. 5) Set a new hover color with the color picker 6) Click Ok to choose new color 7) Click ApplyIs there anyway to embed full HTML and JS that runs the my survey?
I'd like to embed the full survey on my website (not Iframe or js pop-up window). Is there anyway to copy the HTML, JS and STYLE information so that it can be hosted on my site but still depositing data into the Zoho Survey framework - similar to a web-embed lead conversion form for CRM or embedded support ticket form for SUPPORT?Question Display and Values Not all sticky with SECOND LEVEL question logic (on previous/next button press)
SECOND LEVEL question logic display and input values do not appear to be "sticky" on previous-next button. In my test I have set up a series of 5 questions with the below logic. Question 1 <-- PRIMARY QUESTION |--> If Q1=Yes then Display Quest 2 (Dropbox) <-- FIRST LEVEL LOGIC Question 3 <-- PRIMARY QUESTION |--> If Q3 =No then Display Quest 4 (YES/NO) <-- FIRST LEVEL LOGIC |--> If Q4 =Yes then Display Quest 5 (YES/NO) <-- SECOND LEVEL LOGIC In the test I select all values that result inCustom Styles don't show on Mobile S
It looks like styles for Zoho Survey Forms are not applied to MOBILE S screen size / resolutions Below are two screenshots from Chrome's built in Device Tester. Mobile M shows styles are active. Mobile S displays non-styled content in the embeded iframe. ** Note that all styles are working on other areas of host page... only Zoho served Survey Form content is effected. Mobile M Mobile SScoring responses in survey
Our survey uses the typical Strongly Disagree, disagree, neutral, agree, strongly Agree, scale for most questions. I have currently been able to assign scores of Zero, 1,2,3,4 to those statements however only if the actual numbers appear alongside the possible responses of agree etc. Can the attributed scores for each response not be hidden and simply used by the system to create the averages, range etc? In addition I would like to score both "Strongly disagree" and "Disagree" as Zero, with neutralSuvey Submissions not visible in CRM
When my survey form is submitted the mapped CRM-Lead integrated fields populate correctly (except one - noted in seperate dedicated thread) However, the completed, sync'd FULL survey does not appear in the Zoho Survey section of the lead view. Below is a snippet of the lead view which is entirely and successfully populated by data from the completed (unlisted) Survey Is this a bug, or a setting I have overlooked?Slider values not STICKY when using previous / next buttons
When navigating through a multi-page survey with previous / next buttons sliders reset to their default values. I believe these values should be sticky.Why are Slider Values missing from Survey Reports?
I've noticed that not all slider values are displayed in the reports for my survey. It appears that the final (last) value of the slider is always omitted form the report. For example. I have a slider with value range of 0 to 2 (3 points) However in the report only values 0 and 1 are displayed. See attached images. I would appreciate help resolving the issue. EDIT: Embededed images instead of attach for faster visual aid.Survey gives "RESPONSE ERROR" message on page with only Slider Elements
While testing my embedded <iframe> survey form today I received a "Response Error". The same page consistently produces the error on "next" button press. The page (page 4 of 8), contains only slider elements plus one description element. I believe the submission error may be caused by the same issue that causes the final (largest) slider value to NOT appear in the report. It's likely to be a simple miscalcuation: Example: UpperValue = 10 LowerValue = 0 DataPoints = Uppervalue-Lowervalue // in theCustomization Settings not implementing correctly (BACKGROUND CHOICE HOVER and FONT CHOICE TEXT / HOVER do not work on standard Drop-Boxes)
While working through the customization features for general templates i have noticed several customization do not fuction correctly. For example: BACKGROUND - CHOICE HOVER and FONT - CHOICE TEXT / HOVER appear to work for dropboxes within the Demographic element (ie:country) but do not apply/work to standard Drop-Boxes It sure would be nice if I could get all elements of the form using the same styles! ## FOLLOW UP NOTE: I have noticed that the BACKGROUND CHOICE HOVER and FONT CHOICE TEXT / HOVERUsing Zoho Survey as a Diagnostic Tool
I want to use Zoho Survey for the following scenario: I have three 'topics', each containing three multiple choice questions (answers are a rating from 1 to 7) I want to get a score for each topic (average of the three multiple choice questions) eg, Topic 1 average = 10, Topic 2 average =7, Topic 3 average = 15 I then want to generate an end screen with customised copy for each Topic based on the score in a range eg. Display custom text for Topic 1 if it is in the range 1-5, 6-10, 10-15, etc I wouldSurvey to datasheet, how do i auto update calculation formula with newly entered survey data?
Hello guys, Zoho is pretty awesome so far! I have a quick question about my recent project. I am collection date via zoho forms, and within the response sheet, i have a series of formula to calculate each entre of data. Here is the problem, whenever a new person fillout the survey, a new row of data is inserted on top of the sheet and wont automatically apply the formula to it. Is there anyway to make it auto? as in auto apply the formula to every new entre of data ? Cheers ps.is there an APICRM and Survey aren't integrating
I am having a problem with these two integrating properly. I have integrated Survey through CRM, and it seems to have worked since I am able to send my surveys through CRM and the new related list is showing up on Leads/Contacts. However, no sent or completed surveys are showing up attached to the leads/contacts. I have no idea how to solve this problem. Anyone have any suggestions?Add Text Box Below Answer
I would like to add a text box below the No or Yes answer as done here with Survey Monkey: http://awesomescreenshot.com/0725pki7f5 - please advise how to do this!Zoho notifications and Email Reminders
Hello! Does the free version have the capability to send a reminder notification in Zoho and a reminder email regarding follow-ups and when tasks are due a few days before the due date? Please let me know as this is an important feature we need for our business. Thanks a lot!Renaming survey response with a field from the survey form upon export
Is it possible as I export a submission for it to save the survey name based on a field in the survey? Ideal for me would be if I could export multiple submissions from a survey form and they save by the name field of the submission onto my computer once I export. Then instead of Report 1, Report 2, etc. I would have Report - Joe Smith, Report - {First Name} {Last name}, etc. Is there an option for that like a mail merge that could catch that field in the survey name upon exporting? Thanks! MikeHelp with changing ADMIN
Support is not responsive. We have 1 admin for Surveys and he is no longer with the company. we are able to login into his account but there is no option to change anyone else to an admin. I am the super admin of the entire ZOHO installl, no option to change admin. Support has been asked 4 times to fix, no phone number to speak to anyone. Anyone help?I have a problem to delete zoho
I want to completely wipe Zoho service, but I can not how I solve the problemQUESTION ABOUT SCORE
Hi, I designed a survey and I´m working with the Ranking option. I have my graph and results table and I need interpret my results, I want to know what is the mean of SCORE? : example SCORE RANK RESPONSE COUNT, 4.09 1 54 3.07 2 54 2.83 3 54 2.8 4 54 2.2 5 54 What does the score column? I really appreciate your help, ThankAligning the background image
I want to create a custom theme for my survey by uploading and including an image file. Among the themes available on Zoho, the beauty one is closest to what I want mine to look like. The image is displayed on the left side of the screen and the full survey is visible on the right side. I just want to be able to use my own image but achieve this same effect. However, when I upload an image to create the custom theme, it underlays the survey so that the image is only partially displayed. No matterWebsite SLOW !!!!
I am in the middle of a survey I have spent thousands of dollars advertising. Your survey site is very slow. It almost takes 10 seconds to load the first page of the survey. After that it is taking multiple seconds to switch between pages. I am losing respondents to my survey because of the slowness of your website !!!! Please fix asap.Remove Left/Right Borders on mobile survey
Space is at a premium on a mobile device. The current themes keep a large border on the left and right - in total almost 25% of the screen width. This give very little space for the survey itself to be presented. Remove the majority of border on the mobile survey display and give the space back to the survey itself !What custom variable will check a checkbox back in CRM?
I want to "invisibly" pass a custom variable from URL generated in Zoho CRM with a specific custom variable, to Zoho Survey, and then when the Survey gets submitted, I want a checkbox to be checked in the CRMHow would I form the custom variable to do so? I have no problem doing the above with actual text (passing the word "yes" from Zoho CRM, invisibly to Survey, and then back into Zoho CRM to update a field with the word "yes").....but I want to know how to check a checkbox in the CRM, not addIntegrating responses to a ZOHO survey into a potential in ZOHO CRM
The satisfaction survey I've created can be sent via ZOHO campaigns to Contacts that have a Won potential against them. So far so good. The next step is to integrate the responses to the questions back into ZOHO CRM. Here I can see that mandatory fields set up in ZOHO CRM Potentials filter through - so that I'm asked to select a corresponding question. See screen shot below. Naturally the potential name, stage etc., shouldn't be overwritten with the answer to a question in the survey. I do not wantCustom variable on choice text
When adding a custom variable in the question it works. When adding a custom variable to the question choices (multiple choices/questions) id does not work. Is that something you can change anytime soon?How add first name to Zoho Survey?
I am trying to include the survey recipient's first name at the top of the survey but it isn't appearing. I have a Premium subscription to Survey. What am I doing wrong?Inline Surveys
Hi What is an inline survey please. I have looked for help etc. on this new feature but nothing. Interested to learn. Rgds Neil HBOffline responses not uploading
Hi, I have create a zoho survey to be used offline, using an iPad withSafari. However when I am back online and choose to upload, it startsthe process but never finishes. in total there are 8 response. I have tried another survey offline and this is working fine when uploading. Any advice would be much appreciated as I need to pull this data off. ReezaSurvey reminder email
Hi, does anyone know how to send a reminder email just to the people who have not yet completed the survey? This should exclude those that have already taken it.Zoho logo/Customize top Branding
Are we able to replace the Zoho logo with our own company's logo on a survey?Surveys - How are they Viewed?
We want individuals to complete surveys/polls then be able to see the results of these after a specified period of time when others also complete the survey (i.e. 15 minutes). How are the results of surveys "published"? Does only the publisher of a survey first see the results, or can everybody who has completed the survey also see these results? If individuals completing a survey do so on their smart phones, can they see the result of the survey on their phones as well?Scoring to Custom Page
When trying to use the scoring logic to redirect to a unique end page of the survey, the scoring will not allow a value higher than 100, however scoring for the survey being developed goes into 150?Survey do not work properly
My surveys started to show errors today. Embedable: http://www.awesomescreenshot.com/image/733444/85b003ce1a541d7352fb1778d1d9a304 Stand alone page: http://www.awesomescreenshot.com/image/733445/feb8d7e0c6ba259df94d4c7bc5d0842e How can I fix this?Page description text to include working URL link
On the page description of the survey, I would like to include a working hyperlink to a web url however it only looks that I can add plain text - is that true?update fields in CRM
I'm doing the survey and CRM integration so that when the customer sends the survey, some fields are updated I have in my Invoice module. That should take the CRM field to be updated? I'm taking "Subject" but I do not update anything. Could you please help me and give me the steps so that the fields are updated after the customer answers the survey. In the subject field I have a parameter that is sent from a link that sends the customer to answer the survey. I have a parameter in the "subject" fieldPhone number box for a survey question
I was trying to have phone number entry box on my survey but whenever users put in their phone numbers they get error messages saying that the number they entered should be between -2145676532 to 2145676532. I used numeric box and i'm unable to increase the max number a user can enter??Next Page
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ZOHO SURVEY LIVE FORM
Hello All, Zoho Survey live form is not working for past few hours due to some server issues. We apologize for the inconvenience. We are working on it to put it back on track. For time being, use this domain to host the surveys "public.zoho.com" instead of "survey.zohopublic.com". Example : Actual Survey link : https://survey.zohopublic.com/zs/pPy2YJ. Modified Survey link : https://public.zohosurvey.com/zs/pPy2YJ. We will update once the server is back on track to host the surveys as usual.Focus Group Webinar: Navigating the Real Estate Market with Zoho Survey
Hi all! In today's rapidly changing business scenario, staying ahead requires not just data but actionable insights. Zoho Survey simplifies the process of gathering crucial insights. It offers an intuitive interface for creating custom surveys, allowingIntroducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questionsCHANGE URL - OFFLINE SURVEY
Hello All, The survey URL (survey.zohopublic.com) did not work for past 12 hours and we are negotiating with the IP providers to fix the issue. Kindly change the URL of the survey from "survey.zohopublic.com" to "public.zohosurvey.com" for Online and Offline surveys. Example : Offline survey link : https://survey.zohopublic.com/offline/pPy2YJ. Modified offline link : https://public.zohosurvey.com/offline/pPy2YJ. NOTE : Users who used Offline surveys and collected responses to it, please give
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slider scale
We have justed moved from Survey Monkey to Zoho Surveys. One feature that was very important in SM was a slider scale to estimate spending. We ask a question "how much money do you spend on x?" Depending on the product the scale goes from 0 to 5000+ soCode API récupération enquêtes et documents
Bonjour peut-on générer des codes API avec Zoho Survey ou Forms afin de récupérer des questionnaires existants sur nos autres outils ? Comment procéder ? Faut-il disposer d'un abonnement particulier ?Zoho Survey - Respondent User Portal - RealTime & Response Access
Hello everyone, I have two questions which I would appreciate your guidence on. 1. I have written to Zoho and they tell me no REAL TIME API access is available against completed surveys. From what I gather the only way to get these in real time is toExporting uploaded files in bulk on Zoho Survey?
Hi, I have a survey that includes an image upload field, I'd like to be able to export the individual responses in bulk, but it appears only the name of the image uploaded, and not the image itself gets exported. Any way to have the images be exported
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Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions
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