Can I see who my responses are from other than just IP address?
Hi there, I sent out a survey this morning and 13 responses back, but I cant identify who they are from other than their email address?
Offline Features
Are there limitations on how many devices can be use simultaneously for collecting data offline? Also, are there any features - such as page or question logic - that are not compatible with offline surveys?
Top logo missing on Survey End Page
Hi, I am testing Zoho Survey before buying and the survey I created is on https://survey.zohopublic.com/zs/1KCNxy. Eveything goes fine and it arrives to "Survey End Page " that I created. There is "M_APP Mobile Learning App" logo on survey page but it is missing on Survey End Page. There is only "Pilot Evaluation Form" text and it is incomplete without logo. How can I make the logo appear also on the Survey End Page? Thanks for your help
Saving survey to zoho creator
I'm sure everyone reading this has run into this problem once. You want to take input from a zoho survey and then save it in zoho creator. Heres a workaround that will do fine until they do official integration for the two products. Fully integrate zoho survey with Zoho CRM. After that you can create a form with lookup fields that pulls from fields in the Zoho CRM table that your survey was saved. Thereby you can save survey input into creator.
Embed survey links in campaigns email templates but need a contact ID
I need to embed a custom survey link in my outgoing email marketing campaigns footers.all footers. These have several custom variables to identify the user, and I'm using merge tags there which is fine for them but in order to pull these responses back to the crm record I need a merge tag for the contact_ID and this is not an option in campaigns. Please advise on how I could achiecve this?
Answers zoho Survey
Hello, People filled out my zoho survey more than a week ago, but I received the answers this weekend. Why does it take more than a week to receive answers when people filled out your survey? Thanks in advance, Charlotte
Answers zoho survey
Hello, I asked this before, but I didn't get an answer: People filled out my zoho survey more than a week ago, but I received the answers this weekend. Why does it take more than a week to receive answers when people filled out your survey? Thanks in advance, Charlotte
Include questions and choices on report
Hello Everyone, Is a way to generate a report so I can see all the original multiple choice and lichter scale labels? Right now I am just seeing a "1" or in some cases a check mark. I can work around it, but would rather see what the survey taker was seeing when they answered. Thank you
embed combined report in a zoho crm record?
We run events that we are going to start doing surveys for at the end of each one. I see that individual responses can and will be linked to the individual respondent's page in the crm, which is great. However, we have created a CRM record for each individual event as well, so is there a way to embed the complete results as a report in a record and not just all the individual responses? Thank you
Printing a custom report without page breaks
How do I print a report without the automatic page break after each question? We are looking to print the data charts for each question, but want it continuous, rather than one question on each page.
How to hide the No responses in survey report?
Hello, i would like to know, how can i hide the No response in the Report survey? I've many question but not all mandatory, and then i must use the answer as a summary, so i would like to hide all the no response
How to view Response link inside crm
Dear all, I know we can integrate crm and survey and see the lead/contact response inside crm. But in my account, I can not see this link. How can i config this? Would you mind helping me? Thanks in advance, Hang.
Zoho survey notify I do not have an account in zohocrm
Dear all, I used zoho survey and crm. But when I want to integrate survey and crm in integration tab, the system notify me that I donot have any account in crm. How can i fix it? regards,
Show user answers upon completion
Can anybody help me here: I'd like to show users what they answered after completing the survey. So: if I have 20 yes/no questions in my survey, I want to show users something like "You answered Yes to 14 questions and No to 6 questions" I can't seem to figure out how to do this with the termination logic functions. It's very important for us to show users their results after the survey.
Combine Survey Results
Can multiple Zoho surveys be easily exported into one report? Each of my department's training classes has a survey, and we would like to be able to compare results of all classes without having to manually combine the data (the questions for each class are the same). This is something Survey Monkey cannot do, so I need to find an alternative.
New Survey Link doesn't work...
Hi, I've just created a new survey and at the end I got the link to access the survey. When I click on it though... the page keeps loading until times out. I tested the preview link, and that one works. This is the broken link https://survey.zohopublic.com/zs/AliFcg Any idea on how to solve this? Thanks
I want that people should be able to upload documents to my Zoho survey
I want that people should be able to upload documents to my Zoho survey is it possible?
Email Alerts
How do I get email alerts to remind me of a task? Eg: I would like to get an email alert to remind me to call back a potential lead at a certain time.
CREAR FORMULARIOS CON ZOHO SURVEY Y VINCULAR A CRM
QUIERO CREAR FORMULARIOS CON Zoho ASÍ PARA TENER TODAS LAS ENCUESTA DE RESPUESTAS Y DATOS DENTRO DE Zoho CRM. TENGO LOS FORMULARIOS HECHOS CON GOOGLE DOCS, ES POSIBLE PASARLOS Un Zoho Y QUE LAS RESPUESTAS SE ARCHIVEN TAMBIÉN AHÍ?
Survey error synchronize
if the offline survey is send next day after made , the email trigger no work , and the google doc is not synchronize
Notifications for completed surveys
Is it possible to set up alerts via email or SMS when a survey has been completed & submitted? Just like the checkmark to this post request that says 'Notify me when a response is made. Thank you.
CRM Activities integration fails
Hi, I can not integrate the Activity module from CRM to Survey. The integration process never goes further than what you can see from the screen shot below. /Bo Thygesen
Page breaks
I want to export a survey report to pdf and it works but some of the questions are split across two pages so it is difficult to read. I want this report to contain charts and comments. I have a Standard subscription. Can it be done?
Merge Tag in Redirect URL
Is it possible to have the something like "merge tags" in the survey redirect URL? Something like this: https://test-testurl.com/referral/?SQF_EMAILID=$[EMAIL] I want to include a customer redirect parameter based on the email address that was passed into the survey URL as a URL parameter. I can't figure out how to do this. Thank you, Wes
Billingual + reward on answer
Hello, I would like to reward users who respond to my online survey. Example I would put $ 5 to the first 500 people who respond to my survey. I want to know If You have apps like: bonus, or voucher. in apps or widget. I must take a similar survey in French and English? Same question and same answer choices, a bilingual survey. What is the best method to create the survey and compile my answers?
Reset Report Visits before really starting the Survey
Our survey got some access data out of previews. We deleted responses. How can we reset reports visits before really starting the survey? 0 - 0 - 0
Can Zoho Survey auto fill more than one field and / or auto fill each field with multiple words?
Hello, Can you auto fill more than one field in Zoho Survey? Can you auto fill more than one word in each field? I understand that to auto fill you need to edit the hyperlink but I am struggling with how to edit the hyperlink when I want to auto fill more than one field and / or auto fill each field with multiple words. Can anyone help? Thanks, Aimee
Choose a different End Page based on survey response?
I would like to have different end pages (i.e. after the survey is complete) for different responses. i.e. maybe question is "Would you recommend XYZ company to your friends?" If yes, they get an exit page asking for referrals or with review site links to solicit positive reviews. If no, they get a page with info to contact owner or whatever process is needed to fix the problem. Is that possible? Thanks, Adam
Can a user to "confirm" a piece of text?
Can I place anything in a survey that asks a respondent to tick a checkbox that they understand/agree to a piece of descriptive text?
Zoho Survey and Zoho CRM integration
I have been using Zoho CRM for several months. Today I added Zoho Survey Premium Edition to my account. I have created a survey and turned on the integration between Zoho CRM and Zoho Survey. Everything is working fine when I test the survey. It creates a new Lead for me in Zoho CRM. The only problem is that I can't tell that this new Lead came from a Survey. It looks like a normal Lead. I had hoped the Created By field would say Zoho Survey or something like that. Is there a way to embed information
Survey
I'm a newbie on this, could someone tell me if it's possible to do the following: I want to send out a survey to customers, then when the customer has filled out the survey I want the information to automatically load on the CRM, obviously on the relevant customer's page. Is this possible? Many thanks
allow choice for "Date Display Model" of YYYY/MM/DD
wish there was the option to display this option choice for the Calendar Box.
allow auto a-z or z-a sorting of drop down list choices!!
it sucks that when you add drop down choices, the user is not able to select that the sort in either A-Z or Z-A fashion!!!!!
Survey and CRM leads - how do they connect?
Zoho - I want to create a survey that will have 2 purposes. 1.) Gather important feedback 2.) Gather contact information about the person who took the survey - example: First Name, Last Name, phone, email, etc... If I am using a Zoho product, I would expect that your products work together (that's the whole point of using one provider). So please tell me how I can gather their contact information, which will create a NEW LEAD in my CRM and show me a link within the CRM to their responses? Please
Is there a way to weight answers to questions?
I would like to assign values to certain question responses.
enter data
I have created a survey and have unlocked all the restrictions however, when someone tries to open the survey to enter data, the message 'this survey is closed' . Please help
Unable to unclosed my survey
I have unlocked my survey removed the restrictions and yet when the survey is open, it states 'this survey has closed'. Please help.
Free Survey - need to access who sent a response (clarified in body of message)
Hi folks... I tried the Free Survey to see if I liked the format, etc. Unfortunately, I received a response to my survey that needs a reply from my business and - because I hadn't purchased any upgrades yet - I don't have that access. Is there a way to do so based on the data that I have (it appears that I have an IP address but I don't know how to track this)? Had I known I was going to get any responses that would be outside of my planned scope, I would have purchased a short-term plan to start
Using Zoho survey for 360 feedback
Hi, I wanted to create a 360 feedback questionnaire for my client's employees. I need to create a unique survey for each of their 300 employees, to be answered for each by his/her boss, subordinate, peers, customers, etc. Is there an easy way to do this? or do I have to manually create 300 individual surveys for each employee and send to the respondents? Thanks.
How to add a zoho user to manage surveys?
Hello, We have updated our Zoho Survey plan to Standard Version. I'm the manager for our zoho products (crm,creator,reports, campaigns, support), but other users will work with surveys (like in the others zoho products). How can I add other user to manage the surveys? Thank you in advace and best regards,
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