Reset Report Visits before really starting the Survey
Our survey got some access data out of previews. We deleted responses. How can we reset reports visits before really starting the survey? 0 - 0 - 0
Can Zoho Survey auto fill more than one field and / or auto fill each field with multiple words?
Hello, Can you auto fill more than one field in Zoho Survey? Can you auto fill more than one word in each field? I understand that to auto fill you need to edit the hyperlink but I am struggling with how to edit the hyperlink when I want to auto fill more than one field and / or auto fill each field with multiple words. Can anyone help? Thanks, Aimee
Choose a different End Page based on survey response?
I would like to have different end pages (i.e. after the survey is complete) for different responses. i.e. maybe question is "Would you recommend XYZ company to your friends?" If yes, they get an exit page asking for referrals or with review site links to solicit positive reviews. If no, they get a page with info to contact owner or whatever process is needed to fix the problem. Is that possible? Thanks, Adam
Can a user to "confirm" a piece of text?
Can I place anything in a survey that asks a respondent to tick a checkbox that they understand/agree to a piece of descriptive text?
Zoho Survey and Zoho CRM integration
I have been using Zoho CRM for several months. Today I added Zoho Survey Premium Edition to my account. I have created a survey and turned on the integration between Zoho CRM and Zoho Survey. Everything is working fine when I test the survey. It creates a new Lead for me in Zoho CRM. The only problem is that I can't tell that this new Lead came from a Survey. It looks like a normal Lead. I had hoped the Created By field would say Zoho Survey or something like that. Is there a way to embed information
Survey
I'm a newbie on this, could someone tell me if it's possible to do the following: I want to send out a survey to customers, then when the customer has filled out the survey I want the information to automatically load on the CRM, obviously on the relevant customer's page. Is this possible? Many thanks
allow choice for "Date Display Model" of YYYY/MM/DD
wish there was the option to display this option choice for the Calendar Box.
allow auto a-z or z-a sorting of drop down list choices!!
it sucks that when you add drop down choices, the user is not able to select that the sort in either A-Z or Z-A fashion!!!!!
Survey and CRM leads - how do they connect?
Zoho - I want to create a survey that will have 2 purposes. 1.) Gather important feedback 2.) Gather contact information about the person who took the survey - example: First Name, Last Name, phone, email, etc... If I am using a Zoho product, I would expect that your products work together (that's the whole point of using one provider). So please tell me how I can gather their contact information, which will create a NEW LEAD in my CRM and show me a link within the CRM to their responses? Please
Is there a way to weight answers to questions?
I would like to assign values to certain question responses.
enter data
I have created a survey and have unlocked all the restrictions however, when someone tries to open the survey to enter data, the message 'this survey is closed' . Please help
Unable to unclosed my survey
I have unlocked my survey removed the restrictions and yet when the survey is open, it states 'this survey has closed'. Please help.
Free Survey - need to access who sent a response (clarified in body of message)
Hi folks... I tried the Free Survey to see if I liked the format, etc. Unfortunately, I received a response to my survey that needs a reply from my business and - because I hadn't purchased any upgrades yet - I don't have that access. Is there a way to do so based on the data that I have (it appears that I have an IP address but I don't know how to track this)? Had I known I was going to get any responses that would be outside of my planned scope, I would have purchased a short-term plan to start
Using Zoho survey for 360 feedback
Hi, I wanted to create a 360 feedback questionnaire for my client's employees. I need to create a unique survey for each of their 300 employees, to be answered for each by his/her boss, subordinate, peers, customers, etc. Is there an easy way to do this? or do I have to manually create 300 individual surveys for each employee and send to the respondents? Thanks.
How to add a zoho user to manage surveys?
Hello, We have updated our Zoho Survey plan to Standard Version. I'm the manager for our zoho products (crm,creator,reports, campaigns, support), but other users will work with surveys (like in the others zoho products). How can I add other user to manage the surveys? Thank you in advace and best regards,
Survey Completion
Hello, I am creating a survey, and wondered if it would be possible for the survey to be resent automatically if it is not completed after a certain amount of time? Look forward to hearing from someone shortly cheers
I cannot export/print (only one empty page is created by application) survey in my Zoho Survey application
Hi, I noticed a couple of issues with Zoho Survey application. 1. Having tried to activate “Print survey” or “Export as PDF” function of “Advanced Options" in “Edit" mode for particular survey, there was only one empty page generated. 2. Having tried to activate “Invite Reviewer” function of “Advanced Options" in “Edit" mode for particular survey, there was a link attached to the message with no survey visible (empty html page) for reviewer who followed the link. Please Suggest. Kind Regards Eugene
Unique ID
Can I track respondents using a unique ID at the end of the survey web link? I want to systematically track the responses by a quote number.
Question about formating of the question
Does anyone know how I can apply formatting to my questions? For example i would like to underline an important word, or make part of the text in bold.is this possible?
Survey Themes (background)
Hi, I would like to be able to change the background of the theme by uploading an image from my pc. Is this possible? If not, can this be implemented soon?. Thank you
Is it possible to embed a survey within an email?
It is my understanding that, no, this is not possible, but would love to hear feedback (and potential workarounds) from people that have wondered the same. Thanks, Dan
What information does the exported spreadsheet include?
Hello everyone, If I were to choose the option to export my survey as a spreadsheet what information will the spreadsheet include? Thanks!
Backgrounds & Buttons
Is there a way to remove the background entirely and to change the color of the buttons/progress bar? I have selected Natural as my theme, which has a grey background and blue buttons/progress bar. I want a white background and red buttons/progress bar. Is this possible?
HTML
Can HTML tags be added to the header or question fields? It appears not, but is there a trick to allow HTML? I am looking to add logos to the headers of each section, for example, as well as a link to a page of reference material needed to complete the survey.
Progress Bar
Why does the progress bar not change when the survey is being completed? I added this option to my survey but there is no indication of changing progress as the survey questions are answered.
Allow only one response per computer
How does Zoho Survey do this? I don't think it's by IP address...?
CRM-Survey integration
If make the integration for CRM-Survey and it will be possible to use it as phone-calls scripts for call-centers.
Let users upload images (ex: an optional user photo in training participation form)
Dear ZOHO team. It would help a lot if we were able to let users upload their photos. We're building forms for seminars and training and in such a field having a photo in their profile is very useful and will let teachers and trainers remember who is who before their first lesson. Best Regards, Anton Andriievsyi Kiev, Ukraine
pricing
As a Zoho Campaigns customer, can I use Zoho Survey on a pay-as-you-go pricing model, or pay for a one-off survey? Alternatively, if I have to pay on a monthly subscription, what is your cancellation policy? Thanks
Limit number of choices in a multiple answer box
I want only three of the buttons to be selected at the same time out of multiple answers. How do I do that?
Ipad app issue - Preview view not working
Team, I am unable to see the survey in the preview view using a ipad app. I see the header only. Everything else seems to work fine. Thoughts
Email form
I am trying to email a survey to the email added, is that possible?
Drop Down list
I am creating a form where, I have a drop down menu. If somebody selects - lets "A", next field is enabled, whereas if "B" nothing happens. how do I do that? Thanks