Tiny Tip Tuesday #39
Have you tried sharing your survey on social media yet? As we all know, social media is everywhere, and you can make the most out of your surveys by sharing them on platforms like Facebook, Twitter, LinkedIn, and WhatsApp, among others. There's a wide
can i download individual survey responses without respondent variables"
can i download individual survey responses without respondent variables? the client wants to see the individual responses but i can't find a way to omit the personal data
NEED HELP
Does anyone know or can reccomnend a tutor or tariner for Zoho Survey that can help teach and answer questions from time to time?
Resend a survey to those who did not yet answer it
Hello, Is it possible to resend a survey only to those who did not yet filled it in? Thank you! Kind regards, Joke
automatic reply mail is not sent all time (is not sent twice a month)
automatic reply mail is not sent all time. (It is not sent about twice a month) But the answer is 「completed 」 on the zoho administrater page. I don`t know the reason, answers which email was not sent have not common point.
The mail which sent to customer was been Garbled characters
The mail which sent to customer was been Garbled characters. Whet`s happen? If you have some idea, please help me.
Fields not showing when creating Answer Logic
I am trying to add Answer Logic to a Likert scale question. It's the first question in the survey. I only want the 'additional comments' box to appear if the selected answer is 3 or less. But when I come to the section where I would select a field, there's
Updating CRM Contact Info with Survey and Empty Field
Good afternoon, I am working on a survey to allow my contacts to update their own information. Thanks to the integration of Zoho CRM and Zoho Survey, I could populate the answer with the existing information, and people can update them if needed. However,
Tiny Tip Tuesday #37
Audit Logs - All you need to know! In the previous tip, we spoke about the significance of adding informed consent in surveys. We have a new feature for discussion this month. Did you know you can track all activities associated with a survey, as well
Tiny Tip Tuesday #36
Terms and Conditions or Informed Consent In the previous tip, we discussed how a survey introduction or disclaimer can add value to the terms and conditions you mention in the survey. Surveys can be used to collect personal information, such as name,
Calculate totals in Survey report email
I have multiple survey questions that all use the Likert Scale question format. Is it possible to total the value of all question responses and display the result in an email to the survey respondent using the Email trigger feature. Thanks, Ryan
Single Checkbox for "I Agree" or Newsletter Subscription
I would appreciate a single check-box form element (Boolean). Possible applications for this element are - newsletter subscriptions - indicating agreement to terms and conditions - indicating visitor has read required reading - and more I understand the same result can be achieved with a select element with yes/no values, but I still believe a single check-box option would be advantageous to many Zoho users.
Dynamic Drop Down List in Survey?
Hello, Trying to create a question that allows respondents to tell me exactly which location they are from including Region/Country/City/Property Name. For example if they select North& Central America, they drop down should then show Canada, US, Mexico, Caribbean and then if they select Canada, should automatically filter to the provinces, then cities etc. and then I am trying to get to a business unit level name. Is this possible as there are 4000+ locations to choose from...do dynamic drop down
How to embed a survey question in e-mails?
I understand this is possible for only one question. Does anyone know how to actually do it using either MailChimp or ZohoCampaign once I've created a Zoho Survey?
Change Submit Button Wording
Is there a way to change the wording on the submit button?
Tiny Tip Tuesday #35
Why is it important to add an introduction or a disclaimer to your survey? Surveys are one of the best research tools to gather insights on diverse topics, such as consumer preferences, service feedback, medical research, human resources, and so on. However,
Tiny Tip Tuesday #4
Is it okay to ask personal questions? No. It isn't. Here's why! As important as it is to set survey goals, keep surveys short, and make questions optional, it's also essential to respect your respondents' privacy. Always keep in mind that personal questions can make respondents feel uncomfortable. If asking for personal details is necessary, it is best to ask them at the very end of your survey, while ensuring privacy. Always respect the person who has given you these details. Be sure to ask for
How to integrate Survey results in Zoho CRM to access Survey results via link
Hello @all, I know how to connect surveys to Zoho CRM and save results as attachments. But this is not very useful because the results are only available as PDF. So I'm looking for a way to make the results accessible like ZohoCRM does when you start
Is it possible to send the url link of a completed survey back to the customer to allow them to update the entries?
I have some detailed questionnaires which will be sent to customers to submit. Some questions are complex and the customer might want to get back to it at a later stage to update it. is this possible? Pls advise, this is a critical feature I need to implement. Thanks
Email opt-out in Zoho survey?
Hello Users: We are using Zoho survey on our website for a questionnaire that displays results in the browser window. Before displaying the results, we ask for contact information. The contact information is then sent to Zoho CRM and parsed by the email
zoho survey integration to google sheet
I originally intergrated zoho survey with google sheet on my old Google emai/drive account. I now have set up a new google drive for business, and want to integrate zoho survey to this business google drive (similar to my email account). Zoho keeps saving the sheet on the old google account (even if I select new sheet) How can I fix this?
1 vote per ip
Is it possible to limit an ip address to vote only once? The cookie vote only once policy is really easy to avoid opening incognito windows Thank You
submit button settings - email address
Is it possible to have the results of each survey sent to a different email? Surveys I create will be for different subjects and need to be sent to different people to track. Thank you in advance for your help.
Email Identifier
How can I determine where responses come from automatically? I realize results include IP address, but can it also include their email address used to send the survey link? For example: Survey sent to john@email.com His survey results include john@email.com
Why survey emails failed to send?
I sent out my first survey using Zoho Survey and the Email launch solution. Of 800+ recipients, using emails we know are accurate because they're used to log into our platform, 741 emails failed to send. I cannot find any guidance on how to address these
Associate Survey with Potential, and not the Contact
Hi there...It seems as if the surveys are associated with the Contact in the CRM.....that is fine if you are asking people their opinion about your overall company. We work with clients on specific projects and would like to send them a survey about the work we are doing in a Potential. Is it possible to see the Survey in the Potential that is sending them the survey (from the CRM)? I know that I can map fields from the Survey into the Potentials module, but that clutters the Potential with all
How do I display an individual's response to the survey after they complete the survey on my website?
In a similar fashion to online assessments, I would like to invite users to take the survey, see their results and recommended next steps on the website. How can I do this?
Tiny Tip Tuesday #33
NPS Calculation Net Promoter Score (NPS) is a key metric used to measure customer opinions and loyalty. It also gives you insights on the willingness of your customers to recommend your product or service to others. A typical NPS question would look like:
Adding tables to Survey
Is there any way I can add a table into Zoho Survey that requires numerical input to each cell?
Tiny Tip Tuesday #32
Response Bias in Surveys - V Over the past few months, we've discussed various kinds of response bias that are common in surveys. The last item in the series is the opposite of neutral responses: extreme responses. The tendency of respondents to choose
shuffle questions (quiz)
Hi, is there a way to shuffle the order of questions within survey? I know we can shuffle the actual answers/options, but I want to be able to shuffle the questions as well. any suggestions? Thanks
ZOHO Survey Quiz Mode
This might already be a feature, but I am using ZOHO Survey/forms in a ZOHO site setup for a training tool. I have embedded the Survey as a 'Quiz'. This works okay but it will not be assessed so the focus is on the participant getting feedback, like this Survey Monkey example quiz. Is there any plans to do anything like this in ZOHO Survey?
how to display only required options in drop-down based on selected choice in previous question
Please let me know how to display only required options in drop-down based on selected choice in previous question Example, If the user select India in countries, then he must view only indian states, If he select Telangana In States, He must view Hyderabad,
Add coded data feature
Please add a feature where the admin can export the data to excel where he can view it in codes instead of text. Like , MALE - 1 FEMALE - 2 PREFER NOT TO SAY - 3
Directions to Setup Inline Survey
We would like to setup an inline survey which we would ask a 1 questions survey with multiple choice options similar to the Customer Satisfaction questions within Zoho Desk. If it cannot be enabled as a a snippet, then we will utilize html to add it
Tiny Tip Tuesday #31
Response Bias in Surveys - IV We've been discussing various kinds of response bias in our previous tips in this series. The fourth type of response bias we're going to look at is also the most common you'll see in surveys: neutral responses. Sometimes,
Tiny Tip Tuesday #30
Response Bias in Surveys - III In the previous few tips, we discussed common kinds of response bias in surveys. The third type of response bias is desirability bias. Desirability bias is the tendency of respondents to respond to a sensitive question in a way that's desirable or favorable to a majority. These biased responses can lead to an over-reporting of "good" behavior and under-reporting of "undesirable" behavior. Response bias tip #3: Dealing with desirability bias Make your surveys anonymous,
Pre-populating a CRM Integrated Survey with a Respondents Information
Hi, I'm having trouble with the following workflow: Open Contact in CRM>Send email w/survey Link Respondent clicks Survey link>Survey open with their information pre-populated Here are the fields I have integrated: I'm unsure of what to tell Survey the Parameter Name is: Here is the survey link the CRM generated for me when creating the email Template: https://survey.zohopublic.com/zs/owB53d?fromservice=ZCRM&zs_contacts=${ZSURVEY.TOID###Contacts}&zcrmemail=${ZSURVEY.TOEMAIL} How does this come together?
Making and exam/test on Zoho Survey
I love Survey, but I want to create a test for some students and email it to them using Zoho survey. Is there a way to input correct and incorrect answers, so that the report marks the answer as either correct or incorrect? Also, is there a way to have the app collate all the answers and give an overall score/result? Thanks in advance.
HOw to migrate Survey from one department to another?
Hello, I have created in the past survey under my account. Now with zoho one (I'm not super admin), how can I move the surve from my department to the Zoho One department ? The final goal is that our marketing team can access the survey I did in my departement, as part of the Organisation. Thanks,
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