Creating a Quiz in Survey
Hello, How do I create a quiz in survey. I have created all the questions and there is only 1 answer. If they select that answer how does it tally the end score of right and wrong? Is there a function to create a scoring mechanism. Thank you.Zoho Survey. Survey Termination is not working.
I have set the parameters for Survey Termination, survey is published but according to responses the termination is not working. The survey keeps asking the rest of the questions even when a condition for termination is true.Drop down list translation
Hi, Could you please tell me if it's possible to automatically sort entries in a drop down list based ? The sorting can vary from one language to another . Thank you,Created a Survey - cannot get answers - HELP!
I didn't realize that I would not be able to download the responses (I know!). We tested every other thing and I made an assumption that I'd have access to my responses and not just in multiple windows. Can I pay for one month and download the answers? Thanks.Dynamic survey response
Hi All, I am preparing a csat survey, the problem seems to be that the responses are generic. My need is to identify the responses based on a unique identity, like ticket number. Need urgent help please.Send Survey to CRM Vendors with pre populated from CRM
Hi, we are trying to send a survey to our CRM vendors and we want to pre-populate the survey fields with existing values from the CRM record. We have followed the support article and integrated vendor module with the survey, we have mapped all the relevant fields and ticked "Pre-populate mapped fields from CRM to Survey" What is the next step? How do we send the survey to the vendor with the pre-populated fields? Many thanksSurvey Demographic question box- populate with Canadian Provinces
Hi, Is there a reason why we can't have Canadian Provinces prefilled as options when you choose CANADA as a country? You have only filled out the US states. We are a Canadian company and would like to have Canadian Provinces show up. ThanksCreate a report filter by uploading a list
Is there a way to upload a list of responses to create a report filter? I.e. I have a bunch of survey responses from both employees and non-employees. I forgot to include a custom variable to help me segment those out. If I have the list of employee email addresses, can I bulk upload them in some way to create report of just their responses vs everyone else's responses? Thanks!zoho survey encryption
Hi Zoho, I have a few questions about encryption of the survey db. are you just encrypting the entire zoho database or are you going to encrypt each clients data individually? is the key going to be zoho held or completely inaccessible by zoho? when is this going to be in place? Please do not point me towards your 'privacy and security' pages, they do not talk about data encryption. ThanksSurvey Respondent Email Addresses
I recently sent out a survey and am trying to view the email addresses of those who have responded so far. Where can I access this information to view it on the report?Randomize Answer Choices
Is there a way to randomize your answer choices - for formats like multiple choice and matrix?Slider NaN
There is an issue with the slider in which it becomes inaccessboble tô respondents to move. I have experienced this myself, it has been occurring for at least since Sunday. I had to change the question from mandatory to allow people to continue to proceed with the survey.How to I include a title or caption for a demographic question??
There is an option for demographics where you can select fields such as "Name", "Phone", etc. that we want to use in a survey. However, with this survey question type, there does not seem to be a way to include a title/caption. What we are wanting to do is have a statement along the lines of "Please type your name and e-mail address below to be added to our list serv" and then have a field for "Name" and "E-mail". We can't figure out where to go to add a caption (the sentence saying "please typeDisable certain options in Matrix Choice
Hello and thanks in advance for the help! We are trying to figure out how to block certain options in a Matrix Choice question. Specifically, we are surveying users to find out what is the best time for a class (morning, afternoon, or evening) across multiple days. Some of these days however are days that we will be closed during the evening--so for these days we only want the option of morning and afternoon. We're wondering how to disable the evening option on these days so that users cannot selectMove questions and survey pages to other surveys from within my Zoho survey account
Hi there, An idea I already sent to support. As I cannot update a Live survey with new questions or new pages without interrupting survey participants, it would be highly beneficial if I could update the survey as a copy within my account and then move any new questions or new pages over to the existing survey. This way all the surveys responses will continue to be viewable upon the one survey report. This would make any changes or updates really seamless to deploy, otherwise I have to keep closingWhat happens if I close a survey then reopen
I have a survey being delivered in 4 stages. The first two stages, I didn't close the survey, I just removed the url preview link from the facebook post to stop people accessing the survey, to allow me to update the piping logic for survey termination. Prior to the third stage, I closed the survey access to allow me to work on the survey in case individuals had the survey tab open in their browsers and attempted to access while I was working on updating required changes. Which involved adding newSurvey end page incorrect
The end page of my survey should not be this one, I was talking to Zoho support yesterday and showed the guy, though he refreshed the page and it showed up with the correct end page when we were checking through the survey. Though it is still shows this wrong end page which was in fact an older end page that I no longer have, as I have updated the wording. This means when people undertake the survey, they reach this wrong end page and believe their has been a technical error and that their data mightPrevious answers blank
Hi there, Several respondents have this morning reported that there survey access no longer includes all there previous answers they had completed in deployment of stage 1 and 2. We released stage 3 on thursday night and didn't have anyone advise of any issues. Then this afternoon, individuals re-accessing the survey have notified me that their previous answers to stage 1 and 2 are gone. Another admin confirmed she also has the same issue. I have checked the reporting page and those survey respondentsSurvey Password Not Working with Safari or Internet Explorer Browsers
Hi all, I have set a password for my Zoho Survey at http://thebreakthrough.co/start-benchmark The password works perfectly with The Google Chrome Browser, but won't work with Apple Safari or Microsoft Internet Explorer. In Safari or IE after entering the password and clicking submit password button nothing happens and the password field gets cleared. Please help. Thanks, RyanAssignment rules for Survey to CRM integration?
"Assignment rules can be used for the records generated through import tool and Web-to-form only." So, does this mean my assignment rules won't work for Survey?Instant result chart to respondents
Hi! We are sending our customers every month a report. From now on we would like to send a little survey (one question) within the report email. After answering the question the customer should see the answers of all respondents, maybe as a little result chart. Something like 54% said answer a, 26% said answer b and 20% said answer c. Is there a way in typeform to do that? Thanks for your help!Sync Status Failed
I'm getting a Failed Sync Status when synchronising my survey with Zoho CRM. It gives the reason code as: 4401: Unable to populate data, please check if mandatory value is entered correctly. I have checked the mandatory fields and everything is looking fine with the integration, so unable to see why it's not syncing. Any help gratefully received!Formatting in translated survey
Hi, I'm putting together a bilingual survey that has some basic formatting (line breaks, italics, email links) in some of the "descriptive text" boxes as well as the survey conclusion page. Unfortunately, attempting to reproduce this formatting on the translated survey is a nightmare. Using HTML tags in the text boxes provided for translations is unreliable: when first saved, although some of the characters are converted to hex codes the formatting displays properly in preview. When the translationUse zoho survey in zoho projects
Hi all, is there a way to add zoho survey as part of zoho project function?Can't view survey
I'm on the free version. I created a new survey. Trying to view it now... https://survey.zohopublic.com/zs/z5CuNM It won't load in any web browser. Just getting "The site cannot be reached" and "This page cannot be displayed". What am I missing?Poll on our website
Hello, We want to launch a "poll' on our website with 2 simple questions. People who answer could see the outcome of all voting people to that poll on our web site, following their own vote. Does zoho survey allow that or not ? if yes how ? thanks nonoUnable to Transfer survey to colleague
I am trying out the Survey function for the very first time (Free account). I have created what I think is a really good survey! Now I have a friend who is working on a similar project, so I recommended that she open a Zoho account. I thought that I could save her some effort if I transferred a copy of my survey to her, which she could then modify according to her needs. However, when I go into 'Advanced Options' and choose Transfer -> Copy, after inputting her email address I get an error messageCurrency "question" in Zoho Survey
Hello! It would be awesome if you could add a "currency textbox" to the question types in Zoho Survey. We are a company for energie management and we ask for a lot of amounts with decimal places in our surveys. We would appreciate this! Thanks and best wishes, EstherAdd ZOHO survey function to ZOHO Projects?
Hi, is there a way to use survey function as a projects add on? So that we don't have to login 2 accounts at the same time, instead manage everything in one dashboard? Thank you!New UI Zoho Survey
Hi, do you have plans to improve the UI of Zoho Survey?Geo-fencing and IP restrictions on Zoho Surveys
Does Zoho Surveys support geo-fencing, or any other security measure, as only allowing one survey to be submitted from one specific IP, please? Thanks.Submit button message
Hi Zoho. How do I create an alert to be sent to my email address when a respondent has completed my survey and clicked the "Submit" button? Thanx...MartinWill optional Likert scale questions distort the average report score if a question is not answered?
I am doing a survey using many Likert scale questions, and would like to make the questions optional. If people skip questions will it distort the average score for a question on the report? Alternatively, is there a way to provide a "Dont' know" response on a Likert scale question? Thanks DanCan't insert survey link into quote mail
We our quotes with Zoho CRM. I have done a email template to use when sending quotes. I want to insert a survey into the quote emails to get a response from the customer if we did as the customer wanted. I can't insert the link in the email template for quotes. This is what i see: If I open a email template for potentials, I see this (including link to survey): Why is that?Using email as a parameter for surveys
Hi - I am setting up a survey with the "allow only one response per unique url" restriction. The email with the survey link is to be sent out via a CRM email template When appending the email parameter to the link does it need to be done manually? Or can I use the CRM merge field to create the email. ie. do we have to physically insert the link in each individual email as https://survey.zohopublic.com/zs/1a2b3c?email=xyz@zohocorp.com or can I put in the template: https://survey.zohopublic.com/zs/1a2b3c?email=${Contacts.Email}Date format not compatible with Zoho Creator YYYY-MM-DD
We are users of creator and recently started creating triggered emails to submit forms directly into Zoho Creator. Problem is that in Creator we use the YYYY-MM-DD format for all dates, as this greatly improves sorting functions etc. But when trying to send date information form Survey triggered events, you can not choose the date format of YYYY-MM-DD!!! It only allows for the American and British method of dates formats! Can this be fixed or improved!!!If then formula to ensure a comments is filled in
Hi, So working on a survey, I need it ;so that if a question gets a sub-par (less than 5) that they MUST fill out the comments question associated with that question. I've done this with other survey tool just can't figure this one out. Thanks,How do I change the color of a hint?
How do I change the background and font color of a hint? Right now it is a horrible blue color that does not match with my company's logo.Formatting Custom End Page in Survey
Hi. I'm working on a survey with a custom end page that includes the answers to the questions in the survey. But the default format = Centered and there's no obvious ability for me to change it to left align (like there there is in the formatting menu above on this question box. The custom end page looks ridiculous centered. Is there a way for me to force it left align Thanks in advance!Why date formats are not compatible with Creator? YYYY-MM-DD
We are users of creator and recently started creating triggered emails to submit forms directly into Zoho Creator. Problem is that in Creator we use the YYYY-MM-DD format for all dates, as this greatly improves sorting functions etc. But when trying to send date information form Survey triggered events, you can not choose the date format of YYYY-MM-DD!!! It only allows for the American and British method of dates formats! Can this be fixed or improved!!!Next Page
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ZOHO SURVEY LIVE FORM
Hello All, Zoho Survey live form is not working for past few hours due to some server issues. We apologize for the inconvenience. We are working on it to put it back on track. For time being, use this domain to host the surveys "public.zoho.com" instead of "survey.zohopublic.com". Example : Actual Survey link : https://survey.zohopublic.com/zs/pPy2YJ. Modified Survey link : https://public.zohosurvey.com/zs/pPy2YJ. We will update once the server is back on track to host the surveys as usual.Focus Group Webinar: Navigating the Real Estate Market with Zoho Survey
Hi all! In today's rapidly changing business scenario, staying ahead requires not just data but actionable insights. Zoho Survey simplifies the process of gathering crucial insights. It offers an intuitive interface for creating custom surveys, allowingIntroducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questionsCHANGE URL - OFFLINE SURVEY
Hello All, The survey URL (survey.zohopublic.com) did not work for past 12 hours and we are negotiating with the IP providers to fix the issue. Kindly change the URL of the survey from "survey.zohopublic.com" to "public.zohosurvey.com" for Online and Offline surveys. Example : Offline survey link : https://survey.zohopublic.com/offline/pPy2YJ. Modified offline link : https://public.zohosurvey.com/offline/pPy2YJ. NOTE : Users who used Offline surveys and collected responses to it, please give
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Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions
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