Primary Email blocked
On checking our records, we see that your account was blocked on suspicion by our Abuse Monitoring System. WHY IS THE FOLLOWING CONSIDERED ABUSE?!?!?!? I SENT OUT 8 EMAILS YESTERDAY AND 5 THE DAY BEFORE. All were legal or bank related! To check the
Unable to recieve emails from client since March 22 2022
I have been unable to receive emails from an important client since March 22. I have double checked MX records and my DNS provider settings according to articles from the Zoho help articles, but still cannot receive emails from this client with the domain
Auto Correct when typing in Mail
Hi, as far as I noticed there is no auto correction functionality in Zoho Mail. Or is it hidden somewhere in a setting? thanks for the feedback. kind regards Bruno
Folder Color
Is there a way to assign colors to folers, similar to the way one can assign colors to individual Calendar events? Thanks.
How to display the display name for incoming messages?
Since migrating over to Zoho Mail, most of the incoming messages in the online interface are appearing as the email address of the sender as opposed to the display name. For example, I'm subscribed to an email sent out by Love and Lemons. In some messages
Compose Mail Window has tiny writing area
The compose mail window now has a tiny area to write the email, Making it full screen makes the area wider, but not taller. I can currently see about 8 lines of text at a time in the email. This just started today. How can I revert to yesterday's
Delete huge attachments from my attachments list
I sent a video to my family but they weren't able to open it without creating a Zoho account. I resent the video to them using another service. The video was uploaded as a "huge" attachment. I've deleted the email the attachment originated from. I also
Server IP 135.84.80.196 listed as abusive
During the last days we have problems sending emails with Zoho to some specific adresses (Email domain sumax.de). When we send to this domain, we get emails back from mailer-daemon@mail.zoho.com such as E.g. at (Montag, 20. November 2017 12:55) This message
Not receiving certain Emails
Hello ZOHO team, Can you please help me validate why I can't receive all emails, I can send with no problem, however, I cant see the reply or any new message.
Zoho emails not shown in recipient inbox
Hi guys, i just got a domain and configured it with the free edition of zohomail so far it works with anything google and microsoft based (hotmail.com outlook.com gmail.com etc.), but when i send it to my workplace email mailbox it never appears, i am
Reason:554 5.1.8 Email Outgoing Blocked.
幫助！無法發送消息；原因：554 5.1.8電子郵件發送被阻止。 它說的電子郵件發送被阻止，當我們嘗試使用“取消阻止我”功能時，它說該帳戶中沒有阻止。請幫助修復 用戶ID：50552307
I can send emails but not recieving
Hello, there wasn't problem until today but I can't recieve any emails now. Everything is looking fine with DNS records. What is wrong? my email address is hello [at] emailmarketingexpert.net Thankk you!
Out of office
How to add out of office settings for all USERS? Instead of setting it up individually. I tried setting an auto response for our organizational group but it seems like it only works when they emailed our organizational group email.
Outlook stopped syncing IMAP two days ago.
Switched my PC on Sunday morning and Outlook kept on asking for password for imappro.zoho.com and neither my usual password (which requires TFA) nor my app specific password worked. I have tried on two different PCs, both win10 and Office 365. ALSO when
Outlook 2016 is not receiving emails (IMAP), but it is connected all the time
Hi All, I need your help to fix the issue I have with my outlook on this email. This is what happened: I configured my email on outlook using IMAP and Two Factor security without issues. I have been using this configuration in my Outlook 2016 without
"The input passed is invalid" when registering domain (First time)
Hi everyone, I faced with issue regarding a domain registration into Zoho Mail system, it always says "The input passed is invalid" even after clearing cache, switching browser, and re-logon. I can't try any other domain because I only got 1. Please
Unable to connect to Zoho email server while using Fluent SMTP plugin
I set up emails on zohomail platform for my website to handle email deliveries, I built the website on wordpress CMS, I tried configuring Zoho emails with my wordpress using Flunet SMTP plugin but it is not being connected to the server,when I contacted
adding a second email account to zoho
Hello I own the domain leatherforpets.com and this domain has 2 email accounts . One is info@leatherforpets.com and the other is utube@leatherforpets.com The info@... account has been migrated to zoho for 2 months now and everything works fine . I
Multiple open email accounts
How can I have three Zoho email accounts open in my browser at the same time. I always have to log out of one to log in to another.
Can The Default "From" Address Be Set To Blank? Or Otherwise Force The User To Choose A Sending Email Each Time?
New to Zoho (about a week now). Very much liking Zoho so far. I do have one minor issue I've not been able to sort out on my own. I've already had trouble remembering to choose the correct From address when sending emails from one of my aliases. I'd
Email spell check no longer working
The spell check seems to work then stop working. How do we reset it so it stays on? The green checkbox on the bottom says items are spelled correctly but they are clearly not. Thanks
Blocked mail....why, it is paid for.
I have been having extreme trouble with my mail using Outlook 2016 as a client...Now a friend has told me my service is blocked...
Imap password per email
I have a premium mail 10gb and in trying to add for example two different aliases in a email like support@.. And info@... In imap client app like outlook but i cant find where i create aliases and also where i set password
my email is blocked
Good afternoon!One of the emails we use (contato@big10.com.br) is blocked. We tried to unlock it, but received a message to contact support. How shall we proceed?
You have exceeded your file storage limit by storing your attachments.
I'm getting the error message "You have exceeded your file storage limit by storing your attachments. Upgrade your file storage or you can send mail without the attachments. " when I try to send an attachment with an image. How do I clear old attached files so I can email an attachment again?
Zoho Lite Mail daily limits?
Hello, I'd like to know what are the daily limits for sending out emails using the Lite Mail plan. I am using Apollo.io for sales prospecting and I configured it to send out 240 daily emails to prospects with 90 seconds wait time between emails but I
MX, SPF, DKIM records issue
I am having some issues with verifying the aforementioned records. Adding the records prompts a fail message. I read the “learn more” section regarding the records, but haven’t found a solution. I need assistance with solving this issue and I appreciate
Clients Cannot Login to Zoho Project as they use Zoho's EU Data Centre
So, I have encourage two clients in the UK to move across to using Zoho Mail over their other mail systems. We organised all their emails to be migrated. We recently decided to move all our project management and invoicing systems from Asana and Everyhour
Is Zoho adding mail automatically to whitelist?
When I'm writing new email from my email client or mail.zoho.com, receiver's email address is added to whitelist. When I go to Settings/Anti-Spam/Whitelisted Email and I can see all adresses I was writing to. Is it normal? How can I turn it off?
Emails not going to gmail accounts
Hi, can't seem to send emails to some gmail accounts. I've redacted all emails. This is the message that shows up : Message blocked Your message to has been blocked. See technical details below for more information. The response from the remote server
Email Sending Failed - SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
I'm trying to send mails using zoho smtp server from my WHMCS Installation but getting the error : Email Sending Failed - SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting. Please help.
I can send email and can't receive. 553 Relaying disallowed
Hi, Testing from zoho to gmail -> all works testing from gmail to zoho returns the error below. May I please ask if you could assist me on this issue? The response was: 553 Relaying disallowed Final-Recipient: rfc822; info@bosphor....... Action: failed
Aliases and imap
I want mail 10fb subscription I want simply create multy aliases such as info@example.com, support@example.com,etc with their own password to use it as imap on outlook client I cant find where can i enter extra email and set own password so i cant insert
How to forward specific incoming email to multiple email in zoho
Hell0, I would like to known how to forward specific incoming email account message to multiple email account.
Error 0x800CCC0F Outlook
Hello, i cannot send or receive email in outlook. can you please help. 'Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'
No emails is being received from Office 365.
Is there any reason why no emails is received from 0ffice 365.? Thanks in advance! /Kim
How to upgrade Zoho Mail for 1 user, not 3 users?
I am currently on a Zoho Mail trial plan but would like to upgrade my plan to get more e-mail storage. The problem is that I only want to upgrade for 1 user since I am only 1 user, but the system only lets me upgrade for 3 users, because my trial basis
I unable to receive emails
I am able to send Emails but I unable to receive emails; returned error ( 550 No Such User Here. how to fix it ?
Data centres
I'm in the process of migrating a domain & users from Gmail to Zoho. I have emailed support twice in the last 3 hours but no reply - and I posted a question here - which seems to have disappeared. Could anyone please advise on data centres? I'm in the
Data Migration says 'Add accounts to start migration' but I have
I have been trying - unsuccessfully - to migrate 15 new users from Google Workspace to Zoho. I have set up the API correctly, filled everything in, created the new users in Zoho - but when I go to run the migration tool it says "Add accounts to start
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