Loss of applications in the Zoho System
Why is it that if a candidate applies for 2 different positions, only one application (the latest of the 2) is visible? Is there a way to keep/get both applications separately?
Issue with Dashboard Calendar/Events
When in Dashboard, right hand side calendar and events doesn't work or doesn't display properly...
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Populate a new field with contents of an existing field
Is it possible to create a new text field (called "Title" for example) and populate that field with the contents of the "Current Title" pick field --for all existing entries?
Reports issue URGENT
why we have no longer access to our reports designed to our needs? We need to have report showing all candidates status vs jobs for each client we have, please assist asap!!
Question Space/ Spanish
When working on an application to be posted online, is it possible to get more letters available so that we could put the questions in English and in Spanish? Or, is it possible to have a second available application that could be in Spanish and posted to other websites? Thank you.
Expand search with wild-cards i.e. "mohan*"
Hi, I think it would be nice if the candidate search function would search with wild-cards (*, ??) or searching for sub-strings in names of candidates. I often search and don't know the correct spelling or the complete name.
How can we merge two candidates, removing duplicates
How can we merge two candidates, who have been created in system. So that we can address duplicate candidate issues.
How to set the timezone in which I work?
All my emails in Zoho Email come in dated for Pacific Time while I am on Eastern Standard. How to I set my time zone?
removing candidates
how can I remove a candidate out of zoho recruit
Possibility of recovering lost data and settings
Good Morning, For a payment error, our old standard subscription to Zoho Recruit is now free. As a result, the configuration of our database of clients and candidates has been eliminated. Too much information has been deleted that had entered into the system. We have corrected the problem of payment by uploading a new credit card. Is there any chance of recovering the lost data and settings? Thank you,
EMAIL LINK TO CANDIDATES
How do I link emails when candidates respond? I'm on the trial version but have every intention of switiching over ONCE I know how to use the program. Thanks
Menu bar disappears
if you have a job opening with assigned candidates, you can review the job opening, and it will tell you underneath the title the client, the number of positions, and the number of assigned candidates. If you click on that ling you will see a list of candidates for that job. Unfortunately the menu is not displayed on that list page, and once you drill down into candidates, there is no way to get back to the menu ever. This should be fixed.
View all jobs associated with candidates from search result
Hi, I'd like some way of seeing all the jobs candidates have been associated with in a summary view from a search - e.g. search for candidates with "asp.net" and see whether they've been associated with a particular job without having to drill down into each candidate. I realize this might involve putting more detail in the Resume Status field which may be impractical, but any other ideas? Thanks in advance, Rob
Search for C# candidates only
Hi, I wish to search for candidates with C# experience so enter "C#" with quotes for the exact phrase but it returns all candidates with the letter "C" in their resumes. So I guess # is a reserved character so I try "C\#" to escape it, no dice. Any ideas how to just identify candidates with C# experience? Thanks in advance, Rob
Default View Customisation
Hi I would like to be able to change the default view to show 50 lines not 25 please. I owuld also like to be able to show the default view by Job Opening Status then by client - however it always seems to refer to the job# IS this possible?
Jobs are not posting to Indeed- need help immediately
Jobs are not posting to Indeed - we need help immediately. We have checked all the dates and they are current when submitting. We have also ensured that they all show as In-Progress. We are being notified by Zoho notations that the jobs are being published, but this is obviously not accurate.
Adding candidate
How do I add a candidate ?
Current Problems
Dear Zoho support, Please attend to the following issues -we cannot extract all the data at once from our database. We usually would like to send out general information to our over 20,000 applicants sometimes but we are usually not able to get all data out at once, how do we fix this please. -Secondly, We cannot delete jobs that have been attended to from our database _thirdly, is it possible to update applicants status in bulk using a customize status term?
How to create a new owner field?
Hello, I would like to add an owner field to the Client Contacts form. (Eg a field which lets you choose the name of one of the users.) How can this be done? Thanks in advance, Philip
resume inbox not working
The resume inbox is not working for me. From company email address associated with the account, I have sent multiple emails to it over the past few days and none of them have created new candidates, nor have they showed up in the failed or parsed sections of the "resume inbox" > "Reports"
auto email to candidates
How do I make an auto email go out to candidates when they apply? Will it work when they apply to a job or go in by the auto recruiter email function? Thank you for any insight!
Client email blast
How many client emails can I send at one time/day? Is there a way to bulk select more than 25 at a time?
Deleting a User
If I delete a user what will happen to the clients and candidates and notes from that user?
Email Templates Not Filling in Information
I'm having another problem wherein our email templates are not filling in the field information. It seems like the only way I can get the email to accurately send the information is if I re-create the template every time. Otherwise when I select the template it just does something like this: Why do you think that you are well suited to this position?: Where are you licensed to practice?: ${CANDIDATE.Where are you licensed to practice law?} Did you take the Connecticut July 2014 bar?: ${CANDIDATE.Did
Wordpress Plugin
Is there a Wordpress plugin to integrate Zoho Recruit?
Email in Candidates tab
I've set up my email to show in Recruit, but candidate emails aren't showing in the Candidates tab. What additional settings do I need to enable me to view entire email conversations for each candidate? Both outgoing/incoming emails.
Locked into using one client for resume forwarding?
Hi there. I'm trying to send out an application to our client. When I go to forward it, the drop down menu for choosing a client is greyed out and I appear to be locked into only using that candidate. This feature only occurs with jobs associated with him and not with other postings (e.g., I can send an application to anyone from other postings). How do I change this feature so I can send an application to other clients besides the one that the application is associated with?
Recording notes issue
When I record notes onto Zoho, the whole text is aligning left instead of going all the way across the available text box. What is causing this and how do I prevent it happening.
Custom views broken with more than 12 criteria
Hello, When I create a new custom view with more than 12 criteria, the program empties all criteria. This problem occures since yesterday. Even if I clone an existing custom view and save it, he deletes all the input. If I save a view with more than 12 criteria and click on edit, all criteria fields are gone, but the criteria patterns still lists all the numbers, for example "(1 and (2 or 3 or 4 or 5 or 6 or 7 or 8 or 9 or 10 or 11) and (12 or 13 or 14 or 15 or 16 or 17 or 18 or 19 or 20 or 21 or
Formatting errors in Job Openings
Zoho is reformatting our job opening text... see attached.
Urgent reporting need
How can I see which candidates were rejected by a particular client with a timestamp of when they were submitted? This is an urgent need.
Calendar to stay o Central Standard time (CST)
how do you get the Zoho Program to calendar to stay on CST continuously.. I would appreciate feedback in a timely manner
Indeed isn't able to index full job descriptions
Recently, we've been sent an email from Indeed saying that they can't "index the full descriptions of all [our] jobs". This is a big concern for us. Below I've pasted the email that we received: Hi Stacy, I have received word from the Quality team and it seems that we are not indexing the full descriptions of all your jobs. If you take a look at this job, Indeed is only pulling everything up to the Roles and Responsibilities section. We are not indexing any information past that section including
Question about publishing on job boards
We "published" a job but can't find it on the sites. Is it actually posting? Also, can we get it posted without the name of our client. Many of our searches are confidential. Thanks!
New Zoho Recruit Features
Hello! Zoho Recruit is back with some exciting new features and they are definite to make your recruiting process more easier, faster, and efficient. Resume Inbox This is a parsing tool that automatically imports resumes directly from your mailbox to
API LOGIN for Recruiter
Can we use the API to do a LOGIN form for the recruiter (NOT ADMIN RECRUITERS BECAUSE THEY ARE USING A TOKEN) so that once the recruiter logs in, it will be able do job posting and other features which available for the recruiter. Thanks!
New Candidates
I would like to view new candidates after they applied into the system (preferably a list). I am using job application and the resume email address provided so new applicants no longer come to my email. I tried reports to no avail. Recommendations? Kat
Zohorecruit application questions disappearing
Is anyone else seeing application questions randomly disappear? This is happening multiple times A DAY!! We have been experiencing this for MANY WEEKS. Support is not reliable on this issue and I'm ready to give up on zoho if we can't get them to provide reliable support and resolution.
Difficult to navigate multiple browser tabs
It would be nice if different pages within Zoho Recruit (Mail, job opening) had different favicons, or at least different titles, so it would be easier to navigate multiple browser tabs - which at the moment all look exactly the same :-(
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