Hello Workplace Community,
Let’s take a look at the new features and enhancements that went live across all Workplace applications this December.
Zoho Mail
Block emails without sending a rejection notification to the sender, allowing emails to be silently rejected.
Zoho Calendar
You can now set a default calendar for event creation, ensuring that every new event is automatically added to the calendar you’ve set as your default—saving time and keeping your events better organized.
We’ve enhanced the Print page with additional configuration options to help customize your print calendar layout.
Zoho Cliq
Faster media sharing to Zoho Cliq
Want to share an image from your gallery, a document from your file manager, or source from any app? Just tap Share, choose Zoho Cliq, and send it instantly to the accounts or networks you’re already logged into without switching the app.
Zoho Connect
Video Town Hall lets leaders connect with their network in a direct, personal way. Use live video to share announcements, give updates, and host interactive Q&A sessions in real time. It helps create open communication and builds trust across teams.
Zoho Show
Create, edit, and deliver presentations seamlessly on your Mac with a desktop-first experience. Work offline, edit local files, and sync everything to the cloud when you sign in. With Apple Intelligence built in, writing, refining content, and creating visuals is faster and smarter than ever.
Zoho Sheet
You can now create new spreadsheets or open and edit your existing device files offline on Zoho Sheet for Android.
Zoho Trident
You can now do more than just view PST and EML files—you can easily reply to, forward, or even edit them as new emails. This gives you greater flexibility when working with imported or archived email formats (PST/EML), without needing to leave Trident. (Available on Mac and Windows)
For those who need deeper visibility into email metadata, headers, and authentication details, the new
Show Original option displays the complete technical breakdown of all your emails. (Available on Mac only)
Enjoy the refreshed Mail interface
The email interface has been refreshed with a cleaner, more modern look, making it easier to read and manage your conversations. (Available on Mac only)
With Brand Indicators for Message Identification (BIMI), verified brands' logos are now displayed in your inbox. This helps you quickly identify authenticated senders and enhances trust and security in your email communication. (Available on Mac only)
You can now preview attachments in Cliq chats before sending them. Additionally, document previews now support distinct thumbnails for images and PDFs, image rotation and zooming for an enhanced viewing experience. (Available on Mac only)
Smart sign-in, federated accounts, and web browser–based sign-ins are now supported, giving you more flexibility and convenience when you’re logging into Trident. (Available on Mac and Windows)
Organization admins can now review and act on quarantined emails directly within Trident. From the quarantined email notification, admins can choose to deliver the email to the intended recipient after reviewing it, reducing turnaround time. (Available on Windows only)
Zoho Vault
Smarter control over password categories
Admins can now restrict the creation of new password categories to maintain a cleaner, more consistent organization-wide structure. For added flexibility, you can easily exempt specific users or teams from this rule. Every change is captured in real-time audit logs, ensuring complete transparency and accountability.
Stronger protection with password reuse restrictions
Enhance security hygiene by preventing users from recycling old passwords. Admins can now block the reuse of previous passwords during resets, ensuring that every update effectively strengthens your organization’s security posture.
Zoho WorkDrive
File Suggestions helps you quickly access the files you need, without having to search or browse through folders. This tab lists smart, personalized file recommendations that reduce time spent looking for files.
Workflows: Now Smarter with Custom Functions and Connections
With
Custom Functions, you can build and run scripts using the Deluge scripting language to handle complex actions or link WorkDrive workflows to other Zoho and third-party applications.
Connections make this integration seamless by using secure OAuth 2.0 authentication, allowing your workflows to access external APIs without manual token setup.
WorkDrive Desktop App now Available for Linux Users
We’re extending WorkDrive TrueSync support to Linux OS, joining Windows and macOS.
Zoho Writer
PDF-specific actions, enhanced security, and more in the latest version of automation flow designer in Zoho Writer's merge templates.
Recent Topics
Blocklist candidates in Zoho Recruit
We’re introducing Block Candidate, which helps recruiters to permanently restrict a candidate from applying to current/future job openings. Once the candidate is blocked, they will no longer be able to participate in the recruitment process. This will
Layout Rules Don't Apply To Blueprints
Hi Zoho the conditional layout rules for fields and making fields required don't work well with with Blueprints if those same fields are called DURING a Blueprint. Example. I have field A that is used in layout rule. If value of field A is "1" it is supposed to show and make required field B. If the value to field A is "2" it is supposed to show and make required field C. Now I have a Blueprint that says when last stage moves to "Closed," during the transition, the agent must fill out field A. Now
Admin asked me for Backend Details when I wanted to verify my ZeptoMail Account
Please provide the backend details where you will be adding the SMTP/API information of ZeptoMail Who knows what this means?
Zoho Desk - Upsert Ticket
Hi Desk Team, It is common to request more information from end-users. Using forms is a great way to ensure all the required information is collected. It would be great if there were an "upsert" option on the Zoho Form -> Zoho Desk integration which would
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update
Client Side Scripts for Meetings Module
Will zoho please add client side scripting support to the meetings module? Our workflow requires most meeting details have a specific format to work with other software we have. So we rely on a custom function to auto fill certain things. We currently
Introducing Multiple Sandbox Types and Support for Module's Data Population
Register here for the upcoming Focus Group webinar on Multiple Sandbox | Help documentation to learn more about the new enhancements Hello everyone, Sandbox in CRM is a testing environment for users to create and test new configurations like workflow
CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive
Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
Creator Offline
We had online access setup and working on our iphones. We have just set it up on an 'Android Tablet' and it is not downloading all the images? We use it to show customers our catalogue. Any ideas. Offline components all setup on both devices
Drag 'n' Drop Fields to a Sub-Form and "Move Field To" Option
Hi, I would like to be able to move fields from the Main Page to a Sub-Form or from a Sub-Form to either the Main Page or another Sub-Form. Today if you change the design you have to delete and recreate every field, not just move them. Would be nice to
Enable or disable any Field Rule!
Hello Zoho Forms Community, We are excited to announce a powerful new enhancement to Field Rules that gives you greater control and flexibility in managing your form logic! Previously, if you wanted to temporarily deactivate a field rule, you had two
Marketing Tip #20: Increase traffic with strong meta titles and descriptions
Meta titles and descriptions are what people see first on search results before they ever click through to your website. If your pages use generic titles or basic descriptions, you miss the chance to stand out, and search engines may not know which page
Different form submission results for submitter and internal users
I'm looking for suggestions on how to show an external submitter a few results while sending internal users all the results from the answers provided by the external user. The final page of our form has a section with detailed results and a section with
Kanban view on Zoho CRM mobile app!
What is Kanban? The name doesn't sound English, right? Yes, Kanban is a Japanese word which means 'Card you can see'. As per the meaning, Kanban in CRM is a type of list view in which the records will be displayed in cards and categorized under the given
Not able to delete a QC nor able to revert or create a cycle of manufacturing for QC failed Jobs
Not able to delete a QC nor able to revert or create a cycle of manufacturing for QC failed Jobs
Dheeraj Sudan and Meenu Hinduja-How do I customize Zoho apps to suit my needs?
Hi Everyone, I'm Meenu Hinduja and my husband Dheeraj Sudan, run a business. I’m looking to tweak a few things to fit my needs, and I’d love to hear what customizations others have done. Any tips or examples would be super helpful! Regards Dheeraj Sudan
is there any way to change the "chat with us now" to custom message?
is there any way to change the "chat with us now" to custom message? I want to change this text
Deprecation Notice: OpenAI Assistants API will be shut down on August 26, 2026
I recieved this email from openAI what does it means for us that are using the integration and what should we do? Earlier this year, we shared our plan to deprecate the Assistants API once the Responses API reached feature parity. With the launch of Conversations,
Capture Last check-in date & days since
I have two custom fields on my Account form, these are "Date of Last Check-In" and "Days Since Last Contact" Using a custom function how can I pull the date from the last check-in and display it in the field "Date of Last Check-In"? and then also display the number of days since last check-in in the "Days SInce Last Contact" field? I tried following a couple of examples but got myself into a bit of a muddle!
Any recommendations for Australian Telephony Integration providers?
HI, I am looking for some advice on phone providers as we are looking to upgrade our phone system, does anybody have experience with any of the Australian providers that integrate with CRM Telephony? So far we are looking at RingCentral and Amazon Connect, and would love to hear feedback on any of the other providers you might have tried. Thank you
Why is the ability Customize Calls module so limited?
Why can't I add additional sections? why can't I add other field types than the very limited subset that zoho allows? Why can I only add fields to the outbound/inbound call sections and not to the Call Information section?
PDF Annotation is here - Mark Up PDFs Your Way!
Reviewing PDFs just got a whole lot easier. You can now annotate PDFs directly in Zoho Notebook. Highlight important sections, add text, insert images, apply watermarks, and mark up documents in detail without leaving your notes. No app switching. No
CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more
Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
Enhance Appointment Buffers in Zoho Bookings
There was previously a long-standing feature request related to enhancing the way appointment buffers work in Zoho Bookings, but it looks like the original post has been deleted. I am therefore adding a new request that Zoho Bookings adjust how appointment
Subscriptions for service call
So we install products and we want to offer a service contract for the customers yearly service calls to be billed monthly. So ideally at some point we want to email them a quote for their needs. WE will choice it our end based on the equipment. It would
Add RTL and Hebrew Support for Candidate Portal (and Other Zoho Recruit Portals)
Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to set the Candidate Portal to be Right-to-Left (RTL) and in Hebrew, similar to the existing functionality for the Career Site. Currently, when we set the Career Site
Delay in rendering Zoho Recruit - Careers in the ZappyWorks
I click on the Careers link (https://zappyworks.zohorecruit.com/jobs/Careers) on the ZappyWorks website expecting to see the job openings. The site redirects me to Zoho Recruit, but after the redirect, the page just stays blank for several seconds. I'm
How to add interviews through API
I'm trying to add an interview without much luck. The documentation gives examples of adding just about everything except an interview. However, the issue might be the way I'm formatting it, because the documentation is unclear to me. It seems as if the xml should be passed in the url, which seems unusual. I've tried the data as both plain and character escaped, but nothing seems to work, nor do I even get an error response. https://recruit.zoho.com/recruit/private/xml/Interviews/addRecords?authtoken=***&scope=recruitapi&version=2&xmlData=<Interviews>
<row
Connection to other user
Zoho Cliq handles sharing of Custom OAuth Connections that require individual user logins.
How to invite friends on other social media platforms to one of my group chats in arattai?
Hello, I have formed chat groups in arattai. I want to invite my friends on other social media platforms like WhatsApp/ FB to one of my groups. Different friends would be invited to different groups. How to share an invite link of one of my groups to
Cliq does not sync messages after Sleep on Mac
I'm using the mac app of Cliq. When I open my mac after it was in sleep mode, Cliq does not sync the messages that I received. I always have to reload using cmd + R, which is not what I want when using a chat application.
Optimum CRM setup for new B2B business
Can some advise the most common way to setup Zoho CRM to handle sales for a B2B company? Specifically in how to handle inbound/outbound emails. I have spent hours researching online and can't seem to find an accepted approach, or even a tutorial. I have
Facing Issues with Sites Mobile font sizes
my page renediaz.com is facing issues mobile view, when i try to lower font sizes in home page, instead of changing the size, it changes the line space
Search not working!
I have items in my notebook tagged but when I search for a tag nothing comes up! Any fix for this?
Set expiration date on document and send reminder
We have many company documents( for example business registration), work VISA documents. It will be nice if we can set a expiry date and set reminders ( for example 90 days, 60 days, 30 days etc.,) Does Zoho workdrive provide that option?
Analytics : How to share to an external client ?
We have a use case where a client wants a portal so that several of his users can view dashboards that we have created for them in Zoho Analytics. They are not part of our company or Zoho One account. The clients want the ability to have user specific,
Automatically Update Form Attachment Service with Newly added Fields
Hi, When I have a Form Setup and connected to a 3rd Party Service such as OneDrive for Form Attachments, when I later add a new Upload Field I have to remove and redo the entire 3rd Party Setup from scratch. This needs to be improved, such as when new
Payroll and BAS ( Australian tax report format )
Hello , I am evaluating Zoho Books and I find the interface very intuitive and straight forward. My company is currently using Quickbooks Premier the Australian version. Before we can consider moving the service we would need to have the following addressed : 1.Payroll 2.BAS ( business activity statement ) for tax purposes 3.Some form of local backup and possible export of data to a widely accepted format. Regards Codrin Mitin
Zoho Desk API - Send Reply to CUSTOMERPORTAL
Hello! I'll try to send a reply to Customer Portal, But the response is 500 (INTERNAL_SERVER_ERROR in service response). {"Error":"{\"errorCode\":\"INTERNAL_SERVER_ERROR\",\"message\":\"An internal server error occurred while performing this operation.\"}"}
Python - code studio
Hi, I see the code studio is "coming soon". We have some files that will require some more complex transformation, is this feature far off? It appears to have been released in Zoho Analytics already
Next Page