Cloning Leads Results in Loss of Data
Hello! We like to keep our leads in "Leads" since it is likely that the Lead will have multiple deals. As lead conversion removes a lead from "Leads" and becomes a deal and/or contact, Zoho tech during orientation recommended I simply clone the lead and
Color Picker for text is BROKEN after update
On both Windows 11 desktop and in the Chrome browser, I can no longer use the Color Picker to change text color or highlight color. I can select from colors shown with "Colors" selected, but if I select "Picker" then it instantly changes the color to
Make a link between 2 reports
Hello, I have 2 search values in my report, one is linked with the target (customer) but the other search value (offer) is not linked with his target. Is there is something special to do to make a link on all the search values ? Thx
gstr 2b not seen
i file my gst from zoho books... before i file gstrs3b i am able to see the gstr2(inward supplies).. but after i file the gst returns gstr 3b the gstr2b gets disabled...and i am not able to reconcile in case any previous months bills are inwarded la
Inheriting fields from master data to transaction / subsequent transaction
Hey Community, We have certain fields in the customer master data that we used to inherit when creating a subsequent transaction (e.g. Estimate, Sales Order etc.) Two examples: 1. Payment terms (Standard field in Customer, Custom field in Estimate) 2.
Another IP blocked by Spamhaus.
Hi, In addition to my other ticket about Spamhaus, the below different IP is also blocked. Our project launces very soon and the sending of scheduled emails it important to the project. Can you please advise? Reason: uncategorized-bounce Message: 5.7.1
Zoho Desk - Works Super slow and Lagging
Hello, Zoho Desk works too slowly. I have already called support several times. Each time Zoho support tells me to try it in private mode on the browser. But this solution doesn't work, same effect. We need a better Solution. Our support team cannot work
Zoho mail and Postfix relay
Hello, I know this is an older topic, but I can't seem to find the answer. I am working on setting up a SMTP relay with postfix and zoho mail. The error message I am seeing is: Dec 18 08:37:29 kowa postfix/pickup[245535]: 6F6C2E8B1F: uid=0 from=<this
getting invalid client
getting invalid client
Unable to retrieve emails from Ionos
I've been using Zoho Mail for many years to access my email accounts. But suddenly, Zoho is no longer able to access my emails from my Ionos servers. The accounts show an authentication failure error. And if I try and edit the email account, or click
Zohomail Undo Issues
Hello Zohomail While drafting a mail if we use UNDO option then it removes the entrie sentance instead of each characters. Nor does REDO work to bring back the deleted text/data/sentences. Please fix this undo/redo issue Ticket No 87888630 Thanks
Unable to retrieve emails from Hotmail -Protocol error. 19
For the past 5 days one of my emails wont sync. I get Protocol error. 19. It's only happening with Zoho, i can connect to hotmail servers using a different email provider.
Domain Mapping
Hi all, I've just created a website using google sites however i have a hard time mapping my domain, I've entered all the values correctly howvwer it keeps saying it cannot be duplicated, please advise
how can i create a webhook from user interface
How can i create a webhook from user interface without using any Api.
Forwarded emails go to spam folder
Hello I have Plan Mail Lite When the email is received, it is forwarded to Gmail, it goes to the spam folder, why? (Normally, if we send an email directly, it will not be spam) (dkim spf dmarc is configed)
Unable to send message; reason: 553 Relaying disallowed. Invalid Domain
How do I fix this error? Any help would be greatly appreciated
554 5.7.1 <admin@contractingbygsc.com>: Relay access denied
Hello, Im having issues with sending and receiving emails through Zoho Mail. Domain is contractingbygsc.com. At times im able to send mail (was able to send twice only) and at times i can receive the email (which was once). I tried sending from my personal
Enable inventory tracking in zoho books
I am trying to enable inventory tracking in zoho books. I have watched every video I can find including ones put out by zoho and they all say the same thing...Settings -> Preferences -> Items and click the check box to enable. however when I got to settings->Preferences->Items
MX Records Issue
Dear Zoho Team, According to the steps I updated all the records but still it is showing mx record is not updated, all other records are updated. you also shared a link to cross check from zoho tools, mx records are updated there. kindly verify these
How long does it take for support to respond to a ticket?
How long does it take for support to respond to a ticket? Submitted 4-5 days ago... Request ID: #94042600
Unable to Expand Zoho Desk Replies
Hi, There appears to be an issue with Zoho Desk UI as I am unable to expand my replies. I have cleared browser cache and tried multiple browsers with no luck. Regards, Free Zoho CRM Extensions Record Analytics - Embed dynamically filtered Zoho Analytics
Authentication failed when trying to use a shared mailbox as a from address CRM
When trying to set up a from address with a shared mailbox, I am getting the below error. Is there a way to use the shared mailbox without licensing?
Reason:554 5.1.8 Email Outgoing Blocked
I am getting this error while trying to send e-mails.
Problem with zozo mail Error: Message failed: 553 Relaying disallowed as @
Hello after i red more than 100 120 question about this error i didn't manage to solve it. could you please help me out !? i am using node mailer nodemailer.createTransport({ service:'Zoho', host: 'smtp.zoho.com', port: 465, secure: true, // use
Evernote Migration - Blank Notes
I just completed a migration from Evernote. I noticed that many notes are completely blank which leads me to question the completeness of every note. Why would this have occurred and any ideas for how to check what has been migrated over without having
Couldn't find Round Off feature - Need Bill-Wise and Invoices-Wise - NOT Global
Hello, I could not find basic Round-Off feature while creating Purchase Bills. Is it somewhere hidden and needs to be activated. If not, kindly make it available Bill-Wise (to be available for each Bill) and NOT as Global setting. There are suppliers
Zoho Bookings Group Series is BROKEN
Has anyone been able to use Zoho Bookings Group Series and use the link to access available services? I have followed every video online and guide published by Zoho and it does not work! Looking forward to hearing from the community on this.
Authentification code
I want this removed from my zoho account immediately. I do not need this and I cannot work it out because does not have the devices for this.
Hyperlink Function not working in notification
Hi, a couple of days ago the function to be able to create a hyperlink in a notification in Zoho Bookings stopped working. This is something we must have. We have over 550 individual meetings (services) and the notifications need to have the booking link
Customers cannot receive e-mails from Desk
Hello, We have this issue with one of our support tickets. When trying to e-mail a customer, they do not receive our e-mails. When looking into it, I found this error in our support@ e-mail inbox: This message was created automatically by mail delivery
Search is Not Working
This morning, the search function has just stopped working. No natter what I'm trying to search, even a sender who sent me 70+ emails this month, Zoho Mails comes back with "No message match the search criteria" The problem is the same in Chrome and Trident
Cancel ZOHO Campaigns Service at Annual Subscription End Date
Hello. We are now using our own CRM systems for our email campaigns. Please cancel our plan at our Annual subscription end date of 2/7/24. Thank you.
All my Mass mails and Campaigns sent from ZOHO are going to SPAM
We are sending mail using the following : 1. Direct Email using ZOHO.... these are going but mostly to SPAM 2. Marketing Automation - these are either not going or going to SPAM 3. Campaigns - These are also either not going or going after a long time
Por favor encerrem minha conta para o e-mail atendimento@multilisa.com.br e jayme.carvalho@multilisa.com.br
Apneas encerrar. Obrigado
Edit email address.
In the profile section I can edit all fields except the master email. Need some assistance.
Salesperson and Reference field do not flow through nor are they removeable
The Salesperson field and Reference# field in a Sales Order do not flow through to the Work Order and Invoice. What's the point of the field if the information doesn't flow through?? It's not like the Referene# (which in the U.S. is called a Purchase
Mail sending blocked by ProofPoint
Hi, We are having problems sending mail from one of our zoho.eu mail accounts: Reporting-MTA: dns; mx.zohomail.eu Arrival-Date: Wed, 17 Jun 2020 11:20:24 +0200 Original-Recipient: rfc822; "XXXXXXXXX" <XXXX@aecom.com> Final-Recipient: rfc822; XXXX@aecom.com Status: 554 Action: failed Last-Attempt-Date: 17 Jun 2020 09:30:00 GMT Diagnostic-Code: XXXX@aecom.com, ERROR_CODE :554, ERROR_CODE :Blocked - see https://ipcheck.proofpoint.com/?ip=31.186.226.238 It seems that the IP 31.186.226.238 is blacklisted.
Booking a service via API independent of staff
Via interface I fetch the availability and can book regardless of which specific staff is doing the meeting. Via the app I am forced to provide an id. Which I do not want to, I just want to set a meeting for a service, and which staff is doing is not
https://maven.zohodl.com seems to be down
https://maven.zohodl.com seems to be down so we cannot use Zoho Java SDK. Any ideas when it will be back?
Zoho notebook application android
Bonjour Il n'est plus possible de se connecter à l'application mobile et de synchroniser les notes avec mes autres machines. Au moment de la connexion, vous envoyez le code OTP. Je le saisie mais les boutons de validation ne sont pas cliquables. J'arrive
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