OTP Verification not received
When trying to verify my email address, an OTP is sent, but it's not received in my inbox Email is working well, but the OTP email, is the only one not received.
Is ZohoOne capable of sharing documents / files with external non-team members?
Hello, I'm a new user to ZohoOne and I want to know if there is an element with it that allows me to share documents or audio files with my clients, who are not part of my ZohoOne account. Is there a way for me to have a collection of files that external
Email not displaying, display images doesn't help or work
The weekly updates from Play-Asia don't display anything when opened in Firefox 3.6.13, even after choosing to display images with NoScript and Adblock disabled. I checked Gmail to see if the email was simply blank, but it was displayed correctly.
Pre-Screening Assessment Limitations
Hi, we want to port my screening to Zoho Recruit and have some questions/topics which are blocking this idea and which we dont see in Emply or similar systems.. We need to use more than 20 Questions in my pre-screening assessment. You are limiting the
Layout Rule Issue With Empty Fields
This is in regards to how operators are used in validation rules vs layout rules. So in this example I am using a number field. If I use a LESS THAN (or <=) operator in a validation rule it works fine, not counting an EMPTY field. In layout rules, if
An internal server error occurred while performing this operation
Hello, I created this function as automation when a ticket is created. queryValue = {"":""}; getaticket = zoho.desk.getRelatedRecords(20067793560,"threads","tickets",TicketId,1,10,queryValue); dataticket = getaticket.get("data"); idthreads = dataticket.tomap().get("id"); get_thread = zoho.desk.getRelatedRecordById(20067793560,"threads",idthreads.toLong(),"tickets",TicketId); content = get_thread.get("content"); threads_id = get_thread.get("id"); infoticket = content.getPrefix("#########________#######");
Closed Stages are skewing the Amount by Stage and Deals by Stage graphs
Hello, The Closed Stages (both won and lost) are skewing the "Amount by Stage" and "Deals by Stage" graphs on the home page. Those graphs are basically worthless because they are overwhelmed with closed deal data. How do other organizations handle t
HOW TO SOLVE IT
iMocha Assessment tool is bugged, please fix!
Integración Zoho Commerce y Zoho Inventory
Hola, tengo varias tiendas creadas en zoho commerce, la idea es que cada tienda venda diferentes tipos de productos. Quiero almacenar todos los productos de mi empresa en Zoho Inventory y depende la categoría de productos mostrarlos en mi tienda correspondiente.
Digital content
Hello there , how can we add gif sort of content like professional websites ?
Reporting issues for multi select fields - inaccurate results
I have noticed when building reports for multi-pick list field, the results are skewed. This seems to be because it is not reporting on the individual field answers, it only reports on the exact combination of selections in the field. For example, if
Customize email notifications
Hello there, It's been years since Zoho Team promises that it will be available... But I still can't see where. Please, we are a lot asking for it, tell me it's now possible !
trouble logging in need help
can someone help so i can make sure im login
ZOHO Projects migration
We have recently completed data migration in ZOHO Projects for a client. We have migrated from one ZOHO acct to another - and migrated all projects data including tasks, subtasks, attachments, timesheets etc. And associated the projects with CRM records.
E-MAIL NÃO ENVIA MENSAGENS
Bom Dia, Minha conta não esta enviando mensagens o que devo fazer jambeirometais.com.br Meu domínio vem de registro.br
Landing Page domain not publishing or republishing
Hello All, just want to know if you have experienced the same issue regarding the Zoho LandingPage - I tried publishing one of my landing page with its specific slug for my test run and it worked. But when I tried to publish the second page, a notification
Conditional formatting in Zoho Sheet doesn't work for a range of cells
Please see the attached video.
New Sync functionality does not Sync back Opt Out information from Campaign to Recruit
Some two weeks ago we were moved to the new Sync functionality. The new functionality offers an option to define a different Opt Out checkbox than the Email Opt Out. This is a good improvement since opting out from a Campaign Newsletter is not the same
CRM Typescript SDK | Type errors when compiling project with @zohocrm/typescript-sdk-2.0 package
Zoho CRM Typescript SDK 7.0.0 Typescript 5.2.2 Hi, I've recently added the TS SDK to my project which is using Typescript 5.2.2. When I try to compile my code I get a bunch of type errors from the Zoho SDK package: Are there plans to update the package
Slack integration not available?
Hey there, the Slack integration that should apparently be there for soho CRM is not available for me on the marketplace. What's going wrong here? thx!
10 Users Limit on Premium Subscription is not sufficient
Hey Zoho, 10 Users Limit on Premium Subscription is not sufficient for most of the business seems like and as we expand and grow its becomes a roadblock. Can we please increase the same to at least 15 users please ? Hoping to get a positive response
Zoho CRM v4 COQL query: subquery always returns all results
There is a bug with subqueries that they always return all the results. They are essentially ignored. You can test with the following COQL query: { "select_query": "select id from Purchase_Orders where id in (select PO.id from Purchase_Orders AS PO where
Zoho Answer Bot
Hello, We have Zoho Answerbot on our page with salesiq, however we need it to capture the details of the person prior to any engagement, e.g. name, email, phone. Before we enabled Answerbot salesiq used to do this in the chatbox when people click it,
CRM Typescript SDK | keyValues and keyModified fields in response object are empty
Node 18 ZohoCRM Typescript SDK 7.0.0 Hi, we are trying to add the @zohocrm/typescript-sdk-2.0 to our custom application so we can retrieve Contact and Account data from our CRM instance. I've been able to successfully generate and authenticate using OAuth
On Page Break Header content is overlapping with body.
Hi All, We are trying to create a custom template using HTML CSS in zoho books. Template has been created successfully. But on page-break content is overlapping with header rather than content starting after the header. Can someone help me with this?
Please Extend my free trail or please transfer my site to another account
Please Extend my free trail or please transfer my site to another account
Can not open any of the previously created dashboards / charts
Any attempt to access previously created dashboards or even stand alone charts results in Alert Message: "Sorry, an unexpected error occurred when performing this operation. The error has been logged and will be looked into. It would be of great help if you could provide us with additional information using the ''Feedback'' link at the top of this page." Tried to create a new chart - the same result. Access to Tables appears to be unaffected.
Whatsapp IM permissions issue in newer version of Desk
Hi, We recently integrated whatsapp IM with Zoho desk but note it will only work with the older version of Zoho desk. If we switch to the newer version (which we prefer to use) there's a permissions issue meaning agents can't accept an IM and respond.
Purchase order custom view
Purchase order status only has option for "is" - please add "isNot"
Unable to select elements
I have a website hosted on zoho sites. On the website there is a page which includes a form created in Zoho Forms. I want an event that will track if the user completes the form and sends it. This will allow me track people who started filling in the
View in browser link is blocked by Microsoft Defender for Office 365
Hi, The view in browser links are blocked when opening mailing through Outlook or any other Microsoft products because Microsoft views it as a risk. I can of course whitelist this link for our organization but not for everyone in my list using Office,
Zoho set up in Ireland
Hi, Im looking for a company in Ireland that can train me on Zoho Inventory. I have it set up but struggling with uploading invoices, price lists.
Zoho Form 255 characters multiline issue
Hi There, According to you: The Multi-Line text could hold upto 65535 bytes, an english character would consume one byte and some other foreign language characters might take more than one byte. So the capacity of a Multi-line text field is 65535 english
auto fill fields in zoho crm
hello I hope you can help me I have two fields in quotes name of the contact and email I want that by filling in the name of the contact manually the email field is filled in automatically and I will perform this function but I have no results. QuoteidStr = Quoteid.toString(); ContactDetails = zoho.crm.getRecordById("Contacts",Contactid); mp = Map:String(); mp.put("Email",ifnull(ContactDetails.get("Email"),"")); updateResp = zoho.crm.updateRecord("Quotes",QuoteidStr,mp); info mp; info updateResp;
No Sound?
New user of Zoho Assist. Just tapped into the other pc remotely and all works smoothly except no sound. There are no settings in Zoho to turn that on or off that i can find and both this pc and the other are not muted and working properly. Am I missing
PostFix: Reason:530 5.5.1 Authentication Required
I am trying to setup PostFix to be my local SMTP replay for all my services to send alerts to myself. However, I am not able to authenticate with the Zoho SMTP service to send messages. The log says the following: Sep 22 13:15:29 core postfix/qmgr[168993]:
Zoho Desk Contact with Multi-Account association
Hello everyone, Zoho Desk has had the good idea of offering a feature that allows a Contact to be associated with several Accounts. It's a good idea... but it hasn't been thought through thoroughly enough because this action, although useful in itself,
Authorized Website Will Not Load
Hi - we've been using Zoho Invoice for 5 years with few (no?) issues. But yesterday it refused to load in any browser, with the message below (where xxxxxx is our domain name). We have made no changed, and the URL below still appears in our list of Authorized
where do i find department_id
im not getting deoartment id.
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