Having issues with an account that was created during Free Trial but was
later "Re-created" after purchase
Hello there guys, I'm having a serious issue with one of my accounts given that it was used during the "Free Trial" of Zoho One Apps and then after purchasing I'm facing some issues assigning this particular user to certain Apps, for Example Zoho Sites I've attached a Step by Step description of the error so you guys can see what's going on: Step 1: Log Into Zoho One to give Administrative Privileges Step 2: Give the user permissions/Access to Zoho Sites Step 3: After being assigned to Zoho Sites,
Zoho Mail stopped working from Mac Mail
I have just returned from a week's holiday. When I left my Zoho email was working fine with Mac Mail on my Mac and on my iPhone, when I got back it wasn't! I keep getting the message "Unable to verify account name or password". I deleted the account from Mac Mail on my Mac and then tried to add Zoho again with the same result. I've been going round in circles for hours! I use this email for my business and can't afford to be without it. I have worked around the problem on what I hope is a temporary
SECURITY Loophole - ZohoCRM Outlook Plugin - Contacts Syncs
There are 2 ways to sync contacts with ZohoCRM, which we use: 1. Office365 integration and 2. Outlook Plugin for Zoho CRM Outlook Plugin offers many additional features for Outlook users (which Office365 integration doesn't) and therefore is very much needed. THE PROBLEM IS WITH THE CONTACTS SYNC OPTION. INFACT A MAJOR SECURITY LOOPHOLE. WITH Outlook Plugin, the end user has the option to sync ALL CONTACTS that he has access to and NOT just the ones owned by him. And there is NO WAY for the admin
Wiring up flow diagram
Hey folks, Banging my head on this one. I have a very simply flow. The trigger is a Zoho Form, which then uses the create / update CRM integration to update the customer record, add two notes to the record, and then it should connect to a decision to determine if the user should get an email from us. However, every time I try yo wire this (and they wires do connect correctly), after saving the wires after the second action are removed. This happens every time, despite applying the changes. Any
Not receiving email in my domain
Hello guys and thank you once again for your patience and knowledge. Right now im unable to receive emails from outside my domain,i.e. gmail... BUT im actually able to successfully send emails to anyone. I guess i might have some sort of dns problem here. Could you give me some kind of help or advice? the domain im talking about is: dashhelpme.org In the attached file the detail of my mx record set for the domain. Thank you in advance. Giorgio M.
I cannot receive emails into Zoho from my main pop3 account - it is disabled and cannot be enabled. Please help
My main pop3 account at zoho is disabled and I cannot enable it. When I move the slider to the right it goes back to the left and triggers the "Ooops...." message as shown below. It has been like that since Friday midnight. I sent a request to Zoho support and asked a question here on forums yesterday - no answer. I am a paying customer and the service does not work. I still have not fully recovered after the forced UI upgrade and now this... Could you please help?
Embedded calendar not showing current day in upcoming events on templates 5 and 7
I am using template #7 embedded in an iframe on my website. It shows upcoming events. I just noticed that it does not show events for the current day. These events are day-long events, and I think they should be shown. This issue also applies to template #5. To illustrate this, compare the upcoming events calendar embedded at http://mobile.obxmarines.org/meetings#calendar with the full calendar embedded at http://obxmarines.org/meetings#calendar I had the same issue in March 2017 and you were able
Unable to add my domain
Whenever i try to add my domain " thewhitestore.tk " it says This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Connection could not be established with host smtp.zoho.com
Connection could not be established with host smtp.zoho.com [Connection timed out #110] {"exception":"[object] (Swift_TransportException(code: 0): Connection could not be established with host smtp.zoho.com [Connection timed out #110] at /var/www/123job/releases/5/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:269) [stacktrace]#0 /var/www/123job/releases/5/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(62): Swift_Transport_StreamBuffer->establishSocketConnection()#1
urgent: folders disappearing and also not syncing
We are having big problems with Zoho Docs today. A folder tree, with several thousand files, was deleted, apparently by the system. Restoring results in some folders being missing in the synced folders on my local PC. Can you help at all – we’re desperate!
postUrl crashes when service returns error 500
Hi, I'm seeing a lot of postUrl-issues here. So I'll add mine: When doeing a postUrl, and the service returns an error 500, the script stops running with an Execution Failed / Error due to - 'Internal Exception' Line:(38). Viewing the returned data in soapUI, it shows that the service returns HTTP/1.1 500 Server Error, along with a XML messages, containing the error message. Apparently, ZOHO does not know how to deal with these kind of messages and at that point the script crashes. For no good reason.
Not receiving emails on one of two accounts
Hi! Strangely I'm receiving emails on one of my email accounts and not on the other. The one that doesn't work is info@liftsurf.com . I use it for professional purposes and it's upsetting e a lot not being able to count on it. Can someone help me please?
Can not able to send zoho mail to gmail,etc..
I am getting error like,but I set correct mail and pass in auth.in console I am getting response. Error: Invalid login: 535 Authentication Failed at SMTPConnection._formatError (C:\Users\test\cdoc\cdoc-frontend-backendconnection\node_modules\nodemailer\lib\smtp-connection\index.js:606:19) at SMTPConnection._actionAUTHComplete (C:\Users\test\cdoc\cdoc-frontend-backendconnection\node_modules\nodemailer\lib\smtp-connection\index.js:1335:34) at SMTPConnection._responseActions.push.str (C:\Users\test\cdoc\cdoc-frontend-backendconnection\node_modules\nodemailer\lib\smtp-connection\index.js:366:26)
getting the .com to .eu migration tool to work??? Disaster so far
Looking to see if anyone has gotten the migration tool to move from .com to .eu to work? The migration tool we attempted last was half baked at best & not really fit for purpose. So much was incomplete that it is not fit for purpose. Have been told that for ZR to do the migration themselves would take 2 week. I tried explaining we are a live business with real candidates & clients!
Verifying Domain Keeps Failing
Hi, I did everything as instructed in the CNAME panel to verify the domain and its been hours and still not working. Please help.
Error message while saving bulk expenses
While saving bulk expenses in my zoho account I get a error message " invalid value passed for description.
Can't receive emails from gmail!
I just made my new Zoho email, but I can't receive any gmail emails. I can send them but I don't receive them.
Error creating Account from new Contact
I'm on the ZoHo One trial. The platform is obviously powerful and well thought out, but I am having trouble here. I'm a solopreneur and finding the Flow documentation sparse on details at best. I'm trying to create a flow that automatically creates an account when a new contact is created in ZoHo CRM. My company deals with both business accounts (I bill the company), and individuals as accounts (I bill the person directly). When I attempt to test the flow "New Contact" ---> "Create or Update Module
Gmail not importing emails since today morning
Hello I have gmail importing emails from zoho. Since this morning, 2 accounts are not being able to import the emails into gmail and they are agiving this error: "Bad msg size: 1 -1" URGENT PLEASE! Thanks!
Help Me - Server IP 135.84.80.196 listed as abusive
Hi, i have a problem when i send an email to mzuniga@klassikcar.cl. Detail error: mzuniga@klassikcar.cl INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.5.1 Server IP 135.84.80.196 listed as abusive. See http://spamauditor.org/best-practices/ip-reputation/ for more information. Protection provided by MagicSpam 2.1-8.3 http://www.magicspam.com I tried add this ip and email account to my white list, but isn't work. ¿Can you help me? ¿Can you unblock that ip?
ZA.Access.exe blocked by anti exploit software
Hi :) I was installing Zoho Assist with the ZA.Access.exe file and and the installation was blocked by HitmanPro Alert. Please see attached images. Thanks Richard
I can not add my meulink.top domain
Hi, I created a free account to have an email with my domain meulink.top, but I can not add this domain to the control panel. How do I add my domain meulink.top on my account? I am totally against SPAM. This domain will only be used for articles. Thanks for listening.
Unattended Access onto a MacOS
Hi, I am having issues connecting to macOS computers, it just sits in "You'll be able to access the remote computer shortly", until I log into a user on that computer and then the remote session works For me I use it to log into my work computer from home, So I cant keep the computer logged in all day Has anyone experienced this and how do I fix it?
Zoho Desk no funciona bien en Safari
Zoho Desk no funciona bien en Safari, no soporta HTTTPS y no puedo acceder al portal. Pueden ayudarme!? Saludos
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked Please Help
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked Email : zcabral@goodjob.ph please help us we need to send email immediately hope you understand.
Unable to create project by using Zoho Projects rest api. Error: {
"error": {"code": 6831,"message":
"Input Parameter Missing" } }
Hi Zoho friends, I am trying to create a project by using POSTMAN by following the zoho projects rest api documentation. Url : https://projectsapi.zoho.com/restapi/portal/XXXXXXX/projects/ Headers: Authorization : Zoho-oauthtoken 1000.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Body : { "authtoken":"1000.aeec78c22cf0957f69fd9ea6089c447c.8ecbd53da9eb67134f80f8a6f39ffd87","name": "SAP order issue","description": "single_line","strict_project":"1"} Response Data : 400 bad request { "error":
Trying to configure IMAP integration in CRM results in CONNECT ERROR
I am sure my account works fine (in Outlook POP3 and in Andoid IMAP) but I am unable to make it work in the integration. I have tried all the options. When I update the configuration, it begins to turn around until I receive the message. Antyy suggestion? Thanks in advance.
account is inactive
Hello, Am trying to access my email address and it says ACCOUNT IS INACTIVE please kindly help me look into it and get back to me asap. My email address is surebeauty25@zoho.com
ACCOUNT IS INACTIVE !!
Hello, am trying to login into my zohomail account and it says ACCOUNT IS INACTIVE please kindly help me out with this. this is my email address surebeauty25@zoho.com
Cannot receive emails on accounts with aliases associated to them.
Hello, I'm unable to receive emails on accounts with aliases associated. Sending to the alias does nothing too. It used to work, but it stopped at some point (don't know when). What's even worse, is that the email is not being reported as not delivered, so whoever is emailing me, thinks I got the e-mails. They just end up in a black hole. Is this a known issue? Can it be solved and be sure that it won't happen again? Thank you.
Third Party SMTP Rejection
I'm having problems with a PLC (programmable logic controller) that has an email platform that uses cipher TLS_RSA_WITH_RC4_128_SHA (0x0005). Everything had been working flawlessly with the SMTP settings: smtp.zoho.com, port 465, authentication required - yes. Earlier this year it stopped, and from what I can tell it is getting hung up on negotiating a connection. Has ZOHO had a major change in secuirty settings where this cipher is no longer supported? Any ideas?
Your account membership@*****.com has been blocked due to security reasons || Block Type: Block Type: Mail Outgoing blocked. Unknown
Hello there, Our email account (membership@****.ca) was blocked for outgoing email on Friday June 9th, when we sent our members/clients a few email attachments (legitimate, and these are paid members of our organization, not just marketing/promotional stuff). Unfortunately the email account was blocked, and we haven't been able to unblock it (it now says 'operation only for paid'). We do not believe we broke any rules, nor the zoho usage policy, and the emails are completely within normal usage for
Searching Archived Projects
Over our few years of using Zoho, we have created and then archived a large number of projects (>2000). I am trying to find an archived project so that I can use it as a template for a new project, but am having difficulty as the Archive Projects page doesn't load all the projects at once and will add more as you scroll down. This is taking a really long time to load and essentially kills the page while doing so. Also, if you try to collapse a project group, more projects won't load. Is there
Help setting up Workplace/Mail
I've submitted tickets to Zoho and am getting no response whatsoever. No chat available, no response via email. Very unhappy. I have an email account inadverently sent up as a secondary email to an existing account and I need it instead to be a wholly independent account. Where's the help?
Cannot verify domain .tk
I am trying to verify my doamin ygstakip.tk and it says this operation has been restricted please contact support-as@zohocorp.com for further details can anyone help
Unable to empty trash
I have deleted everything from Zoho Docs because it is to unreliable, the app doesnt work and WorkDrive is better. However I cannot delete anything from trash, it keeps hanging! Please help
Account antonio.calo@cittadelgelato.it - ask for unblock
Hi, the account is blocked in ingoing and outgoing mails. I need to be unblocked as soon as possible, we've deleted more than 2 GB mails
Recuperar emails deletados
Boa tarde. Exclui todos os emails hoje e preciso recuperá-los. Podem me ajudar??
I can't receive emails in Thunderbird
Until Fri, 29 Jun 2018 16:52, I was receiving all kind of email on my email application Thunderbird (account tufos@tufos.com.br), but after this date, something wrong has happened and I can't receive any emails on Thunderbird. By the way, I have still sent the emails, only when I have to receive them that it is not ok. Zoho email is working ok, sending and receiving, so I have worked Zoho email this weekend directly. But I receive many emails and I prefer to use Thunderbird interface. Thunderbird
Syncing Contacts based on Contact and Account Criteria - Not working
Hello, We need to be able to sync on two criteria which just is not working. The sync is scheduled to run every day, it ran once and never ran again. The conditions are: ZohoCRM.Accounts.BusinessUnit == "Business Unit A" AND ZohoCRM.Contacts.DecisionMaker = True These two fields are custom fields, and they map to custom fields in Zoho Campaigns. Additionally the software is buggy. It lags and hangs frequently. We're not overly happy with this product and there is no direct support button.
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