Problem not solve.
We are not suceding posting new jobs in for almost a week, and asked for support since than, but until now nothing was done...it`s an complete absurd the delay you have in your support, we work with 3 diferents softwares in cloud and Zoho by far the worst support of all…You post a problem they call you fast, but nothing is done after that...they simple disaper with your problem!!!! Can you really fix my problem guys?
WE ARE NOT ABLE IN USING OUR ZOHO RECRUIT ACCOUNT
Dear Sir/Madam, Our this ZOHO RECRUIT account not in working condition.When we do login in our ZOHO RECUIT account with correct login details , it will open but when we choose one option STAFFING AGENCIES AND INDEPENDENT RECRUITERS then prosessing will be start but it dont will be done in unlimited time also.So we are not able in using our this facility.So pls check and do resolve our problam as soon as. Warm Regards Bhupender Singh Mb.+91-8569993060
Problems with Zoho CRM and Zoho Writer Mail Merge
There has been a recent update to Zoho Writer, since this update the following issues occur:- 1 Existing Word Template documents greater than 1 page imported into Zoho CRM can not be edited with Zoho Writer and return an error. 2 Where a 1 page document is merged using Zoho Writer, it is no longer possible to edit the document after the merge. 3 Where a 1 page document is merged using Zoho Writer, it is no longer possible to export the document to Microsoft Word. All this functionality was working
Error message <There is no such form in Zoho Creator>
have embed the form to blog, but it returns with error : <There is no such form in Zoho Creator> webpage (where the form is embed) : vezejubankas.blogspot.com Form's direct link : https://creator.zoho.com/vezejubankas/u-klausa/form-perma/U_klausa/ What I already checked: 1. code is correctly embed 2. direct link works fine Please, any advice? Thank you
Unable to authorize Google Analytics
Just signed up and I'm unable to authorize my Google accounts.
Cannot Add Contact to List Manually
The sign-up form for our list is not working, so I have been adding users to it manually. I have one user that I cannot add. The system simply replies "0 Contacts Added", with no other explanation. I have checked our list of "Do Not Mail" contacts but cannot find this user in there. I cannot post the user's email address here, but it doesn't have anything like "info" or "sales" in it that might be rejected. Please contact me to assist.
Update Record API does not work
I follow the steps described @ https://www.zoho.com/people/help/api/update-record-api.html, and get the result of "抱歉，您不能访问该数据，请联系管理员。 "。 URL: https://people.zoho.com/people/api/forms/json/employee/updateRecord?authtoken=xxxxxxxxx POST: recordId=xxxxxxxxxx inputData={"First Name": ""} Any suggestions? Thanks.
Printing on View Record page not working properly
I have embedded a published report table on my website and created a template for "View Record." On the "View Record" page when I click the print button it redirects me to a zoho login page for my app. This is unacceptable for my workflow. Please let me know if there is something I can do.
Can't delete field
I created two lookup fields (Introducing_Player and Introducing_Scout) in my form 'Search Profile'. Right afterwards I realized that I had done this in the wrong form and wanted to delete them. But the tools will not let me delete them as they are supposedly referred in script, which they are not. You have edit access to my app (I only have one). Regards, Filip
Lead imported shows information in the wrong fields on my Leads secto
I imported a lead file so I can start my campaign. I carefully mapped the zoho fields to the ones on my file but when the leads were imported, the information was all jacked up. The lead name, phone number, emails, were all out of the correct fields, rendering my import unusable. I deleted all imported contacts and tried again, but got the same mistake. My file is a csv file attached. I'm excited about this tool and i really want to get going. Thanks for helping me solve this so I can enjoy my
Signature not showing up when sending mail through Potentials
Hi there, If I click on Leads, Contacts, or Potentials and I scroll to near the bottom of the screen, I see all my associated email. When I click on the "Send Mail" link, a screen pops up and allows my to reply to that person's email. The problem is, my signature is not showing up.
Outgoing email stuck on local machines
Hello, A client of us has problems sending email from their local machines. They get the following message: Your Mail Outgoing blocked. Reason :Daily Mail Size Quota Exceeds Limit [Total Mail Size=307,200] One of the employees reported this message wasn't accurate because she had sent three (small) emails this day. If you need more information, please email tim [at] gsmeasy {dot} nl. Hope to hear from you soon. Regards, Tim
Cannot open CRM Documents when CRM is loaded as a frame inside Zoho Mail
Zoho Mail seems to be the only way of making all the Zoho apps accessible seamlessly in one place. However CRM is misbehaving if accessed via Zoho Mail. If you try the Documents tab, nothing happens if using Google Chrome. In IE you get the message This content cannot be displayed in a frame. Is the Zoho Mail a 'second class' way of using Zoho Apps, should you really use a new tab for each app? Do Zoho plan on making app switching more intuitive?
Trouble Switching Domains
About a year ago I used Zoho mail briefly for a company I was looking to start up as a side venture to a company I already have. We are in the process of rebranding and growing my main company now and we're going to use Zoho. I tried to clear out all references to the prior domain, which is unaffiliated with my main company, and load in the new brand while setting up my email. As a SuperAdmin I've been successful at deleting the prior domain however as a user I still see myself logged in under the
Sign-Up Form Not Working
Users have reported that the sign-up form for our list is not working. In testing, when we complete the form and click submit, the form clears and nothing else happens. On some tests, there was nothing showing in the Captcha box, and clicking the refresh did nothing. I have tested this in Chrome, Firefox and Internet Explorer with no success.
Mobile app does not show all notes
Hi, The mobile app is only showing the 1st note related to a contact when there is more than 1.
Lost all my data
I had used Zoho CRM several years ago and logged on a few months ago and verified that my contact data was still there. Today when Zoho asked me to use 2 factor authentication, something seems to have happened along the way and now even after disabling 2FA, I don't see any of my data. I read somewhere in the forum that I needed to upgrade my account to recover my data. I upgraded my account but still no data. Now I have paid and have lost the data. Please help find / restore the data I had in my
Spacing issues in Zoho mail
We're experiencing the issue of unnecessary spacing in the email body (adding additional lines). This happens when viewing the email in an email thread or from recipient id. Kindly resolve.
Can't configure Zoho Mail add-on in Zoho CRM
Hello! Please help. I try to configure Zoho mail add-on. But I can't find such a setting. You help article says that there should be one. https://www.zoho.com/crm/help/zoho-mail/configure-zoho-mail-add-on.html But there's not!
Mail Outgoing blocked
Please help me unblock this account asap: User : sales2@binfahair.com Details :Mail Outgoing blocked. Reason :Send too many E-mails. Thank you
Tax in One-Time Addons
Just wanted to point out a problem that I have run across. When adding a one time addon to an existing subscription, when the unit price is changed from the default value, the tax amount shown does not update to reflect this new value. When the addon is saved, tax is calculated and invoiced properly, it's just not displayed properly on the screen when adding the addon(s). Edward
Unreliability/Unavailability of Zoho Recruit and Zoho Sites
Very concerned about the lack of reliability/availability of both Zoho Recruit, and Zoho sites. I have been testing my new site throughout the day and night and have found it to be very unreliable 30-50% of the time. Either the site or zoho recruit does not come up, or it takes so long that it is not satisfactory. What is the problem? Obviously Zoho needs greater bandwidth and more load balancing and redundancy. Is there any plans to resolve this problem quickly? If this continues it will be a deal
Can send mails, but cannot receive
Hello! I have a problem with my Zoho-account! I'm using it with my own domain (www.stephanschaberl.com). I was always able to send and receive mails without problems - since a few days now, it's not possible to receive any mails. The domain is verified, always worked.. Has anyone an idea what could be wrong? Thanks in advance! Best regards from Germany, Stephan
Call records to zoho are pushed to open activity instead of closed activity
We have integrated our application with zoho and trying to push the call details to zoho. But these call details are pushed back to open activity instead of closed activity. Using the Zoho Call API for inserting the records: https://www.zoho.com/crm/help/api/insertrecords.html#Contacts Kindly help
Menu is not displaying completely on tablets
My website has 5 pages that should be visible at the top level. In the original template only a few showed up and there was "more" to get to the others. I used the HTML editor to allow more space for the menu and on the desktop all the menu choices are visible. On an Anddoid phone, a couple menu choices show and then there is "more" to get to the others which is fine. The problem is on an iPad and on a Kindle Fire . (I haven't tested other tablets.) Only a few menu choices show up and there isn't
Do not go mails....
Hello, on email info@sdhzdar2.cz not go mails . I send from my e -mail test mail to the e - mail and will not come . I do not know what the problem is , could you advise me somehow ? Thank you.
Adding contacts not working!
HI, I am trying to add a contact to my campaigns list with no luck! If I try Add a Contact (full version) I get a message telling me to complete the details below, but no details are highlighted! If I try adding via 'Add Multiple Contacts' I get no joy either - clicking Submit does nothing. What's going on?! Best regards, Ian PS: I am a seasoned Campaigns user and can see no reason why this might be happening. We can sync screens and I can show you if you like.
Shows as REPORTED ON BLACK LIST
Hi Can somebody help me, what can I do to resolve this You are on 6 blacklists: FABELSOURCES UCEPROTECTL3 Spamhaus ZEN RATS NoPtr BARRACUDA SEM BLACK
New UK domain format .uk
I'm trying to add an email ID to chat which ends in .uk Your systems says it's not valid jo.burns@bluzinc.uk
Outlook IMAP Migration Problem
I am having trouble migrating my Outlook business accounts to Zoho using Imap Migration. I create the migration with the correct outlook map settings, but when I want to add the accounts, it says the username and password of origin are not correct. But the username and password are correct. Attached the screenshots
How to contact Support when buttons & Captcha don't work?
I'm hoping theres a it boff from tech that may read this ... I moved from Chrome to slow IExplorer & now to Opera because of 1 problem, Zoho is my main mail account which is becoming infuriatingly troublesome. My buttons don't work, when a mail is opening it can run for hours saying 'loading please wait?' then when I go to support & list the issues - repeatedly, I get as far as Captcha & 1) It won't identify the captcha correctly (even though it is) or 2) the submit button doesn't work. G-R-R! It
Sender Address Blocked
I tried to send an email and it gave me the message: Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Are Email-Ids Case sensitive?
Looks like email-ids are sensitive. I have a business email with Zoho. I tested it multiple times and emails to id with name accurately matching, works but for ex: if i change first alphabet in the email to upper case, the emails will bounce with eror: "Domain not resolved". This not the case in other email providers. kindly assist as we might miss emails from customers / client.
Adding records using REST API gives error
When I make the following request I get error code 2899 response with the xml file. I have shared the application and have obtained a valid api key from the server. Any idea what the problem could be? <?xml version="1.0" encoding="UTF-8"?> <form method="POST" action="https://creator.zoho.com/api/xml/sensor-test/form/temp_and_time/record/add/"> <input type="hidden" name ="apikey" id="apikey" value="MY-API-KEY"> <input type="hidden" name ="scope" id="scope" value="creatorapi"> <input type="text" name="humidity"
Reports not generating
Hi None of my reports will generate - they open and load and then get stuck "generating" and then time out. I didn't have a problem with these reports before. I am able to create a new report, but it also gets stuck generating. Please assist urgently. Thanks Davina
Table Borders
I cannot edit my tables borders. it is acting extremely buggy. I want to remove the border for each cell and add a border to the bottom of cell only. I know how to do this however when I do it and submit the changes nothing happens. What I am doing. 1. Selecting entire table. 2. Click "Tables" tab. 3. Click "Borders and Shading". 4. Under cell I click on "None" for the border which removes all borders. 5. Repeat step 2-3 then select "Bottom". When I try to apply this border to the bottom of each
Why I cant received emails from my customers?
Customers are sending me emails and they are getting this error: ............................................................................................................................................... Delivery to the following recipient failed permanently: jaime.valdivia@narevi.net Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain narevi.net by smtp.secureserver.net . [72.167.238.29]. The error
A field in my case report is not populating.
Hi, I have a case report that I've created. In the column selection, I select a specific field to be included in my report (field name is Tracker Chgs for Coupon Info, add website, T&Cs:) , however when I go to save the report and run it, the data isn't populating like it should. The columns are empty on the report. When I go back into the report customization, I find this field has fallen out. I do not have this issue with the other column selections. Please help. Thanks, Joy 954.769.5975
Map Access is blocked
Hello My IMAP access is blocked. I have read the different posts and there is no link for me in the settings/imap portion of my page. Can someone please unblock my IMAP access and inform me as to why and what connections caused it to be blocked!!
Unable to add form to site
Hello... I am new to Zoho sites and I am trying to add a contact form to a site but I am receiving an error stating that a form (any form because I tried several including creating my own) can be added to the site. I did manually modify the CSS for the site to change the appearance of the title and caption but have used the visual editor for all other modifications. Thoughts?
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