No pre-inserted info when associating candidate and notifying client manager
When a colleague adds a candidate to a job, then they tick the "notify client manager" box, they can send me a mail, but the mail makes no mention of candidate details at all... would be nice if that could be auto inserted somehow, just like when you send a client email using a template. It could have candidate name, job, company and a link to candidate or job file page in zoho. is that not possible?
What is the problem?
what is the problem? See attachment.
master email can delete and now i get new account and cannot re regist my domain name
today i just create zoho mail with domain name b-line.co.id then i update the user account, and now i cant login to my email @b-line.co.id when i login to this account they all clear, there is clear no registerd account. when i login by second email master jeir.vandinata@b-line.co.id they shows no account in zoho . can you help me to get back the b-line.co.id ? thanks
Industry Field
Hi, I have edited the values in the Industry field and saved the changes. The new values does not reflected in the Industry's dropdown list when I edited Account information. Please help. Thank you.
Can´t downgrade my subscription
I tried to downgrade my subscription of Zoho CRM to the free version, but the system asks me to choose among 3 options the reason and does not give me a button to finalize the operation.
Adding new user from 5 free referrals but user only shows up in INVITATION TAB with status PENDING
Hi, We recently referred an new organization to use ZOHOMAIL and we have received confirmation of the 5 FREE user accounts ( as seen under MAIL STORAGE ). Our organization has already 10 functional email accounts.... we want to add 1 more. When we go to ADD new user, the user appears in the INVITATION TAB with status PENDING. How can this user possibly accept his invitation if he still has no email account? We tried adding a user with an existing email and this works, but we would prefer that
unfinished migration
Dear Zoho staff, first a big thank you for providing the free tear service, it means a lot for me to be able to outsource to you the mail service. I've made the migration of my old email via IMAP and it states is completed however the number differs: Folder Name Total Msgs Migrated Msgs INBOX.Old Mail 1568 1191 INBOX.Sent 1094 1094 INBOX 4065 3951 INBOX.Drafts 46 46 INBOX.Trash 13 13 I wonder if this is because I've already finished my free 5Gb or if there are other reason behind. mail storage tab
CRM very slow- won't load any searches
Any ideas?
Google Apps sync not working
We have granted access access to Zoho project through google apps admin panel It worked fine at the beggining but after some tests creating and deleting tasks and projects it stopped working and: * New tasks doesnt appear in Google Calendar even when marked to appear * Tasks are not sent to Google tasks even when market to sent or sync is requested manually Could you please provide a work around?
zoho.loginuserid not producing desired results in custom function.
I have the custom function below, and no matter what the zoho.loginuserid is coming back as mine, not the user that is logged in. For example, I have a user on a mobile device that updates the custom field "Resolution" in the cases module. This function is supposed to append the Resolution to the custom field "History" and then delete the Resolution. Part of the appended string is supposed to be the user that submitted the Resolution. However the function appears to use the administrator's Zoho ID.
I Cant access zoho mail with IMAP/POP in my android device
I have Samsung galaxy grand i9082 device with android kitkat 4.4.4 I have login in custom mail with IMAP/POP but some problem. msg it - "your username or password incorrect" but i have check all part userid, password, IMAP server setting all but no login with zoho mail in custom mail i have attach screen shot find and show it and plz rply me immediately
Email Address not being pulled into ZOHO mail from CRM
Dear ZOHO Team, While sending emails today, I was shocked to know that I in the "TO/CC/BCC" fields, when I am entering the name of my clients/vendors (whose details are Already in the CRM), the same are not being fetched into the "TO/CC/BCC" fields after typing their name. It very annoying, and affecting our productivity...!!! Kindly resolve the same at an earliest... Its only taking from Zoho mail contacts and not CRM...!!! Kindly resolve..!!!!!
Can't recieve mail.
I can send mail, but I can't recieve mail. I can however, send mail to myself. This problem started appearing 2 days ago, I have done no changes.
Save as PDF problem
I'm not able to save my calender on PDF. Everytime I'm trying to do it I get this : Error, Sorry we are unable to process your request.Please try again later. Well, I did try again later, but still not working.
Embedded Calendars Not Updating!
I'm very disappointed to report that while I can manually refresh an ical feed and have the changes show in the native ZOHO Calendar application, the embedded version does not update. I'm really, REALLY trying to use ZOHO Calendar for my viewers but it seems half-baked. Sorry, but that's just my opinion. What is the ical refresh rate for the native ZOHO Calendar application? Please don't say 12 hours, since that does not different you from Google Calendar. When you get this bug fixed, make sure to
One of my accounts is blocked
One of my accounts was blocked yesterday. It say that was caused because the daily limit of 300mb was exceeded. However, today the account still appear as blocked. Can you please help? thanks
Not shown Tax Name and value on Pop up when click on item Tax to applied Tax in Edit or Mapping any Sales Order to Invoice
Dear Technical Team, I am just writing you about Invoice and Sales Order in edit or Mapping modes problem. When I am going to create a Sales Order then I can apply tax and view these taxes on popup but when going to Edit existing Sales order then I am not getting that applied taxes on pop up but its value shown in page also means below item details. Same thing happening with Invoice when I m going to mapping any sale order then it arise. Please solve it as soon
change primary email address zoho system markup creating an error
OK so there's a need here to change a primary email address for a member of my team in Zoho. I follow the instructions here: https://accounts.zoho.com/u/h#profile/email In brief, one adds the new address they wish to become the primary and has to send themself a confirmation email to that new address. However, due to a markup error by zoho whereby the system appends the word 'to' to the front of the link of the email address one wants to update, one can never receive the confirmation email and thereby
Received calendar invitations from Outlook are not correct time
I've received two invitations from people using Outlook recently, and both have had the incorrect time by 10 hours when the invitation is interpreted by my Zoho Calendar. My calendar is set to Eastern Daylight Time. Both invitations were sent from Outlook within the Eastern Daylight Timezone. Below is an example. I have attached a vCalendar file from the sender's system (you will need to remove the .txt extension). I have also accepted the meeting invitation, so for troubleshooting if you can check
Script Error
The following fails to compile: fetchedNotices = Notices [Violation_ID == input.ID]; input.Resolution = (fetchedNotices.count()).toString(); Error at line number : 20 Form 'fetchedNotices' does not exist in this application If I remove the parentheses that were added by the system and use: input.Resolution = fetchedNotices.count().toString(); it works just fine. Bruce "Speedy G" Peaslee The World's Fastest Programmer
Using "To Address" for assignment rule
I have tried everything to use "To Address" field to auto assign a ticket to a department and neither "contains", "is" nor "starts with" seem to work. What am I doing wrong? My rule is: If To Address is product_feedback[at]logmycalls.com assign to Product Feedback department
quotes are not exporting into PDF correctly
Quotes Not Working
Zoho CRM search button not loading
I am trying to search lead names in zoho crm leads but the result isn't loading. Is Zoho crm down?
Search Tool Only Sometimes Works
We are having an issue with the Search tool working only sometimes. This has happened across several users on several machines, across the country. When searching for a name or company, sometimes a result will appear, other times it says "Loading" at the top and doesn't process. Clicking refresh generates a blank page. Thanks!
Slow access in China
I have a collaboration tool developed in Zoho Creator. People in the US/Canada and China are accessing it. People in Zhejiang, China, today told me that the access is very very slow, unbearable so they can't do their job. Is there a way we can go around this? The same people in the same location used to access Zoho Creator with decent speed. Thanks.
Can not copy Url and Image field contents to a Stateless Form
@ZOHO Creator Team: I have a Sateless Form ... in its on Add on Load section I have commands like ... thisClientProfile = Client_Profile [Client_ID == input.Client_ID]; input.Business_Name = thisClientProfile.Business_Name; input.Client_Email_Address = thisClientProfile.Client_Email_Address; ... and ... input.Website = thisClientProfile.Website; input.Business_Photo_1 = thisClientProfile.Business_Photo_1; ... etc. etc. ... When I render this
Converting Lead removes attached file
I have a form on my website that asks fo a customer name, email, and if they want to attach a file, they can. The customer fills out the form, and it goes into the "unapproved leads" category. I can approve the lead and see everything they submitted. The problem is, is that once the Lead is converted (using the "convert" button) into a Potential, the file that they uploaded is nowhere to be found...gone...lost....not in the place in the Potential where files should be...any insights into this? Thanks!
My admin mail id is getting bounced - please help
Hi Team Zoho I have created my zohoaaps and now Iam facing an issue in using my one of admin mail ID. admin@oasesnephro.com People who try to send mail to this id are getting bounced. All other mail accounts are working fine. Iam not able to fix this issue from my admin login. Please guide me on how to fix this issue.
Link error
Hello, Every embedded link that directs to the apply now page has predetermined information in it. It is not blank, therefore you have to delete the information to apply for our jobs. An example is this link: https://recruit.zoho.com/ats/EmbedIndResult.hr?jodigest=rL6ogtOVTKsRf*fuT8pZP0HR4goI9A.uQOeL9ltXskzSwb6Z3TfVTC.BCgzs8f4jqhqLVKf8eMQ-&bgrndcolor=b6e9f6&font=Verdana&headercolor=000000 When you click apply now, there is predetermined information for somebody names "Danielle Velazquez". Please
Activities Module not displaying any data on screen
for the last week or so the Activities Module keeps going blank and then will not display any data at all. Attempts to select a different view within the dropdown list fail as well, will not even make the selection. All attempts to refresh screen, navigate away and back and/or log out and log back in fail to produce any data as well. Currently only way to see activity data is to generate via Reports module. Please advise
Cannot login ZOHO CRM. API access is enabled but cannot enter
This basically is the problem. When logging in from my Google Apps account, there is a message Enable API in New Admin console. API is enabled, but this message keeps appearing. And I cannot proveed. Help please.
Candidate notification problem
Candidate number doesn't show up when a candidate adds their resume into our system. The record adds ok, but the message to the candidate shows the variable and not the value. screen shot attached.
Cannot duplicate an application
I have submitted a support ticket and sent an email to support and there's no resolution yet after a week of waiting. When I try to duplicate an app, the screen message says "duplicating" yet nothing happens. I have also downloaded the .ds script file and then import the script, and nothing happens. Some of my other apps also suffer from this, but not all This is under account sigroup Fix this today! John M. Whitney a.k.a. buzzap
Save content
The "Save" button when editing content usually doesn't work. I have lost my changes multiple times. I have to use the "Save & Close" button to guarantee a save.
connection rejected server timed out using thunderbird
OK. Without my changing anything, several days ago, I'd try to get mail from pop/imap servers on mail.zoho.com account. My yahoo, gmail and all other accounts, connected to servers and downloaded the mail. The account on zoho.com did not. First it was sending a 'connection refused' error message. Then I did a bunch of research and then I found page stating that IMAP Port should be 995 (not the default in Thunderbird of 993), so I double checked and changed the 993 to 995. Note: I do not recall
I'm unable to verify my domain (namecheap)
Dear Support, I'm have been unsuccessful getting Zoho to verify my domain from Namecheap. I am using both the CNAME and Txt method and neither is working. I've also noticed that Namecheap is not listed in your group of providers. I am going on 24hrs, can someone assist or provide Namecheap specific directions to complete the verification process. Respectfully,
mail from my domain blocked by Comcast
I am setting up email for my small business. Our domain is hosted with another company, but we want to use Zoho for our domain email. I have updated the MX records with our domain host, and now I am able to send and receive email from the Zoho/domain email. I encountered a problem today, in sending to my personal email @comcast.net. Apparently, the number of emails I have sent back and forth have caused Comcast to flag the activity as spam. The error message I received gives a link to a Comcast
Bug when entering account by typing into field
You might not know that you can type into the Account Name field in other modules like invoices. When you start typing, it brings up a drop-down list of accounts that match. This can be used in place of the lookup icon that brings up a pop-up window. However, when you use the drop-down list and select an account, it does not populate the address fields the same way that it does when you use the lookup button. This isn't a huge problem when the address fields are blank, but if the address already
All data disappearance?
I have a problem. A BIG problem. My company has an account on Zoho with CRM app and a giant database in it. Today our administrator created a second account on Zoho. Administrator didn't have any knowledge about first account. So he added email-login of the first account as usual user email to the second one. After getting several errors in Zoho admin panel he removed this email from the second account. THIS ACTION FULLY DELETED FIRST ACCOUNT! With CRM and all associated info. We've trying to contact
User already exist in other organization.
I can't add user. I don't think this user is using zoho doc.
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