No querystring neither file content for saving back a doc
Hi to all, I have a problem saving a document when I call Writer's remote API. First of all I make this request: https://exportwriter.zoho.com/remotedoc.im ?url=[my web site]/tmp1.doc &apikey=[my api key] &output=url &mode=normaledit &filename=tmp1.doc &lang=it &id=23234 &format=doc &saveurl=[my web site]/Save.aspx Then I use output url in a frame and Zoho Writer Editor appears loading correctly my file (tmp1.doc). After that, I edit my file adding some text and I click on Zoho Writer's button save.
saving glitch for uneven times
Every 1st, 3rd, 5th etc time I open the file it wouldn't save. There message Saving.... appears and stays there indefinitely. the call never reach my server (because I log each call) But every 2nd, 4th etc it is fine This issue is only for sheet. Exportwriter is Ok each time I am wondering does it have something to do with zoho load balancing and power off during the current storm. It just appeared today. Any ideas? thanks
Can't see notify owner checkbox
I've just created a new web-a-lead form for my website, but in the configuration option I can't find the notify owner checkbox, as reported here http://crmkbase.zoho.com/while-creating-a-web-form-can-i-edit-the-notification-email-that-is-sent-to-the-record-owner,
Can't make a checkbox mandatory in web form
I've placed a web-a-lead form on my web site, but I can't check if a checkbox is being checked or not. I need this checkbox to be mandatory. How can i achieve that?
Zoho Campaign: Edit Contact: Grey Screen
We have a campaign that a colleague set up. I've been adding existing contacts to it without a problem. When I go to the campaign and try to edit one of the associated contacts (by clicking the edit link) The dialog box appears but it, and the whole window are dark grey'd out. It I hit the browser back page button, my previous pate is grey and any other Zoho pages I try to display. I've gotten this in Safari and Firefox. Babs
Lookup Field Gives Account Name Not Account Number
I created a lookup field for Account Number on the potentials form that isn't working. When I select Account Name it gives me the list of account names from which I select the one I want. When I select Contact Name, it shows me only the contacts for that selected account name. So far, so good. When I select Account Number from my created look up it shows me the account name list again, I see the account number, which is not selectable. Only the account name is, and when I click on the name, it inserts
Mail forwarding to "myemail@domain.com" has been disabled for your account
Aside from the error I stated above I also get "Your Mail Outgoing blocked. Reason :Daily Mail Bounce Count Exceeds Limit [ Bounce count=5 ] ". Please help. Thank you!
[IMPORTANT] Notes field not refreshing.
Hi, When I update the contents of a notes field (on say 'submit' action), the updated content won't render on the display. The case for worry is that the same feature works on another account but not the one where I want it to. Attached is a Form Definition if anyone feels kind enough to try and report the behavior in their account. Many thanks, Varun.
Themes - problems with default theme selected.
I have created my own theme that removes the "Can't read or see images?..." header and left-justifies my emails so they DON'T go down the centre of the page. I have discovered the following:- If I create a new campaign from scratch, my theme works fine. If I clone a campaign, it reverts to the default Zoho theme - BUG! Even though the theme is changed in the newly-cloned campaign, it still uses the Zoho default - BUG! Subsequent chain campaigns however, use the correct default campaign. Weird. If
Moving Tabs in a Spreadsheet
I am trying to move a tab on a spreadsheet. Every time I move it and then close and reopen the spreadsheet the tab is back to its original position. Why won't it move?
Zoho Creator accoun has been blocked
Hi I am trying to sign up to Zoho Creator but havent been able to log in even thoug I am currently usinz Zoho reports, can you help me please.
Set Column width in new application builder
I have switched to the New Application Builder and want to set column widths for a view. The problem is that there is no option to set the column width. If I want to, I have to temporarily switch back to the old builder or edit the Definition. Can you please include an option to set column width in the New Builder?
Job Closed
Event though the job is unpublished, I am still receiving candidate's resume's from job portals.
Problems in user creation
Hi There! I was trying to assign a ZOHO CRM user account to one of my peers and although the user is created it's not liked to the organization data. She is running an empty instance of zoho crm. The steps I did were: 1. Trying to assign a new user in zoho administrator console 2. System answer: This Email address is already taken. Specify a different Email address for the user. This is odd because I have never add that user before. Moreover it's not listed neither in active, inactive or uncofirmed
Bulk update: missing columns
I want to bulk upload the SITE view at https://creator.zoho.com/essistmgmt/assets/#View:SITES_View I am missing the CONNECTWISE REF column from the dropdown to update. Can you please investigate? Note, The application has shared access.
Zoho Chat - group member doesn't get any notifications
Hello, I'm the chat administrator for my library's Research department. We use Zoho Chat to assist our students. We created an administrative account and added all the Research librarians to a group under that account; then they each sign in with their own individual login credentials. We started using Chat this way in July 2012 and it's worked well for the most part. However, recently one of the group members stopped receiving any type of notification - no popup, sound, anything. Also, others who
Mail Blocked
Hi my email is blocked could you unblock it for me please. My address is damalee.davidson@@nucsja.com
link "#Form:formTest" in a view perma
Hello all, I have a page with a link like this <a href='#Form:formDummy?zc_LoadIn=dialog'>Test link</a> This works when the url page is normal (https://creator.zoho.com/xxxx/yyyy/#View:pageDummy), but when i try to use this link in a view-perma (https://creator.zoho.com/xxxx/yyyy/view-perma/pageDummy) doesn't works. Why? Any idea?
Access Skype from Zoho CRM
I can´t access Skype from Zoho CRM. I'm using Google Chrome on Windows 8 - is there a known problem or is it a local setting to be done?
Old URL does not work
Dear Zoho Sheet Team I notice that all URLs have been changed, but the old ones generally are still working. There is an exception in my Folder entitled "Wild Flowers" regarding each of the 158 pages. The old URLs on the yellow buttons "Next", "Previous" etc work ok, but clicking "Index A - Z" gives an error message. I have to edit the URL to the new one and then it works. I have done this on the first 7 records. Before I carry out this task, can you easily rectify this and save me a lot of boring
Problems with "parent window" openUrl function
I have my Zoho application embedded in my website. Today I just noticed that many of our application's buttons aren't working. They all use the parent window parameter in order to refresh the iframe its embedded in (I have a website with my zoho application embedded in an iframe. Some zoho applications views has iframes embedded so I use 'parent window' to refresh just the main zoho application iframe). I wanted to ask if there has been any recent changes (implementation wise?) to the openUrl
Cannot download new emails in inbox on iOS
Starting yesterday, new emails no longer appear in my inbox on my iPhone or iPad. I can navigate to other folders (sent, trash, spam, etc.) and download messages from there. I can also access new messages in my inbox with Apple Mail on the desktop or Zoho web mail. However, when I open my inbox on an iOS device, I briefly see "Downloading 1 of X", where X is the number of new messages in my inbox, but nothing is ever downloaded. I don't have this problem with any of my other email accounts on the
Can't get events to display or created events to save
I've been having problems all day getting my calendar to display events properly ... they just don't show up at all or only for the current week. When I try to create a new event for a future week, I get a "loading" message but nothing happens.
Can't access account's contacts mails - error message appears
Invalid access crm.module not supported integration
Using pop account to send mails (SMTP not working)
Hello, I use Zoho to send mails from my own domain. Now I have added my pop account to send mails from my private adress and use one inbox. Receiving mails going well. If I want to send an e-mail trough the smtp server of my provider (Ziggo, Netherlands) I get an error. . I get the message "if you use port 587 you need to login" (not the exact message, translated from Dutch). I am sure I logged in with the correct username and password. If I use zoho smtp, I get the email from mymail@home.nl behalf
Online payment form shows two fields for state
Using Braintree for online payment. Online payment form shows two different required fields for "State". One is a pick field, the other text. Both are required. This will irritate customers to enter state twice.
Zoho books - unable to export pdf
I'm trying to print out invoices for customers but keep getting error message and no readable pdf. We can't email invoices either. Thanks
Zoho reports are very slow
Hi, My reports are loading exceptionally slowly the past few days. Any idea if anything is wrong? Most reports are based on about 1.5 years of data, spanning about 4.8 Million rows. Is the size of the data set slowing down the reports or is there something else wrong? Thanks, Stuti
Migrate contacts from zoho books to zoho crm
We am zoho books users. We want to use crm, we want sync contact from zoho books to zoho crm. We followed your guide https://www.zoho.com/crm/help/zoho-invoice/ already but failed at the step to find "Apps & Add-ons" button in zoho crm (see .jpg attachment). Could you guide us a SIMPLE + CLEARER WAY, PREFERABLY PRINT-SCREEN STEP-BY-STEP to help us finish this process?
Where did the Search function and Access to Workspace go when attaching Zoho Docs to an email
My organization keeps all doc on Zoho Docs Workspace and now I cannot access Workspace when attaching a document in my Zoho Mail. BIG PROBLEM! Thank you for a solution Nolan
Access denied to my email
Hello, I just returned from vacation and trying to connect to the messaging here is the message that appears and I can not access my emails. Can someone help me directly or repair? Thank you for your help The Server could not be connected. Check whether the Server is available to connect in the given name and port number.
After Alter Quot template the result in PDF get messed up
I made changes to my Quot template, minor move of field into different location. After save the export to PDF got the wrong results and preventing me from get quotation from the system. Here is the HTML code used in the template. Start Code Here <table border="0" cellspacing="0" cellpadding="0" width="100%" style="background:#fff;padding:2px;"><tbody><tr><td><table border="0" cellspacing="0" cellpadding="0" width="100%" style="border-left:1px solid #dadada;border-right:4px solid #dadada;border-top:1px
Can you unblock my account?
If I just waited until tomorrow, would it unblock automatically?
Unable to save task when using the small popup box at account tab (account detail)
Whenever I try to create a new task (actvity) for an account through the Account details, a small popup appears. When I enter the variables of the new task in this popup and click "save", the popup disappears, but nothing happens. So no task for the account is created. Right now we are using a workaround, by enterring a new task through the Activity tab and assigning it to the contact person of the Account. Could you please help me out on this issue?
Refund!
This is now the 3rd e-mail in 5 days. I have also left 2 voicemails! Why does no one respond? I signed up for the pro package with the 15 day guarantee. I am beyond dissatisfied and would like a full refund as soon as possible. This lack of correspondence is he exact reason why I need a refund! - Jacob JacobNStuart@aol.com
Owner Mapping Does Not Work When Importing from Excel/CSV
I have been uploading accounts and contacts from either Excel or CSV files. Everything is mapped properly. The account (or contact) owners are active and their names in the Excel or CSV files are spelled exactly the same as they are in Zoho. When I upload the files, it does not load the account or contact owner in the files. Everything reverts to me, which takes additional time to mass update. It looks like it should work, but doesn't and I would like to eliminate this step. I believe there is a
Reports disappearing
I can't seem to find reports that I created earlier. Can you please investigate what has happened to the following reports? https://creator.zoho.com/essistmgmt/assets/report-embed/TELCO_SERVICE_ORDERS_BY_STATUS/ https://creator.zoho.com/essistmgmt/assets/report-embed/TELCO_SERVICE_ORDERS_BY_USER/ https://creator.zoho.com/essistmgmt/assets/report-embed/MONTHLY_TELCO_SERVICE_ORDERS_BY_SERVICE_TYPE/ When I try to view the links, I get the following error message There is no such view in Zoho Creator
XML Documentation has missing information - 'Page not Found'
Whilst the discussion forums are a great source of knowledge, many of us rely on the on-line documentation. The documentation I require is relating to XPATH and loading XML into ZOHO, but vital images are missing. The page in question is : https://www.zoho.com/creator/help/script/execute-xml.html I count 6 images 'not available' which is like trying to follow a recipe with pages missing from the book....! An example of one missing image : https://www.zoho.com/creator/help/images/xml-execute-ui.JPG
First Name field is showing title/salutation drop-down list
I am attempting to customise Zoho CRM fields and field layout. At present the "First Name" field is showing the list of title options (Mr, Mrs, Ms, Dr, etc.) instead of appearing as a standard text field. I can see no way of editing this. Any ideas?
Subform code not generating properly
Subform code does not appear to be generating properly when I try and edit the code. Form https://creator.zoho.com/essistmgmt/form/1713/scriptbuilder/# Subform: INITIAL_SERVICES_AGREEMENT Note, the green circle is active for PRODUCT_SERVICE_ID field but when I try and view the code, the code editor is blank. The behaviour is inconsistent since some fields show code and others don't. Other fields that show a green circle but display empty code are MANUFACTURER_ID, SUB_SELL_MRC, SUB_SELL_NRC, etc Although
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