Cosmetic Bug on Execute Script for Lists
Please note that the execute script dialogue shows: when in actuality it should read "value1,value2,value3" (no spaces) John M. Whitney
Ampersand and Aggregate Records Issue
Using Chrome or IE and the script editor, I have found that && statements in the aggregate record function get converted to "&&" as show below. John M. Whitney
Lost Data Cases
We seem to have lost over 100 records in CRM cases. One major customer had over 1 page of cases and now there are only 2 cases remaining. We have reviewed the audit file and there are no cases listed in the audit log. This is scary. Please advise
OpenUrl is no more executed in custom actions from the views which are embedded using div tag
OpenUrl is no more executed in custom actions from the views which are embedded using div tag. This is an issue in both views versions, the actual one in creator.zoho.com and the enhanced one. I've tested with the latest Chrome and Firefox versions. I hope that this will be quickly fixed. Regards, George
List of bugs in new CRM filters etc.
Hi there, While training my staff this week, we found numerous issues, which I think are bugs. 1. When creating a filter on any tab, with the headers, if I open a record, and then click the little arrow to return to the filter, I am instead returned to an unfiltered list. So all the work I spend on creating a filter is lost. This is a big usability issue. What is the point of creating a filter if it is not at least remembered while viewing details of records. 2. Likewise, you provide arrows on
API - Logout is not working
I am seeing 'active sessions' even after issuing logout call. Following are the results of my logout call. # #Mon Jan 09 04:33:26 PST 2012 RESULT=TRUE I am using CURL to make a. login b. do some action c. logout. But I am seeing the active sessions even after logout. This is leading to maximum concurrent connection problem after a limit. I cannot reuse session as I am writing a stateless application.
Email Printing - text too large
All of a sudden, when I print my zoho emails, the text is HUGE (about 10 times normal). I have rebooted my computer and the printer. No settings have been recently changed that I am aware of. Please advise.
Can't highlight text within a Task Field for copy/paste, etc.
Tried in IE and FFX. Tried to select text using mouse as well as keyboard shortcuts. Why?
IE9 Security warning
I have a webview embedded on a website. It is working exactly as expected in Chrome and FF. Unfortunately, in IE9, it is prompting a security warning. It is also refusing to download all content without the user agreeing to download "unsecure" information. This is a huge issue! It is imperative that the use of Zoho is transparent to the user. If they get prompted about a security issue, a lot of users are likely to go away. How do I prevent this from happening? Please don't tell me to change my
Date Format Incorrect in Mail
Hi, I moved over from Gmail to Zoho and so far it has been a good experience except for one thing. The date format in mail persists as the US format i.e mm/dd/yyyy instead of the European (and most of the rest of the world) format of dd/mm/yyyy. I have seen other posts relating to this going way back and it still is not fixed. I have had my settings from day one set to GMT+12 (New Zealand) and the date format set to dd/mm/yyyy and no matter how many times I try it always remains as mm/dd/yyyy. If
Can't create Applications on Workspaces
I would like to report this problem, the strange thing is that with one workspace I can keep creating Apps, but not with some other, account admins said nothing is changed...
Tasks > Notes > Associate Document : window too small
Hello, When associating a document with a task, one is given a quite small window in which to choose the files - and our file names are quite long, which means I can't see which file I'm associating. There is a lot of space to the right in which to expand, however:
Income showing Sales that do not exsist
Hi in my dashboard it is showing a -income amount. When I click on that is shows a report that has -3348.12 in Sales, supposedly this is an opening balance but when I go into the opening balances it is zero. How do I clear this amount
Customer details are not available for imported invoices.
Recently I have imported invoices from another platform, updated customers details, added address, contact details etc. and found that all imported invoices does not have any billing information from company details. It is look like, invoices are detached from customer record, I don't know is it bug or feature, but it doesn't seems right to me. By updating customer details I'm expecting that all related records would use same details as it reference, updating records manually each time I change something
views, hidden columns and Marketplace demo
Hi Forum, Recently I tried to upload an application that I developed to Marketplace. One of the problems I discovered is that views are not displayed as configured in my application originally. For example, many of my views have images displayed. In order to display an image properly in a view it is necessary to have both the field that contains the image name and location as well as the formula field that renders and displays the image. Of course I don't want the image name and location field
Can't upload pdf
I can't upload pdf files. It says taking too long...
'status' criteria not displaying in my views
Hi there, Most of my views work on the 'status' of an order but for some reason this criteria is showing up blank this morning in my views. The status is still correct in each of the individual tasks but the column is blank under 'status' in my views. This means I cannot track my current orders as the filter criteria also doesn't seem to be able to see what is completed and what is not! How do I fix this - it seems like a bug but is more than likely something I have done. Kind Regards, Orla
Duplicate Error
I cant get one of my applications to duplicate. There are no error messages to show you.. Can anyone help me to sort this out ??
iframe snippet embed issue
Hi We have 4 separate applications which have worked perfectly for several months. The applications are exposed within an iframe with form and view snippets. Suddenly all 4 applications come up with the following error message. Error details: Error occured while executing on user input script. Unable to update variable Error occured. An email has been sent to support with snippet details and access to one of the applications concerned. The applications are currently unusable. The coding has not
INT does not round negative numbers down
I'm trying out Zoho to see if I can use it as a replacement for Google Docs. In trying to use the INT function to round all numbers down; it is rounding negative numbers up. The example shown in the documentation: https://sheet.zoho.com/functions#INT does not work. (It rounds -1.3 to -1 instead of -2.) This is breaking compatibility with another spreadsheet I'm trying to migrate over. Thanks!
displays negative
When a field is in euro and include decimal places, displays negative
Issue with zoho.loginuserid == null in Formula field ?
Hi, I need to use zoho.loginuserid in a formula field, but <Expression 2> is not used at all. For example : if((zoho.loginuserid == null),"not logged","<a href='MyLink'>logged</a>") This is used in a public view, when we "sign in" the value doesn't switch to "logged"). Any ideas please ? Thanks.
Sorting Mal by From and by Subject
What happened? I used to be able to sort by these two fields and now I cannot. This is a very important feature to me as I have a ton of e-mail to sort through on a daily basis. How can you have taken this important feature out? Am I missing something, is there a different way to do this now and I am just unaware? It was great to be able to click on the word "From" or "Subject" and get my results quickly. This was one of the features that sold me on this mail product. With Google Mail I had
Application layout rendering issues in Zoho Creator
One of my clients is facing issues in rendering of the layout for a Zoho Creator application, with the views getting nested somehow on his browser. I have given below the screen-capture of the application screens below. On wide-screens.. On iPhone : Personally from my account and from another, I do not face issues when testing the app from wide-screen devices. Kindly let me know why this might happen when my client accesses the app and how to avoid it. Thanks & Regards, Z.App.Maker
Export Excel Date Format Issue
Hi, I have some tables created on Zoho. When I Export the tables to Excel format, all columns of Date have an issue. (The date displayed on Zoho Screen is correct but the exported one is wrong). Ex: Date: 26/10/2011 (dd/MM/yyyy) is exported as 10/03/2013 . Can you help me ? Its very urgent. Thanks, Delio Tomaz
urgent. need pop3 allowance for my mail
Hi! i'm trying to access my zoho mail through an other provider and they are telling me that pop 3 is blocked. I need urgently your help since is for work purpose. allowance for my account is needed. thnx
help pop 3 permission
i need urgently acces for pop3 emails. could you please allow such procedure in my new account with you. thnx since is my job, i would request a prompt action. permission is requested
No way to link Contacts and Invoices on reports
No way to link Contacts and Invoices. I get a message : The report you are trying to access is not available. Following could be the reasons: - You do not have permissions to access this report. - The report could have been deleted from Zoho CRM. I have admin privilege.
contains() function inconsistencies - case sensitive in some cases, not in others
Hi, There are two other threads discussing this situation but I am not seeing any responses from Zoho support so I am consolidating these discussions here. My original post generated this thread and led us to include this other thread in our discussion. With some thorough testing Gaev discovered that, "Looks like .contains("xxx") is NOT Case Sensitive when applied to Collections ... otherwise it IS !!! Please respond to this. Thanks again for your excellent support. John
contains function is case sensitive despite documentation stating otherwise
On this help page:https://help.creator.zoho.com/Built-in-Functions.html ...the following is stated: A function is a set of code, that takes a finite number of input and optionally returns a value. None of these functions are case-sensitive. However, it turns out that the "contains" function is actually case sensitive. This caused me to waste a lot of time debugging the wrong parts of my scripts over the past few days! Anton
No way to install/uninstall word plugin
No way to test this module, still have error message whaen connecting word. An error has occured in the script on this page line 25 char 904 Error expected ')' code 0 url www.zoho.com AND no way to uninstall the module either. an installation support fil _IsUser.dll could not be installed acces is denied
Application while job stauts is "filled"
Candidates can still apply to jobs although it is unpublished and its status changed to "filled" I always want to publish the application form from the embed link and I never want to publish on corp-corp.com. After a certain time I need to close the job opening and unpublish it as well as mark it as filled. Zoho recruit used to display a message that says this hob announcement is not available when some one tries to access the application form embed link. Now anyone can still apply to any job while
pop3 / cert problems
Can't access my mails over pop3. Here is thebat (voyager 4.1.11.1) log: 12/27/2011, 10:05:16: FETCH - receiving mail messages 12/27/2011, 10:05:17: FETCH - Initiating TLS handshake 12/27/2011, 10:05:19: FETCH - Certificate S/N: 40F93AAF9C695A16AE1AD5E91A22AE80, algorithm: RSA (2048 bits), issued from 9/12/2011 to 11/10/2013 11:59:59 PM, for 1 host(s): *.zoho.com. 12/27/2011, 10:05:19: FETCH - Owner: IN, Tamil Nadu, Chennai, ZOHO Corporation Private Limited, ZOHO, *.zoho.com. 12/27/2011, 10:05:19:
Problem when converting Leads......CRM is leaving the original Lead.....
We have been having an intermitant problem when coverting leads........ The conversion works fine but leaves the original lead. It isn't happening all the time but all of my sales guy's have reported it over the last few days...... Please contact me....... Chris
Accounts owned by deactivated users
I have many accounts and contacts owned by deactivated users. How can I use reports or views to find those groups and change them? When I go to a report or view to edit or customize it, under advanced filters I can use for example; Account Owner is and in the pop-up "Change Owner" list there is a pick list that is grayed out that says Showing: Active Users. How can we have access to change that to show deactivated users? I need to be able to search on these lists and change ownership of the accounts
Error in a Custom Formula Column
I have an error in a custom formula column. I have a VERY simple formula in a custom column. Here is the formula: "Column Name"* .15 All I am tryting to accomplish is to multiply in order to get a % of another column. But it only works on some of the entries like in the image below: You can see that for some of the rows are blank and for no apparent reason. I was told when I contacted support about the issue that all I have to do is add a ZERO before the decimal in the formula. So I did that.
Help -- my CRM module disappeared!
I started a CRM account a few days ago and uploaded all of my contacts. I logged in this afternoon and Zoho said I had no CRM account at all. What happened? -Joe Jordan
New mail accounts unable to receive emails
I setup my email with Zoho on yesterday. Configured it with my domain address theempowerinsource.org. I am able to send emails but am unable to receive emails. I have tried to send from my yahoo account and another email provider and immediately get an unable to send error message. Please help! This email will be very important to my organization in the near future and I do need to be able to receive emails.
Zoho Spreadsheets Crashing
We are using Internet Explorer Version 8 on both a lap top and a desktop computer. These were the two that crashed when we tried to make changes to the Zoho Spreadsheet. We updated the browser a few weeks ago thinking this might be the issue. But it is still crashing. What do we do to prevent this from happening? Thank you! Jeremy
Importing contacts
Hi, I am trying to import contacts from an .xls file but all I see is a progress bar. Can someone let me know what could be wrong? Dhruv
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