Passwords scrambled with ascii
Hello, I have used Vault successfully for many years, but the last 2 days, all my passwords in the vault are scrambled and showing ascii characters instead of the passwords, so I cant login to any sites! I have tried Chrome, Firefox, and Android and all
WANTED Recalculation of Formulas on single-field EDIT
One mayor deficiency in Zoho is the lacking ability to re-calculate formulas constantly, as it does an application such as Excel. The argument given by Zoho is that this is a limitation by design, as the system takes a performance hit. One may understand
Sharing Vault Password with third party: Invalid input message entered
Attempting to share a password on Vault with an external contractor, and getting an error that says the message I entered is invalid. What constitutes a valid input message?
Site de carreiras e formulário de inscrição do candidato
Criamos um novo formulário para inscrição dos candidatos, conforme o sistema de recrutamento para a funcionalidade e estamos com problemas para ativar-lo. Levei o caso para o Zoho Brasil que passou para o Zoho Índia, o Zoho Índia passou para o Zoho
Subtract two dates
Hello! I have a doubt about something that I am not achieving. I have a report with 2 dates. Is it possible to get the difference between them? In the Reports module or in Analysis. I used the comparison options, but I couldn't get the result of subtracting
How to change the Zoho Desk App notification sound?
I can't find a way to change the notification sound for push notifications from Zoho Desk app. This is not Zoho Mail. Please advise . . .
trying to figure out how to add telephone scripts for my sales team
does anyone know how to add telephone scripts so they can be easily accessed by the sales team.. and really if necessary for customer service for inbound calls.. as an example how to deal with customer with xyz issue? Thank you Bill
Connect Manuals template
When I make a template of an article in a manual in Connect, the template only appears in my list. Is it possible to create templates that everybody can use?
Historical data - to remain unchanged
Hi I have created comparison funnle charts to show different stages of my B2B sales pipeline. Th charts are based on
Add more values to database variable
Hi, Is there way to add multiple values, perhaps separated by comma in the variable value that is associated to an email address. I understand the work around would be to create a new map value pointing to the same email address. But that would be a bit tedious. Say we have John Doe who can view reports for West and East region. I am assuming currently we have to add two map values. This is not too hard if you just had two map values. What happens if you had 100 product categories and need to may
Collapse groups in a summary view?
How do you collapse group rows in a summary view? Or to collapse a section in a pivot view? Is there anything like a tree control? This would seem like basic functionality for display of grouped data. For example, suppose I have a pivot view with a summary
Date filter
Hello, Our fiscal year is starting in september. I created a chart with filter to start in Y2023 and that it should be possible during the year to see chart results per Month in the new fiscal year. However when I create a dashboard with that chart, it
Ability to Whitelist Domains That Can Load External Images
I wish there were an option to whitelist certain domains so they can bypass the "Load External Images: Ask Me" option. Ideally, it would be great when reading an email with blocked images, if you could click a link to "Display Images and Whitelist Sender".
Have a text field i need to update from another module
I have an accounts module wit some fields I need to interact with. Carrier Name which is a lookup of a module called "Vendors" Zone which is a lookup of a module called "Carrier Rate" Expected Tonnage which is a pick list ZonaChargeRate which is a single
Zoho Desk integration - information about time entries whether they have already been invoiced
Hello, we use zoho desk with the zoho books add-on. Thus, the time entries that are marked as billable ("isBillable": true) can be charged with zoho books. Using the Desk API, I can access the information of the time entry I need, so it's definitely
Zoho Social now supports TikTok, Instagram Stories and Reels, and YouTube Shorts
Hey everyone, We are excited to inform you that Zoho Social now allows you to publish on TikTok! We've also updated it to let you create Instagram Stories and Reels, as well as YouTube Shorts. Here's a brief about the updates. Publishing on TikTok Connect
Tip of the week 97 - 3 fonts to use in your email templates
Fonts in email templates have a very tricky role. They need to be expressive and clear but not to the extent of taking the limelight off the CTA button. They play an important role in conveying your message while staying true to the brand design and values.
Creating a filterable table for a Responsibility assignment matrix
Hello, I'd like to create a filterable table showing who is responsible for a specific task in the organization. I imagine the following columns: - employee name - employee task - substitute (the person who will substitute that person on that task if
Alternatives to zoho phone
Hi I have recently switched from a German telephone flat rate to zoho phone. The cost has increased 3x from less than 25 EUR/per user / month to about 75 EURs without changing the volume. Does anyone know a better / cheaper solution? Has anyone experience
Can I reuse a group booking?
Or do I have to create a new group booking every time I want to do a series?
Collect participant emails separately from responses
Hi, I'm designing a survey for feedback from team members and I want the survey to be anonymous, but also want to do a raffle for respondents to incentivize participation. Is there a way to collect their emails without tying it to the rest of their
One of the customer is getting Insufficient privileges while trying to create a ticket through portal
Dear Team, One of the customer is getting Insufficient privileges while trying to create a ticket through portal. Others are able to create it. It is user specific. Please suggest how to resolve. User privilige error
How to set the size of image?
Hi, How can I change the size of the images which I have added to the pages? --Timo
Zoho Assist Self Client, help with connection
Hello everyone! I'm writing this post because I need help with connecting to zoho assist api. I made a Self Client and I can't figure out what to do next. My questions are: 1. Can I use Postman to test zoho assist api? 2. In the tab "Generate Code" in
Unearned Revenue unmatched list
Hi how can i get the unmatched statement in unearned revenue.....
How to create Commission-Based Products?
Hi, I am running a marketplace website and I am trying to setup commission-based products, I have : Commission on each sale "with a minimum amount X% but the minimum is $Y" Fixed amount commission on some sales "$X For each" Joining Fees "One time" Monthly
Customized attachments in Zoho Campaign
Hi, need some help/guidance on the following. I need to send an email to +100 contacts in my database. All of them need to have a 'personal' pdf. ( So everybody has his/her own pdf ) What is the best way to do so? - Upload the pdf's in Zoho Docs, and
ACCOUNTID being "Truncated"
I am using ZOHO Reports in conjunction with ZOHO CRM. When I export the Events table to either and Excel or CSV file, the ACCOUNTID number gets truncated, or rather the last three digits get replaced by 0s in the Excel or CSV. I have attached an example with screen shots. In ZOHO, ACCOUNTID is an 18-digit field (e.g., 917037000000222130). When you exporting it either to Excel or CSV, you see 9.17037E+17 in the Excel/CSV column; when you look at the actual number in the field it is 917037000000222000.
Turning off "draft" mode in writter and sheets
Writer and Sheets have a "draft" mode that prevents the document from being shared with other people, even within the company. I can see how this would be useful, but really its just leading to many delays as user 1 wants user 2 to review his document, but it isn't visible in WorkDrive yet because User 1 always forgets to click "complete" or "ready". (another gripe is that the two apps use different verbiage to mean the same thing).
Is it possible to change the task layout to ticket layout
So we have multiple Ticket layouts, is it possible to assign a certain Task/Activity layout to a certain Ticket Layout?
Display the segment record count beside the segment name
It would be nice to see the number of records within a segment immediately near the segment name.
HTTP ERROR 500 when accessing portal
this happened while trying to access a portal from another user. there is no other description i can give because this is all the information i got from the server, no useful response body/message either.
Join Tables
Hello Dear Zoho Team, When I want to join two tables from the same source, I get this error that I uploaded in the attachment. It is very important that we join these two tables. How can we fix this problem ? Thank you in advance for your help. Kind
Get custom field from Customer attached to subscription?
Hi! I have a custom field handling emails void test_with_new_email_condition( Map invoice , Map organization , Map user ) { how can I get a custom field cf_faktura from (I have the customer_id, name, etc)
Fixed pricing per currency
Hi, is it possible to have varies currencies and also fixed pricing per product? Our base currency is US Dollars but our Euro, Pounds & Rands pricing cannot be linked to an exchange rate. They are custom for each product per currency/region. Is there
A/B Testing Idea #1: Place irresistible and clear CTA buttons
Are you wasting much of your time and effort A/B testing every single idea that pops into your head, yet you're not generating sufficient traffic to your website? Don't worry—we've got you. We'd like to introduce you to the A/B Testing Ideas learning
Add Incoterms fields to quote module
Hi there. I'm just starting out with Zoho, so please if these fields are hidden somewhere please feel free to disregard. For any quotation involving a product, it's common to have Incoterms identified on the quotation, typically these are agreed with
Spotlight series #9: Add-ons that enhance your slide decks
Hello everyone! The feature in the spotlight this month is "add-ons." The ultimate goal of any presentation is to ensure the audience retains the information presented to them. A visual presentation helps you achieve this easily. Information, when conveyed
Carnet de vacances - Nettoyez votre CRM
Bonjour à tous, Le temps est bon, le ciel est bleu : sans aucun doute les vacances sont de retour ! Vous allez pouvoir profiter de vos amis, de votre famille, des coups de soleil, des barbecues et ... des devoirs de vacances. Eh oui, profitez de cette
Bulk Update Desk Picklist via API call
We are using Zoho Desk for our ticketing and system and bill our time against external jobs that other departments in our company are working on. In the Zoho ticket the technicians currently enter the job or department information manually. While this
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