Adding a Logo in the email Signature
Dear VO Support, Is there any way to add the logo of our company in the email signature? From what I have seen you can only add text. Thank you very much
Customer Portal
Hello, I have a question about the customer portal, can you set it up so that users are able to see requests from other users at the same company? For example lets say I had company ABC books, could a customer portal user search all requests submitted from this company or just the ones they have submitted? Thanks, Darren
Customer Portal Sign Up
Hi, We've just started using the customer support portal and realised we don't actually know who anyone is who's signing up. When users sign up we need to know what company they are from and their phone number. Please can you add this as soon as possible. Thanks, Richard
Links in Desk Knowledge Base articles are too hard to see.
Hi, is it possible to make links stand out more in desk KB articles? They are impossible to see. In the first image below you'll see the link is too hard to see. However, the same article viewed from the salesIQ KB is easy to see. The same article is synced to salesIQ and it is easy to see the link because it is blue text. Thanks for your help, Troy
adding company domain to zoho desk
Dear all, i am new to zoho desk.can i add my company domain to zoho desk so if one of our client send me email to my company email address can i receive it and reply from zoho desk. i am using zoho desk free version hope you will understand it. thank you
Layout Based On A Pick List?
I am trying to use this to manage multiple client types. One of the client types is "Buyer" the other is "Seller" When I enter a new lead, I want to be able to select Buyer or Seller from a pick list, and based on that, display the corresponding layout. I also need to change the stages based on that pick-list as well. Can somebody point me in the right direction?
Include message when sending test email in Campaigns
Hi, It would be helpful to be able to include a message when sending a test email in the preview section of campaigns. I have to send a separate email to colleagues when sending a test. Any chance this would be considered? Thanks Regards, Jane
Cliq autoload at Startup (Windows OS)
I have Windows 10, and have downloaded the Cliq App from the store... but I can not get the App to automatically run in the background at startup... When I turn on my PC, Cliq does not automatically show up in my backgrond programs... I have to open Cliq for it to load in the background... can someone give me some direction or point me to how I can fix this. I do have a Cliq file called 'Update.exe' in my startup list... and it is enabled. Any ideas...?
Is it possible to quickly convert a lead to a contact without having to enter the details manually?
Is it possible to quickly convert a lead to a contact without having to enter the details manually?
Llenar tabla de llamas únicamente de un cliente es específico
Hola buenos días soy novato en ZoHo, alguien de aquí que hable español que me pueda apoyar con unas dudas que tengo con Creator y CRM. Lo que pasa es tengo un ejemplo de datos donde tengo clientes en un reporte, los importe de un documento de Excel que tengo y lo que estoy intentando hacer es traer las llamadas por clientes y no traer todos de juntos ya sea en un reporte o una página. Habrá alguien que me pueda apoyar o guiar un poco. Saludos y excelente día.
Confirm open of ticket responses
In Zoho CRM, under Accounts/Emails, Zoho will tell you if an email has been opened. I assume this is done with web beacons. Would you please consider adding the same functionality in Zoho Desk for ticket responses? A good place to put this would be under the Ticket history. Thanks!
Create a new pivot table from multiple tables
I really need help. I am stuck on this for a week and now I have a deadline. I have two tables say Table A and Table B. I created aggregate formula for both the tables. Now, i want to present them in a new pivot table. When I drag aggregates for both the tables. The data for Table B (or any 2nd data column) is repeated for all the months.
Schedule HTML PDF view
I have created a report based on a number of reports collated into a single HTML view. I would like to schedule the email of this report as a PDF. Creating a PDF of the HTML renders nothing, except for: Loading ... Loading View... Loading View... Loading View... So I can't even attach a PDF of the view to an email, so this would need to be fixed first.... It would be great to have the HTML pages included in the Report Schedule choices. It would allow for much greater customization and customized
SMTP for email with my own domain (Free)
Hi, i set up my domain with Zoho Mail, but i want to activate the SMPT settings (for use with Mailspring) but i dont have the SMTP option. Can u help me how to set up or i have to paid for get SMTP for my own domain? Thanks.
Forwarded emails not being sent
I sent this to support@zohomail.eu two days ago and have received no response. We have Zoho One and use Zoho mail with our own domain. One user is unable to forward email messages she receives from third parties to another user. These email messages disappear into the ether and do not appear in her Sent folder. Several days later she gets an email message saying the mail was not delivered. The forwarded messages were failing to be sent, and then several days worth of the Undelivered messages came
Why I can't add new users?
I already have 4 users but I can't find the arrow of the drop down box at the add users tab to add new users. Why is that so?
Line Chart Forecast
How should I go about creating a line chart of revenue with forecast based on my own numbers? I want to have the line look different where the forecast starts, is there any way to do that? Thank you.
Mails from no-reply@parastorage.com always go to my spam
I sent a mail to support, but didn't get a response. Maybe the response went to spam :) I configured my e-mail to whitelist parastorage.com and also to whitelist no-reply@parastorage.com, but it isn't helping. All mails from no-reply@parastorage.com go directly to spam
CAN I add text on header?
I can't add a text directly on the dear which wix can do it easily
web clipper full page option
Are there plans to add full page option on the web clipper? (I use Firefox) Evernote has an option to use a simple/reader clip mode or a full page option. Zoho Notebook's clipper doesn't have a full page option. And I don't want the link card, that's pointless IMHO. The whole point of clipping is to archive it, links go away, and I want what I'm clipping to save permanently and be searchable. Also the reason I want a full page option is for speed or missing content. I spend most of my time on
Question regarding the https://creator.zoho.com and https://app.zohocreator.com
Good Evening, As we know the applications which starts with https://creator.zoho.com/<zoho.adminuser>/<zoho.appname> redirects to https://app.zohocreator.com/<zoho.adminuser>/<zoho.appname> in the new ZC5. Can you please inform us for how long this redirection will be on air? Will you have it forever? Do we need to change these links (in openurls etc) in older applications which we have created using the older builders?
Zoho email system - help with existing group email
I have signed up for Zoho business email system, and the system is configured. I havent changed the MX servers yet, as I need to solve one thing before I can change the MX records to Zoho. I wanna go for the paid version for business email for my company and for Zoho Desk as well, but I need this working first.... Domain: frutify dot es I have created a group email called: hola at frutify dot es and it was succesfully created. Then i tried creating another group email called: info at frutify dot es but
Self Client setup does not accept required scope
I do the self client setup to get the grant token. I tried the following scopes but it throws an error: ZohoCRM.modules.ALL, Aaaserver.profile.READ from your self client webpage and the ajax call returns an html error page. Your doc says this scope is required but it does not accept it. The following DID work: ZohoCRM.modules.ALL, ZohoCRM.settings.ALL I got a grant token and made the call to get the access token and this return a successful json block as follows (I am xx-ing out the access and refresh
Email going to outlook spam
Hi, I recently setup my zoho email with my shopify store and i did a test email to my personal email addresses. I noticed the outlook emails are getting marked as spam, yahoo and gmail delivers fine. I did a search and realize it's a common problem with Zoho emails and it's really bothering me seeing as a lot of my customers still use the outlook/hotmail accounts. I've added all the required TXT settings but still the same issue. Can someone help me out with this please?
Paid account activation problem
Greetings, 1.5 day ago I bought paid license and still my account has no paid features. At least 5 mails was created and sent to support team but still no answer =( Anybody can help me and activate my account? Payment ID RPDS2000064300327
Lead Source Field - Add to list on the fly
It would sure be nice to add a new item to the Lead Source field on the fly rather than having to go into the setup and customization area every time.
WE ARE UNABLE TO SEND OR RECEIVE EMAILS FROM OUR ZOHO EMAIL ACCOUNTS FOR OUR COMPANY
We are SS Immigration Services, We subscribed to the email services provided/hosted by Zoho Corporation. From last few days we are unable to send and receive emails from/to our email accounts and there is an error message appears that "HOST NOT REACHABLE". If someone could provide us guidance regarding this issue! Regards Ayub SS Immigration Services
Forwarding eMails
Is there any reason why forwarding eMail icon is not available in ZOHO? I was watching a youtube video by 1pageZen and in it there was an instruction how to forward all eMails from Zoho to gMil. I want t do that because gMail have 15gb inbox size so I thought I can use them for my domain eMail. I created a zoho account just for the same purpose. There was no need for me to have an account on zoho unless it allowed me to forward domain eMails to gMail or outlook.com. by the way I'm on a free contract
Contact form broken
The form at https://www.zoho.eu/mail/contact.html is broken. When I hit the Submit button a broken page comes up showing Error found while adding the data... Please get back and rectify » [] 1 . Failed to add data. I have also tried to submit support requests by emailing Zoho support but my emails are ignored. We have Zoho One set up for two companies. Is there a way we can raise tickets in such a way that they are not totally ignored?
API Access
I am really buffled by the choice of OAuth2 for API access. How are we supposed to ingegrate it into an SSR application that can be deployed and redeployed, started and restarted hundreds of times in the course of its lifetime. Are we supposed to perform the manual steps every time to get the API going? What if there is no server-side storage - how do you deal with keeping track of all the grant and access tokens? Can you put together a full example that would clarify all these issues. Assume there
Zoho Drive - Map as network drive in windows.
Good afternoon friends. Could you help me with a question? We would like to map Zoho Drive as a network drive on our MS Windows. It's possible? Thank you very much Greetings.
Email Notification of the new Lead creation using App Trigger
Email Notification of the new Lead creation using App Trigger : You need to login your ZOHO Flow portal and follow below steps to send Email Notification on New Leads creation using App Trigger.
Sub Tasks is Here!!!
Hello Everyone, I take this opportunity to wish you a happy new year and inform you about the launch of the Subtasks feature, the most requested one, in Zoho Projects. A perfect beginning for the year 2012, Isn't it. Subtasks are a convenient way to organize projects and tasks that have multiple steps. Let us see how the Subtasks feature has improved the project management in Zoho Projects. Import MS Project file When a MS Project file is imported into Zoho Projects, the task & subtasks structure
Domain is already associated with some other account
Hi Team, I'm a new user and setting up my business mail with zoho. I have provided the existing domain shutterink.in but it throws the error with message "This domain is already associated with this account "a*****n@s*****"". This is my domain, which I have purchased and hosted on godaddy. I have never used zoho before and the ID "a*****n@s****"seems someone else ID. Please help me in this issue and suggest me the next steps. Thanks Sandeep
insert report in XML format into an external web service through a workflow, with API call
Hello! I need to know if someone has been able to insert a report in XML format, with a workflow in an external web service. And if they have succeeded, how have they done it? I have tried the map () function and I have not succeeded, I get an error due to URL extension since it exceeds 2048 characters I have also tried doing an addition of variables <URL> + <XML> And I get the same result as in the previous paragraph When trying to perform with the Postman it indicates the same error But if I enter
List report grouping redesign suggestion
I find using multiple grouping in list report to be quite confusing. Having the first group label been repeated prior to each subgroup is very repetitive and not as readable as it could be. Here is a suggestion. Its a simple hack, but it put emphasis on the subgroups which makes the whole thing easier to read. Looking forward to your feedback. B.
Process of Creator App & Form creations
Process of Creator App & Form creations : The ZOHO Creator is a cloud software to create custom applications. A Form is the component of ZOHO Creator App. It used to collect and store data and enables your users to enter data into your app. First, Login in your Creator App portal and follow below steps...
need to create a search form from the application i made
i need to create a search form from a uploaded data so that user can search from a unique value suppose admission no pls help
Not receiving emails
Not receiving some emails for this account. Some email come though fine others aren't coming though at all Any help with this would be greatly appreciated.
Can we give user access to one help center en not the others ?
Hello, Concerning Help Centers and user access : there is any possibility to separate users rights ? In my company, we manage many help centers (1 help center = 1 company). When I create user and I given "final user" rights to this user and so to be abble to loggin into his help center... I can't say "this user can loggin to this help center an not the others". Today, my final users can acccess to all my help center. Thanks,
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