incoming mail problem
Hello We are not receiving incoming mails for the domain www.gyaansol.co.in please check and let us know regards mvn
Undelivered Mail Returned to Sender
Hi, one of my user is unable to send messages. He is getting message he cannot send.This is too much annoying to get this messages everyday. For better understanding see bellow This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. invoices@suisat.com, ERROR_CODE :550, ERROR_CODE :permanent failure for one or more recipients (marc-antoine.baumgartner@suisat.com:blocked,nikola.milasevic@suisat.com:blocked,technical@suisat.com:blocked,invoices...)
Zoho Mail + Godaddy + Other Hosting
I have spent much time to integrate my Godaddy domain manager with Zoho Mail. I need to use Zoho Mail because my hosting mail service sucks. I have good experience integrate my domain with Zoho Mail when I used Domain.com. But Godaddy is a big trouble. I need some helps. Here is the situation: 1. My domain is Arkademi.com. Domain registrar is Godaddy and hosting is Rumahweb.com. 2. I have successfully verified my domain on Zoho Mail. Here is the screenshot. 3. I can't setup MX record on Godaddy DNS
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
I have removed all of my emails in all of my email folders. Still unable to sent an email. Can you please unblock my account? thanks. Ted@peteprops.net
ZOHO CRM MOBILE APP - Call Tracking Recording & Custom Moduels & Working offline
Now that Zoho has spent some serious time and money on the Phone Bridge system which is great for recording and tracking calls on a desktop PC, they completely dropped the ball by not adding this feature to the mobile app. 50% or more users use their cell phones instead of sitting at their desks. This system already exists in your framework yet you refuse to add it to the cell phone app? I would like to have all my outbound calls tracked/recorded using the twilio phone bridge and the incoming
Emoji - Japanese emoticons
Hi, the "emojis" or Japanese emoticons are really cool. Gmail added them via Google Labs. Please read this wikipedia article, follow related links for more information and consider including them in Zoho Mail: http://en.wikipedia.org/wiki/Emoji There are only a few emoticons in Zoho Mail... Thank you.
Encryption Error Zoho/Outlook 2016
Since approximately 9am on Friday 11/17/17, Zoho and Outlook 2016 no longer sync. I cannot receive or send emails through Outlook. I keep receiving encryption errors stating that Outlook cannot synchronize, that there is an encryption problem, and SMTP problem, etc. My IT support has investigated every possibility on our end to no avail. I am sure this is a Zoho problem and not an Xfinity/Comcast problem because 1) Internet service is working throughout my home on other devices and 2) Another email
553 Relaying Disallowed from NodeBB install
Hello, I am having some difficulty with receiving a relay disallowed when trying to send email with Zoho mail through smtp on NodeBB. Other posts seem to suggest that it's something that the moderation/administration needs to enable for my account? The emails are attempting to be sent from a subdomain, forums.sircles.com. Interestingly enough, I don't seem to receive this error when using the same protocol information from a Node app running on the same server.
I can't receive any emails
Hi, I have just successfully set up Zoho Mail using my own URL almabia.ae I can send out emails, but cant receive any emails: They bounce back, with the error message: 550 No Such User Here Recipient address: info@almabia.ae Thanks in advance Sabbir
Problem accessing my account linked to google
Problem accessing my account linked to google
Admin account / Account is inactive
dear sir our admin account is inactive please help email id - admin@jjmcoe.org please help
Using Outlook or Apple Mail as Clients
I have set up a new free account. I have gone in and enabled IMAP for the account and tried to set up both Outlook (Office 365, on Mac) and Apple Mail, following instructions. The only "variable" part is whether incoming should be imap.zoho.com or imappro.zoho.com .... I have tried both but neither seems to work The email account itself is working as I can send to and from it on web browser Any thoughts as to what I may not have done correctly .. or to check ?
Telephony Integration
In May at Zoholics I attended a seminar titled: Zoho Telephony Platform: Jive. I don't see the Jive options in Zoho Desk. How is that integration set up?
Bots / Suspicious / Fake / Spam visitors
We have a lot of visitors having this behavior: They come and quit more than 100 times. No doubt they are bots. We have already blocked the IPs with the .htaccess and they are always coming back. Any advice to get rid of them? They are ruining our stats.
Track visitors but disable chat on website
Hi, I have set up tracking on a website but don't want to have the chat possibility. In the forum I found a script to disable but it doesn't seem to work in Google Tag manager. I have tried two different scripts and a combination: <script type="text/javascript"> var $zoho=$zoho || {};$zoho.salesiq = $zoho.salesiq || {widgetcode:"f7262e2e9abb4359c02f2baf0c67945e208aa18c46593042ef2ace13fad44d5e", values:{},ready:function(){}};var d=document;s=d.createElement("script");s.type="text/javascript";s.id="zsiqscript";s.defer=true;s.src="https://salesiq.zoho.eu/widget";t=d.getElementsByTagName("script")[0];t.parentNode.insertBefore(s,t);
High of the LiveChat window
Hello! We need have the LiveChat window higher. Our operators write often longer text and only 2 rows are too little for their work. Can we set more rows in this window / make the window higher? Thanks!
Sales IQ chat is not working
Hi, I am using zoho sales IQ for adding chat feature in my android application. The sales IQ chat icon is working good for some time nicely. But I dont know why it suddenly disappears, I have waited for long time and in the mean while I have compiled my application various time for verification and also I have done checking after re-installing the app in the device. Please help me to get rid of this issue.... Thanks!
How do I populate radio field choices in code that have a fixed list of options in the field definition,
I'm new to Zoho, only started working on it this week, but not new to application development for business after working for many years in Lotus Domino. Anyway I am developing some new forms and can't find a way to populate the options for radio fields and selection fields in code rather than using a hard coded list. Any help you can give will be greatly appreciated as I can't find examples anywhere so far to show me how to do this.
Change from email (alias email address)
Hello, We registered a new domain companydomain.com and we are currently using aliased emails temporarily, so a few users have gmails and the registered domain allows forwarding the emails to their gmails respectively. We'd like to setup Zoho desk From Address to also use companydomain.com domain, but when clicking the verification link which is sent to support@companydomain.com (and according to our current setup it is automatically forwarded to support.xyz@gmail.com), but it still shows Not verified.
Zoho docs app crashes on iOS (iPhone)
I’ve tried to go on to Zoho Docs App on my iPhone and it keeps crashing. I’ve even restarted my phone and it still crashes. Also, I cannot attach files from Zoho Docs when emailing from the CRM Mobile App. Please fix this ASAP!
Cannot enable IMAP
When I enable IMAP for my account it says saved. After refreshing, or leaving and returning to the settings page the IMAP setting shows disabled. It seems to just switch back to disabled no matter what I do.
Can't Enable IMAP
I cannot enable IMAP on new emails accounts. After activating IMAP and getting the success confirmation message, I refresh the page and it appears again NOT ACTIVE. This is for mipedido@epet.cl and no-responder@epet.cl. This last account the IMAP was enabled and I deactivated it to test, now I can't enable the IMAP again. Help!
ResponseCode 421, Host not reachable
For the past 4-5 days there area a handful of emails which are being bounced back to me with this message. The issue is sometimes the emails go through, and other times they don't, to the same user. This is causing major issues for me and my daily business operations. I have on three separate occasions contacted customer service and of course i've got nothing back. I need to know why some emails go through and others don't. Sometimes to the same address. I need this resolved ASAP.
emails getting kicked back
Someone needs to resolve my issue: emails keep getting kicked back. I've sent three emails to customer service. No response. I've attempted to make several posts here, none of them are being posted. What is going on? The recipients have valid email addresses. I have emailed them from my zoho account numerous times, this week even. So what is the problem? I keep getting host not reachable emails.
Emails not being delivered
I have numerous emails in my "retry email" list which are not being delivered. These are all email addresses that I have already sent messages too in the recent past and were delivered without any issue. These are also addresses which I have emailed from other email accounts. This is causing me serious issues and slowing down and hurting my business. I need this issue resolved right away.
Mail rejected by Mail.mil domains
Hi, sent several emails to people at the "mail.mil" domain that keep getting bounced back. Is there a security issue between zoho and the US Federal government?
Update fields automatically
Hi, is there any way to do the following: I have a numeric field ("Support Hours") associate to the Accounts , this field is the maximum support hours that this customer has. Each time the customer opens a ticket the support agent update another field (time spent in the ticket). What I need is, automatically, detect when the time spent in all tickets of Account is greater than "Support Hours" field. Is it possible to do this in Zoho Desk? Thanks for your help
Notify group of reply. Auto reply all or BCC
I've set up a group email address and added a few users. If one of the users replies to an incoming enquiry the other users need to be notified so that they don't duplicate the reply. It works OK if the sender always hits the reply-all button but this isn't foolproof - can it be forced to reply all? It would also work if the email was set to auto BCC the group address but I cant see this option either.
I need help making it so that my email can receive messages
I cannot receive messages into my email that I just set up on here. I can however send messages just fine. Is there a setting I can change that will allow me to receive emails? Please let me know how I can fix this if you know. Thanks!
Sync Products present in Zoho CRM to Zoho Subscriptions
Hi, We need assistance in Syncing Products listed in Zoho CRM with Zoho Subscription, so that we do not have to recreate Products in Zoho Subscriptions as the Products have already have been created in Zoho CRM
How to change login url for remote authentication zoho desk without changing auth key?
Dear Team, Please assist me in changing the login url of remote authentication in zoho desk app without affecting the api key. Thanks, Priyanshi
Google Calendar Sync
We are a law firm and we use the "Cases" tab to organize our cases. Within that tab, we add Activities to the calendar. When I add a new activity, everything syncs to the zoho calendar and then to the google calendar that it synced to it. However, if I edit the date of an event, it won't move it on my google calendar. I spent a long time on the phone with zoho, and they eventually couldn't figure it out and told me to contact google because there was an error in google's back end. I have no
can gmail labels be imported into zoho mail
Hi - In gmail I have many nested labels. Are nested labels supported in Zoho mail (doesn't look like it). If not can you implement such functionality? In any event, is there any way to import at least the highest (1st level) labels and have mail in Zoho mail properly sorted into their appropriate labels? Thanks. - Bal
Wordpress Integration for Current User
Hello We are a small company of 3 managers and 10 technicians. I wanted the ability to automate some of our work and create an app that we can use to organize jobs and vacations. Only one user is actually accessing the Zoho creator system (me), the rest would be using the app only (mebedded in a Wordpress site). Can I embed the app in Wordpress and then use REST API or something to send the WP current user ID so we can track who enters orders etc? Is this possible? Or against the rules? I've been
Unable to Add User to Org with User API
I need to automate the creation of email accounts in Zoho and have been using the documentation at https://www.zoho.com/mail/help/api/post-add-user-to-org.html to build my request. I'm using Postman to test and have successfully created an auth token, used it to get my OrgId, and look up my account info. When I execute a POST to http://mail.zoho.com/api/organization/<OrgId>/accounts as the documentation shows, the response contains my account information and the user account is not created. Request:
Cannot - create more email account - Unusual activity detected from this IP. Please try again after some time
Hello, I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users We are an online service provider company and we provide service for another company Please unlock us.
Personalised Answer to Subscribe
I need to personalize the Unsubscribe message and Subscribe Message for 1 email campaign. I need to do the message in 2 languages Is this possible? Thanks Daniel
ResponseCode 421, Host not reachable
Hi, I have problem send emails to @mail.mil from my @gsv-travel.com domain. I got a bounced message with this error:ResponseCode 421, Host not reachable Please I need send emails to this domain as soon as posible. Please help me. Thanks
Workflow that closes an event
Hi, I need to do this: · Create a workflow that allows you to close the event once the event capacity has been reached. For this logic you have to take into account the following: o Create a helper class called “EventHelper”. This helper class will have a method called “ChangeEventStatus”. o Create a custom activity that will allow you to implement all the logic. This custom activity has to reference the “EventHelper” class to use the “ChangeEventStatus” method. o You have to install
DKIM Verification failled (BigRock)
I'm having a problem, get the following error using the 3rd party tool (http://dkimcore.org/c/keycheck) DNS query failed for 'zoho._domainkey.comemierderia.com':NXDOMAIN A public-key (p=) is requiredPlease advise
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