Android Zoho Mail app wrong time on mail
Hi, The Zoho Mail app from google play store works well in most cases. However the app does not display the local time on messages. I have to minus 7 hours from the time displayed to work out more or less when it arrived. I check my profile time zone and all is correct. The time displayed is in the future so it looks like Zoho thinks I am somewhere in Asia (Japan?). Can this be fixed? Kind regards, Murray
About Ready to Discard Zoho Because of SPAM
Just recently I've noticed a sharp increase in the amount of spam, always from the same one or two companies, with different subjects. I've unsubscribed and marked them as spam, and yet it appears that the spam filters are NOT working. Y'all need to get this fixed! Zoho is NOT the only free email provider, and I have no trouble moving to another provider. I can see from the forum that I'm not the only one having an issue with spam and blacklisted emails appearing in the inbox, day after day. Fix
Other user can send to me but the rest is unable
I saw one of my friend are using his email on : g*****@gmail.com and it could be opened inside my inbox succesfully. But another one,... iwa******@gmail.com trying to send excel file, it's being rejected. With the MailPolicy Violation Error delivering to the address. Google was trying to send but it was rejected by the server of the recipient.... Any clue? why is my email having this kind of error. And unable to receive some email from other users? Regards, Astri
Not receiving e-mails
Dear Zoho, For last few hours I noticed that my e-mail is not working properly. I am not getting emails. I can send but I can't receive any. Please let me know what is going on.
Sending Zoho Mail via Thunderbird
Dear Zoho Team, I´ve set up a Zoho account with my Wordpress domain. I´m using Thunderbird as my Email program and I can receive my Zoho mail with it but I can´t send any emails using Thunderbird. I´ve tried Mailbird as an alternative software and end up having the same problem... I can read my mail but not send any. I´ve tried to get this working for several hours now and I can´t figure out what the problem is nor could I find any solution to this issue online. My current settings are: imappro.zoho.com,
Configuring my zoho account to my kindle
When I try to connect it says unable to connect to server? Unable to open server connection? IMAP AND POP
Cannot verify the domain name icevestswa.com.au (very urgent)
Hi sir, We added the CNAME record and TXT record on the domain and it says CNAME validation and TXT validation failed. Please help as the website will be launched tonight and will go live tomorrow. Regards, Charmagne
Add signature to all members team
Hi, how can i as admin add the signature for all the members team??
IMAP does not get enabled
Is there an ongoing issue where IMAP doesn't get enabled for users? Even though I enable IMAP, and the control panel says that the settings are changed successfully. It does not change. It automatically disables IMAP. Any help is appreciated. Thanks.
Automated Sequence of emails
Hi, We sell three different services to our customers. On our contact records in Zoho CRM we have three custom fields to indicate whether each contact buys that service or not. For example, if Johm Smith only currently buys service no.2 from us then his contact record in Zoho CRM would look like this. Contact Name : John Smith Service 1 : No Service 2 : Yes Service 3: No If John decides to buy service number 3 from us then we would set the Service 3 field to Yes in his contact record. We synchronise
Adding Notes to a Report
Is there anyway to add Notes to a Report, preferably the most recent note made? If not, any suggested work around?
This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
Hi, I got the error "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" while trying to add users with my admin account on silverbaseltd.com domian. I have always been maintaining/adding users using that admin same account. I have also sent emails to support@zohomail.com twice without getting any replies. Kindly help fix the fault. It's very urgent. Thanks.
This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
Hi, I got the error "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" while trying to add users with my admin account on silverbaseltd.com domian. I have always been maintaining/adding users using that admin same account. I have also sent emails to support@zohomail.com twice without getting any replies. Kindly help fix the fault. Thanks.
This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
Hi, I got the error "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" while trying to add users with my admin account on silverbaseltd.com domian. I have always been maintaining/adding users using that admin same account. I have also sent emails to support@zohomail.com twice without getting any replies. Kindly help fix the fault. Thanks.
Open Events Activity View shows "Contact"
In the Open Events Activity view, there is a field for "Contacts", but it always shows blank. I want it to show a designated contact for an account, but can't even seem to choose a Contact in the Add Event or edit Event dialogue boxes. Any suggestions? Also, is there a way to filter the views in the Activity tab, or can that only be done via Reports? Thanks
DNS - Primary Name Server Not Listed At Parent
Hi After checking mytoolbox.com I have the following issues: How can I change these? Thank you Ray
Verifying domain
I have a domain that is registered with azdomains.com. I created a website with Wix and connected tat domain with Wix but have not transferred it to Wix. I am looking to add business email - will I verify with azdomains or Wix? Thanks
I can only send email but no reception!
Hello, This is my domain name: www.craftdraft.org and i use a ZOHO email: info@craftdraft.org but i can only send but not receive emails. How do i easily fix this please? Thanks!
Some e-mails is not comming
Hi, some e-mails from other business domain is not comming. Its not going to my inbox or spam its just not comming. What I can do to fix it? Thanks
Populate a field based on the lookup on another field from a different module - help needed
Hello, We have renamed our Potentials field to "Contracts" to reflect our business model. On that module, I have set up a lookup field in "Contracts" to lookup a Product Price from the "Products" module. That is working fine. However, we have a need to then automatically populate the field next to it with the actual price of the product once the Product is selected. I've gotten to the stage of making a custom function that can be triggered by a rule and rule trigger once that lookup field is populated,
SMS in Zoho CRM vs. Zoho Recruit
Do you have many users who are using the SMS module in Zoho Recruit successfully? The idea of signing up with a third party provider and having to buy SMS credits does not appeal to us. I am wondering if Zoho Recruit is going to follow in the footsteps of Zoho CRM in SMS functionality?
i can't get the any CODE information form ZoHo. :(
Dear Madam/Sir: I am adninistrator by CNBMHK.COM enterprise mail. I had setup the comfirmation code by my mobile. But i can't get any code by mobile, the TXT or VOICE. I am use china mobile but this time i am working at Ethiopia. i can get any chinese message and can answered the phone, But i can't get the any CODE information form ZoHo. :( my mobile No.: +86 *******2971 this for get the code How to do~~ Please.......
Copying Email to Multiple Folders
Copying an email message to more than one folder is a function we use on a regular basis. Do you have any plans to add this feature?
New filter won't work on the new MAIL
I have added a new filter with the option to move incoming mail to another folder, it doesnt work. I have upgraded to the new Zoho Mail
I accidentally deleted a Spam Email that I needed
Is there any way to recover a deleted spam email? I selected "not spam" and it was deleted.
Problem while sending emails
Dear support team, One of my customer email account got an error message while sending emails "Mail rate exceeded limit." My understanding is he may send out too many email address during a specific period. Please let me know the limitation of sending emails. His email account is products@orientalvages.com. Please advise. Thank you.
How to Create a pop-up message?
I would like to create a pop-up message after a user submits his information. I see that you have a function called Alert() but this function is not listed under the More Task options nor under the Built-in functions to select from.
Invalid credentials
I am getting invalid credentials error message using IMAP on Thunderbird. I have two domain emails addresses. One works perfectly and continues to do so. The other refuses to work despite checking both server settings and finding them exactly the same on both accounts. I have tried changing my password but to no avail. Any help would be appreciated. Regards Bernard
Unable to drag and drop tasks to make sub tasks
I have created a project and added multiple task lists- I am trying to make certain tasks sub tasks but am unable to drag and drop. The only solution seems to be to redo the entire list by creating a task and in detail mode add subtasks...any particular criteria which is required for tasks to be converted to subtasks?
Reports inconsistency
Good afternoon, On September 5th , our organization sent 2 emails through Zoho Campaign. We experienced important troubles (our emails were sent to small groups of people from 1.30pm to 9pm…and some people only received it days after). One of you team members explained that it was due to maintenance issues on your end. But now we are looking at the Reports, and unfortunately the figures don’t really add up. For instance: we sent a campaign called 2016_09_Newsletter 8_EN_SENDALL to: (Selected lists
move multiple questions/fields
Can we please get the ability to move multiple questions/fields at the same time? If I create a few drop down questions which are cascading, i would like to move them around all together as opposed to moving one at a time.
Display bold font based on conditional statement
I want to make font bold or different color based on conditional statement...any ideas? if(input.Door_Physician_Mins > 10) {display font.bold }
Customer Portal Issue
Good day, I have my apps working thru the customer portal in the company own domain, today when we open the apps only appears the header and the tabs menu. If I work thru https://creator.zoho.com/ its normal. I try with Chrome, Internet Explorer and Firefox in 3 different computers. What could be happen? Best Regards,
smtp;541 5.4.1 Mail rejected by destination domain
Hi, We have an SMTP server on our office network to allow scanners in our office to do Scan-To-Email. It has been working fine for the past couple weeks but ever since last week mail stopped coming in from scanner with the following error: Reporting-MTA: dns;mail2.zacway.com Received-From-MTA: dns;iptarget Arrival-Date: Tue, 20 Sep 2016 20:25:10 +0800 Final-Recipient: rfc822;desmond.chen@zacway.com Action: failed Status: 5.4.1 Diagnostic-Code: smtp;541 5.4.1 Mail rejected by destination domain Could
Can you assign a different reply address to tickets created from a specific email address?
I have a customer that sends me tickets from a DoNotReply email address and insists that all created cases reply back to a specific address. Is this possible?
Zoho Support - Can you send via Gmail
Hello, I've finally set up Gmail to forward everything to our Zoho account - and this is working (albeit a little slow). I have configured it so that when I reply to emails it looks like its coming from the gmail account; but is there a way to actually send from Gmail so that Gmail works as a complete back up of all correspondence? This seems to be how DESK.com works? Thanks David
Sales manager can't see KPIs for individuals
How can I allow certain CRM users to view KPIs for individuals? Right now I can see them as an admin/super admin, but other users that have the 'owner' access level can only see company data and their own data. I would like certain managers to be able to see KPIs for each sales rep that reports to them, but I don't want to give those managers full administrator access to everything. How can I do this?
Variable is already defined of data type
Greetings, The first four items, have been working fine in getting "currency" field from the CRM. When I added the fifth, BMD, I get variable error. Can you point me to the error of my ways? "Variable 'BMD' is already defined of data type 'DECIMAL' but trying to update 'STRING' data type //Dealer Opportunity gdr = crmResp.get("Dealer Gross Revenue"); lsv = crmResp.get("Less Service Revenue"); lsfas = crmResp.get("Less Sales from AS"); INDopp = crmResp.get("INDEAL Opportunity"); BMD = crmResp.get("Base
Creating / modifying Custom Layout / Themes
Hi all, We're just moving across to Zoho docs / presenter and I'm stuck with how to create / modify / delete slide layouts to create a Custom Corporate Theme / template. Is there a way to do this? Thanks in advance James
how to fetch records whose list field contains a certain value?
I have a form which contains a multiselect field. Now I want to get all records searching for a value inside that list on form. I tried something like this: records = Form [multiselectlist.contains(input.value)]; But Deluge tells me there's a syntax error. How is right way to do that?
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