Monthly report on product sales
Hi. I want to run a report that shows the number of each of my products that is sold, per customer, and overall. I need to then be able to look at that over time, so I can see monthly sales of the number of each of the products. This sounds like it should be easy as the database has the number of products that are sold, when and to who, but Ive struggled to get a report to work. Are there any more standard reports already set up I can download which does this already, or can you help? Thanks
read data from crm API with php -> tutorial?
Hi, im using joomla with jumi and would like to read products from crm. I am stuck. would you have an example how to create the stream and read a record ? m using the code from the wiki... <?php $file = fopen("http://crm.zoho.com/crm/private/xml/Leads/getRecords?ticket=ticket&apikey=bLG459VUkJ25AFLtaRLyDxxxxxxxxxxGWeIdlI$", "r") or exit("Unable to open file!"); while(!feof($file)) { $theData=fgets($file); } fclose($file); echo $theData; ?> and get the following error: Warning: fopen(http://crm.zoho.com/crm/private/xml/Leads/getRecords?ticket=ticket&apikey=bLG459VUkJ25AFLtaRLyDxxxxxxxxxxGWeIdlI$)
mail report
How can i get in sent mail in daily activities so i see it in report? Br Mats
Product description data on Quote entry screen?
Can the description field from the Products be displayed on the Quote entry screen next to or below the Product Part Number?
Creating a view based on a sub-segmentation
Our concern is : - we have defined a segment of accounts (to do that we added a Boolean box on each of the accounts sheet to make the account part of the segmentation or not – it is a sub segmentation we need for only one specific project) - And we would like to make a view of all the contacts that are related to these accounts (with this Boolean box positive) How shall we do that ? Thanks to all who can help Laure
Multi-domain web forms / tagged forms
Hi, I work for a travel agency that has different websites for different products. Since it's the same organization, they want to unify everything through one crm solution. Questions are: 1) is it possible to have web forms for different websites? 2) is it possible to add something specific to each web form to know from where it came? Example: on our website we have several web forms that are titled as: City Tours, Vacation Packages, Flights, etc. When we receive this forms we already know the origin/type
"Cases" disappeared
We can't seem to find our "cases" tab in our ZOHO. Can you help?
Convert Lead to Potential / multiple contact persons
Hello, 2. Questions: - how to convert a lead to potential? - how to add more than one contact person to one lead? Thanks much, Kai
Quote Number Issue
I can not get the Quote number to show up on the Quote Page I have tried removing and re adding. I have tried removing and adding a custom auto number field I have tried moving it to different locations on the layout. Nothing seems to work. Help please
Related Contacts
Hi When viewing an Account, in the right hand pane you can see related contacts. This is great and very helpful to us. The only problem is it will only show 5 records. Is it possible to view all related contacts to an account in the right hand pane?
Crm Zoho for summer camp
Is there a way to link multiple contacts to one account per scenario below: I'm using ZOHO for a database for my summer camp. In my case, they are families and each family has at least 1 or 2 children that goes to camp. I want to be able to have one acct for the family and each child that attends has a separate file that is linked back to the family. Family--->Child 1 --->Child 2 I also want to be able to go into the childs account and put in their summer information. Example: Signed up for
Add user to CRM from our organization, who created empty new CRM database
Hello, One of my organization users created empty CRM database with her organization email. This organization domain and email is hosted in Zoho and she acctively use it. Afer I try to add this user to our existing CRM under Setup / Users & Permission - I get a message, what user email is already taken. After I reinvite her to CRM and she press link or goes to crm.zoho.com, she is dirrected to empty CRM. How I can dissasociate her email from empty CRM database and connect to my organization? Also
invoice price fields currency EUR --> �
Hi guys, First of all my compliments with regard to your great product(s) and the effort you have put into this all. Can you help out with the following: In price fields (invoice) when selecting Currency Locale to United States, the invoice for example shows "$10.5" in a price field. However when setting the Locale to an European country (e.g. Netherlands) it shows an annoying: "EUR10.5" instead of "�10.5" it would even be more professional to have 1 space in between (currency symbol and price) -->
Linked fields
I was wondering if I could create custom fields that are linked to each other. Example: I'm creating custom fields in the proposals module. I want to create a field called Proposal Source, with a picklist of options. One of the options will be "requested by manager." If that option, and only that option, is selected, I would like another field to appear that is a checkbox for "manager received city notice." If the option "requested by manager" is not selected, then I want the checkbox to be greyed
Changing tab name
Hi I am trying to change a tab name - leads to prospects - system just hangs for ages and does not change, am I doing something wrong??
iPad login requires WiFi connection
Zoho CRM for iPad is requiring a internet connection in order to login and use the ap. I thought one could use the ap without being online. Can I view and work with CRM without being connected? If so, how? Sorry, I know this is basic, but then again, I'm new to this as well.
Product details in email template
Hi, I am trying to generate email templates from either Invoices or Sales Orders that gives the customer the details of a purchase. Most fields seem to work quite ok, but nothing shows up when I try to get the order details into the template. Please see the template below. What am I doing wrong? Regards, Benny --------------------- Hi ${Contacts.First Name} Please find your order details below. ${SalesOrders.Product Details} Total amount: ${SalesOrders.Grand Total} Regards Benny ---------------------
Subscription work flow and reminders
Hi, In our company we have annual subscriptions for our customers. I have found how to add an "expiration date" field to the account, but how do I set it to email a reminder 1 month before (so we can remind our customers), and is there a way to automate a reminder to ask if they have paid, to automatically rest the date to the next year? any help with this would be great, thank you.
Tabs
Hi Please could you help, my head is spinning! I'm looking to set up a database for suppliers and a database for customers - which tabs should i use to do this? Many thanks C
Updating a field in zoho via uploading an excel file using Zoho ID contact / Zoho ID accounts
Hello I need to update via an excel file, a contact field in zoho using matching key = ID Contact and not email adress as all my contact do not have email... same for accounts : I want to use ID account and not account name as matching key as sometimes we have same acount names for 2 entities ar 2 different address... how to ? thanks Nono
Linking more than one table in the view
Hello I need to link more than one table (contacts AND accounts) in a view. Is it possible ? it seems not...does anybody has a solution or know if it is planned in a near future version. thanks J.a
Mass Emailing Limit
Is there any way to get around the 250 mass emailing limit? We have 5 people mass emailing prospects, so this is really not a terrific quota for us. Some of our email templates have attachments; does this in any way contribute to the limit? Is there a way to increase the limit? How long does this limit last (midnight, an hour, etc.)?
CRM Web To Lead Form in Facebook Fan Page
I am trying to implement a web to lead form on my Facebook fan page using using IFrames. The redirection of the form works but none of the data is collected and sent to ZOHO. Has anyone else done this?
Zoho Formula Based List View
Hello, I'm trying to create a list view that shows off all acounts with a date field that is 10 days away or less. At present the best solution I am working with is creating a custom date field formula that is Subdate( DATE FIELD,10,'DAY'), but what I would like to do is create List View Criteria that says If Formula Date Fields is before NOW() then show. The problem is that I only see how to stipualte fixed dates, which would obviously be silly if it were the only available parameter since these
How to avoid duplicated records, when importing leads from excel?
Hi Guys, I am new in Zoho so I am testing everything before start using the tool at full capacity. I create an excel with a few examples of leads with different fields and their respective information. When I import the file all is good at fist but then, when I import the exact same file it display all the leads info again (duplicate records) I try the three options (Clone, Skip, overwrite) but non of those are working! I am using the professional trial, should that be the problem? if not, How can
Bcc outlook
Hello, I am trying use Bcc dropbox but i have made couple of test sending email with outlook and it doesn't do anything in zoho. Can you help me. Best regards
Probable bug? Autoduplication of contacts when updating excisting contact- any experience with this?
Is this a bug? Somehow Zoho autoduplicated a contact when i updated the description on the contact details- the same contact had been generated with a different autonumber, 3 seconds after i utdated the original- any expeience with this?
accounts & contacts Addresses
Hello We are in B to B business and so using Accounts and contacts linked to Accounts Unfortunately (or I did something wrong) Accounts Billing Address details are not automatically populating Contacts Address Is there any kind of solution ? Thanks JM
Reports : Admin's data not displayed
Hi, I am the admin for our Zoho Appl I have created a new report calculating the turnvover by consultant and by customer (based on opportunities) When this report is launched on consultant' PC's (who have not the admin rights) my turnover is not displayed Any suggestion ? Thanks a lot JM
Dragon NaturallySpeaking
Will Dragon NaturalllySpeaking v 12 work with Zoho from my PC?
Unable to process request
I keep getting this error when clicking on a report from my dashboard: I'm the admin "Unable to Process Request" Click here to go back
BUG: CRM Api
In the user rights the switch "CRM API" ist false. The user can call the CRM API when CRM API ist switched of and can´t see it when switched on. Hope not the hole CRM is buggy if so simple things go wrong. Best regards, Kai
BUG: Theme
I changed the Zoho Theme. When loggin in as Admin the theme is changed. When an other user logged in, he get the dafault theme. Best regards, Kai
Full access to crm from my ipad
How much do i need to pay to get full access to my crm from my ipad?
Potential customer
I don't want the potential customer to be put in accounts or contacts since they may not be my customers and than I have to delete it from account or contacts.......What can I do.....
avents
My phone Android is not displaying avents any more just tasks.
Time Zone
Hi there, I've just started using Zoho CRM and there is an issue with the time zone and Google calander. I've checked my time zone is set to New Zealand standard (NST) and my Google is set to NST, however the events are appearing in Google about 20hrs previous. How do I fix?
Multiselect Field Size
I am pretty new to Zoho CRM, and maybe this is simple, but I've been unable to find the answer. I have a multiselect field that contains about 20 choices. The field [window] size is too small. Is there a way to make it longer/wider?
Unable to call JSON API using Webhook
Hi, I am trying to create a webhook which essentially calls a SMS JSON API. Here is the instruction from SMS service company. --------------- API URL: http://api.sendsms.pk/sendsms/b7fe073f06b3eb32d2ec.json Accepts three parameters by HTTP POST request phone = phone number to which the sms will be sent, msg = message, type = 0 for regular and 1 for flash sms ----------- I am simply not able to create a web hook which could successfully call this API. I have tried different variations in webhook
is there customer portal function?
HI! I would like to know if there is customer portal functionality in Zoho CRM. Sorry that I am a new user and is to eager to find out the answer. Further more, I would like to know if there is any API/integration solution to integrate ZoHo CRM with other application like discussion forum. The idea is that 3rd solution will refer back to Zoho CRM for customer login verification to ensure that such user is valid. Once again, thank you very much for reading this Sincerley, David
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