[SOLVED] Print Mail Option Not Visible
When reading mail, either in the split screen or in pop out view, the More Options menu (3 vertical dots) does not show me a print option. Where is it please? Thank you. Never mind, I found it. It's not under the 3 dot icon, it's under the drop down carat.
Spam is out of control
For months, I have been receiving an abundance of spam in my inbox. Every day, I will get between 20-40 new spam emails, some of them from the same source. I am constantly moving the emails to spam, but it doesn't seem to help. Why do items that I have marked as spam still enter my inbox? I have added hundreds of domains to a blacklist, but nothing seems to work. How can I get the spam to stop flowing into my Zoho inbox?
Email Account Blocked
My Email id snigdhatanu.saha@3menter10ment.comare blocked even though the size of the mailbox is reduced, could you look into this urgently please? Regards, Suresh V.S
email id blo
snigdhatanu.saha@3menter10met.com not working on domain 3menter10ment.com
DKIM Verification
Hello Zoho Community, I've been trying to Verify my DKIM entries to match with Zoho and its not Verifying. I used godaddy because that's where I bought my domain. I have waited a day after putting it and it still does not Verify. What should I do? Please Help.
Mail Search
Hi, The search function for my email account is no longer working and only very occasionally offering results. Please apply the fix to my account to restore functionality. Thanks in advance.
Email Account Blocked
My Emails are blocked even though the size of the mailbox is reduced, could you look into this urgently please?
Mailbox delivery failure policy error
Senders to my email address are getting this error when trying to send any email. Could you help on this ? Thanks Tatiana Mailbox delivery failure policy error
After recommended SPF record update, cannot send e-mail
Hello, I recently logged into our administrator account and was notified we needed to update SPF records for our domain in order to ensure emails were delivered. I called and GoDaddy talked me through adding the TXT record you recommended. The GoDaddy representative did not recommend deleting the TXT files that were there, as he said they were related to GoDaddy's servers. However, once the new record took effect, I am now not able to send any emails. I now get the error message "554 5.1.8 Sender
DKIM key is not verifired
Hi, I followed the instruction couple of times in my namecheap acoount but I cant seems to find the problem which cause the non-verifaction.I've checked the key though the third party and the key is validate. I also tried with and without my domain name and with and without "v=DKIM1" at the first line but it still not verified. How can I fix this? Thanks, Uri
Our mail accounts have been blocked.
Hi, 1. Our mail accounts have been blocked. Control Panel does not respond and application access can not be activated. Our domain is "heatjacket.co.kr". 2. Do we have to contact you every time when account is blocked? Can we do it on our own? 3. We use free 25 account service(5GB/Account). Is that the reason to block accounts? - Admin heatjacket.co.kr
Wrong mobile phone number used when registering
Hi! I've registered for zohomail with my domain leat.es, but used the wrong mobile number and don't know which number I used so I can't log in or change it. Is there any way I can solve this please? Thanks!
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, My email has been blocked for three days now. I am not able to send mail to any address. I've opened a support ticket but have not heard a response back. I've also asked a work colleague to email support@zoho.com but we have yet to receive a reply. I have clients waiting for responses from me and this is preventing me from conducting business. Thanks, Richard
mail outgoing blocked.
mail outgoing blocked mailer@fulfillmentlab.com Your account mailer@fulfillmentlab.com has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Reason :Unknown
Cannot sent email to a mail server: ERROR_CODE :550, ERROR_CODE :5.7.0 Message rejected per SPF policy
Hi, Iam a free zoho user. Recently, i sent emails to mails from a domain but i alway got back a message like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. harry.le@newworldfashion.com.vn, ERROR_CODE :550, ERROR_CODE :5.7.0 Message rejected per SPF policy huong.sample.hpo@newworldfashion.com.vn, ERROR_CODE :550, ERROR_CODE :5.7.0 Message rejected per SPF policy
Mailbox size exceeded quota and account been blocked
Please assist me, my account was blocked and I was unable to unblock it.. I can't receive or send any email. WARNING : Mailbox size exceeded quota : 5,203 MB
Email attachments not getting downloaded
Email attachments can be viewed but cannot be downloaded. Need urgent help.
My email Block !!
hi my email noreplay Block !!! and I can not forward mail error to my email thank's
Lots of Junk Mail returning even changed the password, how to fix it
HI Team With ref to above subject we are facing problem that there is lots of retuns mails in our inbox feeling some one stolen ou passowad but even change the password we are facing the same problem, can you plz slov it kashif@sunshinelogistics.com.pk thanks kashif
problems with new google keyboard
cannot log into my zoho mail app on cellphone since the google keyboard was updated on my phone.ie.tried it again on older version of keyboard and works fine. has anyone else experienced this ? Thanks.
Upload blocked
Olá, Eu tenho meu e-mail bloqueado para enviar secretaria@assesuape.com.br, você poderia me ajudar?
Cannot create zoho mail riyas@anprise.com
Before creating mail in zoho, I used godaddy web mail for anprise.com domain. I have got a referral from my friend's organization to riyas@anprise.com. So I accept the invitation from that mail id and configured anprise.com in zoho. But I couldn't create riyas@anprise.com now. It shows already exist. But this mail id not in user list. Please assist me.
I am unable to login or setup email accounts please help.
Hello there: I tried setting up email raj@hirewphelp.com with my mobile number as 9043031071 but now I couldn't login. It shows "Verify email address to activate your account" I am unable to move forward on this. Please help me. Kind Regards. Raj www.hirewphelp.com
"could not be sent since the authentication failed for the SMTP server"
Hello, Whenever we tried to send email, we always have this error "could not be sent since the authentication failed for the SMTP server". Please assist as we need to reply to the ticketing system promptly.
Creating Rule
Hi, i would like to ask with regard to creating of rule. upon creating of rule there are folders (zmgroup and zmnotification) auto create. i dont know if might affect to the rule i created once i delete the auto create folder or the zmgroup and zmnotification. please help me to this.
I am not receiving all my emails
The senders are receiving the follow: This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 14 Mar 2017 11:53:17 -0700 from tony@selectgroupbenefitsllc.com [tony@selectgroupbenefitsllc.com] ----- The following addresses had fatal errors ----- [Status: Error, Address: <tony@selectgroupbenefitsllc.com>, ResponseCode 421, Host not reachable.] Message will be retried for 4 more
qa@quintessesenceimpressions.com DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED
Below mail received This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. qa@quintessesenceimpressions.com DOMAIN_NOT_RESOLVED, ERROR_CODE :DOMAIN_NOT_RESOLVED Received:from Quintessence (122.162.206.89 [122.162.206.89]) by mx.zohomail.com with SMTPS id 148914938709832.22708770513407; Fri, 10 Mar 2017 04:36:27 -0800 (PST) Message-ID:<00b701d2999a$ec51e8d0$c4f5ba70$@com>
Trusted emails going into Spam, 3rd Request!
I inquired about this twice in the last 24 days but have not yet had a response. Please advise. Within the last two months emails from trusted sources have been incorrectly going into my spam folder despite being in my email whitelist. The senders are using zoho accounts, and are sending around 2 emails a week or less from within the same network. This has not been a problem until recently, and now we are having to check both inbox and spam for important emails. Eli
Mail Account Blocked
Hi, 1. Mail account: info@imagediagnostics.in has been blocked, kindly unblock it. 2. Do we have to contact you everytime when it is blocked? Can we do it on our own? 3. We use your free account service, is that the reason for this? - Admin ImageDiagnostics.in
Problemas con correo
Buenos días. No puedo enviar correos, estaba con la capacidad al limite y ya borre correos pero sigo con problemas me sales el siguiente mensaje: No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada Por favor su ayuda para desbloquear mi remitente Gracias Saludos
Problem resetting admin login password for client
Hello Team, Thank you for the services you provide. Me and my clients are very much happy. But this one client of mine has not been using mails I created with zoho and he had admin controls. Now he wants to renew his business identity and he has forgot the admin password and also the gmail ID associated with it. Please help me assist my client in resetting the password. Thanks Deepak
ERROR_CODE :554, ERROR_CODE :5.7.1 Unknown Sender in Local Domain . HEEEELP PLS
HELP, HOW CAN I FIX THIS PROBLEM , I CANT SEND EMAIL NEITHER RECIVE IT, HERE A SCREENSHOOT , MY DOMAIN IS WWW.SERVSUR.COM AND THE MAN ACCOUNT OF ZOHO IS GRUPOSERVSUR@SERVSUR.COM, THANKS PLS HELP :(
Sender address rejected: MX or A record not found]
Can anyone help resolve this issue? I have already sent emails to Zoho and they have not replied(2 emails sent within last week). Great customer service heh... I have my .xyz domain registered with namecheap and have configured CNAME, SPF and DKIM as per the Zoho instructions. However, I still have some people not receiving my emails, and I get the following error message when I send to Canadian governement employees. ----------------------------------------------------------------------------------------------------------------
can't send emails
can't send emails
Encoding issue or something else?
Incoming email from a CMS system shows like this: Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 8bit <!DOCTYPE html> <html lang="en"> <head> <title>admin@novkov.com</title> <meta charset="utf-8"> <meta name="viewport" content="width=device-width"> <link href='//fonts.googleapis.com/css?family=Lato:100,300,400,700&subset=latin,latin-ext' rel='stylesheet' type='text/css'> <style type="text/css"> /* CLIENT-SPECIFIC STYLES */ #outlook a{padding:0;} /* Force Outlook to provide
Mhmex.com Email Record
Hello! I want to register your mail system to my domain mhmex.com, but by mistake I put a cell number that is no longer used at the moment, so we could never verify the account and activate it. What can I do to be able to change the cell number ...? Thank you very much!
New User SetUp
When I am setting up a new user, the user does not display in the user details view, rather the profile is showing up in the invitation list. Now if I am creating a new user with an email address for my domain, how are they going to reply to an invitation when they can't even access their email?
Create a custom HTML email template
Hello this is my first post so please forgive any mistakes or if this question has already been answered but in regular Zoho mail I can create email templates and there is a basic way of adding custom html into the email but I have designed a complete custom html email template that I would like to use for certain responses - the template has custom styling/layout and I would like to save this for re-use -- is there any way I can do this? Thanks A.R
Emails to Verizon blocked
When I ever I send an email to Verizon user it is blocked. I get mackenziekeith@verizon.net, ERROR_CODE :571, ERROR_CODE :Email from 135.84.80.217 is currently blocked by Verizon Online's anti-spam system. The email sender or Email Service Provider may visit http://www.verizon.net/whitelist and request removal of the block. 170312 I contact Verizon and they send me this: Thank you for contacting Verizon Online Security. In order to resolve your issue, Verizon Online Security has attempted to contact
the SEARCH option doesnt show all messages
I cant find messages of 2017. The option doesnt wok well. What happened ? I tried everythinh. I think its a big bug. Many thanx.
Next Page