SMTP and IMAP authentication error
Hello, Since today I can neither send nor receive mails with an external e-mail client. Zoho mail in the browser works fine. Here is a log of my e-mail client (Thunderbird): services.settings: Last_modified.json konnte nicht geladen werden: TypeError:
Not sure how to use credits to my account
Hi I have a $50 credit to my account. I'm just wondering how I can apply that to either a current invoice or to try a new service. Any advice would be great, thanks. Kind Regards Chris
How to Take Email Backup from Zoho Mail
If you use Zoho Mail and want to backup Zoho emails, be with us; we will explain the complete process. You can backup Zoho Mails manually or using a Zoho backup Tool. Professionals recommend using software for data safety. It allows users to backup Zoho
IMAP server timeouts - again!
For crying out loud, I get IMAP server timeouts on a regular basis, & so far this morning it's been pretty much constant (this morning the SMTP server hasn't been much better either - it took a few minutes to send a couple of emails) - just getting the constant 'loading' indicator until I finally get the 'timeout' message. (just checked again while writing this, & I've now just got the 'timeout' message sitting there.) I moved to Zoho because I want a reliable email for my work related email - but
Email forwarding - "Available exclusively with the paid plans."
Hi, I get the error msg that Email forwarding - Available exclusively with the paid plans. Can you please advice
Custom Logo in ZMail is Pointless!
Dear Zoho, Having a custom logo option is completely pointless at the recommended size. In order to maintain visual quality of the logo most users will maintain there aspect ratio and keep it within the maximum height recommendation, this will often result in the logo being unrecognisably small. Is there any way you can offer more space in your layout to the logo as you do with Zoho CRM? This will give Zoho Mail a more corporate feel. Many thanks, James
Using SMTP to send email from a Group email address
Is it possible to use SMTP to send email from a Group email address? To clarify: I want to use a Group email address as the "From" address for forwarding submissions made on a custom PHP contact form. I don't want to use an existing or new user's account. I don't want to use the alias of an existing or new user's account. Obviously it makes no sense to have POP access for a Group email address, since it's an address that has no mailbox and just forwards a copy of incoming mails to all its members.
Search mails in shared mailbox
Hi everyone, is there a way to search mails in shared mailbox's? Search in streams or mail doesn't return anything from mails in shared mailboxes. Thanks! Rafal
Apple push notifications
Hi there, Is there any chance of Zoho implementing Apple push notifications with IMAP like Fastmail did recently. Your active sync implementation is a bit flakey with the recent iOS version and I prefer to use the default mail app like many other iOS users. Thank you for your time
Deleted Folder
I accidentaly deleted a folder called "Newsletter" that I received emails in since I opened the account. Not sure why the emails went there rather than to mail inbox. But I need to re-establish or the possibility of those emails getting bounced back can
E-mails are not delivered to Oulook: ERROR_CODE :550, ERROR_CODE :5.7.1
Hello, E-mails are not delivered to outlook addresses. Here is an example message from delivery software: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. drezhko@outlook.com, ERROR_CODE :550, ERROR_CODE :5.7.1 Unfortunately, messages from [31.186.226.248] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150).
Password Creation Pop-Up when attemptin to downlaod attachments?
WTF? All of a sudden, whenever I want to download an attachment, I get this - see attachment - pop-up asking me to "secure my files". It happens on all attachments - both recently sent and older ones. Where does this come from? I certainly have not asked
ZOHO MAIL IMAP TO OUTLOOK QUESTIONS
hello guys, I have problem with Zoho Mail. So I bought a domain from a domain provider, then I used Zoho Mail which uses IMAP and redirected it to Outlook, then if I change nameservers 1 and 2 of my domain to my hosting provider's nameserver, does it
Can not access super Admin Mail, Super Admin mail device lost
Our Zoho super admin mail, auth device is lost and we can't purchase our annual fees for domain. We can't use most of our emails. So, we'd like to change our super admin mail to my mail.
Outlook has stopped syncing Zoho Mail
Everything has been working working fine, but today Outlook (365 desktop) stopped syncing with zoho. I tried removing the account from outlook but now when I try to re-add it, I get this error: "We couldn't connect to the (IMAP) server using the specified
Mail Search should allow grouping by conversation like Gmail.
Having switched from gmail I have found the search function hard to use. Mostly because mail is not grouped by conversation in search. If I search for a word when looking for a conversation had with someone then sometimes 10 emails will come up from the
Enable spell check but disable intrusive grammar and thesaurus
Hi, I don't mind the spell check when I am composing mail. It is useful for identifying typos. I find the grammar checker REALLY annoying. I am a native English speaker and know exactly what I mean to write. That is not as annoying as the absurd suggestions
Address not found
Address not found Your message wasn't delivered to admin@cakedindia.com because the address couldn't be found. Check for typos or unnecessary spaces and try again. Please help, what could be the issues.
535 Authentication Failed received from smtppro.zoho.com with PrestaShop
I am using shared hosting via namecheap.com and am hosting a PrestaShop installation. I'm trying to set up zoho smtp in the email config. I am entering the correct email and app specific password but am getting the error (when sending a test email): Error:
Email not visible when switched to dark mode.
Hey, Thank you for taking the time to read this. I wrote an email template and am sending it to my Zoho mail account. The email works fine in normal [light mode], but it mishaps in dark mode. The body content remains in black with a black background,
Inbox not automatically updating
Hello! I am a technician who is looking for some guidance on an issue I am experiencing with a few users. It seems that emails are sending and receiving just fine, no hang ups or major delays, but the inbox folder is not updating whenever a new email
Sync Contacts with iPhone
Is syncing the Zoho Personal Mail contacts with the iPhone (or other mobile devices) in the works? I just dumped Yahoo & then found out that contacts sync is missing. Importing is only a stop gap and a step backwards for me.
Sender name now including quotation marks?
Hi -- I think this a relatively new issue but now when I send an email the recipient receives my email and my name and the sender is in quotation marks. When the person receives my message the sender is "John Doe" instead of just John Doe -- any way on
Display images
Hi, How do I make zoho display images in emails as default, I have to press the display images in email every time .. a major pain
Changed domain but still sending emails from previous domain
Hi I am using zoho on wordpress website. I am currently on free trail to see how things work. I am having a problem. I signed up with a domain and then removed it and add another one. But I am it is still sending email from my old removed domain when
E-Mail auto-complete for deleted contacts
I am having contacts pop-up in auto-complete when I start to type a letter in the TO address line. These e-mail address have been deleted from my contacts. I also have deleted all e-mails from/to these e-mail address but still there address is showing up. How do I remove these from appearing in the auto-complete? thank you
Please Help! I can't create user! "This user is not allowed to add in Zoho."
Whenever I'm trying to create an email user I keep getting this message " This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details" Please resolve my issue! Thanks
i cant send email on my server
i try use swaks 2 web site all it not work send by zoho mail === Trying smtppro.zoho.com:587... === Connected to smtppro.zoho.com. <- 220 mx.zohomail.com SMTP Server ready March 27, 2024 8:52:12 PM PDT -> EHLO server-194-63-140-32.da.direct <- 250-mx.zohomail.com
Incorrect authentication data - SMTP
I tried to configure SMTP for my WordPress site to use the email noreply@example.com. I am getting an "Incorrect authentication data" error. I tried two WordPress plugins but got the same result. Here are the settings I tried: Host Name: I tried both
Organization Level Signature - Only creates signature via web client?
Hi there, I was really expecting the organization level signature to work at the send level, inserting a signature into outbound email so however an end user connects to their mailbox the signature was generated. This is how Exclaimer works, it stops
Help me I cannot send an email
Unable to send message;Reason:554 5.1.8 Email Outgoing Block
cant activate my thing
Never got my activation email, cant figure out how to set up the TXT thing to get email working. Some assistance here would be great.
All my MX is verify
I can still receive email. Seeing this error on sender "" Message not delivered Your message couldn't be delivered to cordon.jesse@ubsinternationalbank.com because the remote server is misconfigured. See technical details below for more information. The
Zoho say my domain seems to be already associated with another account
I created a website on zoho and associated my domain (bompescado.com) on it. You can see the A record and CNAME are working to it. Now I need to associate the same domain as webmail, but when I try it return with: " This domain name seems to be already associated with another account. If you own this domain, please contact us for assistance." Im following the advice and conctacting you to say I've not been associated this domain on zoho before. What do I need? Well, I need you manually remove it
Unable to receive email
Hi, I have just migrated 3 custom domain email hosting to Zoho light These domains are registered and hosted with Godaddy I have followed all the guide, to changing the MX record on Godaddy to point to Zoho and moved the email hosting to Zoho, I can send
Multi-Select E-mail Messages with Shift and/or Ctrl
It would be nice if Zoho Mail's web interface supported multi-select using shift and/or ctrl. Ex: Selecting a message and then holding Shift while clicking would select a range. Clicking a message and then holding Ctrl while clicking other messages would
Zoho Mail not supported on mac
I've been using the Zoho Mail app on my mac book for years. All of the sudden it its greyed out with a slashed circle and says it's not supported on mac. I tried deleting the app and reinstalling it. No luck.
Problems with sending to certain servers
Hello. In the last few weeks, when sending emails, I have increasingly received the automatic response “Mail Delivery Status Notification (Delay)” with the notes “The following addresses had fatal errors” and “Message will be retried for 4 more day(s)”.
Can not upload or download attachments
There is an error everytime I try to upload or download. Works fine on mobile.
Error code :550 - 5.7.1
Hi! We got an error message while sending e-mails today. Tried to google it but couldn't find how to resolve the issue. ERROR CODE :550 - 5.7.1 Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our
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