Unable to register new account "We are unable to process your request now."
Good morning everybody, Today I wanted to register a new account for my .com domain here: https://workplace.zoho.eu/orgsignup.do?plan=free but when I fill all forms and press submit, I get an error: We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com Are services down or just Im doing something wrong?
E-mail blocked
Please, my e-mail condominio@astecbotucatu.com.br is blocked. Please, unblock -> condominio@astecbotucatu.com.br Thanks in advanced.
I can't send email from Gmail to Zoho
Hi, I am unable to send email from gmail to zoho. I have tested with yahoo as well, it works. This is what I got from gmail: Delivery to the following recipient failed permanently: nugroho.tjahjono@palapaculture.com Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain palapaculture.com by palapaculture.com. [110.232.141.215]. The error that the other server returned was: 550-Please turn on SMTP Authentication
Access to Zoho Workplace
Hi, I'm trying to get access to workplace to install email tool to my dashboard, but got such notification: "Unfortunately, as a personal email user, you will not be able to try the Workplace now. This notification is a FYI to let you know about the Workplace suite, in the event that you choose to switch to a business account." How I can switch to business account? Thanks, A.
IMAP setup marks email as read
Hi - I've got Thunderbird on two computers using IMAP to read a Zoho email. If one of them reads email and downloads it to the computer, the other computer will not download the same email. Is there a setting to avoid this problem?
Share specific Emails only
Hello together, is it possible to share only specific emails with colleagues? Sample: My provider is googlemail. I send an eMail with my googlemail account to one saved contact. This Email (AND the answer-email) will be displayed in contacts details at chapter 'Emails'. But this specific Email is confidential and I do not want to be shared. Is this possible?
Not receiving Email
Hi, can you help me, i'm trying to receive mail, but only a few get in! I try everything, put the correct MX records, eliminate, the old ones, and make every single step that you told me, but nothing work. Best regards. Manuel Diez
Can Send Emails But I am not Receiving emails in Zoho Account
I have set everything up and have the MX records pointing only to Zoho, nothing else. I am NOT reciving any error message when I send an email to the ZOHO email address but there is nothing in my Zoho Inbox. Please look into this and tell me what I need to change. Thank You
missing unsent messages
I can't find my unsent messages from Aug. 09 to Aug. 11 2017 can you help me finding this unsent emails.
Unable to send/receive mail after clearing full mailbox
Hello, My email account lili@chenlimkl.com exceeded the mailbox size. However, I have deleted all the unwanted mail. ( mailbox size is now less than the allocated storage) But, I am still unable to receive and send mail. How do I go about reactivating my email account? Regards, Lili
Unable to sign up for Zoho Mail due to "ResourceException: AS102: SPAM"
This problem seems to be a common occurrence. I am unable to sign up for Zoho Mail for aldenfamily.net because Zoho thinks the request is spam:
Add domain action restricted !
Hey, Every time i try to add my domain [Mad-fox.tk ] i get an error saying this operation has been restricted ! Please help me solve this problem ! Thanks in advance for your time and your help !
Emails not coming through after full storage
My email is kathleen@queenbeegames.com and I am not receiving emails because my storage was full but I have deleted alot of emails so it should be okay now- and will continue to clean it out. Am I able to get my email address unblocked so I can start getting emails again? Thanks, Kathleen
Crucial IMAP Email integration function
We are currently thinking about using Zoho Recruit for our company, however we are missing the IMAP Email integration, which is absolutely crucial for us. I´ve seen several posts regarding this topic, where you promise a solution. Is there a waterproof deadline for the release of this function? If not, we will unfortunately be forced to choose an alternative option to Zoho recruit.
smtp messages stope sometimes
hello, i am using my zoho account smtp information to send emails through the website, it works fines sometimes and sometimes it doesn't work at all , it stays for like 2 hours not sending anything , till now all the emails that could be sent throught it doesn't exceed 80 emails max but this is a real-estate rental website so it can get more messages, so is this a limit that i could change, or is this something related to my server, i am using digitalocean Best Regards, Mayada
Mail API sendind attachment
What is the StoreName and how can I send attachment from local folder? Sample Request: { "fromAddress": "my@mydomain.com", "toAddress": "family@mydomain.com", "ccAddress": "colleagues@mywork.com", "bccAddress": "restadmin1@restapi.com", "subject": "abc", "content": "Email can never be dead. The most neutral and effective way, that can be used for one to many and two way communication.", "attachments": [{ "storeName": "NN2:-167775813820412438", "attachmentPath":
Marking messages NOT SPAM isn't working
When I mark select and mark messages not spam, they used to be moved back to my Inbox. That functionality is no longer working and the messages stay in the spam folder. Please advise.
Issue with MX record change
Hi, I am using both g suite and zoho mail for my organization emails. MX record for the domain is currently set to google and we set a custom route in our google account so that they will reroute the mails to Zoho if account not found in gsuite. This setup was working perfectly fine and we were receiving a warning notification in our Zoho account and the MX record for the domain is not pointing to Zoho. Today we changed our domain's mx record to zoho to test whether it is fast and we can use it for
Recovering draft mail
I was writing a mail to someone from my account and it accidentally got deleted. The draft saved two minutes before had already of it. Can you please help me recover the draft? It is an important mail for me
Sorting Email Signatures
ZOHO, What is the status on the ability to group or sort signatures alphabetically? The random display of signatures has no reason behind it and is SO FRUSTRATING. Please do something about this.
Blocked Outgoing Email
Hi, I have raised 8 or 9 tickets since Friday when my outgoing mail was blocked. 6 emails sent not by me. All I have heard back is one email asking for some info - funny but I can't send it as my email is BLOCKED. So I have replied by various contact forms. No response. The I just read that some one had their email reinstated in less than one day. I am shell shocked. 3 full days and next to nothing. emergency tickets, nada. If you could please reinstate my email I would appreciate it. As you
PP111:Oops! Something went wrong. Try again later
PP111:Oops! Something went wrong. Try again later while adding new client. I have to add 2 new employee. domain - w3servicesinfotech.com please help.
E-Mails are not getting sent to Zoho after a change in DNS Provider
Hi, Originally I had my DNS configuration (including MX Records) hosted with Linode, I've moved DNS Configurations to NameCheap and I am no longer receiving e-mails. I've updated the MX Records more than 24 hours ago. Please assist. Thank you.
I can send mails but I do not receive
my domain is obcodigital.com and I can send emails but I am not receiving any please check thanks Ashoka
Outgoing mail disabled
Hello Zoho team, One of our staff accidentally got the outgoing mail blocked yesterday. We have tried to unblock from troubleshooting but was not successful. Can you help unblock kerry<at>tripconnoisseurs<dot>com ? Sent an email to support but haven't heard back. We have advised not to send out mass email (there was 25 invitations going out yesterday). Thank you for your help! Trip Connoisseurs
some of email not bouncing back with error
Hi I am trying to send email from my Zoho mail but it is not going through. It keeps giving me an error message and bouncing back. I tried sending the email from my gmail and outlook account and it works fine. The following is the error message I am getting: "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients." Undelivered Mail Returned to Sender[venoth@censera.com] Received:from mail.zoho.com by mx.zohomail.com
Can't get my email domain to be verified with ehost
I've tried every version possible to verify my domain and nothing appears to work. I have my domain with ehost and use the webbuilder, not the cpanel. when i've placed the information for both CNAME & TXT nothing works and for some reason sometimes doesn't save. Is there anything way I can have this verified?
* This domain is already associated with this account "a*****n@p*****"
I am trying to enable mailhosting for my domain "performati.com.br" but I got the following message: * This domain is already associated with this account "a*****n@p*****" I do not remember the phone number or account. Could you please help? Thanks, Abdon
* This domain is already associated with this account "*****79".
When I try to add the domain name a client of mine already owns it show this message: * This domain is already associated with this account "*****79". This is referring to a name or a phone number? what means this 79? I'm confused I already spoke to my client and she ensures me that she didn't create an account on Zoho to try to set up an email account for ibrava.es domain. So I'm a little bit lost I don't know how can i solve this.
Puedo importar una sola carpeta de Gmail?
Señores, quisiera saber si puedo importar sólo una carpeta de mi email de GMAIL a mi nuevo correo de Zoho ya que no me interesa tener todos los correos de Gmail en este nuevo. Ahora también me gustaría pedir ayuda para poder traer todos los correros de mi cliente de correo MAIL de Mac a mi nuevo correo de ZOHO. Incluidas las carpetas que tengo creadas en él. un saludo,
All my emails are gone, not deleted just gone.
Hi guys, Today I have found out that some of my emails from inbox are missing except few. Looks like something has happened along the way and they just disappeared. I have not deleted them, they are just missing, can you please have a look and let me know. thank you very much.
Want to convert OST file to Outlook 2016 please suggest any tool
Hi, You can try manual method to such task as given below:- Open MS Outlook Go to File Menu and Select "Import and Export Wizard" and press 't'. Select Export a File option and click Next. Opt PST and click Next. Browse and select desired location to save converted PST file. Hit the Finish Button OR You can use a third party Kernel for OST to PST Recovery Tool to convert your OST emails, contacts, calendars, tasks, lists, links, attachments, notes, etc. to Outlook 2016. Download trial version here:-
Corrupted OST file recovery
For the large bunch of Outlook PST files, You have to go for some OST to PST Recovery Tool. If you have no idea or still confuse which one to go for, then you may try EdbMails OST TO PST Converter. The OST to PST Converter Tool exhibit some of the unmatchable features. Some of its Features are - Repairs Corrupted OST files - Ultra-fast export of mails from OST to PST - Allow Saving of OST files in different Format For demo version visit: https://www.edbmails.com/pages/ost-to-pst-converter.html
"This is a multipart message in MIME format." - Outlook for Mac 2015
Dear Sirs, We are getting loads of emails displaying "This is a multipart message in MIME format" and a very difficult to read body when moved to a folder other than the INBOX. This appears to be affecting only our Outlook for Mac 2015 IMAP connection to Zoho. On Outlook for Windows and Android all looks normal. However, this is having a detrimental effect on our workfow and I would like to know if a solution is available please? Many thanks.
acount inactive
my acount euroiptvserver@zoho.com is inactiv plz reactive it
Zoho mail not forwarding
The mails from the zoho mail accounts set up in my organization do not forward to their respective accounts. All the forwarding settings have been done. They are supposed to forward to gmail for now, and others will be added later. Could you please solve this? It is URGENTLY needed.
Bouncing Posts
Hello, The mails are bouncing me and throwing the next error. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1: Recipient address rejected: ERS-RBL. Received:from mail-lf0-f41.google.com (mail-lf0-f41.google.com [209.85.215.41]) by mx.zohomail.com with SMTPS id 1502812959020245.59628877076625; Tue, 15 Aug 2017 09:02:39
Operation permitted for paid user(s) only.
Dear Support, One of my account is cannot operation from the system when mailbox is exceed 5 GB. I have delete and remove some email unnecessary to create more free space. Could you please unblock for me? quangdung@greenwater.vn Thank you so much.
Recall/Resend Feature
Zoho Team, Can you bring in Recall/Resend feature in Zoho email? This is a very useful feature in Microsoft Exchange as outlined here: http://office.microsoft.com/en-us/outlook/HA010917601033.aspx Deepak Vasudevan
SMTP usage with free tier
I am currently evaluating ZOHO email and using free offering. When I try to send email via SMTP, I do not receive them, what could be the issue? Is free offering lack such a feature?
Next Page