Mails from other accounts (Non-Zoho) not received in Zoho Inbox
Dear Team, I Would like to inform you that I am not receiving any emails from Non-Zoho accounts. Could you please fix the issue or provide me the steps to fix it at the earliest. Thanking you Yours faithfully, Muralikrishnan. S
Same problem again - preview fine, but actual message format is not right
I have now been caller number one on the phone for the second time today totalling about 40 minutes. Do you actually have phone support? I am creating a message from a cloned template. It lloks good in previews, but the message tests lose formatting. This sucks. And it has happened before. I can't even look at the HTML for the entire campaign to try and fix it.
Email sender coming up with phone number
Hi there, When I send an email it is coming up on the recipient's end with my phone number rather than my name. All settings are showing my name, so I'm not sure where the 'from' field is to change this. Can you please help?
error message
i am getting this message when i send a new email, so please help how to solve this..? The following recipient(s) cannot be reached: 'Vinod Kumar' on 5/3/2017 12:44 PM 550 5.4.6 Mail rate exceeded limit. Use the link mail.zoho.com/UnblockMe to unblock
Error enviando correos desde whmcs
hola, hace unos días whmcs ya no ha podido enviar correos usando una cuenta alojada en zoho mail (billing@apphos.com) pero desde el outlook si los envía correctamente por favor ayuda urgente
Cannot Receive emails from anyone but Zoho emails
I tried to send emails to own accounts through Gmail, but keep getting errors -- heres a screenshot
Able to send but unable to receive email
Hi, I configured my site to use Zoho but I can't receive any emails. I can only send them... My email id is : webmaster@lavaautosquaranta.com
Rate limited exceeded
I am getting the error email rate limit exceeded but not the option to unblock. Is someone able to do this for me?
Unable to send message - Reason 554 5.1.8 sender address blocked
I have the following error. "Unable to send message - Reason 554 5.1.8 sender address blocked" Can you help me solve this problem please? The error is from the following email direcaotecnica@csppousos.com
Synchronize new sub folders under inbox from Ms outlook to zoho mail server
Dear Zoho Team, I have created multiple subfolders under inbox in Ms outlook email but when I opened the zoho website email account, the folders not exist in zoho mail server, neither in my mobile also. I’m using IMAP setting in in Ms outlook. So, How I can synchronize the created folder from MS outlook to Zoho mail server. Waiting for your kind advise. With BR,
verifying domain
Hello, i registered a domain with "iwantmyname" service and i connected it to Zoho mail and followed all the steps for configuration since yesterday but still i cannot open my mail and it is saying need verifying. kindly help.
Cannot access SMTP.ZOHO.COM from Outlook (mac) or external tests..... Cannot send mail. Thanks
I cannot access zoho.smtp.com all day. It worked fine yesterday, I can receive mail fine, but cannot send. Outlook (mac) doesn't connect. Also, externalized report says its down as well. Please see attachment. Thanks you - this is for business and a outage of a day doesn't seem acceptable. Thanks.
Zoho Mail: Tasks synchronization with eMail client (Thunderbird).
Zoho Mail: Tasks synchronization with eMail client (Thunderbird). Now that you have CalDav and CardDav, it would be the final nail in the coffin of gMail if you would implement the syncing of Tasks to eMail clients - Thunderbird. Thanks! Todd
Account not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". I have already mailed the support team. What should i do to fix this out? Regards
Microsoft Outlook 2013
Hi I am new to Zoho. I have a free mail account with my own domain name. I would like to try and set this up on Microsoft Outlook 2013 but so far have been unsucessful. I have followed various links and tried different settings but it still fails. Can anyone asdvise on a step by step basis or point me to a link please. Many thanks Rob
Vince@Tudlo.co Super Admin Password
Hi, We forgot the Vince@Tudlo.co Super Admin Password
SMTP Authentication problem
Hello, I have some problem with authentication. Simple server side script cannot authenticate -_-' send: 'ehlo [127.0.1.1]\r\n' reply: '250-mx.zohomail.com Hello [127.0.1.1] (79.110.200.189 (79.110.200.189))\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250 SIZE 22020096\r\n' reply: retcode (250); Msg: mx.zohomail.com Hello [127.0.1.1] (79.110.200.189 (79.110.200.189)) AUTH LOGIN PLAIN SIZE 22020096 send: 'AUTH PLAIN AGFwcHNAYmVsZWNvLWxpbmUucGwATnZ0M0F2SlRiWDl3\r\n' reply: '535 Authentication Failed\r\n'
zoho mail paid service and free service it's same server level?
paid service and free service it's same server level? I say Security and availability Thank you
Account not active
Hello, i'm trying to login to zoho mail but it sends a error message saying my "account is not active". What should i do to fix this out? Regards
Error 550
Hi. Some days ago I noticed that I stopped receiving emails in my zoho hosted mail. I tried to send an email from gmail and yahoo and I'm getting the error 550 for my email contato@joaopaulo.eti.br, no such user here. Can anyone help me? Thank you.
Problema de devolucion de correos
Hola, me anote en unas paginas para promocionar mi empresa, como directorios para que la gente me encuentre y una de ellas, no se cual, debe estar mandando email a lo loco ya que me llegaron mas de 1500 emails de rebote que yo nunca mande, queria saber como puedo reiniciar la cuenta o que hacer, ya que no quiero perderla, tengo todos mis clientes, folleteria etc con esa cuenta de email. Gracias
SRV TXT replace and delete during set up
Hi I'm trying to set up a new account. Zoho will be the only email provider. My instructions for SRV and TXT are confusing, do I delete all existing SRV files and text files and then add the zoho text file? Thanks SRV _autodiscover._tcp.admin. SRV 0 0 443 cpanelemaildiscovery.cpanel.net. Automatic Delete SRV _autodiscover._tcp.mortgagesintoronto.ca. SRV 0 0 443 cpanelemaildiscovery.cpanel.net. Automatic Delete TXT admin v=spf1 a mx ptr include:secureserver.net ~all Automatic Delete TXT mortgagesintoronto.ca
Recipient not found
Hi, can't reserve messages from outside. sender get messages like: Subject: Failure Notice Sorry, we were unable to deliver your message to the following address. <@dentalbees.com>: Remote host said: 550 5.1.1 <@dentalbees.com> Recipient not found. <http://x.co/irbounce> [RCPT_TO] --- Below this line is a copy of the message. Received: from [212.82.98.127] by nm13.bullet.mail.ir2.yahoo.com with NNFMP; 02 May 2017 09:00:04 -0000 Received: from [46.228.39.88] by tm20.bullet.mail.ir2.yahoo.com with
UNABLE TO RECEIVE EMAIL
I have a very small business and because zoho is no expensive like others, i am giving it a try before i buy something. as of today, i have sent many mails from gmail accounts/yahoo accounts but didnt receive any mail in any of the three mail boxes. please help me. 1>suraj@myclaz.com 2>info@myclaz.com 3>aditya@myclaz.com only the emails from zoho are delivered.
Signed up and can't sign back in
I just signed up for a free personal (NOT business) account. I couldn't figure out how to get a Zoho icon into my taskbar, so now I'm trying to sign back in. I searched "Zoho sign in," and I was taken to a page that wants all this information about my business. I didn't sign up for a business account, so now I cannot access my new email at all. So if anyone replies to this to help me, how the heck am I going to even know? I can't get back to my account!
IMAP server alert - My account is temporairly blocked for IMAP use...HELP
Hi I use Outlook 2016 to access my Zoho account and for 10 days I have been getting this message... Your IMAP server wants to alert you to the following: Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try after some time. I keep getting asked by Outlook for my password even though it is correctly entered into the Account settings and a test message can be sent. I can access my Zoho email through mobile
All my emails are blocked
Some days ago I block the mails of my account by mistake, now when trying to unblock them I get an error and the incoming mail is blocked, which I can do to make the mails work again correctly. My domain is www.miecolombia.com
All my accounts are blocked
A few days ago I block the mails from my account by mistake, now when trying to unblock them I get an error, what can I do to unblock the incoming mail? My domain is www.miecolombia.com
Cancell my suscription
Hi, I recently go for the standard plan in order to have multiple users for my domain. I started with free plan but when i have to add another domain i have an error so i upgraded to standard plan for add another domain. BUT when i wanted to add another user the system said that i must order another licence for another user. SO, i decided to cancel my suscription and return to the free plan but i want to be refounded :(. Please help me, thank you very much.
Can send email from godaddy
Hi, I have configure my business mail account no-reply@weeserv.com with zoho... I can send/receive mails outside of godaddy, when try to send via code inside the godaddy cannot received any emails.. I have changes mx record also and its pointing to zoho.com also in my control panel I am getting green icons for incoming and out going mail Please help
Email not working - Unable to Login
The email anshul@karosambhav is not working. We are unable to log into the account. I (Pranshu) am the administrator and I have changed the password multiple times but still I am unable to log into the account - anshul@karosambhav.com. Please help. Regards
Emails not sending
Hi, I wrote a lengthy email this afternoon and hit 'Send'. The 'message sent' confirmation note popped-up like normal but then the email disappeared completely. I can't find it in my 'Sent' box or via the 'search' function. I also sent a couple test emails after this to myself to check the problem, but the same thing happened again. It seems emails are not sending and completely disappearing after being written. My zoho mail is john@gonebushadventures.com.au Please let me know what I can do to
Cannot receive mails
Hello, I cannot receive mails on my zoho account team@hacktues.com nor can the other accounts from @hacktues.com. We can only send mails, but we do not receive. I give you the error that I received: Delivery to the following recipient failed permanently: mdimitrov@hacktues.com Technical details of permanent failure: The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [(0) hacktues.com . [54.243.116.216]:25: socket error] -----
Email not received by GMAIL
My emails are not being received by gmail but they are being received with other platforms like outlook. Can you tell me why this is happening?
Unable to verify mobile number or login to admin account
Hi support, i have registered bonitatienda.co domain with free zoho plan, at verify mobile number i get an error, and now, i am unable to login to admin@bonitatienda.co, and when i try to reconfigure my domain again, i have this message: This domain is already associated with this account "*****61". ¿Can anyone please help me?
Unable to add domain
Hi, I have been trying to add my domain to link to Zoho mail. But it says "domain already exists" and does not add. I just recently bought the domain from GoDaddy. I mailed Zoho support team twice and tweeted once. Screenshot attached below. Could you please help? It's urgent. Thanks.
batch move of emails
Hello, I am having an issue of not being able to move multiple emails. I select several and when I hit move and select folder nothing happens. I don't see any buttons that suggest I need to press them for the action to take place. What am I missing? thanks, Denis
553 relaying disallowed
Hi team, i am getting error while sending email from gmail to my zoho mail(akancha.verma@celestar.se). please fix, it seems to be known issue. regards akancha
Cannot create a new business email account
hello, I'm trying to register for a zoho business email account and it says there is already an email associated with it (and to sign in) or when I try again it says does not match region of domain? Can someone please help. thanks
Problem receiving email to Zoho/GoDaddy domain email address
Hi, I am having problems receiving email on my Zoho mail account. I can send email but not receive it. All MX setting seem to be correct but I get the following error message when I attempt to send a test email to my Zoho address: "Google tried to deliver your message, but it was rejected by the server for the recipient domain jamesmckernandesign.com by smtp.secureserver.net. [68.178.213.203]. The error that the other server returned was: 550 5.1.1 <james@jamesmckernandesign.com> Recipient not found.
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